Grandstream Networks GDS3710 User Manual
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Grandstream Networks GDS3710 User Manual

Hemispheric hd ip video door system
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Grandstream Networks, Inc.
GDS3710
Hemispheric HD IP Video Door System
User Manual

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Summary of Contents for Grandstream Networks GDS3710

  • Page 1 Grandstream Networks, Inc. GDS3710 Hemispheric HD IP Video Door System User Manual...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. P a g e GDS3710 User Manual Version 1.0.5.2...
  • Page 4 125 KHz Channel Number: Antenna Type / Gain: Internal Type of Modulation: Operation temperature: -30 °C ~ +60 °C Storage temperature: -35 °C ~ +60 °C Humidity: 10 ~ 90% non-condensing P a g e GDS3710 User Manual Version 1.0.5.2...
  • Page 5 GNU GPL INFORMATION GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Technical Specifications ........................22 GETTING STARTED ..................... 25 Equipment Packaging ........................25 Description of the GDS3710 ......................26 Connecting and Setting up the GDS3710 ..................26 GDS3710 Wiring Connection ......................27 P a g e GDS3710 User Manual Version 1.0.5.2...
  • Page 7 Wiegand Module Wiring Examples....................46 Input example with 3 party power supply for Wiegand device ..........46 Input example with power supply for both GDS3710 and Wiegand device ........ 47 Output example with 3 party power supply for Wiegand device ..........47 Wiegand RFID Card Reader Example..................
  • Page 8 GDS3710 HOME WEB PAGE..................49 GDS3710 Configuration & Language Page ..................50 GDS3710 SETTINGS ....................52 Live View Page ..........................52 Live Snapshot .......................... 52 MJPEG Stream........................55 Door System Settings ........................58 Basic Settings .......................... 58 Using Alarm Out (COM 1) to Control a Second Door ................ 65 Keep Door Open........................
  • Page 9 Reboot & Reset ........................106 Debug Log ..........................107 Data Maintenance ......................... 108 Event Notification ........................108 Event Log ..........................110 Certificates ..........................111 Status ............................112 System Info ........................... 112 Network Info .......................... 113 P a g e GDS3710 User Manual Version 1.0.5.2...
  • Page 10 CONNECTING GDS3710 WITH GXV32XX ..............115 CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM........116 GDS3710 HTTP API ....................117 FACTORY RESET ...................... 118 Restore to Factory Default via Web GUI..................118 Hard Factory Reset........................118 Restore to Factory Default Via SIP NOTIFY .................. 120 EXPERIENCING THE GDS3710 ................
  • Page 11 Table of Tables Table 1: GDS3710 Features in a Glance ....................22 Table 2: GDS3710 Technical Specifications ................... 22 Table 3: Equipment Packaging ....................... 25 Table 4: GDS3710 Wiring Connection ....................27 Table 5: Home Page Description ......................49 Table 6: Door System Settings ....................... 60 Table 7: Immediate Open-Door Table .....................
  • Page 12 Figure 26: Wiegand Input Example with 3 party Power Supply ............. 46 Figure 27: Wiegand Input Example with Power Supply for GDS3710 and Wiegand Device ....47 Figure 28: Wiegand Output Wiring Example ................... 47 Figure 29: Wiegand RFID Card Reader Example ................... 48 Figure 30: Home Page ...........................
  • Page 13 Figure 77: Alarm Phone List ......................... 100 Figure 78: Email Settings - SMTP Page ....................101 Figure 79: Picture Storage Settings...................... 102 Figure 80 : FTP filenames ........................104 Figure 81: Upgrade Page........................105 P a g e GDS3710 User Manual Version 1.0.5.2...
  • Page 14 Figure 88: System Info Page........................ 112 Figure 89: Network Info Page ......................114 Figure 90: Reset via Web GUI ......................118 Figure 91: Wiegand Interface Cable ..................... 119 Figure 92: Wiegand Cable Connection ....................119 P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 15: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your GDS3710. And it covers the topic of connecting and configuring the GDS3710, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Manual”.

