Grandstream Networks GDS3710 User Manual
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Grandstream Networks GDS3710 User Manual

Hemispheric hd ip video door system
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Grandstream Networks, Inc.
GDS3710
Hemispheric HD IP Video Door System
User Manual

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  • Page 1 Grandstream Networks, Inc. GDS3710 Hemispheric HD IP Video Door System User Manual...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 4 125 KHz Channel Number: Antenna Type / Gain: Internal Type of Modulation: Operation temperature: -30 °C ~ +60 °C Storage temperature: -35 °C ~ +60 °C Humidity: 10 ~ 90% non-condensing P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 5 GNU GPL INFORMATION GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Firmware Version 1.0.2.9 ........................20 Firmware Version 1.0.2.5 ........................20 Firmware Version 1.0.1.19 ........................21 WELCOME ........................22 PRODUCT OVERVIEW ....................23 Feature Highlights ..........................23 Technical Specifications ........................23 GETTING STARTED ..................... 26 P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 7 Connection Examples .......................... 44 Wiring Sample using 3 Party Power Supply ................45 Wiring Sample using Power Supply for both GDS3710 and Electric Strike ......... 45 Wiring Sample using PoE to power GDS3710 and 3 Party Power Supply for Electric Strike ..46 Good Wiring Sample for Electric Strike and High-Power Device ..........
  • Page 8 Wiegand device ..........48 Wiegand RFID Card Reader Example ..................49 Siren alarming when door opened abnormally ..................49 GDS3710 Connection: IN2 set as Normal Close and “Fail Safe” Electric Strike using 3 Party Power Supply ..........................50 GDS3710 Connection: IN2 set as Normal Open and “Fail Secure”...
  • Page 9 Alarm Action Settings ......................... 106 Alarm Phone List ........................107 Email & FTP Settings ......................... 108 Email Settings ..........................108 FTP & Center Storage ........................ 109 Maintenance Settings .........................111 Upgrade ............................111 P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 10 System Info ..........................122 Network Info ..........................123 CONNECTING GDS3710 WITH GXV32XX ..............125 CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM........126 GDS3710 HTTP API ....................127 FACTORY RESET ...................... 128 Restore to Factory Default via Web GUI ................... 128 Hard Factory Reset ..........................
  • Page 11 Table of Tables Table 1: GDS3710 Features in a Glance ....................23 Table 2: GDS3710 Technical Specifications ....................23 Table 3: Equipment Packaging ........................26 Table 4: GDS3710 Wiring Connection ......................28 Table 5: Home Page Description ........................ 52 Table 6: Door System Settings ........................63 Table 7: Immediate Open-Door Table ......................
  • Page 12 Figure 26: Wiegand Input Example with 3 party Power Supply ..............47 Figure 27: Wiegand Input Example with Power Supply for GDS3710 and Wiegand Device ..... 48 Figure 28: Wiegand Output Wiring Example....................48 Figure 29: Wiegand RFID Card Reader Example ..................49 Figure 30: Digital Input set as Normal close ....................
  • Page 13 Figure 77: Digital Input ..........................102 Figure 78: Alarm Schedule ........................105 Figure 79: Edit Schedule ........................... 105 Figure 80: Alarm Action ..........................106 Figure 81: Edit Alarm Action ........................106 P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 14 Figure 96: Network Info Page ........................124 Figure 97: Reset via Web GUI ........................128 Figure 98: Wiegand Interface Cable ......................129 Figure 99: Wiegand Cable Connection ..................... 129 Table 100: Encoding rule ........................... 131 P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 15: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your GDS3710. And it covers the topic of connecting and configuring the GDS3710, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Manual”.

  • Page 16: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manual for GDS3710. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.7.8 •...

  • Page 17: Firmware Version 1.0.5.2

    • Added support for special character “@” in the SIP User ID. [SIP User ID] • Added SIP NOTIFY to factory reset the GDS3710. [Allow Reset Via SIP NOTIFY] [Restore to Factory Default Via SIP NOTIFY] • Added event log showing the users (Username) opening door via private PIN. [Event Log] Firmware Version 1.0.4.9...

  • Page 18: Firmware Version 1.0.3.35

    Added option to disable alarm sound at phone side when event trigger SIP call to the phone. [Enable two-way SIP Calling] • Increased maximum characters to 256 in “Number called when doorbell pressed” to allow serial P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 19: Firmware Version 1.0.2.25

    Added ability for whitelist entries to open door using remote PIN. [Account [1-4] White List] Firmware Version 1.0.2.25 • Added if schedule disabled, GDS3710 will bypass the option to open door. [Group overrides Schedule] • Implemented the HTTP Upload (RFID card) Log Event support for 3 party Software Integration.

