Manual Unloading When Medication Cup Cylinder Turns Freely; Manual Unloading When Medication Cup Cylinder Is Stuck - IMD MD.2 User Manual

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A medication cup will eject down the normal delivery ramp. This is the fourth medication cup
missed by your user. The other three missed medication cups will slide onto the tabletop when
you open the MD.2 door. When all the missed medication cups are removed, press the OK key.
The MD.2 will then display details on the medication missed by your user (see Section 9, for a
description of this Status feature).
Step 3. Press the Run key after you have read the missed dose status information. If the MD.2
did not sit with it's missed dose bin full overnight, then it will continue as normal. There
MAY be additional missed dose(s) (depending upon delivery schedule). Messages on
the screen will inform you of this. If the MD.2 was allowed to sit with its missed dose
storage bin full overnight or longer, then you will have to check and reload medication
in the unit. WARNING, DEPENDING UPON HOW LONG THE MD.2 WAS LEFT IN
THE "MACHINE STOPPED" CONDITION, YOU MAY HAVE MEDICATION CUPS
LEFT IN THE MEDICATION TUBES. CHECK VERY CAREFULLY AS YOU
RELOAD THE UNIT!
Manual Unloading When Medication Cup Cylinder Mechanism Turns Freely
If the medication cup cylinder mechanism turns freely, turn on the unit and use the Purge feature
to remove all medication cups from the machine (see Section 10 for directions on using the Purge
feature). If you cannot access the Purge feature, open the door, then GENTLY rotate the cup
cylinder mechanism until a tube of cups is aligned with the medication cup loading port. With
your finger or a pencil, slide the cups up and out the top of the medication cup cylinders. Rotate
the medication cup cylinders to the next position and repeat the removal of cups. You will need
to check all ten cylinders and remove all cups.
Manual Unloading When Medication Cup Cylinder Mechanism Is Stuck
Before you begin with the manual unloading procedure when the medication cup cylinder is
stuck, you need to have the following hand tools available:
# 1 Philips screw driver
Small flat blade screw driver
If the MD.2 appears to have a medication cup stuck internally and you have been unable to free
it up through the Machine Error Corrective Action Procedure, OR the MD.2 has otherwise broken
or malfunctioned and you can not get the medication out of the unit in any other manner (such as
lifting cups out through the medication cup cylinders), then and only then should you perform the
following corrective action steps:
Cover Removal Procedure
Step 1. Turn the MD.2 off (use the power switch in back of unit, just unplugging the wall
transformer will not do it). Unplug the AC adapter from the wall outlet.
Step 2. Unplug the AC power cord from the back of the unit.
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MD.2 Users Manual

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