  • Page 16: Change Log

     Added support for special character “@” in the SIP User ID. [SIP User ID]  Added SIP NOTIFY to factory reset the GDS3710. [Allow Reset Via SIP NOTIFY] [Restore to Factory Default Via SIP NOTIFY]  Added event log showing the users (Username) opening door via private PIN. [Event Log] Firmware Version 1.0.4.9...

  • Page 17: Firmware Version 1.0.3.34

    SIP extensions or IP address with port or mixing of both, with each ring several seconds before going next. [Number Called When Door Bell Pressed]  Added feature to capture snapshot when doorbell pressed. [Snapshot when Doorbell Pressed] P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 18: Firmware Version 1.0.2.25

    Added ability for whitelist entries to open door using remote PIN. [White List] Firmware Version 1.0.2.25  Added if schedule disabled, GDS3710 will bypass the option to open door. [Group overrides Schedule]  Implemented the HTTP Upload (RFID card) Log Event support for 3 party Software Integration.

  • Page 19: Firmware Version 1.0.2.13

    Updated OCX plugin engine to Version 3.1.0.74  Added DTMF Open Door control option in WebGUI [Enable DTMF Open Door]  Added HTTP API support [GDS3710 HTTP API].  Optimized HTTP API for Card Management.  Added “Enable Blue Doorbell Light” option in the webGUI. [Enable Doorbell Blue Light] ...

  • Page 20: Firmware Version 1.0.1.19

    Enhance security by disable the DTMF to open door  Added support of sending DTMF tone in SIP calling (RFC2833, SIP INFO). [Enable DTMF ] Firmware Version 1.0.1.19  This is the initial version for GDS3710. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 21: Welcome

    IP based powerful video door system. GDS3710 HD IP Video Door System is a hemispheric IP video door phone with an integrated high-definition IP surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by an advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional performance in all lighting conditions.

  • Page 22: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GDS3710. Table 1: GDS3710 Features in a Glance  High-performance streaming server allowing multiple simultaneous streaming session accesses.  2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
  • Page 23 Interoperability ONVIF (Profile S). Ingress Protection Weather proof, vandal resistant, with support for extra back reinforcing metal plate Temperature and Operation: -30°C to 60°C (-22°F to 140°F) P a g e GDS3710 User Manual Version 1.0.5.2...
  • Page 24 CE: EN 55032 Class B; EN 61000-3-2; EN 61000-3-3; EN 50130; EN 60950-1; EN 300330; EN 301489; EN 62311 Compliance RCM: AS/NZS CISPR 22; AS/NZS 4268; AS/NZS 60950.1 IC: ICES-003; RSS310 P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 25: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance using the GDS3710 Video Door System. Equipment Packaging Table 3: Equipment Packaging   1 x GDS3710 1 x Wiegand Cable ...

  • Page 26: Description Of The Gds3710

    Description of the GDS3710 Below figures show the component of the back and front view of GDS3710 IP Video Door System: Figure 2: GDS3710 Front View Figure 3: GDS3710 Back View Connecting and Setting up the GDS3710 The GDS3710 can be powered using PoE or PSU: Using PoE as power supply (Suggested) ...

  • Page 27: Gds3710 Wiring Connection

    J4 (Special) Black Both Input and Output MUST be connected 2.0mm WG_D1_OUT Orange Wiegand Output GDS3710 function as Output of Card Reader, Connect Signal Pin 1, 2, 3 WG_D0_OUT Brown For External Card Reader; Or GDS3710 as Receiver Wiegand Output...

  • Page 28: Gds3710 Back Cover Connections

    Figure 4: GDS3710 Back Cover Connections Connection Example To connect the GDS either by using PoE or PSU follow steps below:  Open the Back-Cover Board of the GDS3710 which should look like following figure. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 29: Power The Unit Using Poe

    Use the TIA/EIA 568-B standard, which define pin-outs for using Unshielded Twisted Pair cable and RJ-45 connectors for Ethernet connectivity. Figure 6: Connection Example  Connect each wire of the cable to its associate on the Back Cover of the GDS3710 to power the unit using PoE. Power the unit using PSU ...