  • Page 20: Firmware Version 1.0.2.13

    Updated OCX plugin engine to Version 3.1.0.74 • Added DTMF Open Door control option in WebGUI [Enable DTMF Open Door] • Added HTTP API support [GDS3710 HTTP API]. • Optimized HTTP API for Card Management. • Added “Enable Blue Doorbell Light” option in the webGUI. [Door System Settings] •...

  • Page 21: Firmware Version 1.0.1.19

    Enhance security by disable the DTMF to open door • Added support of sending DTMF tone in SIP calling (RFC2833, SIP INFO). [Enable DTMF] Firmware Version 1.0.1.19 • This is the initial version for GDS3710. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 22: Welcome

    IP based powerful video door system. GDS3710 HD IP Video Door System is a hemispheric IP video door phone with an integrated high-definition IP surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by an advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional performance in all lighting conditions.

  • Page 23: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GDS3710. Table 1: GDS3710 Features in a Glance • High-performance streaming server allowing multiple simultaneous streaming session accesses. • 2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
  • Page 24 Ingress Protection Weather proof, vandal resistant, with support for extra back reinforcing metal plate Temperature and Operation: -30°C to 60°C (-22°F to 140°F) Humidity Storage: -35°C to 60°C (-31°F to 140°F) P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 25 CE: EN 55032 Class B; EN 61000-3-2; EN 61000-3-3; EN 50130; EN 60950-1; EN 300330; EN 301489; EN 62311 Compliance RCM: AS/NZS CISPR 22; AS/NZS 4268; AS/NZS 60950.1 IC: ICES-003; RSS310 P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 26: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance using the GDS3710 Video Door System. Equipment Packaging Table 3: Equipment Packaging • • 1 x GDS3710 1 x Wiegand Cable •...

  • Page 27: Description Of The Gds3710

    Description of the GDS3710 Below figures show the component of the back and front view of GDS3710 IP Video Door System: Figure 2: GDS3710 Front View Figure 3: GDS3710 Back View Connecting and Setting up the GDS3710 The GDS3710 can be powered using PoE or PSU: Using PoE as power supply (Suggested) •...

  • Page 28: Gds3710 Wiring Connection

    J4 (Special) Black Both Input and Output MUST be connected 2.0mm WG_D1_OUT Orange Wiegand Output GDS3710 function as Output of Card Reader, Connect Signal Pin 1, 2, 3 WG_D0_OUT Brown For External Card Reader; Or GDS3710 as Receiver Wiegand Output...

  • Page 29: Gds3710 Back Cover Connections

    Figure 4: GDS3710 Back Cover Connections Connection Example To connect the GDS either by using PoE or PSU follow steps below: • Open the Back-Cover Board of the GDS3710 which should look like following figure. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 30: Power The Unit Using Poe

    Use the TIA/EIA 568-B standard, which define pin-outs for using Unshielded Twisted Pair cable and RJ-45 connectors for Ethernet connectivity. Figure 6: Connection Example • Connect each wire of the cable to its associate on the Back Cover of the GDS3710 to power the unit using PoE. Power the unit using PSU •...

  • Page 31: Figure 7: Powering The Gds3710

    Note: If the user doesn’t have PoE switch, there is no need to connect the Blue and Brown wires to the GDS3710 since these wires are used to power the unit via Ethernet. Figure 7: Powering the GDS3710 P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 32: Getting To Know Gds3710

    ➢ Please trust and install the file downloaded if prompted by the Antivirus or Security software. Connecting GDS3710 to Network with DHCP Server The GDS3710 by default has a DHCP client enabled, it will automatically get IP address from DHCP server. Windows Platform...

  • Page 33: Gs Search

    Click on the displayed icon of related GDS3710, the default browser (e.g.: Internet Explorer, Firefox or Chrome) will open and connect directly to the login webpage. Figure 9: GDS3710 Login Page Once logged in, the prompt message will display asking for plug-in installation.

  • Page 34: Gds Manager Utility Tool

    Double click on a device to access its webGUI. GDS Manager Utility Tool User can know the IP address assigned to the GDS3710 from DHCP server log or using the Grandstream GDS Manager after installing this free utility tool provided by Grandstream. User can find instructions below, for using “GDS Manager”...

