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Operating instructions

Freestanding coffee machine
CM 5000
en - AU
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time.
M.-Nr. 07 995 300

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   Summary of Contents for Miele CM 5000

  • Page 1: Operating Instructions

    Operating instructions Freestanding coffee machine CM 5000 en - AU To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 07 995 300...

  • Page 2: Table Of Contents

    Contents Packing material / Disposal of old machine ......5 Guide to the machine ..........6 Warning and Safety instructions .

  • Page 3

    Contents The SETTINGS menu ..........34 Operating principals .

  • Page 4

    Contents Saving energy ........... 71 Transporting the coffee machine .

  • Page 5: Packing Material / Disposal Of Old Machine

    Please do not therefore dispose of it The original packaging will also be with your household waste. useful should you wish to return the coffee machine to Miele for servicing. Please dispose of it at your local community waste collection/recycling centre, or contact your Miele Chartered Agent for advice.

  • Page 6: Guide To The Machine

    Guide to the machine a Bean container, ground coffee chute k Cappuccinatore dial for selecting hot and rotary control for selecting milk, hot water and milk froth fineness of ground coffee l Air intake nozzle b Display and controls m Milk tube c Steam and hot water valve n Dispensing spout d Steam and hot water spout...

  • Page 7: Display And Controls

    Guide to the machine Display and controls Control How to operate Function Coffee button / Press For dispensing coffee Espresso button . Press For dispensing espresso On/Off button - Press For switching the coffee machine on or off (Standby mode) Rotary control Turn clockwise or For displaying options or settings...

  • Page 8: Warning And Safety Instructions

    Keep these instructions in a safe Any other usage is at the owner's risk. place and ensure that all users are Miele cannot be held liable for damage familiar with the contents. Pass them resulting from incorrect or improper use on to any future owner of the or operation.

  • Page 9: Technical Safety

    Warning and Safety instructions Safety with children Technical safety Before setting up the machine, Caution! There is a danger of check it for any externally visible burning and scalding from the damage. Never use a damaged coffee dispensing spouts and the machine.

  • Page 10

    Faulty components must only be replaced by genuine Miele original The mains connection cable should spare parts. Only genuine Miele original not hang down. Someone could trip spare parts guarantee the safety of the over it and the machine could be machine.

  • Page 11: Correct Use

    Warning and Safety instructions Correct use – Do not use water from reverse osmosis units. The machine could be Caution! The coffee spouts and the damaged. cappuccinatore present a danger of Only fill the bean container with burning or scalding. The liquids and roasted espresso or coffee beans.

  • Page 12

    – Descale the coffee machine regularly using the appropriate number of The manufacturer cannot be held Miele descaling tablets for the water liable for damage caused by hardness level in your area. Descale non-compliance with these Warning the machine more frequently in areas and Safety instructions.

  • Page 13: Preparing The Coffee Machine For Use

    "l". coffee beans (see "Filling the coffee ^ Press the On/Off button -. bean container"). The welcome message MIELE - ^ Fill the water container with fresh, WILLKOMMEN will appear in the cold tap water (see "Filling the water display briefly.

  • Page 14: Water Hardness

    Preparing the coffee machine for use To set the clock format The following will appear in the display: ^ If you want the time to be shown as a SYSTEM FILLING UP 12-hour clock, turn the rotary control OPEN THE VALVE until 12 H appears.

  • Page 15

    Preparing the coffee machine for use There is a choice of four water hardness levels: – Level 1 (soft): Local water hardness range 0-8.4 °d (0-1.5 mmol/l) Water flow rate: approx. 220 l Steam flow rate: approx. 440 min. – Level 2 (medium): Local water hardness level 1 8.4-14 °d (1.5-2.5 mmol/l) ^ Dip the test strip in water for a...

  • Page 16: Filling The Water Container

    Filling the water container The quality of the water plays an important part in the overall quality of the coffee. The water container should therefore be emptied and filled with fresh tap water every day. Warning: Bacteria can cause infection. It is important to empty and fill the container with fresh tap water every day to avoid the risk of bacteria...

