Grandstream Networks GDS3710 User Manual

Grandstream Networks GDS3710 User Manual

Hemispheric hd ip video door system
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GDS3710 -
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Hemispheric HD IP Video Door System

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  • Page 1 Grandstream Networks, Inc. GDS3710 - Hemispheric HD IP Video Door System User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
  • Page 4: Table Of Contents

    GDS3710 Wiring Connection ....................... 18 GDS3710 Back Cover Connections ....................19 Connection Example ..........................20 GETTING TO KNOW GDS3710 ................... 22 Connecting GDS3710 to Network with DHCP Server ................. 22 Windows Platform ......................... 22 UPnP ..............................22 GDS Manager Utility Tool ........................23 Apple Platform ..........................
  • Page 5 Connection Examples ........................33 Wiring Sample using 3 Party Power Supply ..................34 Wiring Sample using Power Supply for both GDS3710 and Electric Strike ........... 34 Wiring Sample using PoE to power GDS3710 and 3 Party Power Supply for Electric Strike ....35 Good Wiring Sample for Electric Strike and High Power Device ............
  • Page 6 Upgrade ............................68 Reboot & Reset ..........................69 Debug Log ............................ 69 Data Maintenance ......................... 70 Status ..............................71 System Info ........................... 71 Network Info ..........................72 EXPERIENCING THE GDS3710 .................. 74 P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 7 Table of Tables Table 1: GDS3710 Features in a Glance ....................13 Table 2: GDS3710 Technical Specifications ....................13 Table 3: Equipment Packaging ........................16 Table 4: GDS3710 Wiring Connection ......................18 Table 5: Home Page Description ........................ 39 Table 6: Door System Settings ........................
  • Page 8 Figure 22: Power Supply Used for Both GDS3710 and Electric Strike ............34 Figure 23: Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike 35 Figure 24: Example to Avoid When Powering the Electric Strike ............... 35 Figure 25: Electric Strike and High Power Device Example ...............
  • Page 9 Figure 58: Reset & Reboot Page ........................ 69 Figure 59: Debug Log Page ........................70 Figure 60: Data Maintenance Page ......................71 Figure 61: System Info Page........................72 Figure 62: Network Info Page ........................73 P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 10: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your GDS3710. And it covers the topic of connecting and configuring the GDS3710, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Manual”.
  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for GDS3710. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.19 •...
  • Page 12: Welcome

    IP based powerful video door system. GDS3710 HD IP Video Door System is a hemispheric IP video door phone and a high-definition IP surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by an advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional performance in all lighting conditions.
  • Page 13: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following table contain the major features of the GDS3710. Table 1: GDS3710 Features in a Glance • High-performance streaming server allowing multiple simultaneous streaming session accesses. • 2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
  • Page 14 Weather proof, vandal resistant, with support for extra back reinforcing metal plate Operation: -30°C to 60°C (-22°F to 140°F) Temperature and Storage: -35°C to 60°C (-31°F to 140°F) Humidity Humidity: 10% to 90% Non-condensing Protection Class IP66 (EN60529), IK09 (IEC62262) P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 15 FCC: Part 15 subpart B Class B; Part 15 C; MPE CE: EN 55032 Class B; EN 61000-3-2; EN 61000-3-3; EN 50130; EN 60950-1; EN 300330; EN 301489; EN 62311 Compliance RCM: AS/NZS CISPR 22; AS/NZS 4268; AS/NZS 60950.1 IC: ICES-003; RSS310 P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 16: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance using the GDS3710 Video Door System. Equipment Packaging Table 3: Equipment Packaging GDS3710 • • 1 x GDS3710 6 x Back Panel Screws •...
  • Page 17: Description Of The Gds3710

    Description of the GDS3710 Below figures show the component of the back and front view of GDS3710 IP Video Door System: Figure 2: GDS3710 Front View Figure 3: GDS3710 Back View Connecting and setting up the GDS3710 The GDS3710 can be powered using PoE or PSU: Using PoE as power supply (Suggested) •...
  • Page 18: Gds3710 Wiring Connection

    NC2. Relay: 30VDC/2A; 125VAC/0.5A Wiegand Power Black Both Input and Output MUST be connected WG_D1_OUT Orange Wiegand Output GDS3710 function as Output of Card Reader, Connect (Special) Signal Pin 1, 2, 3 WG_D0_OUT Brown 2.0mm Wiegand Output For External Card Reader; Or GDS3710 as Receiver...
  • Page 19: Gds3710 Back Cover Connections