  • Page 35: Apple Platform

    Figure 11: GDS3710 Detection 5. Double click the column of the detected GDS3710, the browser will automatically open and show the device’s web configuration page. 6. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in.

  • Page 36: Figure 12: Apple Safari Settings Page

    GDS3710 will be there. Figure 13: Bonjour Setting Page 4. Click on the displayed GDS3710 to access to the configuration page of the GDS3710. 5. To see the MJPEG video stream, users should type in the browser the following URL while specifying...

  • Page 37: Connect To The Gds3710 Using Static Ip

    Connect to the GDS3710 using Static IP If there is no DHCP server in the network, or the GDS3710 does not get IP from DHCP server, user can connect the GDS3710 to a computer directly, using static IP to configure the GDS3710.

  • Page 38: Figure 14: Static Ip On Windows

    Figure 14: Static IP on Windows Power on the GDS3710, using PoE injector or external DC power. Enter 192.168.1.168 in the address bar of the browser, log in to the device with admin credentials. the default admin username is “admin” and the default random password can be found at the sticker on the GDS3710.

  • Page 39: Gds3710 Application Scenarios

    GXV3240 or GXV3275 Video Phones • PoE Switch with related Cat5e/Cat6 wiring • Electronic Lock If remote access to the GDS3710 is required for viewing live video stream, Internet access is required and more equipment such as: • Router. •...

  • Page 40: Using A Network Video Recorder (Nvr)

    Figure 15: Peering GDS3710 with UCM6XXX Using a Network Video Recorder (NVR) For implementation with more than two GDS3710s, if local video recording is required to store the record, then a NVR will be added to save all the video stream when people enter the door.

  • Page 41: Figure 16: Peering Gds3710 With Gvr3550

    Figure 16: Peering GDS3710 with GVR3550 P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 42: Gds3710 Peripheral Connections

    GDS3710 PERIPHERAL CONNECTIONS Below is the illustration of GDS3710 peripheral connections for related applications. Figure 17: Peripheral Connections for GDS3710 P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 43: Alarm In/Out

    Higher voltage and wrong polarity connection are prohibited because this will damage the devices. Protection Diode When connecting the GDS3710 to a door strike it is recommended to set an EMF protection diode in reverse polarity for a secure use, below examples of deployment for the protection diode.

  • Page 44: Connection Examples

    Note: power polarity connection: Diode: SS24 or If>=2A, Vr>=40V. Connection Examples Below examples, show how to use wiring on the back cover of the GDS3710 to connect with external devices. The “NO” (Normal Open) model strike is used as example, “NC” (Normal Closed) should be similar and users need to decide which model (NO or NC) to be used on the door.

  • Page 45: Wiring Sample Using 3 Rd Party Power Supply

    Party Power Supply Figure 21: 3 party Power Supply Wiring Sample Wiring Sample using Power Supply for both GDS3710 and Electric Strike Figure 22: Power Supply used for both GDS3710 and Electric Strike P a g e GDS3710 User Manual...

  • Page 46: Wiring Sample Using Poe To Power Gds3710 And 3 Rd Party Power Supply For Electric Strike

    Wiring Sample using PoE to power GDS3710 and 3 Party Power Supply for Electric Strike Figure 23: Wiring Sample using PoE to power GDS3710 and 3 party Power Supply for Electric Strike Warning: The following example should be avoided when powering the electric strike.

  • Page 47: Good Wiring Sample For Electric Strike And High-Power Device

    Figure 25: Electric Strike and High-Power Device Example Wiegand Module Wiring Examples GDS3710 package is shipped with one Wiegand cable for Input/Output Wiegand connections. The following examples shows how to connect the Wiegand Input/Output devices to the GDS3710. Input example with 3...

  • Page 48: Input Example With Power Supply For Both Gds3710 And Wiegand Device

    If power source is 12VDC, Wiegand device can share same power source of GDS3710. However, users need to check the max power consumption and the max capability of the power source. If Wiegand device is using 5VDC, GDS3710 Wiegand port can provide 5VDC with max 500mA to power up Wiegand device.

  • Page 49: Wiegand Rfid Card Reader Example

    When the Wiegand output of the GDS3710 is connected, it acts as the signal receiver of the 3 party Wiegand device, connecting to door controller. The major wiring is GND, D0, and D1. Because usually the door controller will consume big current and power, the power supply should be separated.

