NEC MultiSync UX552 User Manual
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NEC MultiSync UX552 User Manual

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User's Manual
Large Format Display
MultiSync UX552
MultiSync UX552S
MODEL: UX552, UX552S
The model name and serial number can be found in the rating label on the rear side of monitor.

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Summary of Contents for NEC MultiSync UX552

  • Page 1 User’s Manual Large Format Display MultiSync UX552 MultiSync UX552S MODEL: UX552, UX552S The model name and serial number can be found in the rating label on the rear side of monitor.

  • Page 2: Table Of Contents

    Table of Contents Registration Information ..........1 Safety Precautions and Maintenance ......3 Important Information ..........2 Recommended Use ............ 3 Safety Precautions, Maintenance & Cleaning the LCD Panel ..........4 Recommended Use ............ 3 Cleaning the Cabinet ..........4 Features Installation Chapter 1...
  • Page 3 Basic Operation Chapter 4 Power ON and OFF Modes ........32 OSD (On-Screen-Display) Controls ......37 Operating Range for the Optional Remote Control... 33 Using the Media Player..........39 Using Power Management ........33 File Display Screen ........... 40 Showing the Information OSD ........34 Playing Files .............
  • Page 4 OPTION ..............122 MULTI-INPUT ............108 SYSTEM ..............122 OSD ................ 111 COMPUTE MODULE ..........123 Manufacturer’s Recycling and Energy Information Appendix C Disposing of your old NEC product ......125 Energy Saving ............125 Using External Power Supply Appendix D...

  • Page 5: Registration Information

    (4) The image shown in this user’s manual is indicative only. If there is inconsistency between the image and the actual product, the actual product shall govern. (5) Notwithstanding articles (3) and (4), NEC will not be responsible for any claims on loss of profit or other matters deemed to result from using this device.

  • Page 6: Important Information

    Please use the power cord provided with this monitor in accordance with the table below. If a power cord is not supplied with this equipment, please contact NEC. For all other cases, please use the power cord with the plug style that matches the power socket where the monitor is located.

  • Page 7: Safety Precautions, Maintenance & Recommended Use

    ANSI/NFPA 70, the National • In the UK use a BS-approved power cord with a molded Electrical Code (NEC), in particular Section 820.93, plug having a black (5 A) fuse installed for use with this Grounding of Outer Conductive Shield of a Coaxial monitor.

  • Page 8: Cleaning The Lcd Panel

    • Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability. • Get regular eye checkups. • Use the preset Size and Position controls with standard input signals. • Use the preset color settings. • Use non-interlaced signals. • Do not view the primary color blue on a dark background.

  • Page 9: Features

    • – SpectraView Engine The sophisticated NEC exclusive color processing engine integrated into the display. It combines internal luminance, white point, ambient lighting, temperature and time monitoring, together with individual characterization and calibration of each display during production, to provide an unparalleled level of color control, uniformity, accuracy and stability.

  • Page 10: Installation

    This device cannot be used or installed without the Tabletop Stand or other mounting accessory for support. For proper installation it is strongly recommended to use a trained, NEC authorized service person. Failure to follow NEC standard mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.

  • Page 11: Setup Overview

    1. Press and slide to open the cover. 2. Align the batteries according to the (+) and (–) indications inside the case. 3. Replace the cover. NEC recommends the following battery use: CAUTIONE: Incorrect usage of batteries can result in leaks or bursting.
  • Page 12 4. Connect the supplied power cord • The monitor should be installed close to an easily accessible power outlet. CAUTIONE: • Fasten the power cord to the monitor by attaching the screw and clamp. (Recommended Fasten Force: 139 - 189 N•cm).  •...

  • Page 13: Mounting

    Please note the following when mounting on wall or ceiling: CAUTIONE: • When using mounting accessories other than those that are NEC approved, they must comply with the VESA-compatible (FDMlv1) mounting method. • NEC recommends mounting interfaces that comply with UL1678 standard in North America.
  • Page 14 This may cause the monitor to become distorted or damaged. • Please install the monitor in a spot on the wall or ceiling strong enough to support the monitor. • To prevent the monitor from falling off from the wall or ceiling, NEC strongly recommends using a safety wire.

  • Page 15: Mounting Location

    Handles for safety wire Safety wire for landscape position Safety wire for portrait position Mounting location CAUTIONE: • The ceiling or wall must be strong enough to support the monitor and mounting accessories. • DO NOT install in locations where a door or gate can hit the unit. •...