  • Page 17: Filling The Coffee Bean Container

    Filling the coffee bean container Fill the coffee bean container with roasted espresso or coffee beans if you want to use freshly ground coffee beans for each cup of espresso or coffee. Alternatively, you can make coffee or espresso with ready ground coffee (see "Making espresso and coffee using ready ground coffee").

  • Page 18: Switching On And Off

    Switching on and off You can use the On/Off button - Switching off (standby) to switch the coffee machine ^ Press the On/Off button -. on and off, if the master switch at the back of the machine is switched on. If the automatic rinsing function has been switched on, the pipework will be rinsed through before the coffee...

  • Page 19: Pre-heating Cups

    Pre-heating cups Cups should always be pre-heated to allow the flavour of the coffee to develop and be retained. The smaller the volume of coffee/espresso and the thicker the cup, the more important it is to pre-heat the cup. ^ Turn the cappuccinatore dial to the - position.

  • Page 20: Making Coffee Or Espresso

    Making coffee or espresso Making coffee or espresso Making two portions of coffee or espresso at the same time When the / or . button is pressed, the coffee machine grinds the beans and You can select two portions of coffee or then uses the freshly ground beans to espresso at the same time.

  • Page 21: Cancelling Preparation

    Making coffee or espresso Adjusting the coffee spouts to To make a double portion of coffee or espresso: the correct cup height ^ Place one cup under each of the You can adjust the coffee spouts to suit coffee spouts. the height of the cup you are using so that the coffee or espresso will not cool ^ Press the / button twice, to make a...

  • Page 22: Making Coffee Or Espresso Using Ready Ground Coffee

    Making coffee or espresso using ready ground coffee To make espresso or coffee using ready ground coffee, you add a portion of ground coffee to the ground coffee chute. This gives you the option of preparing a cup of decaffinated coffee, for example, even though the coffee bean container is filled with roasted coffee beans.

  • Page 23: Preparing Coffee Or Espresso Using Ready Ground Coffee

    Making coffee or espresso using ready ground coffee Preparing coffee or espresso Cancelling preparation using ready ground coffee Coffee preparation can be cancelled while STOP? is showing in the display. You can now select whether you want The ground coffee will be directed into to dispense a coffee or an espresso the waste container.

  • Page 24: Frothing And Heating Milk

    Frothing and heating milk Preparing milk froth You can use the coffee machine to heat or froth milk. The coffee machine draws the milk through a tube from the container, e.g. a milk carton. Steam is then used to heat the milk in the cappuccinatore. It can also be frothed if milk froth is required.

  • Page 25: Preparing Hot Milk

    Frothing and heating milk TIP For best results, use cold milk If the level of milk in the milk container (< 13°C). is higher than the cappuccinatore, turn the dial on the cappuccinatore back to the - position to stem the flow of milk. Preparing hot milk Cancelling preparation Milk preparation can be cancelled while...

  • Page 26: Temperature Of The Milk And Consistency Of The Milk Froth

    Frothing and heating milk Temperature of the milk and Coffee specialities consistency of the milk froth You can use the coffee machine to prepare these quickly and easily. You can use the cappuccinatore dial to adjust the temperature of the milk and For cappuccino: the consistency of the milk froth.

  • Page 27: Dispensing Hot Water

    Dispensing hot water The temperature of the hot water dispensed by the coffee machine is not suitable for making black tea, but is ideal for warming up cups and the like. If you have previously used the cappuccinatore to prepare hot milk or milk froth: ^ Rinse the cappuccinatore with water (see "Cleaning and care").

  • Page 28: Coffee The Way You Like It

    Coffee the way you like it You can customise the coffee machine To avoid damaging the grinder, to suit your exact requirements. You please note the following: – adjust the grinder setting, Only adjust the grinder one setting at a time. –...

  • Page 29: Amount Of Coffee

    Coffee the way you like it Amount of coffee You can alter the amount of coffee by selecting a different setting. There is a The coffee machine can grind and choice of three settings: brew 6-14 g of coffee per cup. The greater the quantity, the stronger the –...

  • Page 30: Pre-brewing The Coffee

    Coffee the way you like it Pre-brewing the coffee Brewing temperature When the pre-brewing function is The ideal brewing temperature will switched on, the freshly ground coffee depend on is first moistened with a little hot water. – the type of coffee, Then the remaining water is forced –...