  • Page 50: Gds3710 Connection: In2 Set As Normal Close And "Fail Safe" Electric Strike Using 3 Rd Party Power Supply

    Below are some diagrams showing the correct wiring to enable this new security enhancement feature: GDS3710 Connection: IN2 set as Normal Close and “Fail Safe” Electric Strike using 3 Party Power Supply Figure 30: Digital Input set as Normal close Figure 31: “Fail safe”...

  • Page 51: Gds3710 Connection: In2 Set As Normal Open And "Fail Secure" Electric Strike Using 3 Rd Party Power Supply With Door Sensor

    Figure 33: “Fail Secure” Electric Strike using 3rd Party Power Supply GDS3710 Connection: IN2 set as Normal Open and “Fail Secure” Electric Strike using 3 Party Power Supply with Door sensor Figure 34: “Fail Secure” Electric Strike using 3rd Party Power Supply with Door Sensor...

  • Page 52: Gds3710 Home Web Page

    GDS3710 HOME WEB PAGE Once logged in successfully to the GDS3710, user will see the following page. Note: the options displayed might differ from browser to another. Figure 35: Home Page: Internet Explorer 11 Table 5: Home Page Description Number...

  • Page 53: Gds3710 Configuration & Language Page

    Select the webpage language. GDS3710 Configuration & Language Page • Once the IP address of the GDS3710 is entered on the user browser, the login web page will pop up allowing user to configure the GDS3710 parameters. • When clicking on the “Language” drop down, supported languages will be displayed as shown in Figure below.

  • Page 54: Figure 36: Switch Language Page

    Figure 36: Switch Language Page Note: Current firmware supports only English (default) and simplified Chinese. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 55: Gds3710 Settings

    GDS3710 SETTINGS Live View Page This page allows users to view the live video of the GDS3710 using popular browsers like Chrome or Firefox immediately without downloading and installing any plugins. Figure 37: Live View Page: Google Chrome Three streams are available: •...

  • Page 56: Figure 38: Mjpeg Authentication Mode

    2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. Figure 39 : Snapshot admin credential 3. The browser will show one frame of the video (720p) as a snapshot. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 57: Figure 40 : Snapshot View Using Secured Mjpeg Authentication Mode

    Please follow below steps in order to take a snapshot via HTTP commands: 1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/view.html 2. The browser will show one frame of the video (720p) as a snapshot. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 58: Mjpeg Stream

    Figure 41: Snapshot view using Basic Authentication Mode MJPEG Stream The GDS3710 supports MJPEG Stream live viewing via HTTP API commands, this can be used without installing the Live view browser plugin. Starting from firmware 1.0.3.34, users can deploy two methods to retrieve MJPEG stream depending on MJPEG Authentication Mode, which can be set under following path: Web UI ➔...

  • Page 59: Figure 43 : Mjpeg View Admin Credential

    1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/mjpeg.html 2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. Figure 43 : MJPEG view admin credential P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 60: Figure 44 : Mjpeg Live View Using Secured Mjpeg Authentication Mode

    2) Basic MJPEG Authentication Mode: Please follow below steps in order to take a snapshot via HTTP commands: 1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/mjpeg.html 2. The browser will show MJPEG stream (720p). P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 61: Door System Settings

    Where X=0,4,8 corresponded to 1 and 3 video stream (2 recommended). Door System Settings Users can configure system operations parameters, like input PIN for the door and manage users’ settings. Basic Settings P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 62: Figure 46: Door System Settings Page

    Figure 46: Door System Settings Page P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 63: Table 6: Door System Settings

    “Door 2” ALMOUT1 Feature (the two functions are mutual exclusive). When option “Open Door” is selected, will enable GDS3710 to control the operation of two doors via RFID, local and remote PINs. ALMOUT1 Status Select Normal Open or Normal Close depending on the lock used.
  • Page 64 - The field can be configured to store multiple one or multiple SIP extensions, if configured with multiple extensions (ex: 1001, 1002, 1003), separated with “,” the GDS3710 will ring one extension after the other in a Serial Hunting Mode (GDS will ring each extension by default 15 seconds, this can be changed on the Ring Timeout) or ring them simultaneously in Parallel Hunting Mode.
  • Page 65 ON/OFF based on configured schedule. Default setting is “All Day”. Configures PIN code stored in the GDS3710, remote SIP phone needs to input and match this PIN (the PIN is sent via DTMF while in call) so that Remote PIN to Open the the GDS3710 can open the door.
  • Page 66 PIN to open the door using the following sequence [Swipe the card + * Private PIN#] Configures PIN stored in GDS3710, input locally this PIN on the GDS3710 keypad will unlock the door. This feature needs Private PIN, means every member has a private PIN, the GDS will record who unlocked the door every time.
  • Page 67 PIN will be shown in the log. Enables RFID card issuing/program into the GDS3710. When selected Enable Card Issuing Mode sweeping an RFID card into the GDS3710 will add card information into. [Card Management] Card issuing State Expire Card issuing mode will be automatically disabled when timer reached (The Time(m) range of value is 1 –...