  • Page 16: Ventilation Requirements

    CAUTIONE: • Do not mount this monitor with any tilt. • Do not mount this product face up, face down, or upside down for an extended period of time as it may cause permanent damage to the screen. Ventilation Requirements When mounting in an enclosed space or recessed area, leave adequate room between the monitor and the enclosure to allow heat to disperse, as shown below.

  • Page 17: Attaching Mounting Accessories

    Make sure there is nothing on the table that can damage the monitor. When using mounting accessories other than NEC compliant and approved, they must comply with the VESA Flat Display Mounting Interface Standard (FDMI).

  • Page 18: Installing And Removing The Optional Table Top Stand

    Installing and Removing the Optional Table Top Stand CAUTIONE: • Installing and removing the stand must be done by two or more people. • When installing the monitor stand, handle the unit with care to avoid pinching your fingers. For installation, follow the instructions included with the stand or mounting equipment. Use only those devices recommended by the manufacturer.

  • Page 19: Installing An Option Board

    Installing an Option Board 1. Turn off the main power switch. 2. Place the monitor face down on a flat even surface that is larger than the monitor screen. Use a sturdy table that can easily support the weight of the monitor. NOTEE: To avoid scratching the LCD panel, always place a soft cloth, such as a blanket that is larger than the monitor’s screen area, on the table before laying the monitor face down.

  • Page 20: Installing An Optional Sensor Unit

    Installing an Optional Sensor Unit Fixed by screwE: Remove the seal covering screw holes on the bezel. Secure the unit with the attached screw. Set the sensor unit close to the back side. Fixed by double-sided tapeE: You can set the sensor unit on any side of the monitor. Set the sensor unit 8 mm away from the front edge.

  • Page 21: Parts Name And Functions

    Parts Name and Functions Chapter 2 This Chapter Includes: > “Control Panel” on page 18 > “Terminal Panel” on page 19 > “Wireless Remote Control (Optional)” on page 21 English−17...

  • Page 22: Control Panel

    Control Panel - Button (minus button) Decreases the audio output level when the OSD menu is turned off. Acts to move the highlighted area to the left when navigating through the OSD menu options. Acts as minus button to decrease the adjustment of an OSD menu option after it has been selected with the [INPUT/SET] button.

  • Page 23: Terminal Panel

    Terminal Panel Optional sensor unit HDMI From Optional sensor unit AC IN Connector HDMI IN (HDMI1 (DAISY CHAIN IN)/HDMI2 (CEC)) Connects with the supplied power cord. HDMI signals input. Main Power Switch HDMI OUT (HDMI OUT (DAISY CHAIN OUT)) On/Off switch to turn main power ON/OFF. Output signal from HDMI 1, DVI IN, or OPTION.
  • Page 24 USB Ports Option Speaker Mounting Holes NOTEE: For the USB port information, please see “Connecting a Please contact your supplier for a list of compatible USB Device” on page speaker. USB1 (SENSOR): Downstream port (USB Type-A). Optional Sensor Unit (remote control, room USB2: Upstream port (USB Type-B).

  • Page 25: Wireless Remote Control (Optional)

    Wireless Remote Control (Optional) ENT Button Makes selections in the Media Player settings. page For use with an Option Board. The function depends on which Option Board installed in the monitor. DISPLAY Button Shows/Hides the information OSD. See page Unlocks the remote control’s buttons if they have been locked in the IR LOCK SETTINGS.
  • Page 26 GUIDE Button MULTI PICTURE Buttons For use with an Option Board. The function depends on ON/OFF button: Turns Multi Picture Mode on and off. which Option Board is installed in the monitor. MODE button: Switches the mode between PIP (Picture-In- Picture) and PBP (Picture-By-Picture).

  • Page 27: Connections

    Connections Chapter 3 This Chapter Includes: > “Wiring Diagram” on page 24 > “Connections” on page 24 > “External Video Connections” on page 25 > “Internal Video Sources” on page 27 > “Connecting a USB Device” on page 30 Connecting External Equipment NOTEE: •...

  • Page 28: Wiring Diagram

    Wiring Diagram USB devices such as a USB camera, USB storage device or USB USB cable USB1 (SENSOR) color sensor USB2 AUDIO USB port USB port USB CM1 (2A) Devices that (Type-A) (Type-B) USB CM2 require power supply: Computer (USB)* Ex: Multi Stereo Amplifier Presenter stick...

  • Page 29: External Video Connections

    External Video Connections Video Inputs • Composite Video (RCA) – Analog video signal input with standard definition video quality, no audio signal. • VGA – Analog video signal connection to a computer. Video only, no audio signal. • DVI-D – Digital video signal connection to a computer. Video only, no audio signal. •...