    For External Card Reader Only. Wiegand Power 12VDC powered External Card Reader must use own Output power source, can NOT use this Pin. GDS3710 Back Cover Connections Figure 4: GDS3710 Back Cover Connections P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 20: Connection Example

    Cut into the plastic sheath of your RJ45 cable, then Unwind and pair the colors like shown below. Figure 6: Connection Example • Connect each color of the RJ45 to its associate on the Back Cover of the GDS3710, this way user can power the unit using PoE. Power the unit using PSU •...
  • Page 21: Figure 7: Powering The Gds3710

    Note: If the user doesn’t have PoE switch, there is no need to connect the Blue and Brown wires to the GDS3710 since these wires are used to power the unit via Ethernet. Figure 7: Powering the GDS3710 P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 22: Getting To Know Gds3710

    ➢ Please trust and install the file downloaded if prompted by the Antivirus or Security software. Connecting GDS3710 to Network with DHCP Server The GDS3710 by default has a DHCP client enabled, it will automatically get IP address from the network running DHCP server.
  • Page 23: Gds Manager Utility Tool

    “LiveView” and click the stream number. GDS Manager Utility Tool User can know the IP address assigned to the GDS3710 from DHCP server log or using the Grandstream GDS Manager after installing this free utility tool provided by Grandstream. Below user can find instructions for using “GDS Manager”...
  • Page 24: Figure 10: Gds3710 Detection

    The detected devices will appear in the output field like below: Figure 10: GDS3710 Detection Double click the column of the detected GDS3710, the browser will automatically open and show the device’s web configuration page. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in.
  • Page 25: Apple Platform

    Apple Platform For Apple users, please turn on Bonjour of Safari to find and access the GDS3710. 1. Open Safari, select “Advanced” to open the Advanced Setting. 2. Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close the setting page and back to Safari.
  • Page 26: Figure 13: Mjpeg Stream

    (iOS) users are recommended to use Applications in Apple Store. • Free or Paid applications from Apple Store like “IP Cam Viewer” is suggested and verified working with Grandstream GDS3710. • Apple Store applications like “IP Cam Viewer” will support H.264 video codec.
  • Page 27: Connect To The Gds3710 Using Static Ip

    Connect to the GDS3710 using Static IP If there is no DHCP server in the network, or the GDS3710 does not get IP from DHCP server, user can connect the GDS3710 to a computer directly, using static IP to configure the GDS3710.
  • Page 28: Gds3710 Application Scenarios

    GXV3240 or GXV3275 Video Phones • PoE Switch with related Cat5e/Cat6 wiring • Electronic Lock If remote access to the GDS3710 is required for viewing live video stream, Internet access is required and more equipment such as: • Router. •...
  • Page 29: Using A Network Video Recorder (Gvr355X)

    Figure 15: Peering GDS3710 With UCM6XXX Using a Network Video Recorder (GVR355X) For implementation with more than two GDS3710s, if local video recording is required to store the record, then an NVR like GXV355X will be added to save all the video stream when people enter the door.
  • Page 30: Peripheral Connections Of Gds3710

    Figure 16: Peering GDS3710 With GVR3550 Peripheral Connections of GDS3710 Below is the illustration of GDS3710 peripheral connections for related applications. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 31: Figure 17: Peripheral Connections For Gds3710

    Figure 17: Peripheral Connections for GDS3710 P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 32: Alarm In/Out

    Higher voltage and wrong polarity connection are prohibited because this will damage the devices. Protection Diode When connecting the GDS3710 to a door strike it is recommended to set an EMF protection diode in reverse polarity for a secure use, below examples of deployment for the protection diode.
  • Page 33: Connection Examples

    Figure 20: Example 2 Connection Examples Below examples, show how to use wiring on the back cover of the GDS3710 to connect with external devices. The “NO” (Normal Open) model strike is used as example, “NC” (Normal Closed) should be similar and users need to decide which model (NO or NC) to be used on the door.
  • Page 34: Wiring Sample Using

    Wiring Sample using 3 Party Power Supply Figure 21: 3rd Party Power Supply Wiring Sample Wiring Sample using Power Supply for both GDS3710 and Electric Strike Figure 22: Power Supply Used for Both GDS3710 and Electric Strike P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 35: Wiring Sample Using Poe To Power Gds3710 And

    Wiring Sample using PoE to power GDS3710 and 3 Party Power Supply for Electric Strike Figure 23: Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike Warning: The following example should be avoided when powering the electric strike...
  • Page 36: Good Wiring Sample For Electric Strike And High Power Device