  • Page 68: Using Alarm Out (Com 1) To Control A Second Door

    Wiegand Input device or GDS3710 can be installed at Door2 with related cable wired into the control GDS3710 installed at Door1. The Door1 and Door2 can be configured to be open by programmed RFID cards, PINs either separately or both.

  • Page 69: Figure 47: Alarm_Out1 Feature

    Therefore correct lock mode has to be configured to make the strike working as expected. For above example, the GDS3710 is configured to control Door1 (wiring to COM2 interface); the 3 party Wiegand Input is set to control Door2 (wiring to COM1 interface).

  • Page 70: Figure 48: Universal Local Pin

    Note: For enhanced security, When call is initiated from GDS then only the numbers existing in “Number Called When Door Bell Pressed”, “Account White Lists” or “Card Management” will be able to use DTMF PIN to open door remotely. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 71: Figure 49: Remote Pin To Open Door

    Figure 49: Remote PIN to Open Door P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 72: Figure 50: Right Of Card And Private Pin

    For all the settings, the final result of which door can be opened is the LOGIC INTERSECT OPERATON of ALL the sets of condition qualified. Please refer to our Open Door Flow chart for better understanding on how to configure and control 2 Doors operation: http://firmware.grandstream.com/GDS3710_opendoors_logic.pdf P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 73: Keep Door Open

    Set the amount of time in minutes where the door will keep opened. Click Interval of Keep Door Open (min) to open door immediately. Note: When Alarm OUT 1 is set to Open Door then this option would be available separately for each door. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 74: Table 8: Schedule Keep Door Open

    Holiday Mode schedule (Supported for Door 1 and Door 2). Click on Edit schedule to select which periods for each day the door will remain open, as shown on below screenshot. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 75: Emergency Pin

    GUI, the Keep Door Open section is switched automatically to "Disabled" Option. Note: When ALMOUT1 Feature is set to Open Door then separated Keep Door Open features would be available on this page for each door. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 76: Card Management

    This page allows users to add information about RFID cards, two options are possible either add RFID cards manually or automatically. Figure 55: Card Management Notes: The GDS3710 can add up to 2000 user cards. Press to import / export users’ configuration file, information and data stored on the GDS3710.

  • Page 77: Table 9: Card Info

    Virtual number is typed followed by # key, the SIP Number will be dialed. Configures the SIP Number which is mapped with virtual number. Once the virtual number is dialed the GDS3710 will send an INVITE to the SIP SIP Number Number.

  • Page 78: Add Users Automatically

    If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID card is swiped, data stored on the card will be added into the GDS3710 card management page, user can still edit the entry added automatically by modifying some fields.

  • Page 79: Schedule

    Schedule The Schedule page allows to manage schedule time frames which will be assigned to the users for door system usage. Out of the configured time intervals, GDS3710 will not allow users to access. Click on to edit a schedule or for schedule details.

  • Page 80: Holiday

    The Holiday page allows to manage holidays which will be assigned to the users for door system usage. Click on to edit the holidays or for holiday details. Figure 60: Edit Holiday Time P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 81: System Settings

    This page allows users to configure date and time, network settings as well as access method to the GDS3710 and password for accessing the Web GUI. Date & Time Settings This page allows users to adjust system date and time of the GDS3710. Figure 61: Date & Time Page Table 11: Date & Time System Time Displays the current system time.

  • Page 82: Network Settings

    Network Settings This page allows users to set either a static or DHCP IP address to access the GDS3710. Figure 62: Basic Settings Page Table 12: Basic Settings IP Address Mode Selects DHCP or Static IP. Default DHCP. (Static recommended) IP Address Configures the Static IP of the GDS3710.