  • Page 30: Connecting To A Media Device With Hdmi

    Connecting to a Computer with HDMI • Please use an HDMI cable with the HDMI logo. • It may take a moment for the signal to appear after turning on the computer. • Some display cards or drivers may not display an image correctly. •...

  • Page 31: Internal Video Sources

    HDMI-CEC (Consumer Electronics Control) HDMI-CEC provides compatible media players, connected via HDMI, the ability to communicate and allow limited control between the device and the monitor. For example, turning on a Blu-ray player can immediately switch input to the Blu-ray player without using the remote control.

  • Page 32: Media Player

    Media Player The internal Media Player will play audio and video files that are stored on a microSD memory card or USB storage device. page 39 for instructions on using the Media Player. Connect Compatible microSD Memory Card Format a microSD memory card in the FAT32 format or FAT16 format. Refer to the computer’s instruction manual or help file on how to format a microSD memory card.

  • Page 33: Option Boards For The Monitor

    • The optional DS1-IF10CE Compute Module Interface Board and Raspberry Pi Compute Module are available separately. Please contact an authorized NEC dealer for more information. Installation must be performed by a qualified technician. Do not attempt to install a Compute Module Interface Board and Raspberry Pi Compute Module by yourself.

  • Page 34: Connecting A Usb Device

    Connecting a USB Device Some of the USB ports on the monitor’s terminal panel have different uses depending on the type of connected USB device. Please follow these guidelines when using these ports with supported devices. USB1 (SENSOR): USB downstream port (Type-A). Connection used by external USB devices (such as cameras, flash memory, keyboards, etc.) and internal devices (an Option Board or Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module when installed).

  • Page 35: Basic Operation

    Basic Operation Chapter 4 This Chapter Includes: > “Power ON and OFF Modes” on page 32 > “Operating Range for the Optional Remote Control” on page 33 > “Using Power Management” on page 33 > “Showing the Information OSD” on page 34 >...

  • Page 36: Power On And Off Modes

    Power ON and OFF Modes Press the button on the Control Panel or POWER ON button on the Remote Control to turn on the monitor. The monitor’s power LED indicates the current status of the monitor. Please refer to the following table for information about the LED indicator.

  • Page 37: Operating Range For The Optional Remote Control

    Operating Range for the Optional Remote Control Point the top of the remote control toward the monitor’s remote control sensor during button operation. Use the remote control within a distance of about 7 m (23 ft.) from the remote control sensor, or at a horizontal and vertical angle of within 30°...

  • Page 38: Showing The Information Osd

    Showing the Information OSD The Information OSD provides information such as: Input Source, Picture Size, IP Address, Monitor ID, etc. Press the DISPLAY button on the remote control to bring up the Information OSD. Input name Audio input name Picture aspect Input Signal Information Multi-Picture information Communication Info...

  • Page 39: Setting The Aspect Ratio

    Setting the Aspect Ratio Press the ASPECT button on the remote control to cycle through the options available for the current input signal. For MP (Media Player), VIDEO ➙ ➙ • FULL ZOOM NORMAL For DVI, DisplayPort1, DisplayPort2, VGA (RGB), OPTION* , COMPUTE MODULE* ➙...

  • Page 40: Using Point Zoom

    Using Point Zoom The [POINT ZOOM] function increases the image size and expands it horizontally and vertically simultaneously. The image can be increased up to 10 times its size. 1. Press the SET/POINT ZOOM button on the remote control. A magnifier icon appears on-screen. 2.

  • Page 41: Osd (On-Screen-Display) Controls

    OSD (On-Screen-Display) Controls NOTEE: Some functions may not be available depending on the model or optional equipment. Input source This menu is only available when the optional Main Menu Icons Raspberry Pi Compute MULTI-INPUT OPTION C MODULE PICTURE: Module Interface Board Main Menu Item PICTURE MODE PICTURE MODE...
  • Page 42 Below is a brief summary of where controls are under each menu item. A table listing all options is located in “OSD Controls List” on page 100. INPUTE: Select the input signal source. PICTUREE: Select one of the default picture modes, manually adjust the color settings, enable or disable SpectraView Engine, and adjust the aspect ratio, image flip, and rotation.

  • Page 43: Using The Media Player

    Using the Media Player The internal Media Player will play image and video files that are stored on a microSD memory card or USB storage device. The Media Player plays videos, still images and background music (BGM). See page 30 for instructions on connecting USB storage device or microSD memory card.

  • Page 44: File Display Screen

    File Display Screen Icon display RETURN Goes back one level higher. PAGE UP Displays the previous set of files in the folder. PAGE DOWN Displays the next set of files in the folder. SETTINGS Shows the settings screen for configuring the Media Player. THUMBNAILS/ Switches between displaying thumbnails or icons for files.