  • Page 31

    Coffee the way you like it ^ In the main menu, press the OK button for two seconds. SETTINGS TEMPERATURE ^ Turn the rotary control until TEMPERATURE appears in the display. Press the OK button. ^ To set the brewing temperature for espresso, turn the rotary control until ESPRESSO appears in the display.

  • Page 32: Setting The Portion Sizes

    Setting the portion sizes Programming the amount for You can programme the amount of water used for each portion of espresso and coffee using the espresso, coffee or hot water to suit . or / button your taste and your cups. Press the .

  • Page 33: Selecting Prog. The Amount Option In The Settings Menu

    Setting the portion sizes Selecting PROG. THE AMOUNT option in the SETTINGS menu ^ Press the OK button for two seconds. SETTINGS PROG. THE AMOUNT ^ Turn the rotary control until PROG. THE AMOUNT appears in the display. Press the OK button. ^ Turn the rotary control until the drink for which you want to set the portion size appears in the display.

  • Page 34: The Settings Menu

    The SETTINGS menu You can use the SETTINGS menu to customise the coffee machine to suit your personal requirements. Options which are currently selected will have a tick B next to them. If none of the buttons has been pressed for a while, the coffee machine will revert to the main menu.

  • Page 35: Possible Setting Options

    The SETTINGS menu Possible setting options Option Available settings Language Deutsch (German), English and other languages Maintenance Rinse the system Descale Clean the brew unit Time of day Clock display (available in Comfort mode) 12 H / 24 H Timer (available in Comfort mode) switch on at / switch off after (1:00) / switch off at Activate...

  • Page 36: Language

    Language You can select the language you want the display to appear in in the SETTINGS menu. ^ Press the OK button for two seconds. SETTINGS LANGUAGE F ^ Turn the rotary control until LANGUAGE F appears in the display. Press the OK button. ^ Turn the rotary control until the language you want appears in the display.

  • Page 37: Time Of Day And Clock Display

    Time of day and Clock display ^ Press the OK button. If you are operating the coffee machine in Comfort mode, you can set the Time The setting is now saved. of day and the Clock display in the SETTINGS menu. To set the time of day The clock can be displayed as: ^ Turn the rotary control until SET...

  • Page 38: Timer Function

    Timer function To set the timer The timer is only available if you are ^ Press the OK button for two seconds. operating the coffee machine in Comfort mode. SETTINGS TIMER You can set the timer so that the coffee ^ Turn the rotary control until TIMER machine: appears in the display.

  • Page 39

    Timer function ^ Turn the rotary control until the Switch off after minutes you want appear in the If none of the buttons have been display. Press the OK button. pressed or no drink has been The setting is now saved. If you have prepared, the coffee machine will activated the timer function (see "To switch itself off after one hour to save...

  • Page 40: To Activate And Deactivate The Timer

    Timer function To activate and deactivate the timer If you have activated the "Switch on at" option for the timer, will appear in the display when the coffee machine is in Standby mode. ^ Press the OK button for two seconds. SETTINGS TIMER ^ Turn the rotary control until TIMER...

  • Page 41: Factory Default

    Factory default You can reset the settings back to the ones which were set when the coffee machine was delivered - the factory settings. Please refer to the "Possible setting options" chart for the factory settings which are shown in bold. Please note that the following settings will not be reset: Language...

  • Page 42: Operating Modes

    Operating modes To select the operating mode You can operate the coffee machine in Eco mode or Comfort mode. ^ In the main menu, press the OK Eco mode saves energy as the coffee button for two seconds. machine will switch to standby if no SETTINGS drink has been prepared for a while.

  • Page 43: Locking The Coffee Machine

    Locking the coffee machine To deactivate the system lock You can lock the coffee machine to prevent it being used without your temporarily knowledge, by children, for example. You can deactivate the system lock temporarily, if you want to prepare To activate and deactivate the drinks, for example.

