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MD.2 Users Manual
Interactive Medical Developments, L.C.
www.imd2.com
MD.2 Users Manual
12/01/05
Disclaimer
The information in this document is subject to change without notice. While the information contained is accurate
to the best of our ability, Interactive Medical Developments assumes no liability or responsibility for omissions or
errors.

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Summary of Contents for IMD MD.2

  • Page 1 MD.2 Users Manual Interactive Medical Developments, L.C. www.imd2.com MD.2 Users Manual 12/01/05 Disclaimer The information in this document is subject to change without notice. While the information contained is accurate to the best of our ability, Interactive Medical Developments assumes no liability or responsibility for omissions or...
  • Page 2 A personal note to the CAREGIVER from Interactive Medical Developments, L.C.: Dear CAREGIVER: If you are uncertain as to whether the MD.2 Unit is appropriate or suitable for use by a person for whom you have accepted “Caregiver” healthcare responsibilities, check with a physician or other healthcare specialist familiar with the person’s current physical and...
  • Page 3 PLEASE SAVE THESE INSTRUCTIONS. You may want to make reference to it in the future as it contains important information about the operation, safe use and maintenance of this MD.2 Medication Dispensing System. The unit serial number for your MD.2 Medication Dispensing unit is located on the right panel inside the locked door.
  • Page 4 DO NOT attempt to take apart, modify or in any other way tamper or attempt repair of the MD.2 other than what is outlined in the User’s Manual. Any tampering or attempt to modify or repair this unit will immediately void all warranty claims.
  • Page 5: Table Of Contents

    Early Dose ............................11 Schedule ..............................11 OK.................................11 Left & Right Arrows ..........................12 Up & Down Arrows ..........................12 UNPACKING AND PREPARING YOUR MD.2 FOR USE ..............12 POWERING UP THE UNIT ........................13 5. SETTING UP THE MD.2 ........................14 INFORMATION SHEETS..........................14 SETTING UP THE MD.2..........................16 DOWNLOADING THE SCHEDULE......................17...
  • Page 6 MD.2 Users Manual 10. UNLOADING MEDICATION FROM THE MD.2 ................30 UNLOADING MEDICATION CUPS ......................30 PURGE................................31 11. TELEPHONE FUNCTIONS AND FEATURES................32 CAREGIVER TELEPHONE MESSAGES ....................32 12. TROUBLE-SHOOTING ........................34 MACHINE ERROR MESSAGE ........................34 Removing Jammed Cups........................34 MACHINE STOPPED MESSAGE ......................35 Manual Unloading When Medication Cup Cylinder Turns Freely ............36 Manual Unloading When Medication Cup Cylinder Is Stuck..............36...
  • Page 7: Introduction

    Introduction Congratulations and thank you for choosing Interactive Medical Developments, L.C. (IMD) MD.2. The MD.2 has been designed for anyone looking for help in taking their medication. Your new MD.2 system addresses medication-scheduling problems by providing a simple to use, reliable medication delivery system.
  • Page 8: Description Of The System

    The MD.2 can deliver up to 6 medication cups per day. Each medication cup is delivered to the user at a scheduled time of the day. The schedule is loaded into the MD.2 by the IMD Support Center, via telephone connection. Schedule information needs to be entered once, and can be easily adjusted as medication needs change.
  • Page 9: The Support Center

    “1” key on the telephone. If the caregiver does not respond by pressing the “1” key on the telephone, the MD.2 will continue to call up to four caregivers, (4 tries per caregiver). If it fails to contact any caregivers, the MD.2 then calls the Support Center.
  • Page 10: List Of Equipment

    Keys for Door Lock (two plastic) User’s Manual Telephone splitter Supply of dispense cups with lids, quantity 100 Medication cup loading tray Instruction Video Replacement components are available for the MD.2. Please refer to the list on page 61 at the back of this manual.
  • Page 11: Your New Md.2

    Physical Description of Dispensing System The MD.2 is 13" x 12" x 14" tall. It has an audio speaker, an LCD message screen, a high intensity red alert light, and a dispense button (all located on the front of the unit). A power cord connector, telephone line connections and On/Off slide switch are located in the rear of the unit.
  • Page 12: Keypad Overview

    "Cups must be loaded upside down". This allows the caregiver to begin loading the machine with cups. The display on the front of the machine and the MD.2 voice instructs the caregiver as to how many cups to load into the unit for each day, after the...
  • Page 13: Setup

    This key allows the caregiver to take medication cups out of the MD.2 ahead of schedule. This function is used when the user is planning to be away from the MD.2 for any dosing period. Multiple medication cups can be taken out sequentially when the user is away from the MD.2 from hours to days.
  • Page 14: Left & Right Arrows

    If your MD.2 has been stored or kept in a place that is cold (below 32°F/0°C) for longer than two or three hours please unpack your MD.2 and let it sit in a warm room for three to five hours before setting it up.
  • Page 15: Powering Up The Unit

