Limited Warranty And After-Sales Service - Hitachi HISCREW V PLUS NEXT Series Instruction Manual

10. LIMITED WARRANTY AND AFTER-SALES SERVICE

■ Limited Warranty
This Limited Warranty applies to products manufactured by Hitachi Industrial Equipment (Nanjing) Co., Ltd.
Warranty Period
The warranty period is 12 (twelve) calendar months after the date of the product delivery or 18 (eighteen) calen-
dar months after the date of the product shipping (as indicated by the bill of lading), whichever passes earlier.
Limitation of the Warranty
In the warranty period, HITACHI will repair the product.
However, this is only applied if it breaks down in the correct usage condition, according to Instruction Manual and
the notification on the product label.
This Limited Warranty does not extend in the following cases.
(1) Product over the warranty period.
(2) Product failed or damaged as a result of misuse or negligence of warnings, cautions, and instructions as
indicated on the labels on the product and the Instruction Manual.
(3) Product failed or damaged as a result of repair or modification by anyone other than HITACHI and an
authorized HITACHI's distributor, who is not professional with the product.
(4) Product failed or damaged as a result of not using HITACHI genuine parts.
(5) Product's parts to be periodically replaced or serviced according to the labels on the product and the
Instruction Manual,
(6) Product failed or damaged as a result of fire, earthquake, flood, thunderbolt or any other natural disaster
and the use of abnormal power supply voltage (higher or lower than the rated voltage ±10%).
(7) Product failed or damaged as a result of the use in abnormal environmental conditions as follows:
Installation location: Outdoors.
Ambient temperature: Lower than 0 degree C or higher than 40 degree C.
Ambient humidity: Higher than 90%.
Surrounding environment: Inflammable, combustible or explosive gas or dust contained, corrosive gas con-
HITACHI shall not liable for any indirect or consequential damages caused by the failed product, including any lost
production or sales.
Contact your distributor to obtain warranty services if necessary.
■ After-Sales Service
If you have a problem when using the product, read the section 5, "TROUBLESHOOTING," carefully and examine
the problem by yourself. If you still cannot find the answer, contact your distributor and declare the following infor-
mation:
● Model (TYPE)
● Serial Number (MFG. NO.)
● Total Operating Hours and Delivery Date
● Your Problem
● Customer's Operation Interruption Condition
56
tained, or metal or cement powder, sand, a ball of dust contained.
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Check the nameplate on the product ( see p. 5).