  • Page 44: Displaying Information

    Displaying information You can use the INFO option to check – the total number of portions of espresso, coffee, steam and hot water dispensed (TOTAL PORTIONS), – the number of portions of espresso and coffee dispensed (COFFEE), – how many times steam for hot milk and milk froth has been generated (STEAM), –...

  • Page 45: Cleaning And Care

    Cleaning and care Quick guide Clean the coffee machine every day to prevent a build-up of bacteria. Recommended frequency What do I have to do? After dispensing milk, if it is going Rinse the cappuccinatore to be more than an hour until milk is dispensed again Clean the cappuccinatore Every day...

  • Page 46: Rinsing The System

    Cleaning and care Rinsing the system Danger of burning and scalding on It is very important to rinse the system hot components or by hot liquids! every day to remove any coffee Always allow the coffee machine to residues before using the coffee cool down before cleaning.

  • Page 47: Rinsing The System Manually

    Cleaning and care Cappuccinatore ^ Turn the rotary control until YES appears in the display, if you want to The cappuccinatore can become switch the automatic rinsing function clogged with milk residues so it should be rinsed through if more than an hour has elapsed since a drink with milk has been prepared.

  • Page 48: Cleaning The Cappuccinatore

    Cleaning and care ^ Clean all parts with a solution of hot Cleaning the cappuccinatore water and washing up liquid. If Danger of burning: The neccessary, a small brush can be cappuccinatore is very hot after it used to remove any stubborn milk has been used to prepare milk.

  • Page 49: Water Container

    Cleaning and care Water container Drip tray cover ^ Remove the drip tray cover from the Change the water every day to prevent a build-up of bacteria. drip tray. ^ The drip tray cover can be cleaned in Make sure that the valve, the the dishwasher or by hand using hot underside of the water container and water and a little washing-up liquid.

  • Page 50: Drip Tray And Waste Container

    Cleaning and care Drip tray and waste container ^ Clean the drip tray by hand only using hot water and a little Clean the drip tray and waste washing-up liquid. Clean the waste container every day to avoid container, if necessary (see "Waste unpleasant smells and mildew.

  • Page 51: Coffee Bean Container

    Cleaning and care Coffee bean container Waste container The waste container will usually contain Disconnect the coffee machine from some residual water from the rinsing the electricity supply before process. cleaning. ^ Push the coffee spouts as far ^ Open the lid on the right-hand side of upwards as they will go.

  • Page 52: Brew Unit

    Cleaning and care Brew unit Do not change the position of the Clean the brew unit by hand only brew unit handle, as this would using hot water. Do not use cause the brew unit to be out of washing-up liquid. alignment and you will not be able to push it back into the coffee Please note:...

  • Page 53: Degreasing The Brew Unit

    Use the cleaning tablets supplied. These have been specially formulated for use in this coffee machine and are available from Miele or via the Internet at www.miele-shop.com. After 200 portions have been dispensed, CLEAN THE BREW UNIT will appear in the display. This...

  • Page 54: Housing

    Cleaning and care Housing You must empty the drip tray when prompted to do so or open the valve, in Remove any soiling straight away. If order to continue the cleaning programme. soiling is not removed promptly, it could cause the surface of the TIP Place a suitable container machine to alter or discolour.

  • Page 55: Descaling

    However, you this coffee machine. They are available will not be able to make any more from Miele or via the internet at drinks until the descaling programme www.miele-shop.com. has been carried out.

  • Page 56: Selecting The Descale Option In The Maintenance Menu

    Descaling ^ Drop one descaling tablet in the After descaling the machine, carefully water. rinse the water container and the drip tray to remove all traces of descaling Follow the instructions on the packet agent. carefully. It is important that you fill the water container with enough Selecting the Descale option in water.

  • Page 57: Problem Solving Guide

    Miele. In some cases, a message will appear in the display. Follow the instructions which appear in the display to remedy the problem.

  • Page 58

    ^ Press the . and / buttons at the same time. Then press the OK button twice. This will initialise the brew unit motor and the brew unit will move into its starting position. If the fault message appears in the display again, ^ call Miele.

  • Page 59

    ^ Switch the coffee machine off and then back on again using the master switch. ^ If this fault message appears in the display again, contact Miele. You can hear the The coffee machine is attempting to draw in water although noise of the pump the water tank is empty.