  • Page 83: Access Settings

    For example, of the HTTP port is changed to 8088, the RTSP port should be 10088, both TCP ports 8088 and 10088 should be configured for port forwarding to have remote GDS3710 access: 8088 for web portal, and 10088 for video streaming.
  • Page 84 [Retrieving Video Streams] RTSP Port Specifies RTSP port for media stream, default TCP port 554. If no action is made within this time the GDS3710 will logout from the Web User Login Timeout(min) GUI, range is between 3 and 60.

  • Page 85: User Management

    GDSManager GDS3710 webUI administrator’s credentials, and this custom admin Configuration Password password will be the one used when adding the GDS3710 unit to GDSManager database. User Management This page allows users to configure the password for administrator. Since this is a door system which must be a secure product, the use is only limited to administrator.

  • Page 86: Account

    Figure 65: Password Recovery Email Account Starting from version 1.0.5.6, the GDS3710 supports for 4 SIP accounts and 4 lines, this section covers the configuration of basic and advanced sip settings for each account. P a g e GDS3710 User Manual...

  • Page 87: Account 1 - 4

    Default setting is “Yes”. Account Name Configures the SIP account name used for identification. Configures the FQDN or IP of the SIP server from VoIP service provider or SIP Server local IPPBX. P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 88 Account 2, 5064 for Account 3, 5066 for Account 4. Chooses the SIP transport protocol. UDP, TCP or TCP/TLS. SIP Transport Default setting is UDP. Select the Video stream to be used by the GDS3710 when call is made Stream from this SIP Account. Default is Stream 2.
  • Page 89 SIP Extension to notify the SIP server that the device is behind a Outbound Proxy Mode NAT/Firewall. Always sent to: SIP messages will always be sent to Outbound proxy. Not in route: remove the Route header from SIP requests. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 90: Phone Settings

    The default setting is 2. Range is from 1-64. Phone Settings The phone settings allow users to configure the GDS3710 phone settings and the White list for all the SIP accounts. Phone Settings This page allows users to configure the GDS3710 phone settings.

  • Page 91: Table 16: Phone Settings

    Specifies the Ring timeout, when no reply is returned from the called party after exceeding this field, the GDS will hang up the call. The value is in the Ring Timeout(s) range of 0s – 90s. By default; it is “30” seconds. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 92: Account [1-4] White List

    This page allows users to configure the white list per account, which is a phone number or extension list that can call the GDS3710. (The call will be automatically answered when calling from a phone set on the white list, and all other inbound calls will be blocked), the user can configure up to 30 white phone numbers per SIP account.

  • Page 93: Click-To-Dial

    Click-To-Dial The GDS3710 allows users to manage their calls using the Click to Dial feature which permits to initiate calls using the Web GUI by pressing the Click to dial button to access the call menu as displayed on the following screenshot.

  • Page 94: Video & Audio Settings

    Video & Audio Settings The audio and videos settings allow users to configure the video / audio codecs, videos resolution, CMOS settings and audio related settings. Video Settings Figure 70: Video Settings Page P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 95: Table 18: Video Settings

    Configures the I-frame interval (suggested 2~3 times of frame rate). Notes: • H.264 suggested if the GDS3710 needs to be viewed via Internet. • For definition of Baseline, Main Profile and High profile of H.264 please refer to: H.264 Profiles...

  • Page 96: Osd Settings

    • Grandstream GDS3710 provides three video streams, users can use them with flexibility. For example, the high-resolution stream for local recording, another low or high resolution for SIP video phone call or remote smartphone monitoring application, or vice versa depending application scenarios.

  • Page 97: Cmos Settings

    OSD Time Format OSD Time format, choose based on user preference. OSD Text Input a text (to identify the GDS3710) it will be shown on the screen. OSD Date/Time Position Show the Date/Time position on the screen. OSD Text Position Show the text position on the screen.

  • Page 98: Privacy Masks

    When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 99: Alarm Settings

    Figure 74: Privacy Masks Configuration Page Alarm Settings This page allows users to configure alarm schedule and alarm actions. Alarm Events Config This page allows users to configure GDS3710 events to trigger programmed actions within predefined schedule. P a g e GDS3710 User Manual...