  • Page 30: Figure 7: Powering The Gds3710

    Note: If the user doesn’t have PoE switch, there is no need to connect the Blue and Brown wires to the GDS3710 since these wires are used to power the unit via Ethernet. Figure 7: Powering the GDS3710 P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 31: Getting To Know Gds3710

     Please trust and install the file downloaded if prompted by the Antivirus or Security software. Connecting GDS3710 to Network with DHCP Server The GDS3710 by default has a DHCP client enabled, it will automatically get IP address from DHCP server. Windows Platform...

  • Page 32: Gs Search

    Click on the displayed icon of related GDS3710, the default browser (e.g.: Internet Explorer, Firefox or Chrome) will open and connect directly to the login webpage. Figure 9: GDS3710 Login Page Once logged in, the prompt message will display asking for plug-in installation.

  • Page 33: Gds Manager Utility Tool

    Double click on a device to access its webGUI. GDS Manager Utility Tool User can know the IP address assigned to the GDS3710 from DHCP server log or using the Grandstream GDS Manager after installing this free utility tool provided by Grandstream. User can find instructions below, for using “GDS Manager”...

  • Page 34: Apple Platform

    Figure 11: GDS3710 Detection 5. Double click the column of the detected GDS3710, the browser will automatically open and show the device’s web configuration page. 6. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in.

  • Page 35: Figure 12: Apple Safari Settings Page

    GDS3710 will be there. Figure 13: Bonjour Setting Page 4. Click on the displayed GDS3710 to access to the configuration page of the GDS3710. 5. To see the MJPEG video stream, users should type in the browser the following URL while specifying...

  • Page 36: Connect To The Gds3710 Using Static Ip

    Connect to the GDS3710 using Static IP If there is no DHCP server in the network, or the GDS3710 does not get IP from DHCP server, user can connect the GDS3710 to a computer directly, using static IP to configure the GDS3710.

  • Page 37: Figure 14: Static Ip On Windows

    Figure 14: Static IP on Windows Power on the GDS3710, using PoE injector or external DC power. Enter 192.168.1.168 in the address bar of the browser, log in to the device with admin credentials. the default admin username is “admin” and the default random password can be found at the sticker on the GDS3710.

  • Page 38: Gds3710 Application Scenarios

    GXV3240 or GXV3275 Video Phones  PoE Switch with related Cat5e/Cat6 wiring  Electronic Lock If remote access to the GDS3710 is required for viewing live video stream, Internet access is required and more equipment such as:  Router. ...

  • Page 39: Using A Network Video Recorder (Gvr355X)

    Figure 15: Peering GDS3710 with UCM6XXX Using a Network Video Recorder (GVR355X) For implementation with more than two GDS3710s, if local video recording is required to store the record, then an NVR like GXV355X will be added to save all the video stream when people enter the door.

  • Page 40: Figure 16: Peering Gds3710 With Gvr3550

    Figure 16: Peering GDS3710 with GVR3550 P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 41: Gds3710 Peripheral Connections

    GDS3710 PERIPHERAL CONNECTIONS Below is the illustration of GDS3710 peripheral connections for related applications. Figure 17: Peripheral Connections for GDS3710 P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 42: Alarm In/Out

    Higher voltage and wrong polarity connection are prohibited because this will damage the devices. Protection Diode When connecting the GDS3710 to a door strike it is recommended to set an EMF protection diode in reverse polarity for a secure use, below examples of deployment for the protection diode.

  • Page 43: Connection Examples

    Figure 20: Protection Diode - Example 2 Connection Examples Below examples, show how to use wiring on the back cover of the GDS3710 to connect with external devices. The “NO” (Normal Open) model strike is used as example, “NC” (Normal Closed) should be similar and users need to decide which model (NO or NC) to be used on the door.

