Racelogic VBOX Touch Quick Start Manual

VBOX Touch Having Trouble Locking onto Satellites

If VBOX Touch is displaying a flashing red satellite icon

at the top of the screen, this indicates that the unit is struggling to acquire satellite lock. A minimum of 4 satellites are

required to calculate position, the current number detected can be seen within the

Diagnostic Settings

screen. If after

looking at the guidance below, VBOX Touch is still having trouble locking onto satellites, please contact

Racelogic

Support.

IMPORTANT

- The first time that the unit is used, it may take up to 10–15 minutes to fully acquire satellites.

After this, it will usually take 1–2 minutes to acquire satellites.

VBOX Touch has an internal patch antenna, meaning that in many circumstances where the unit has a clear view of the

sky, an additional antenna is not required. However, the satellite signals can be influenced from various factors.

https://en.racelogic.support//Product_Info/VBOX_Data_Loggers/VBOX_Touch/Troubleshooting/

VBOX_Touch_Having_Trouble_Locking_onto_Satellites

Table of Contents

Do you have a question about the VBOX Touch and is the answer not in the manual?

Page 1 Using Internal Antenna VBOX Touch has an internal patch antenna, meaning that in many circumstances where the unit has a clear view of the sky, an additional antenna is not required. However, the satellite signals can be influenced from various factors.
Page 2 GPS signals coming through the windscreen, so if you have an athermic windscreen, it means you will not receive the same quality of signal as you would do by taking the VBOX Touch outside of the car.
Page 3 GNSS Antenna Placement below). • Check the antenna connection with VBOX Touch; only small amounts of dirt in the socket can cause a significant reduction in signal strength. Also check the cable at the plug and along its length for any damage.
Page 4 GPS Coldstart If VBOX Touch is struggling to acquire satellite lock, a GPS coldstart may be required. This may be necessary when the unit hasn’t been used for a number of days or has dramatically moved location since its last use.
Page 5 3. The number of satellites will then be displayed as '00' and GPS status will show ‘SEARCHING FOR SATELLITES’ until satellite lock has been acquired. It will take approximately 25 – 30 seconds for the unit to reacquire satellite lock. https://en.racelogic.support//Product_Info/VBOX_Data_Loggers/VBOX_Touch/Troubleshooting/ VBOX_Touch_Having_Trouble_Locking_onto_Satellites...