    Figure 25: Electric Strike and High Power Device Example Wiegand Module Wiring Examples GDS3710 package is shipped with one Wiegand cable for Input/Output Wiegand connections, the following examples shows how to connect the Wiegand Input/Output devices to the GDS3710. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 37: Input Example With 3 Rd Party Power Supply For Wiegand Device

    If power source is 12VDC, Wiegand device can share same power source of GDS3710. However, users need to check the max power consumption and the max capability of the power source. If Wiegand device is using 5VDC, GDS3710 Wiegand port can provide 5VDC with max 500mA to power up Wiegand device.
  • Page 38: Output Example With

    Wiegand device Figure 28: Wiegand Output Wiring Example When the Wiegand output of the GDS3710 is connected, it acts as the signal receiver of the 3 party Wiegand device, connecting to door controller. The major wiring is GND, D0, and D1. Because usually the door controller will consume big current and power, the power supply should be separated.
  • Page 39: Gds3710 Home Web Page

    GDS3710 HOME WEB PAGE Once logged in successfully to the GDS3710, User will see the following page. Figure 30: Home Page Table 5: Home Page Description Number Fields Description LiveView Displays the Video stream. Door System Settings Click to enter “System Settings” page.
  • Page 40: Gds3710 Configuration & Language Page

    Click to switch webpage language. GDS3710 Configuration & Language Page • Once the IP address of the GDS3710 is entered on the user browser the login web page will pop up allowing user to configure the GDS3710 parameters. • When clicking on the “Language” drop down, supported languages will be displayed as shown in Figure below.
  • Page 41: Gds3710 Settings

    GDS3710 SETTINGS Live View Page This page allows users to view the live video of the GDS3710 after installing related pug-in and allowing it to run on from the used browser. Figure 32: Live View Page Three streams are available: •...
  • Page 42: Basic Settings

    Basic Settings Figure 33: Door System Settings Page P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 43: Table 6: Door System Settings

    Bell Pressed (peering mode), to be called when the Door Bell is pressed. PIN code stored in the GDS3710, remote SIP phone needs to input and Remote PIN to Open the match this PIN (the PIN is sent via DTMF while in call) so that the Door GDS3710 can open the door.
  • Page 44: Card Management

    GDS3710 support RFID for multiple users to open door, therefore every user has its own PIN. For environment with 100 users and more, it’s difficult for the GDS3710 to manage all these users and a separate PC or Server should be involved for such kind of management and monitoring.
  • Page 45: Add Users Manually

    Figure 34: Card Management Add Users Manually To add users, click on , the following page will pop up. Figure 35: Card Info P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 46: Add Users Automatically

    If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID is swiped, data stored on the card will be added into the GDS3710 card management page, user can still edit the entry added automatically by modifying some fields.
  • Page 47: System Settings

    This page allows users to configure date and time, network settings as well as access method to the GDS3710 and password for accessing the webGUI. Date & Time Settings This page allows users to adjust system date and time of the GDS3710. Figure 36: Date & Time Page Table 8: Date & Time Display the current system time.
  • Page 48: Basic Settings

    Basic Settings This page allows users to set either a static or DHCP IP address to access the GDS3710. Figure 37: Basic Settings Page Table 9: Basic Settings IP Address Mode Choose DHCP or Static IP. Default DHCP. (Static recommended) Enter the Static IP of the GDS3710.
  • Page 49: Access Settings

    For example, of the HTTP port is changed to 8088, the RTSP port should be 10088, both TCP ports 8088 and 10088 should be configured for port forwarding to have remote GDS3710 access: 8088 for web portal, and 10088 for video streaming.
  • Page 50: User Management

    Fill in the revised new password in this field. Re-enter the new password for verification, must match. Confirm User Password SIP Settings SIP Basic Settings Basic Settings allows users to create their SIP account. Figure 40: SIP Basic Settings Page P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 51: Sip Advanced Settings

    TEL URI Select “User=Phone” or “Enabled” from the dropdown list. Authenticate Password Set the Authenticate password used by SIP proxy. SIP Advanced Settings This page allows Advanced SIP parameters to be configured. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 52: Table 13: Sip Advanced Settings

    Set the local SIP port, default 5060. Local RTP Port Set the local RTP port for media, default 5004. Timer (in seconds) for automatic disconnecting the SIP call, default 300. Auto On-Hook Timer P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 53: White List

    This page allows users to configure the white list, which is a phone number or extension list that can call the GDS3710. (the call will be automatically answered when calling from a phone set on the white list). Figure 42: White List Page...
  • Page 54: Video & Audio Settings

    Video & Audio Settings This page allows user to configure the video and audio related settings. Video Settings Figure 43: Video Settings Page P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 55: Table 15: Video Settings