    MD.2. e. Make sure the MD.2 power switch is in the off position (refer to Figure 3). Plug the small end of the AC power adapter into the back of the MD.2. Plug the large end of the AC adapter into a wall outlet.
  • Page 16: Setting Up The Md.2

    16 Celina Ave. Unit 1 Nashua, NH 03063 Once the forms are received (minutes with a fax, 5-7 days via mail) or called in, the MD.2 can be set up. User and Caregiver Information Form These forms are located in the back of this manual. For your convenience, sample forms with user information examples, have also been provided.
  • Page 17 MD.2 and responding to any calls made by the MD.2 to the caregivers. The order in which caregivers (1, 2, 3, or 4) are listed is the same order the MD.2 will use to notify caregivers when a response is needed. Please enter the exact caregiver phone number as dialed from the user’s home.
  • Page 18: Setting Up The Md.2

    MD.2 Users Manual 1. Complete the User Name and Serial Number for your MD.2. The serial number is located on the label inside the locked door of the unit. 2. The MD.2 is programmed according to the information that you provide. If the information is the same for every day of the week, you need only to fill in Sunday information and write "same"...
  • Page 19 1 1 : 2 6 A (Note: The above is an example, you will see the correct time and date on your screen) If your MD.2 does not display the correct time, date or message, please call the Support Center immediately for assistance.
  • Page 20: Loading The Md.2

    This will also save trips to the pharmacy! When you load the MD.2 for the first time only load it for a week. This will allow you to be sure that the times and messages that you have chosen work for you. If everything is great after a week then reload the MD.2 for the maximum number of days possible.
  • Page 21: Procedure For Filling Medication Cups

    Once the cups have been filled with medication, the caregiver is responsible for loading them into the MD.2. The loading port is located to the right and above the keypad (refer to Figure 4.1). Accuracy in loading the unit is critical. Double-check each cup before inserting it into the machine.
  • Page 22: Loading An Empty Md.2

    That way, if your doctor changes your medication, there will be fewer cups to change. If the MD.2 is empty or if this is the initial load, loading the unit will start from the current day’s schedule. The MD.2 will keep track of, and skip medication delivery periods that have already passed.
  • Page 23: Re-Loading Of Daily Medications

    When all cups requested on the screen have been inserted into the unit, press the OK key. This informs the MD.2 that you have loaded one day of medication. The display will now read:...
  • Page 24 MD.2 Users Manual The MD.2 informs you exactly how many cups to load into the machine, as well as the day of the week and the calendar date that the medications will be delivered. To load properly, cups must go into the unit with the removable lid down (i.e. cup upside down). The first delivery of the day goes in first, last delivery of the day in last.
  • Page 25: Adjusting Your Md.2

    Q u i t Time The IMD Support Center will set the time, time zone and Daylight Savings Time according to your region. If, after setup, the time is incorrect call the Support Center for assistance. S e t u p O p t i o n s <...
  • Page 26: Operating The Md.2

    Press the large delivery button on the front of the unit. The display message will also be voiced by the MD.2 once per minute. A bright red light will flash. It is time for the user to take their medication. The MD.2 will continue in this mode for up to 45 minutes. If the user has not pressed the delivery button during this time, the MD.2 will add loud beeps to the voiced...
  • Page 27 MD.2 Users Manual 4. End of Day Message: M o r e M e d i c i n e T o d a y 1 0 / 1 4 G o o d D a y 1 0 : 5 9 P No more medication is scheduled for delivery today.
  • Page 28: Additional Features

    Early Dose Feature The MD.2 is equipped with an early dose feature that allows you to take medication cups out of the unit ahead of schedule. This allows the user to be away for a few hours / days / etc. You may remove as many “early doses”...
  • Page 29: Reviewing Medication

    5 seconds. Reviewing Medication The number of medication cups in the MD.2 can be checked at any time by using the Review function. To use the Review function, press the Load key. The display will read:...
  • Page 30 3 cups in the stack. If the Review function is used to check all of the medication cups the MD.2 may cycle back to this cylinder for another day’s medication and the screen will say “Check Cup 4-6”.
  • Page 31 D o s e : M i n 1 0 / 0 6 S y s t e m 1 2 : 5 9 A The MD.2 stops the Review function automatically when it reaches the end of the medications loaded.
  • Page 32: Unloading Medication From The Md.2

    MD.2 Users Manual 10. Unloading Medication from the MD.2 You may need to remove medication cups from the MD.2 due to a medication change, a loading mistake, a jammed cup, or a power outage. The following functions allow you to remove medication cups: 1.
  • Page 33: Purge

    When power is restored, the MD.2 will power up but will have lost all knowledge of the dosage schedule and what medications were loaded. In this instance, all medication cups must be removed and the MD.2 must be reprogrammed and reloaded.
  • Page 34: Telephone Functions And Features