  • Page 45: Playing Files

    Playing Files Use the  + – and SET/POINT ZOOM buttons on the remote control to navigate the Media Player menus. 1. Select either [SD CARD] or [USB] to view the file list. 2. De-select the files you do not want in the slideshow. All files in the directory are selected by default.

  • Page 46: Configuring The Slideshow Settings

    Configuring the Slideshow Settings Use the  + – and SET/POINT ZOOM buttons on the remote control to navigate the Media Player menus. 1. Navigate to the SETTINGS icon and press SET/POINT ZOOM button. 2. Navigate to [PLAY MODE] and press SET/POINT ZOOM button. 3.

  • Page 47: Enabling Auto Play

    Enabling Auto Play Use the  + – and SET/POINT ZOOM buttons on the remote control to navigate the Media Player menus. 1. Navigate to the [SETTINGS] icon and press SET/POINT ZOOM button. 2. Navigate to [AUTO PLAY] and press SET/POINT ZOOM button. 3.

  • Page 48: Displayable/Playable Files

    Displayable/Playable Files Still Images — Supported formats File extension Supported .jpg, .jpeg, .jpe Baseline, Progressive, RGB, CMYK Interlace, α channel .png Motion Images — Supported formats File extension Video codec Audio codec .mpg, .mpeg MPEG1, MPEG2 MPEG Audio Layer3 (Abbreviation: MP3) AAC-LC (Abbreviation: AAC), LPCM .wmv H.264, WMV...

  • Page 49: Advanced Operation

    Advanced Operation Chapter 5 This Chapter Includes: > “Creating a Power Schedule” on page 46 > “Advanced Color Adjustment” on page 47 > “Multi-Picture Mode” on page 54 > “Setting Security and Locking the Monitor Controls” on page 58 > “Media Player Settings” on page 62 English−45...

  • Page 50: Creating A Power Schedule

    Creating a Power Schedule The schedule function allows the monitor to automatically change between power on and standby modes at different times. To program the scheduleE: 1. Enter the [SCHEDULE] menu. MULTI-INPUT OPTION C MODULE Highlight [SCHEDULE SETTINGS] using the  and  buttons. SCHEDULE: SCHEDULE SETTINGS SETTINGS:...

  • Page 51: Advanced Color Adjustment

    Advanced Color Adjustment The SpectraView Engine (SVE) is a custom color processor engine integrated in the monitor. It combines individual characterization and calibration of the monitor during production together with temperature and time monitoring, to provide an unparalleled level of color control, accuracy and stability. Adjustable color uniformity correction is available, utilizing detailed individual factory screen measurements together with the SVE to produce the best possible matching displays.
  • Page 52 5. Select a preset item at [PRESET]. Choose the [PRESET] that is most suitable for the type of content that is shown or application usage. Each [PICTURE MODE] includes [LUMINANCE], [BLACK] (Black level), [GAMMA], [WHITE (K)](color temperature ), [WHITE (x, y)](White point CIE x, y), [RED] (Red Primary CIE x, y), [GREEN] (Green Primary CIE x, y), and [BLUE] (Blue Primary CIE x, y), settings.
  • Page 53 DICOM GSDF (Grayscale Standard Display Function) is typically used for medical imaging. Programmable: A programmable gamma curve can be loaded using optional NEC software. Custom: CUSTOM VALUE: The gamma value is selected from a range from 0.5 to 4.0 in 0.1 steps.

  • Page 54: Using Stand-Alone Calibration

     • The original factory measurements can be restored at any time.  • Access to each monitor’s USB1 (SENSOR) port is necessary to use this feature with the NEC MDSVSENSOR3 color sensor. Be sure to provide adequate access when installing the monitors.
  • Page 55 This deletes the color measurement data created by the Self Calibration function and returns to the original factory internal reference color measurement data. All Picture Modes will automatically be updated. If you are using NEC display Wall Calibrator, uniformity adjustment data is also deleted.
  • Page 56 White copy* This function can be used to “copy” the luminance and white point from another monitor when used in a multi-monitor installation. This process is done by measuring the color of a monitor and setting those measured values into the monitor being adjusted.

  • Page 57: Using Other Picture Modes

    Using Other Picture Modes When the SpectraView Engine is off, the white point can be adjusted using familiar red, green and blue level controls. To turn SpectraView Engine off, see page 47 for instructions. There are different picture modes available when the SpectraView Engine is off. These picture modes have also been configured with settings for general use as described in the “Picture Mode Types”...