  • Page 44: Wiring Sample Using 3 Rd Party Power Supply

    Party Power Supply Figure 21: 3 party Power Supply Wiring Sample Wiring Sample using Power Supply for both GDS3710 and Electric Strike Figure 22: Power Supply used for both GDS3710 and Electric Strike P a g e GDS3710 User Manual...

  • Page 45: Wiring Sample Using Poe To Power Gds3710 And 3 Rd Party Power Supply For Electric Strike

    Wiring Sample using PoE to power GDS3710 and 3 Party Power Supply for Electric Strike Figure 23: Wiring Sample using PoE to power GDS3710 and 3 party Power Supply for Electric Strike Warning: The following example should be avoided when powering the electric strike.

  • Page 46: Good Wiring Sample For Electric Strike And High-Power Device

    Figure 25: Electric Strike and High-Power Device Example Wiegand Module Wiring Examples GDS3710 package is shipped with one Wiegand cable for Input/Output Wiegand connections. The following examples shows how to connect the Wiegand Input/Output devices to the GDS3710. Input example with 3...

  • Page 47: Input Example With Power Supply For Both Gds3710 And Wiegand Device

    If power source is 12VDC, Wiegand device can share same power source of GDS3710. However, users need to check the max power consumption and the max capability of the power source. If Wiegand device is using 5VDC, GDS3710 Wiegand port can provide 5VDC with max 500mA to power up Wiegand device.

  • Page 48: Wiegand Rfid Card Reader Example

    When the Wiegand output of the GDS3710 is connected, it acts as the signal receiver of the 3 party Wiegand device, connecting to door controller. The major wiring is GND, D0, and D1. Because usually the door controller will consume big current and power, the power supply should be separated.

  • Page 49: Gds3710 Home Web Page

    GDS3710 HOME WEB PAGE Once logged in successfully to the GDS3710, user will see the following page. 13 14 17 18 Figure 30: Home Page Table 5: Home Page Description Number Fields Description LiveView Access to live view stream page.

  • Page 50: Gds3710 Configuration & Language Page

    Select the webpage language. GDS3710 Configuration & Language Page  Once the IP address of the GDS3710 is entered on the user browser, the login web page will pop up allowing user to configure the GDS3710 parameters.  When clicking on the “Language” drop down, supported languages will be displayed as shown in Figure below.

  • Page 51: Figure 31: Switch Language Page

    Figure 31: Switch Language Page Note: Current firmware supports only English (default) and simplified Chinese. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 52: Gds3710 Settings

    GDS3710 SETTINGS Live View Page This page allows users to view the live video of the GDS3710 using popular browsers like Chrome or Firefox immediately without downloading and installing any plugins. Figure 32: Live View Page Three streams are available: ...

  • Page 53: Figure 33: Mjpeg Authentication Mode

    Please follow below steps in order to take a snapshot via HTTP commands on this mode: 1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/view.html 2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. Figure 34 : Snapshot admin credential P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 54: Figure 35 : Snapshot View Using Secured Mjpeg Authentication Mode

    Please follow below steps in order to take a snapshot via HTTP commands: 1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/view.html 2. The browser will show one frame of the video (720p) as a snapshot. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 55: Mjpeg Stream

    Figure 36: Snapshot view using Basic Authentication Mode MJPEG Stream The GDS3710 supports MJPEG Stream live viewing via HTTP API commands, this can be used without installing the Live view browser plugin. Starting from firmware 1.0.3.34, users can deploy two methods to retrieve MJPEG stream depending on MJPEG Authentication Mode, which can be set under following path: Web UI ...