  • Page 60

    ^ Shake the water container to check that the float is moving freely. ^ Fill the water container with fresh tap water and push it back into the appliance. If, after doing this, the message still appears in the display, contact Miele.

  • Page 61

    ^ Remove the brew unit and rinse it under running water (see "Brew unit"). If the fault message appears in the display again, ^ degrease the brew unit (see "Brew unit"). If, after doing this, the message is still in the display, ^ contact Miele.

  • Page 62

    Problem solving guide Unsatisfactory results Problem Possible cause and remedy Only water is The ground coffee chute lid has been opened and then closed again without any ready ground coffee being added dispensed from the to the chute. Then YES was selected when the GROUND coffee spouts when COFFEE option appeared in the display.

  • Page 63

    Problem solving guide Problem Possible cause and remedy The cup has not been pre-heated. The coffee or espresso is not hot ^ Pre-heat the cup (see "Pre-heating cups"). enough. The brewing temperature has been set too low. ^ Set a higher brewing temperature (see "Brewing temperature).

  • Page 64

    Problem solving guide Unusual performance of the coffee machine Problem Possible cause and remedy Only very little The filters in the brew unit are blocked. coffee or nothing at ^ Clean the brew unit (see "Brew unit"). all is dispensed from ^ Degrease the brew unit (see "Brew unit").

  • Page 65

    The mains fuse has tripped because the coffee machine, mains voltage or another appliance is defective. ^ Switch off at the wall socket and remove the plug. Contact a qualified electrician or Miele. The switching off time programmed using the timer has The coffee machine switches off been reached.

  • Page 66

    There may be stones in amongst the coffee beans. makes a louder ^ Switch the coffee machine off immediately. noise than usual. ^ Call Miele. The coffee bean container has become empty during the grinding process. ^ Fill the container with fresh beans.

  • Page 67

    This will initialise the brew unit motor and the brew unit will move into its starting position. If, after doing this, you still cannot remove the brew unit, ^ call Miele. The descaling The descaling programme cannot be cancelled once you programme was have pressed the OK button.

  • Page 68

    Problem solving guide Problem Possible cause and remedy Water is being The cappuccinatore and the steam tube are not connected sprayed above or is securely. running out of the ^ Make sure all connections are secure and push them on top of the tighter if necessary.

  • Page 69: After Sales / Warranty

    After Sales / Warranty In the event of a fault which you cannot correct yourself, please contact: – your Miele Chartered Agent – Miele (see back cover for contact details). When contacting your Chartered Agent or Miele, please quote the model and...

  • Page 70: Accessories

    Accessories The following accessories are supplied Miele also offers a range of optional with the machine: accessories, as well as cleaning and conditioning products for your coffee – Measuring spoon machine. for ground coffee – Original Miele all purpose – Cleaning tablets...

  • Page 71: Saving Energy

    Saving energy Eco mode Switching the coffee machine off with the master switch Using the coffee machine in Eco mode saves energy. If you are not going to be using the coffee machine for a long period of The coffee machine will switch to time, switch it off with the master switch energy saving mode if it has not been at the back of the machine.

  • Page 72: Transporting The Coffee Machine

    Transporting the coffee machine If you are not going to use the coffee The evaporation process will start and machine for a long period of time and it DRAIN THE SYSTEM will appear in the needs to be moved, e.g. when moving display.

  • Page 73: Electrical Connection

    Electrical connection All electrical work should be carried out Do not connect the machine to an by a suitably qualified and competent inverter such as those used with an person only, in strict accordance with autonomous energy source e.g. Solar current national and local safety power.

  • Page 74: Installation

    Installation Please note: If the coffee machine is installed in a niche, the minimum dimensions for the Danger of overheating. niche are as follows: Ensure that there is sufficient ventilation around the coffee height 508 mm machine. width 450 mm Make sure that the vents on the top of the machine are not covered depth...

  • Page 75: Coffee Machine Dimensions

    Coffee machine dimensions...

  • Page 76

    Alteration rights reserved / 4911 M.-Nr. 07 995 300 / 01 CM 5000...

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