  • Page 58: Multi-Picture Mode

    Multi-Picture Mode Multi-Picture mode lets you see video input from two different sources. The secondary input can be viewed in a inset window on the main video (Picture-In-Picture), or the two inputs can be viewed next to each other (Picture-By-Picture). The instructions in this section guide you through configuring Multi-Picture Mode in the monitor’s OSD menu.
  • Page 59 PBP (Picture-By-Picture) settingsE: 1. Navigate to [INPUT SELECT] on the OSD. • Select an input source for [PICTURE1] and [PICTURE2]. 2. Navigate to [ACTIVE PICTURE] on the OSD. • Select either [PICTURE1] or [PICTURE2]. The Picture Size, Position, and Aspect functions are configured separately for each input. •...

  • Page 60: Pip (Picture-In-Picture) Matrix

    PIP (Picture-In-Picture) matrix The combination of input connections that can be used for PIP and PBP configuration are limited. If you do not see the input you want to use for the sub picture, refer to the tables below to see if your inputs configuration is supported. DisplayPort = 1.1a/HDMI = MODE1 Sub picture DisplayPort1 DisplayPort2...
  • Page 61 DisplayPort = 1.2/HDMI = MODE1 Sub picture DisplayPort1 DisplayPort2 HDMI1 HDMI2 Video OPTION (RGB) (YPbPr) DisplayPort1 HDMI1 HDMI2 VGA (RGB, Option Board Slot Option Board Slot Connector (DAISY DisplayPort2 DVI-D (DAISY VIDEO (CEC) YPbPr) (SLOT2 (DP)) (SLOT2 (HDMI)) CHAIN IN) CHAIN IN) DisplayPort1 DisplayPort1...

  • Page 62: Setting Security And Locking The Monitor Controls

    Setting Security and Locking the Monitor Controls Under normal operation, the monitor can be controlled by any person using the remote control or the monitor control panel. You can prevent unauthorized use and changes to the monitor settings by enabling the options for Security and Lock Settings. The security and locking functions covered in this section are: •...

  • Page 63: Locking The Button Controls

    Set a password for the monitor This step is only required if you want to change the password. MULTI-INPUT OPTION C MODULE CONTROL: NETWORK INFORMATION CURRENT PASSWORD: CHANGE PASSWORD NEW PASSWORD: SECURITY IR LOCK SETTINGS CONFIRM PASSWORD: KEY LOCK SETTINGS DDC/CI 1.
  • Page 64 Locking the IR Remote Buttons The [IR LOCK SETTINGS] prevent the monitor from being controlled using the remote control. Enabling the [IR LOCK SETTINGS] does not lock the buttons the monitor control panel. MULTI-INPUT OPTION C MODULE CONTROL: NETWORK INFORMATION MODE SELECT CUSTOM LOCK CHANGE PASSWORD...
  • Page 65 Locking the Control Panel Buttons The [KEY LOCK SETTINGS] prevent the monitor from being controlled using the buttons on the monitor Control Panel. Enabling the [KEY LOCK SETTINGS] does not lock the buttons on the remote control. MULTI-INPUT OPTION C MODULE CONTROL: NETWORK INFORMATION MODE SELECT...

  • Page 66: Media Player Settings

    Media Player Settings Change to the Media Player by pressing the MEDIA PLAYER button on the optional remote control, or select the MP input in the OSD INPUT menu. Use the  + – and SET/POINT ZOOM buttons on the remote control to navigate the Media Player menus. Select the icon in the file list screen or home screen of the Media Player to display the configuration screen of the Media Player.

  • Page 67: Network & Other Settings

    Preset Contents When the monitor has no current signal input, the monitor automatically changes to the Media Player input and plays any picture or video files in the selected folder. For example, when a device such a Blu-ray player powers off, the monitor changes input from HDMI to MP and plays the files in the folder selected in this screen.

  • Page 68: Copying Files To The Microsd Memory Card

    Shared Folder Settings This option allows you to access shared network folders, from within the Media Player, to copy files to the microSD memory card. Up to four folders can be added to the Shared Folder settings. See page After opening the [SHARED FOLDER SETTINGS], select one of the folders then press SET/POINT ZOOM button to show the settings for configuring the network credentials.
  • Page 69 Using CONTENTS COPY in the Media Player When using the CONTENTS COPY option, the microSD memory card will be erased then the files will be copied from the selected folder. Copying Files to the microSD memory card 1. Either connect a USB storage device to the Media Player USB port on the monitor, or configure the [SHARED FOLDER SETTINGS] in the Media Player’s [NETWORK &...
  • Page 70 5. When the computer or mobile device successfully connects to the Media Player, the Media Player’s web controls are displayed in the browser. Select the SD-CARD VIEWER link on the left side of the browser window. 6. Press the Choose File button to open a file browser, then select a file. The file will be added to the root directory of the microSD memory card.
  • Page 71 SD-CARD VIEWER Web Controls Buttons 1. CHOOSE FILE Choose File opens a file browser to select a file to copy to the microSD memory card. Pressing Open in the file browser shows the upload window displaying the selected file. Pressing OK starts the file upload. NOTEE: Please check the microSD memory card storage capacity before copying files.

