Frequently Asked Questions - IMD MD.2 User Manual

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13.

Frequently Asked Questions

For your convenience, IMD has compiled a list of answers to your most frequently asked
questions on the installation and operation of the MD.2. They have been arranged in categories,
to make it easier for you to find answers quickly.
Installation Questions
Telephone Related Questions:
Q:
Do I need a special telephone line to use the MD.2?
A:
No, the MD.2 plugs into your existing telephone line, just like an extension phone or
answering machine.
Q:
Will my MD.2 work with other special telephone equipment I have connected
(telephone amplifier, Caller ID units, etc.)?
A:
The MD.2 has been designed to be as compatible as possible with other telephone
related equipment found in the home. If the MD.2 is connected directly to your
telephone line you should experience no problems.
General Questions
Q:
Where should I put the MD.2 in the home ?
A:
The MD.2 should be located someplace where the alerts can be easily heard and seen.
It should also be placed fairly near a wall outlet and a telephone outlet.
recommends the unit not be placed near a sink or in a bathroom where excessive
moisture (baths/showers) could damage the MD.2, or the medications inside the MD.2
Operational Questions
Telephone Related Questions
Q:
Will the MD.2 cause me to miss any calls / interfere with my calls ?
A:
The MD.2 only uses the telephone line when 1.) a dose is missed, 2.) machine needs
service, 3.) it is checking in with the Support Center. None of these calls take more than
a minute so your telephone line is not tied up for any significant length of time. If the
MD.2 needs to make a call out, it first checks the telephone line to make sure it is not in
use. If it is in use, it will try to call later.
38
MD.2 Users Manual
IMD

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