Voicemail And Voice And Text Messaging - Polycom SoundPoint IP 500 User Manual

Voicemail and Voice and Text Messaging

Users can send and receive both Voice
Text messages on the telephone. Received
messages will be indicated by a flashing
Message Waiting Indicator LED on the
front of the telephone and optionally a
visual notification on the display.
Individual line indicators reflect voice or
text messages left on that line (useful if
multiple lines are in use).
A stutter dial tone in place of normal dial
tone is used to indicate that one or more
voice messages are waiting at the message
center.
Directories Conference
SIP Instant (Text) Messaging is supported
in real-time. Users can send and receive
Services
text messages using their telephones.
To read text messages:
Call Lists
2 3 1. Press
ABC DEF
2 3
Buddy Status
ABC DEF
5 6
JKL MNO
My Status
5 6
JKL MNO
Redial
8 9
TUV WXYZ
8 9
2. (Optional) If multiple lines are in
TUV WXYZ
0
OPER
#
0
OPER
3. Messages appear first to last in sent
4. Press the Next or Prev soft keys to
5. Press the More soft key to access the
To send a text message:
2 3
ABC DEF
1. Press
2 3
2. Select Instant Messages.
ABC DEF
5 6
JKL MNO
5 6
3. (Optional) If multiple lines are in
JKL MNO
8 9
TUV WXYZ
8 9
4. Press the More soft key then New.
TUV WXYZ
0
OPER
#
0
OPER
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Sel Sel
Del Del
Menu
1 2
ABC
1 2
and select Instant
Messages
Messages,
ABC
4 5
Do Not Disturb GHI JKL
4 5
OR
Press the InstMsg soft key to read a GHI JKL
7 8
PQRS TUV
message just received.
7 8
Hold Hold
PQRS TUV
0
use, select from which line messages OPER
*
0
are to be retrieved.
OPER
Sel Sel
order.
cycle through messages in order.
Del Del
Delete, Reply and New options.
Menu
.
Messages
Do Not Disturb
use, first select from which line to
send the message.
Hold Hold
*
and
5. Enter the desired extension or SIP
URL. Press the 1/A/a soft key
to alternate between numeric and
upper/lower case alphanumeric
modes.
6. Press the Select soft key to choose
from various pre-scripted short
messages.
OR
Press Edit to compose a custom
message. Use dialpad keys to
cycle through the character set.
Use keys 1, *, 0, and # to select
special characters.
7. Press Send when finished.
To listen to voice messages:
3
DEF
1. Press
3
2. Select Message Center
DEF
6
MNO
6
3. (Optional) If multiple lines are in
use, select from which line mes-
MNO
sages are to be retrieved.
9
WXYZ
9
4. Display indicates number of
WXYZ
messages and their importance.
#
Press Connect to initiate Voice Mail
retrieval from the Message Center,
OR
Press Clear to turn off the flashing
LED without listening to mes-
sages.
5. Follow voice prompts to listen to
messages.
*
Voice Mail is an optional feature
configured on the server and may
not be supported on your particular
system. Contact your System Admin-
istrator to find out.
†
Screen options may vary with
server-based application.
15
Sel Sel
Del Del
Menu
.
Messages
*,†
.
Do Not Disturb
Hold Hold