  • Page 72: Using Emergency Contents

    Connecting to a different monitor’s SD-CARD VIEWER If there is more than one monitor on the network that has a Media Player, you can search from any monitor’s main web controls to display all supported monitors on the network. 1. Input the monitor’s IP address in the web browser’s address field. Press the DISPLAY button on the remote control to show the monitor’s Information OSD on-screen, which displays the monitor’s IP address.

  • Page 73: Multi-Monitor Setup

    Multi-Monitor Setup Chapter 6 This Chapter Includes: > “Connecting Multiple Monitors” on page 70 > “Video Out Connection” on page 72 > “Setting the Remote Control ID Function” on page 73 English−69...

  • Page 74: Connecting Multiple Monitors

    Connecting Multiple Monitors Monitors can be connected to each other, both communication and video connections, in multiple display installations. Chaining the video connections together creates a video wall where a single image can be tiled across all displays. When connecting multiple monitors to install a video wall, communication and video cable connections are necessary and their configuration must be carefully considered.
  • Page 75 3. With [H ADJUSTMENT] and [V ADJUSTMENT], you can move the selected square to the exact spot where you display. 4. Select [YES] at [TILE MATRIX ENABLE]. For the right monitor: Repeat the same steps. e.g. Selecting 2 at [POSITION] After individually setting, the 2x1 image (Landscape) will be shown as below.

  • Page 76: Video Out Connection

    • Video daisy chaining. We strongly recommend using the same monitor model for all monitors in the connected daisy-chain. MONITORS POSITION is different from ID. Please refer to the figure1. ID:1 ID:2 ID:3 H MONITORS: 3 ID:6 ID:5 ID:4 V MONITORS: 3 POSITION: 4, 5, 6 ID:7 ID:8...

  • Page 77: Setting The Remote Control Id Function

    For HDCP Content HDCP is a system for preventing illegal copying of video data sent over a digital signal. If you are unable to view material via the digital inputs, this does not necessarily mean that the monitor is not functioning properly. With the implementation of HDCP, there may be cases in which certain content is protected by HDCP and might not be displayed due to the decision/intention of the HDCP community (Digital Content Protection, LLC).
  • Page 78 Use the remote control to operate a monitor that has a specific MONITOR ID number assigned to it. 1. Set the [MONITOR ID] number for the monitor (see page 114). The [MONITOR ID] number can range from 1-100. This [MONITOR ID] number allows the remote control to operate this specific monitor without affecting other monitors. 2.

  • Page 79: External Control

    > “Proof of Play” on page 89 Connecting external device There are two options to connect an external device to control the monitor. NEC Display Wall Calibrator or NaViSet Administrator allows you to control the monitor settings and get the monitor status, including calibration information. •...

  • Page 80: Connecting Interfaces

    Connecting Interfaces RS-232C Interface PROTOCOL RS-232C BAUD RATE 9600 [bps] DATA LENGTH 8 [bits] PARITY NONE STOP BIT 1 [bit] FLOW CONTROL NONE LAN Interface PROTOCOL PORT NUMBER 7142 COMMUNICATION SPEED AUTO setting (10/100Mbps) Commands Control command The display supports two basic types of command formats: •...
  • Page 81 This monitor supports control command, which is listed in the “External_Control.pdf” (See page 98), but also supports common ASCII control command, which is used for controlling the NEC monitor or projector from a connected PC. For further information please visit our website. Parameter...

  • Page 82: Supporting Hdmi Cec Command

    Supporting HDMI CEC Command Please connect a CEC supporting device to HDMI2 port. OSD menu HDMI CEC command name Explanation Setting One Touch Play When a CEC supported HDMI device is turned CONTROL: NETWORK INFORMATION (Consumer on, the monitor connected to the device by an CHANGE PASSWORD AUTO TURN OFF Electronics...

  • Page 83: Controlling The Monitor Via Rs-232C

    Controlling the Monitor via RS-232C This monitor can be controlled by connecting a personal computer with an RS-232C (reverse type) terminal. For example, some of the functions that can be controlled by a personal computer are: • Power ON or standby. •...

