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5.
Setting Up the MD.2
The process to set up your MD.2 includes:
1. Installing the machine (p. 12 & 13)
2. Completing and submitting the worksheets (p. 14 & 15)
3. Downloading the schedule (p. 17)
4. Loading the MD.2 (p. 18-20)
Information Sheets
The MD.2 is programmed through the IMD Support Center. The setup is fast and easy.
Prior to contacting the IMD Support Center, the following information sheets need to be
completed: (These blank forms are located in the back of this user manual.)
1. The User and Caregiver Information (1 page)
2. The User Medication Worksheet (1 page)
This information can be mailed, faxed or called in to the Support Center using the numbers below:
IMD Support Center, Operator Assistance Line (877) 472-9037 (toll free)
IMD Support Center Fax Line
IMD Support Center
16 Celina Ave.
Unit 1
Nashua, NH 03063
Once the forms are received (minutes with a fax, 5-7 days via mail) or called in, the MD.2 can be
set up.
User and Caregiver Information Form
These forms are located in the back of this manual. For your convenience, sample forms with
user information examples, have also been provided. Please refer to the example forms as you fill
in your worksheets.
The User and Caregiver Information form asks basic questions about who will be getting their
medication from the MD.2 (the User) and who is responsible for loading the medications and
responding to alerts (the Caregivers). Caregivers should be individuals who are familiar with the
User, the operation of the MD.2, and who are able to check on the user and the MD.2 when there
is a notification of a missed dose or other problem.
1. Serial Number: The serial number of your MD.2 is located on the label inside the locked
door.
14
MD.2 Users Manual
(603) 472-4807
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