Machine Stopped Message - IMD MD.2 User Manual

Step 3. Examine the cups that are visible in the medication cup cylinders. If any cups are facing
up (i.e. lids facing upward) then cups are loaded incorrectly. See the Manual Unloading
Procedure.
Step 4. With a light touch, GENTLY try to rotate the medication cup cylinder mechanism
(accessible through the medication cup load position).
mechanism. It normally turns with only a modest amount of effort. Try rotating the
mechanism in both directions. If the medication cup cylinder mechanism doesn't turn
properly, go to Step 5.
Step 5. Reach up into the cup delivery ramp (located to the left of the dispense button), and
GENTLY try to rotate the medication cup transport. DO NOT FORCE the mechanism.
It normally turns with only a modest amount of effort. If the medication cup transport
mechanism turns properly, rotate it until it is centered over the ramp delivery. A cup may
come out as you do this. If a cup does come out, be sure to remove the medication and
then discard the cup. DO NOT REUSE A CUP THAT HAS JAMMED. If the
medication cup transport does not turn properly, see the Manual Unloading procedure.
Step 6. Once you have successfully moved both the medication cup cylinder mechanism and the
medication cup transport, turn the power on the MD.2 using the switch in back of the
machine. You should see the mechanisms moving again. You must now reset the dosage
schedule by calling the Support Center. After your medication schedule has been
reprogrammed, you will need to reload the medication into the machine. Examine each
cup carefully and throw away any damaged or bent cups or lids.
If your machine still has a "Machine Error" message, call the Support Center for further
assistance.

Machine Stopped Message

M a c h i n e
0 9 / 2 7 S y s t e m
The machine stopped message appears when the MD.2 missed dose storage bin is full (user has
missed 4 doses). All MD.2 normal operations stop until the storage bin is emptied. To empty the
storage bin, perform the following:
Step 1. Open the door.
Step 2. Press the Status key on the keypad. The display will read:
R e m o v e
P r e s s
MD.2 Users Manual
S t o p p e d
O K
M i s s e d D o s e
O K K e y W h e n
1 2 : 1 5 p
C u p s
D o n e
DO NOT FORCE the
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