  • Page 84: Controlling The Monitor Via Lan

    PIN ASSIGNMENT RS-232C input/output Pin No Name D-SUB 9P (Monitor side) This monitor uses RXD, TXD and GND lines for RS-232C control. Controlling the Monitor via LAN Connecting to a Network Using a LAN cable allows you to specify the Network Settings and the Alert Mail Settings by using an HTTP server function. To use a LAN connection, you are required to assign an IP address.

  • Page 85: Multiple Monitors Connection

    Multiple Monitors Connection You can control multiple monitors by using RS-232C, REMOTE or LAN daisy-chain connection. NOTEE: • Up to 100 monitors can be daisy chained together. Please execute AUTO ID/IP to automatically assign unique IDs to each monitor (see page 114) before trying to control a monitor by manually specifying the ID number.

  • Page 86: Network Setting By Using An Http Browser

    Example 1: When the host name of the monitor has been set to “pd.nec.co.jp”, access is gained to the network setting by specifying http://pd.nec.co.jp/index.html for the address or the entry column of the URL.

  • Page 87: Osd Menu Settings In The Monitor Web Controls

    Operation Access the following address to show HOME. http://<the Monitor’s IP address>/index.html Click each link on the left column below HOME. REMOTE CONTROL Enable an operation to control the monitor equivalent to the keys on the remote control. OSD Menu Settings in the Monitor Web controls Select one of the links on the left side of the monitor web controls to configure the settings available in the monitor’s OSD.

  • Page 88: Network Settings

    Network Settings Click on “NETWORK” on the left column below HOME. IP SETTING Select an option for setting the IP ADDRESS. AUTO: Automatically assign an IP address. MANUAL: Manually set an IP address for the monitor connected to the network. NOTE: Consult your network administrator if you have any trouble.
  • Page 89 Mail Setting Click on “MAIL” on the left column below HOME. When the Mail settings are configured and enabled, the monitor sends email notifications when an error occurs or if the input signal is lost. The monitor must be connected to a LAN for this feature to work. Alert Mail When an error occurs, the monitor will send an error message to the email address(es) listed in the Recipient’s Address fields.
  • Page 90 SNMP Settings Click on “SNMP” on the left column below HOME. The SNMP protocol is used to get status information and to control a monitor directly via the network. VersionE: SNMP v1 Authenticated plaintext by community name, does not return a confirmation message of the trap. SNMP v2c Authenticated plaintext by community name, returns a confirmation message of the trap.
  • Page 91 CRESTRON Settings Click on “CRESTRON” on the left column below HOME. CRESTRON ROOMVIEW compatibility The monitor supports CRESTRON ROOMVIEW, allowing multiple devices connected in the network to be managed and controlled from a computer or a controller. For further information, visit http://www.crestron.com ROOMVIEW ROOMVIEW for managing from the computer.

  • Page 92: Intelligent Wireless Data

    [INTELLI.WIRELESS DATA], and the wireless app must be installed on a compatible mobile device. This function is enabled by default. At this time, the mobile application is only available for Android devices. Please refer to the NEC website for more information. NOTEE: •...

  • Page 93: Proof Of Play

    Proof of Play This function allows sending of messages for the current status of the monitor by self-diagnosis. For the Proof of Play function including self-diagnosis, please see the “External_Control.pdf”. See page Check item Message  INPUT DVI, DisplayPort1, DisplayPort2, HDMI1, HDMI2, OPTION*, MP, VGA (RGB/YPbPr), VIDEO ...
  • Page 94 Troubleshooting Chapter 8 This Chapter Includes: > “Screen Image and Video Signal Issues” on page 91 > “Hardware Issues” on page 92 > “Image Persistence” on page 94 English−90...
  • Page 95 Check the signal cable connector for bent or pushed-in power off for one hour to erase the image. pins. NOTEE: As with all personal display devices, NEC DISPLAY • The monitor automatically goes into standby at the SOLUTIONS recommends displaying moving preset time period after the video signal is lost.

  • Page 96: Screen Image And Video Signal Issues

    The image is unstable, unfocused or swimming is Selected resolution is not displayed properly apparent • Check the Information OSD to verify the appropriate resolution has been selected. • The signal cable should be completely attached to the computer. • If the resolution you set is over or under a range, “OUT of RANGE”...
  • Page 97 Snowy Picture, Poor Sound in TV The monitor goes into standby automatically • Check antenna/cable connection. Use new cable if • Please check [OFF TIMER] setting. necessary. • Set the [CEC] function to [OFF]. The monitor may go into standby mode when a connected CEC supported device The USB Hub does not operate goes into standby.