  • Page 56: Figure 38 : Mjpeg View Admin Credential

    1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/mjpeg.html 2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. Figure 38 : MJPEG view admin credential P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 57: Figure 39 : Mjpeg Live View Using Secured Mjpeg Authentication Mode

    2) Basic MJPEG Authentication Mode: Please follow below steps in order to take a snapshot via HTTP commands: 1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/mjpeg.html 2. The browser will show MJPEG stream (720p). P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 58: Door System Settings

    Where X=0,4,8 corresponded to 1 and 3 video stream (2 recommended). Door System Settings Users can configure system operations parameters, like input PIN for the door and manage users’ settings. Basic Settings P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 59: Figure 41: Door System Settings Page

    Figure 41: Door System Settings Page P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 60: Table 6: Door System Settings

    ALMOUT1 Feature (the two functions are mutual exclusive). When option “Open Door” is selected, will enable GDS3710 to control the operation of two doors via RFID, local and remote PINs. Device will open door after specified delay (in seconds) when user issuing Delay before Unlock (s) the authorization.
  • Page 61 - The field can be configured to store multiple one or multiple SIP extensions, if configured with multiple extensions (ex: 1001, 1002, 1003), separated with “,” the GDS3710 will ring one extension after the other in a Serial Hunting Mode (GDS will ring each extension by default 15 seconds, this can be changed on the Ring Timeout) or ring them simultaneously in Parallel Hunting Mode.
  • Page 62 ON/OFF based on configured schedule. Default setting is (All Day). Configures PIN code stored in the GDS3710, remote SIP phone needs to Remote PIN to Open the input and match this PIN (the PIN is sent via DTMF while in call) so that Door the GDS3710 can open the door.
  • Page 63 Configures PIN stored in GDS3710, input locally this PIN on the GDS3710 keypad will unlock the door. This feature needs Private PIN, means every member has a private PIN, the GDS will record who unlocked the door every time. Local PIN to Open the...
  • Page 64 GDS3710 support RFID for multiple users to open door, therefore every user has its own PIN. For environment with 100 users and more, it’s difficult for the GDS3710 to manage all these users and a separate PC or Server should be involved for such kind of management and monitoring.

  • Page 65: Using Alarm Out (Com 1) To Control A Second Door

    Wiegand Input device or GDS3710 can be installed at Door2 with related cable wired into the control GDS3710 installed at Door1. The Door1 and Door2 can be configured to be open by programmed RFID cards, PINs either separately or both.

  • Page 66: Figure 43: Universal Local Pin

    “One Key Open Door”. If BOTH doors need to be opened at the same time, then both Door1 and Doo2 has to be configured with exactly SAME password or PIN as DTMF open door. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 67: Figure 44: Remote Pin To Open Door

    Figure 44: Remote PIN to Open Door P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 68: Figure 45: Right Of Card And Private Pin

    For all the settings, the final result of which door can be opened is the LOGIC INTERSECT OPERATON of ALL the sets of condition qualified. Please refer to our Open Door Flow chart for better understanding on how to configure and control 2 Doors operation: http://firmware.grandstream.com/GDS3710_opendoors_logic.pdf P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 69: Keep Door Open

    Select the Keep Door Open mode. Set the amount of time in minutes where the door will keep opened. Click Interval of Keep Door Open (min) to open door immediately. 2- Schedule Open Door (Repeated Action) P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 70: Table 8: Schedule Keep Door Open

    Selects the end time when the door will be locked. Time Click on Edit schedule to select which periods for each day the door will remain open, as shown on below screenshot. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 71: Emergency Pin

    GUI, the Keep Door Open section is switched automatically to "Disabled" Option. Card Management This page allows users to add information about RFID cards, two options are possible either add RFID P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 72: Add Users Manually

    Figure 50: Card Management Notes: The GDS3710 can add up to 2000 user cards. Press to import / export users’ configuration file, information and data stored on the GDS3710. Add Users Manually To add users, click on , the following page will pop up.

  • Page 73: Add Users Automatically

    If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID card is swiped, data stored on the card will be added into the GDS3710 card management page, user can still edit the entry added automatically by modifying some fields.