    Image Quality Image quality used when Variable Bit Rate used. I-frame Interval I-frame interval (suggested 2~3 times of frame rate). Notes: • H.264 suggested if the GDS3710 needs to be viewed via Internet. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 56: Osd Settings

    OSD Time Format OSD Time format, choose based on user preference. OSD Text Input a text (to identify the GDS3710) it will be shown on the screen. OSD Date/Time Position Show the Date/Time position on the screen. Show the Text position on the screen.
  • Page 57: Cmos Settings

    Select the frequency power. 50Hz or 60Hz. Shutter Speed Defines how much time the shutter of the camera or exposed to the light, when taking a screenshot. Audio Settings This page allows users to configure the audio settings. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 58: Alarm Config

    Slide to adjust the speaker volume connected. Alarm Config This page allows users to configure alarm schedule and alarm actions. Alarm Events Config This page allows users to configure GDS3710 events to trigger programmed actions within predefined schedule. P a g e GDS3710 User Manual...
  • Page 59: Figure 47: Events Page

    Figure 47: Events Page Alarm can be triggered either by motion detection or by GDS3710 input. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 60: Motion Detection

    Select a zone on the screen then click on Clear to delete the region. Sensitivity Region sensitivity (value between 0-100%). Select Alarm Schedule Select the Schedule programmed. Select Alarm Action Profile Select the programmed Alarm Action. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 61: Digital Input 1

    Set the password for the hostage mode. Select Alarm Action Profile Select the Alarm action to be taken when the hostage password is typed on the GDS3710 keypad. Note: No sound alarm will be triggered in this mode. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 62: Tamper Alarm

    Tamper Alarm Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS3710 is removed from the installation board, it will generate the alarm actions configured. There is an embedded mechanism on the GDS3710 that allow it to sense when the it is removed.
  • Page 63: Alarm Action

    GDS3710 supports up to 10 alarm schedules to be configured, with time span specified by users. User can edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’ format.
  • Page 64: Table 24: Alarm Actions

    If the SIP server or the peer IP device is configured, check this will allow Phone the event to trigger alarm SIP call to pre-configured number. Send Email When checked, an email will be sent when the events are triggered to the pre-configured email account. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 65: Alarm Phone List

    Once the event is triggered (Motion Detection, Door Bell Pressed…), the GDS3710 will call the first number, once time out is reached and no answer is returned from the first number, the GDS3710 will try the next number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify users that an event is triggered.
  • Page 66: Email & Ftp Settings

    Alarm Receive Email 1 Alarm Receive Email 2 The 2 email address to receive the alarm email. Check if the SMTP email server requires SSL. P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 67: Ftp & Center Storage

    Enter the FTP server account name. FTP Password Enter the FTP server password. FTP Path Select the Storage path. FTP Test Click in order to test if the connection with FTP server. Figure 56: Picture Storage Settings P a g e GDS3710 User Manual https://arttel.ru/shop/ip-domofony/grandstream-gds3710...
  • Page 68: Maintenance Settings

    FTP server. And the following message will pop up on the webGUI Maintenance Settings This page shows the GDS3710 Maintenance parameters. Upgrade This page contains the upgrade parameters of the GDS3710. Figure 57: Upgrade Page Table 28: Upgrade Upgrade Via Select the Upgrade method (TFTP, HTTP, HTTPS).
  • Page 69: Reboot & Reset

    Reset There are two options for the reset function. Clear All Data All data will be reset, GDS3710 will be set to factory default. Retain Network Data Only All data will be erased except for Network data like IP address…...
  • Page 70: Data Maintenance

    • Five levels of Debugging are available, None, Debug, Info, Warning, Error. • Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to apply the settings. Data Maintenance This page allows user to save the GDS3710 configuration file.
  • Page 71: Status

    Figure 60: Data Maintenance Page Click on in order to save the GDS3710 configuration in a predefined directory. Status This page displays GDS3710 system and network information. System Info This page displays information such as the product model, the hardware version, firmware…...
  • Page 72: Network Info

    RootFS Version Show the RootFS Version. Show the Prog Version. Prog Version System Up Time Since Show the time since the first boot of the GDS3710. Notes: • When the SIP account is registered, the status display will be Online •...
  • Page 73: Table 31: Network Info

    MAC Address Display the GDS3710 MAC Address. IP Address Mode Displays the IP address mode used. IP Address Display the IP address of the GDS3710. Subnet Mask Display the Subnet Mask used. Gateway Display the GDS3710 Gateway. DNS Server 1 Display the Preferred DNS Server.
  • Page 74: Experiencing The Gds3710

    EXPERIENCING THE GDS3710 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.

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