  • Page 100: Motion Detection

    Figure 75: Events Page Alarm can be triggered either by motion detection or by GDS3710 input. Motion Detection Users can select a specific region to trigger the alarm using motion detection. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 101: Table 22: Motion Detection

    Selects a zone on the screen then click on “Clear” to delete the region. Sensitivity Specifies the region sensitivity (value between 0-100%). Select Alarm Schedule Selects the alarm schedule. Select Alarm Action Profile Selects the programmed Alarm Action profile. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 102: Digital Input 1

    Digital Input 2 Selects the Input method (alarm Input or Door Open). Default disabled. Digital Input Port operates in 2 Modes: 1. Alarm Input: Connect various of sensor to trigger alarm. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 103: Enable Silent Alarm Mode

    This option is hidden when ALMOUT1 Feature is set to Open Door. Enable Silent Alarm Mode If Silently Alarm Mode is enabled, GDS3710 will disable alarm sound and background light for specified alarms types (Digital Input, Motion Detection…) when they are triggered.

  • Page 104: Tamper Alarm

    Tamper Alarm Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS3710 is removed from the installation board, it will trigger configured alarm actions. There is an embedded mechanism on the GDS3710 that allows it to detect when it is removed.

  • Page 105: Figure 78: Alarm Schedule

    Figure 78: Alarm Schedule GDS3710 supports up to 10 alarm schedules to be configured, with time span specified by users. User can edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’...

  • Page 106: Alarm Action Settings

    Figure 81: Edit Alarm Action To test an alarm action profile, users can click on button and the GDS will initiate all actions specified on the select alarm profile. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 107: Alarm Phone List

    Alarm Phone List This page allows users to configure the Alarm Phone List, which are phone numbers or extensions list that the GDS3710 will call out when event is trigged (e.g.: doorbell pressed). Figure 82: Alarm Phone List Table 30: Alarm Phone List Alarm Call Out Account Select the SIP Account to be used by the GDS when alarm out is triggered.

  • Page 108: Email & Ftp Settings

    Once the event is triggered (Motion Detection, Door Bell Pressed…), the GDS3710 will call the first number, once time out is reached and no answer is returned from the first number, the GDS3710 will try the next number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify users that an event is triggered.

  • Page 109: Ftp & Center Storage

    Specifies the storage path. FTP Test Click to test the connection with FTP server. Note: Blank fields when using Storage Server Type as Central Storage might imply no configuration in GDSManager. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 110: Table 33: Ftp Filenames

    Guest PIN). RPIN (Remote PIN) Meaning that open door operation is via remote PIN or DTMF PIN. (by local or remote SIP extensions, or GS_Wave/Cellphone, or GDSManager if installed in operation). P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 111: Maintenance Settings

    The following figure illustrates the FTP filenames sent to the FTP server when the above operations have been taken: Figure 85 : FTP filenames Maintenance Settings This page shows the GDS3710 Maintenance parameters. Upgrade This page contains the upgrade and provisioning parameters of the GDS3710. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 112: Table 34: Upgrade

    Upgrade via Selects the upgrade method (TFTP, HTTP, and HTTPS). Config Server Path Configures the IP address or the FQDN of the configuration server. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 113: Reboot & Reset

    5) Digit *,0,# blue LED will flash during upgrading from 75 to 100%, then stays on. 6) After all key’s blue LEDs light on then flash twice then reboot itself to finish the upgrade process. Reboot & Reset This page allows user to reboot and reset the GDS3710. P a g e GDS3710 User Manual...

  • Page 114: Debug Log

    Reset There are two options for the reset function. Clear All Data All data will be reset, GDS3710 will be set to factory default. Retain Network Data Only All data will be erased except for Network data like IP address…...

  • Page 115: Data Maintenance

    • Five levels of Debugging are available, None, Debug, Info, Warning, Error. • Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to apply the settings. Data Maintenance This page allows users to manage the GDS3710 configuration file by importing/exporting configuration files.

  • Page 116: System Health Alert

    Figure 89: Data Maintenance Page Click on to save the GDS3710 configuration in a predefined directory. Note: Users can either select to include all the passwords (SIP, FTP, Remotes access…) on the configuration files exported or not including the passwords as displayed on the previous figure.

  • Page 117: Event Notification

    °C and °F, as well as whether the temperature is normal on not. Event Notification This page allows users to configure the event notification details that will be used by GDS3710 to communicate to an HTTP server to log the events. When the feature is enabled and configured, all the event logs will be uploaded to server: RFID open door, PIN open door, SIP Call, Alarm, etc.

