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Q:
Will I have a higher telephone bill each month because of the MD.2?
A:
All calls to the IMD Support Center are toll free. If caregivers are all local calls, then
there should be no additional telephone costs.
Q:
Will the call caregiver function work with my caregivers' pager/answering machine/etc.?
A:
No. The MD.2 needs to contact the caregiver directly and expects a response (pressing
the "1" key on the telephone) to know when a caregiver has taken responsibility for the
alert (the reason the MD.2 called the caregiver). Pagers, answer machines, etc. will not
be able to reply properly. The MD.2 will call the next caregiver in the list if it does not
"hear" the proper response.
Power Related Questions
Q:
How much power does the MD.2 consume?
A:
The MD.2 consumes less than 4 watts typically, and less than 10 watts when a
medication cup is delivered. A typical night light draws about 8 watts.
Schedule /Setup Related Questions
Q:
How do I change the medication schedule?
A:
Call the IMD Support Center and one of our trained operators will record the new
schedule information. The Support Center will then reprogram the machine. See
Section 5 for details on this operation. (You will have to have the MD.2 call the Support
Center to download the changes.)
Q:
How much time do I have to take my medications once the MD.2 starts its medication
alerts?
A:
The MD.2 sets the medication availability time based on your dosing schedule. It looks
at each scheduled delivery time for the day and takes one-half the lapsed time to the next
scheduled delivery or 90 minutes, whichever is shorter. See example on following page.
MD.2 Users Manual
39
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