  • Page 74: Group

    Select the entries and click on to delete the selected users. Click to refresh the data entered to the GDS3710. Users can use to navigate through User Management pages. Group The Group page permits to manage the groups which will contains multiple users, click on...

  • Page 75: Schedule

    Schedule The Schedule page allows to manage schedule time frames which will be assigned to the users for door system usage. Out of the configured time intervals, GDS3710 will not allow users to access. Click on to edit a schedule or for schedule details.

  • Page 76: System Settings

    This page allows users to configure date and time, network settings as well as access method to the GDS3710 and password for accessing the Web GUI. Date & Time Settings This page allows users to adjust system date and time of the GDS3710. Figure 56: Date & Time Page P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 77: Network Settings

    Configures the Interval (in minutes) to retrieve updates from the NTP server. Network Settings This page allows users to set either a static or DHCP IP address to access the GDS3710. Figure 57: Basic Settings Page P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 78: Access Settings

    For example, of the HTTP port is changed to 8088, the RTSP port should be 10088, both TCP ports 8088 and 10088 should be configured for port forwarding to have remote GDS3710 access: 8088 for web portal, and 10088 for video streaming.

  • Page 79: Table 13: Access Settings

    By default, this feature is disabled and use more secured “Challenge+Response” mode. If enabled, user can send HTTP API with correct credentials to retrieve MJPEG video stream or JPEG snapshot from GDS3710. Notes: MJPEG Authentication 1- The MJPEG stream can be retrieved via the following URL Mode HTML based ...

  • Page 80: User Management

    If no action is made within this time the GDS3710 will logout from the Web User Login Timeout(min) GUI, range is between 3 and 60. Specifies the allowed login times error limit, if the unsuccessful login Maximum Number of attempts exceed this value, the GDS3710 webGUI will be locked for the Login Attempts time specified in Login Error Lock Time.

  • Page 81: Sip Settings

    Figure 60: Password Recovery Email SIP Settings SIP Basic Settings Basic Settings allow users to configure their SIP account. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 82: Table 15: Sip Basic Settings

     DNS Mode A Record.  SRV.  NAPTR/SRV. Configures the SIP username or telephone number from ITSP. SIP User ID Note: Letters, digits and special characters including @ are supported. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 83: Sip Advanced Settings

    E.164 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in the SIP request. The default setting is "Disable". SIP Advanced Settings This page allows Advanced SIP parameters to be configured. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 84: Table 16: Sip Advanced Settings

    SIP call. Default setting is 300. Specifies the Ring timeout, when no reply is returned from the called party after exceeding this filed, the GDS3710 will hang up the call. The value is Ringing Timeout(s) in the range of 0s – 60s. By default; it is “15” seconds.

  • Page 85: Click-To-Dial

    Click-To-Dial The GDS3710 allows users to manage their calls using the Click to Dial feature which permits to initiate calls using the Web GUI by pressing the Click to dial button to access the call menu as displayed on the following screenshot.

  • Page 86: White List

    This page allows users to configure the white list, which is a phone number or extension list that can call the GDS3710. (the call will be automatically answered when calling from a phone set on the white list). The white list can contain up to 30 numbers, and each number can contain up to 20 digits.

  • Page 87: Video & Audio Settings

    Video & Audio Settings The audio and videos settings allow users to configure the video / audio codecs, videos resolution, CMOS settings and audio related settings. Video Settings Figure 65: Video Settings Page P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 88: Table 18: Video Settings

    Selects the constantly bit rate, or variable bit rate. Image Quality Selects the image quality used when Variable Bit Rate used. I-frame Interval Configures the I-frame interval (suggested 2~3 times of frame rate). P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 89: Osd Settings

     Grandstream GDS3710 provides three video streams, users can use them with flexibility. For example, the high-resolution stream for local recording, another low or high resolution for SIP video phone call or remote smartphone monitoring application, or vice versa depending application scenarios.

