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Step 1. Call the IMD Support Center operator @ 1-877-472-9037
Step 2. Tell the operator the user name and the serial number of the MD.2.
Step 3. Instruct the Support Center that you are ready to have your MD.2 programmed.
After all information has been received and reviewed with the Support Center operator, the
operator will instruct you to hang up the telephone and start the setup operation by pressing the
Schedule key. The display will read:
M e d i c a t i o n
S u p p o r t
C e n t e r
Support Center should be blinking. Press the OK key. The display will read:
O
u
t
s
i d
D i
r
e
c
t
D
Direct Dial should be flashing. Press the OK key. You will first hear the dial tone, then the
electronic dialing, followed by a modem "squeal/static" tone. At this same time, you will also see
the following message in the display:
C a l
l
i n g
S u p p o r t
P l e a s e
W a i t
If this is the first time the machine is being programmed, the following temporary message will
appear on the screen. This should last about three seconds.
Y o u
W i l
L o a d / C h e c k
When the programming is successfully completed, the unit display will read:
U n i
t
E m p t y
1 0 / 0 6
S y s
(Note: The above is an example, you will see the correct time and date on your screen)
If your MD.2 does not display the correct time, date or message, please call the Support
Center immediately for assistance.
MD.2 Users Manual
S c h e d u l i n g
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C e n t e r
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N o w
H a v e
M e d s
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R e a d y
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