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Q:
My user is traveling for a few days, how do I get medications out of the MD.2? Should
I turn the MD.2 off while they are away?
A:
The MD.2 has an Early Dose feature which is specifically intended for this situation.
You can use this feature to remove 1 dose to several days' worth of medications. See
Section 9 for instructions on how to use this feature. The caregiver traveling with the
user will need to assume responsibility for delivering medications on time to the user.
Do not power off your MD.2, the MD.2 knows you have taken medication cups out early
and knows when it should deliver the next dose. It will be ready and waiting when your
user returns home.
Q:
The screen on my MD.2 reads
Machine Error
!Service!
What do I do?
A:
Your MD.2 has experienced a situation that can only be resolved with human
intervention. When the MD.2 is in this state, it flashes the red lights in a distinct pattern.
This pattern indicates what is wrong. Refer to Section 12, Table 13.1 for specific details
on how to interpret and correct the situation.
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MD.2 Users Manual
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