  • Page 90: Cmos Settings

    OSD Time Format OSD Time format, choose based on user preference. OSD Text Input a text (to identify the GDS3710) it will be shown on the screen. OSD Date/Time Position Show the Date/Time position on the screen. OSD Text Position Show the text position on the screen.

  • Page 91: Audio Settings

    When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 92: Alarm Config

    Figure 69: Privacy Masks Configuration Page Alarm Config This page allows users to configure alarm schedule and alarm actions. Alarm Events Config This page allows users to configure GDS3710 events to trigger programmed actions within predefined schedule. P a g e GDS3710 User Manual...

  • Page 93: Motion Detection

    Figure 70: Events Page Alarm can be triggered either by motion detection or by GDS3710 input. Motion Detection Users can select a specific region to trigger the alarm using motion detection. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 94: Table 22: Motion Detection

    Selects a zone on the screen then click on “Clear” to delete the region. Sensitivity Specifies the region sensitivity (value between 0-100%). Select Alarm Schedule Selects the alarm schedule. Select Alarm Action Profile Selects the programmed Alarm Action profile. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 95: Digital Input 1

    2. Open door: Connect a switch to open door from inside. If Digital Input port is connected to a switch, it will not work during the time of power outage, device booting or firmware upgrading. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 96: Alarm Output

    5,10,15,20,25 and 30 seconds. Silently Alarm Mode If Silently Alarm Mode is enabled, GDS3710 will disable alarm sound and background light for specified alarms types (Digital Input, Motion Detection…) when they are triggered. Note: This option affects only alarm sound/light, other actions will still be applied.

  • Page 97: Tamper Alarm

    Tamper Alarm Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS3710 is removed from the installation board, it will trigger configured alarm actions. There is an embedded mechanism on the GDS3710 that allows it to detect when the it is removed.

  • Page 98: Figure 73: Alarm Schedule

    Figure 73: Alarm Schedule GDS3710 supports up to 10 alarm schedules to be configured, with time span specified by users. User can edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’...

  • Page 99: Alarm Action

    Figure 76: Edit Alarm Action To test an alarm action profile, users can click on button and the GDS will initiate all actions specified on the select alarm profile. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 100: Alarm Phone List

    Once the event is triggered (Motion Detection, Door Bell Pressed…), the GDS3710 will call the first number, once time out is reached and no answer is returned from the first number, the GDS3710 will try the next number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify users that an event is triggered.

  • Page 101: Email & Ftp Settings

    Address 1 Alarm-To Email Specifies the 2 email address to receive the alarm email. Address 2 Check if the SMTP email server requires SSL. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 102: Ftp & Center Storage

    Specifies the FTP server account name. FTP Password Specifies the FTP server password. FTP Path Specifies the storage path. FTP Test Click to test the connection with FTP server. Figure 79: Picture Storage Settings P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 103: Table 33: Ftp Filenames

    RING Meaning the snapshot taken when somebody pressed the Door Bell button. The following figure illustrates the FTP filenames sent to the FTP server when the above operations have been taken: P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 104: Maintenance Settings

    Figure 80 : FTP filenames Maintenance Settings This page shows the GDS3710 Maintenance parameters. Upgrade This page contains the upgrade and provisioning parameters of the GDS3710. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 105: Table 34: Upgrade

    Specifies the password for the configuration file. Validate Server Certificate Enable this option in order to validate certificate with trusted ones during TLS connection. Automatic Upgrade Interval Specifies the upgrade interval in minutes. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 106: Reboot & Reset

    6) After all key’s blue LEDs light on then flash twice then reboot itself to finish the upgrade process. Reboot & Reset This page allows user to reboot and reset the GDS3710. Figure 82: Reset & Reboot Page P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 107: Debug Log

    Figure 83: Debug Log Page  Five levels of Debugging are available, None, Debug, Info, Warning, Error.  Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to apply the settings. P a g e GDS3710 User Manual...