  • Page 118: Table 36 : Log Manager Settings

    These HTTP POST messages can be used by a 3 party software to integrate the GDS3710. Figure 91: Log Manager Page Table 36 : Log Manager Settings Enable Event Notification Enables Event Notification feature Choose which protocol will be used to connect to the logs server Via Type (HTTP or HTTPs).

  • Page 119: Event Log

    Door & Lock Abnormal Alarm • Dismantle by Force • System Up • Reboot • Reset • Config Update • Firmware Update • Non-scheduled Access • Hostage Alarm • Invalid Password • Temperature Alarm P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 120: Certificates

    In order to upload your Trusted CA certificate: Click on button to upload a file and some related information to the uploaded file will be displayed, such as “Issued by” and “Expiration date”. P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 121: Status

    User could press to delete one of the files. Status This page displays GDS3710 system and network information. Account Status This page displays of configured accounts’ SIP user ID, SIP server as well as the SIP Registration status, from Account 1 to Account 4.

  • Page 122: System Info

    Figure 94: System Info Page System Info This page displays information such as the product model, the hardware version, firmware… Figure 95: System Info Page P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 123: Network Info

    Displays the Base Version. Prog Version Displays the Prog Version. System Up Time Displays the time since the first boot of the GDS3710. SIP Registration Status Sows whether the SIP account is registered or not. Click the button to check whether the firmware in the Firmware Status firmware server has an updated version, if so, update immediately.

  • Page 124: Table 38: Network Info

    MAC Address Displays the GDS3710 MAC Address. IP Address Mode Displays the IP address mode used. IP Address Displays the IP address of the GDS3710. Subnet Mask Displays the Subnet Mask used. Gateway Displays the GDS3710 Gateway. DNS Server 1 Displays the Preferred DNS Server.

  • Page 125: Connecting Gds3710 With Gxv32Xx

    CONNECTING GDS3710 WITH GXV32XX The GDS3710 Door System offers a powerful integration with GXV32xx and allows users to open the door, initiates call to the GDS3710 and gets real time audio/video stream. The GXV3275 can be connected with the GDS3710 in two different ways, either using peering mode (without a SIP server) or through a SIP server.

  • Page 126: Connecting Gs Wave With Gds3710 Door System

    CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM The GDS3710 Door System can interact with the GS Wave softphone application to allow users to open door, initiate call to the GDS3710, offering more mobility during security monitoring and increasing connectivity to essential communications and real-time audio/video stream.

  • Page 127: Gds3710 Http Api

    GDS3710 HTTP API Grandstream Door System supports HTTP API (Application Programming Interface). For more details, please refer to following guide: http://www.grandstream.com/sites/default/files/Resources/gds37xx_http_api.pdf The document explains in detail the external HTTP-based application programming interface and parameters of functions via the supported method. The HTTP API is firmware dependent. Please refer to the related firmware Release Note for the supported functions.

  • Page 128: Factory Reset

    Figure 97: Reset via Web GUI Hard Factory Reset Some users did not keep the revised password safely and forgot the changed password. Due to GDS3710 did NOT have built-in reset button (Grandstream purposely designed this way to enhance security), this will make the GDS3710 inaccessible even for the true owner who lost the changed password.

  • Page 129: Figure 98: Wiegand Interface Cable

    Figure 98: Wiegand Interface Cable To perform hard factory reset to the GDS3710, please refer to following steps 1. Power OFF the GDS3710. 2. Take the provided Wiegand cable, connect (or shorting) the related color wires as illustrated on the following picture.

  • Page 130: Restore To Factory Default Via Sip Notify

    User who wants to do hard factory reset has to perform the operation from the beginning again. After 3 ~ 5 minutes the GDS3710 will finish performing the reset process, then the user can log into the GDS3710 web GUI using the shipped default password.

  • Page 131: Restore Factory Password Via Special Key Combination

    4) If wrong code combination entered, the GDS37xx will beep with error sound (three short beeps) then exit the password reset mode, and the backlight will stop flashing. 5) If the correct default password decoded entered within 60 seconds, GDS37xx will play a long beep sound P a g e GDS3710 User Manual Version 1.0.7.8...
  • Page 132 2) Within 60 seconds, enter 2423162426611#, the device will play one long beep then reboot itself. 3) Wait the device finishing boot up, log in the webUI using the default password, xwpxz6AA P a g e GDS3710 User Manual Version 1.0.7.8...

  • Page 133: Experiencing The Gds3710

    EXPERIENCING THE GDS3710 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum answers to your general questions.

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