    Table 12.1 summarizes the calls that can be made to a caregiver. When the MD.2 unit connects to a caregiver there will be a 6-7 second delay before the MD.2 voices the message. Do not hang up! Wait for the MD.2 to deliver the message.
  • Page 35 MD.2 Users Manual The MD.2 attempts to call up to 4 different caregiver telephone numbers. It will play back a pre- recorded message describing why it is calling. Caregivers must press the 1 key on their telephone (when asked to do so) to acknowledge receipt of message. When the MD.2 "hears" the 1 key, it will know a caregiver (as opposed to an answering machine or voice mail) has heard and understood the message.
  • Page 36: Trouble-Shooting

    Removing Jammed Cups Step 1. Turn the MD.2 off (use the power switch in back of unit, and unplug the unit from the wall outlet). Step 2. Open the door.
  • Page 37: Machine Stopped Message

    1 2 : 1 5 p The machine stopped message appears when the MD.2 missed dose storage bin is full (user has missed 4 doses). All MD.2 normal operations stop until the storage bin is emptied. To empty the storage bin, perform the following: Step 1.
  • Page 38: Manual Unloading When Medication Cup Cylinder Turns Freely

    MD.2 door. When all the missed medication cups are removed, press the OK key. The MD.2 will then display details on the medication missed by your user (see Section 9, for a description of this Status feature).
  • Page 39: Re-Assembling The Unit

    Phillips screwdriver, unscrew the screw that holds the cover down (in the recess below the plug that was just removed). When the screw is loose, lift the cover straight up, over the medication cup cylinders of the MD.2. Place the cover on a clean flat surface away from the MD.2 Step 6.
  • Page 40: Frequently Asked Questions

    If the MD.2 needs to make a call out, it first checks the telephone line to make sure it is not in use. If it is in use, it will try to call later.
  • Page 41 "1" key on the telephone) to know when a caregiver has taken responsibility for the alert (the reason the MD.2 called the caregiver). Pagers, answer machines, etc. will not be able to reply properly. The MD.2 will call the next caregiver in the list if it does not "hear" the proper response.
  • Page 42 90 Min In the example above, the closest two delivery times are 2 hours apart, so the MD.2 will assign one hour (1/2 of 2 hours) as the medication alert time between the 6 pm and 8 pm dose. For other delivery times, in the example above, that are 3 or more hours apart, the alert time is 90 minutes.
  • Page 43 (upside down) only. The unit will jam with the cups facing up. Use the Unload feature of the MD.2 to remove all cups from the MD.2. (See Section 10 for instructions.) Place cups back in the medication cup fill station so as not to get them confused when re-loading them.
  • Page 44 MD.2 Users Manual My user is traveling for a few days, how do I get medications out of the MD.2? Should I turn the MD.2 off while they are away? The MD.2 has an Early Dose feature which is specifically intended for this situation.
  • Page 45: List Of Important Phone Numbers

    6HYUSA-33790-MD-E Items B, C, D can be found on the MD.2 product label applied to the base of the unit. In most areas, the sum of the RENs of all devices on the line should not exceed five (5.0). If too many devices are attached, they may not ring properly.
  • Page 46: Canadian Emi Specification Compliance Statement

    MD.2 Users Manual NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 47: Rechargeable Battery Information

    Interactive Medical Developments, LC. recommends for optimal performance and battery life: • The MD.2 be plugged in for a minimum of 36 hours once every 6 months to replenish battery charge.
  • Page 48 MD.2 reseller can assist you if necessary. Replacement instructions: Removal of old battery - The MD.2 does not need to be turned off when changing battery. If you choose to leave it powered on, make sure the wall transformer is plugged in properly before proceeding.
  • Page 49: Medication Message List

    MD.2 Users Manual Appendix B. Medication Message List - No Message - Time for your Insulin Take meds with food May cause drowsiness No food with meds for 2 hrs Take extra fluids with meds Change Catapress Patch Change Estrogen patch...
  • Page 50: User & Caregiver Worksheets

    Appendix C. Worksheets USER & CAREGIVER WORKSHEET Interacative Medical Developments...
  • Page 51 User Time Zone: ATL EST CST MST PST AST HI FAX Number: Email: CAREGIVER INFORMATION If a dosage is missed by the user, the MD.2 will call caregivers in the following order. Caregiver # 1 Relationship to User: Address City:...
  • Page 52 MD.2 Users Manual...
  • Page 53 User Time Zone: ATL EST CST MST PST AST HI FAX Number: Email: CAREGIVER INFORMATION If a dosage is missed by the user, the MD.2 will call caregivers in the following order. Caregiver # 1 Relationship to User: Address City:...
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  • Page 61: Pharmacist Or Physician Sample Letter

    The MD.2 can also remind your client of the correct way to take medications (with extra fluid; without food etc.) as well as what non-oral medications need to be taken.
  • Page 62 MD.2 Users Manual...
  • Page 63: Replacement Parts

    AC Power Transformer/Adapter • Instruction Video • Quick Reference Guide • Document Pack (user's manual, set-up instructions, & re-load instructions) • Telephone cable For pricing or to order replacement parts please call our Billing Center at 1-877-563-2632 (ask for an IMD Representative).
  • Page 64 MD.2 Users Manual...

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