  • Page 108: Data Maintenance

    Event Notification This page allows users to configure the event notification details that will be used by GDS3710 to communicate to an HTTP server to log the events. When the feature is enabled and configured, all the event logs will be uploaded to server: RFID open door, PIN open door, SIP Call, Alarm, etc.

  • Page 109: Table 36 : Log Manager Settings

    Date: 2017-11-09; Time: 14:07:27; Event describe: Use card open door. Card ID: 378690700.  After making a Call, when doorbell pressed, GDS3710 will send to the configured HTTP server the following HTTP POST containing “Phone call” event: POST/HTTP/1.1 Host:192.168.6.107 Authorization:BasicOg==...

  • Page 110: Event Log

    DI Alarm  Door & Lock Abnormal Alarm  Dismantle by Force  System Up  Reboot  Reset  Config Update  Firmware Update  Non-scheduled Access  Hostage Alarm P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 111: Certificates

    “Issued by” and “Expiration date”. User could press to delete one of the files. P a g e GDS3710 User Manual Version 1.0.5.2...

  • Page 112: Status

    “Issued by” and “Expiration date”. User could press to delete one of the files. Status This page displays GDS3710 system and network information. System Info This page displays information such as the product model, the hardware version, firmware… Figure 88: System Info Page...

  • Page 113: Network Info

    Displays the RootFS Version. Prog Version Displays the Prog Version. System Up Time Displays the time since the first boot of the GDS3710. SIP Registration Status Sows whether the SIP account is registered or not. Click the button to check whether the firmware in the Firmware Status firmware server has an updated version, if so, update immediately.

  • Page 114: Table 38: Network Info

    MAC Address Displays the GDS3710 MAC Address. IP Address Mode Displays the IP address mode used. IP Address Displays the IP address of the GDS3710. Subnet Mask Displays the Subnet Mask used. Gateway Displays the GDS3710 Gateway. DNS Server 1 Displays the Preferred DNS Server.

  • Page 115: Connecting Gds3710 With Gxv32Xx

    CONNECTING GDS3710 WITH GXV32XX The GDS3710 Door System offers a powerful integration with GXV32xx and allows users to open the door, initiates call to the GDS3710 and gets real time audio/video stream. The GXV3275 can be connected with the GDS3710 in two different ways, either using peering mode (without a SIP server) or through a SIP server.

  • Page 116: Connecting Gs Wave With Gds3710 Door System

    CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM The GDS3710 Door System can interact with the GS Wave softphone application to allow users to open door, initiate call to the GDS3710, offering more mobility during security monitoring and increasing connectivity to essential communications and real-time audio/video stream.

  • Page 117: Gds3710 Http Api

    GDS3710 HTTP API Grandstream Door System supports HTTP API (Application Programming Interface). For more details, please refer to following guide: http://www.grandstream.com/sites/default/files/Resources/gds37xx_http_api.pdf The document explains in detail the external HTTP-based application programming interface and parameters of functions via the supported method. The HTTP API is firmware dependent. Please refer to the related firmware Release Note for the supported functions.

  • Page 118: Factory Reset

    Figure 90: Reset via Web GUI Hard Factory Reset Some users did not keep the revised password safely and forgot the changed password. Due to GDS3710 did NOT have built-in reset button (Grandstream purposely designed this way to enhance security), this will make the GDS3710 inaccessible even for the true owner who lost the changed password.

  • Page 119: Figure 91: Wiegand Interface Cable

    Figure 91: Wiegand Interface Cable To perform hard factory reset to the GDS3710, please refer to following steps 1. Power OFF the GDS3710. 2. Take the provided Wiegand cable, connect (or shorting) the related color wires as illustrated on the following picture.

  • Page 120: Restore To Factory Default Via Sip Notify

    User who wants to do hard factory reset has to perform the operation from the beginning again. After 3 ~ 5 minutes the GDS3710 will finish performing the reset process, then the user can log into the GDS3710 web GUI using the shipped default password.

  • Page 121: Experiencing The Gds3710

    EXPERIENCING THE GDS3710 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum answers to your general questions.

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