  • Page 98: Image Persistence

    As with all personal display devices, NEC DISPLAY SOLUTIONS recommends displaying moving images and using a moving screen saver at regular intervals whenever the screen is idle, or turn off the monitor’s main power or set it to standby when not in use.

  • Page 99: Specifications

    Specifications Chapter 9 This Chapter Includes: > “UX552” on page 96 > “UX552S” on page 97 [Notice] About the MPEG-4 AVC, MPEG-4 Visual license included in this product 1. MPEG AVC THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO.

  • Page 100: Ux552

    UX552 Product Specifications LCD Module 55”/138.8 cm diagonal Pixel Pitch: 0.630 mm Resolution: 1920 x 1080 Color: Over 16 million colors (depending on display card used) Brightness: 700 cd/m (Max.) @25 °C Contrast Ratio: 4000:1 Viewing Angle: 89° (typ) @ CR>10 Frequency Horizontal: 15.625/15.734 kHz, 31.5 kHz - 91.1 kHz...

  • Page 101: Ux552S

    UX552S Product Specifications LCD Module 55”/138.8 cm diagonal Pixel Pitch: 0.630 mm Resolution: 1920 x 1080 Color: Over 16 million colors (depending on display card used) Brightness: 700 cd/m (Max.) @25 °C Contrast Ratio: 4000:1 Viewing Angle: 89° (typ) @ CR>10 Frequency Horizontal: 15.625/15.734 kHz, 31.5 kHz - 91.1 kHz...

  • Page 102: External Resources

    Module, which is an optional component available for this model. The required DS1-IF10CE Compute Module Interface Board and Raspberry Pi Compute Module are available separately. Please contact an authorized NEC dealer or visit the NEC Display Solutions website in your region for purchase information and availability. This document can be downloaded from: https://www.nec-display.com/dl/en/manual/raspberrypi/...
  • Page 103 This customized X-Rite color sensor is required when using the stand-alone Color Calibration functions of this monitor, and can also be used with the NEC Display Wall Calibrator software listed above. Please contact an authorized NEC dealer or see the NEC Display Solutions website in your region for purchase information and availability.

  • Page 104: Osd Controls List

    OSD Controls List Appendix B This Chapter Includes > “INPUT” on page 101 > “PICTURE” on page 101 > “AUDIO” on page 106 > “SCHEDULE” on page 106 > “MULTI-INPUT” on page 108 > “OSD” on page 111 > “MULTI-DISPLAY” on page 112 >...

  • Page 105: Input

    INPUT INPUT MENU Selects the input signals source. HDMI1 HDMI2 DisplayPort1 DisplayPort2 VGA (RGB/YPbPr) VIDEO COMPUTE MODULE* OPTION* : This function is only available when Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module are installed. See page : This function depends on which option board you are using.
  • Page 106 HDR-HYBRID LOG Gamma setting for HDR, typically for UHD broadcasting. PROGRAMMABLE1, 2, 3 A programmable gamma curve can be loaded using optional NEC software. AUTO HDR SELECT GAMMA correction of HDR signal automatically changes to [HDR-ST2084 (PQ)] or [HDR-HYBRID LOG].
  • Page 107 PICTURE MENU COLOR *2, *3 COLOR Adjusts the color saturation of the screen. Press + or - button to adjust. COLOR TEMP Adjusts the color temperature of the entire screen. A low color temperature will result in a reddish screen. A high color temperature will make the screen bluish.
  • Page 108 PICTURE MENU ASPECT Select the aspect ratio of the screen image. NOTE: • When selecting an image flip option with the [ASPECT] set to [DYNAMIC], the aspect will automatically change to [FULL]. Aspect will return to [DYNAMIC] after [NONE] is set to the [IMAGE FLIP].
  • Page 109 PICTURE MENU DEINTERLACE Selects the IP (Interlace to Progressive) conversion function. NOTE: • [IMAGE FLIP] is not available.  • When [SUPER] is selected in [INPUT CHANGE] and displayed, this function cannot be changed. Converts interlaced signals to progressive. Depending on the movie, images may flicker. This is the default setting.

  • Page 110: Audio

    AUDIO AUDIO MENU VOLUME Increase or decrease output volume level. BALANCE Select [STEREO] or [MONO] for the audio output. BALANCE STEREO: Independent audio channels for routing audio signal. Sound balance between the left and right speakers can be adjusted. - Press the + button to move the audio signal to the right. - Press the - button to move the audio signal to the left.
  • Page 111 SCHEDULE MENU TIME Set the start time for the schedule. NOTE: Fill in both fields for the TIME setting. If either field displays [--], the schedule does not run. INPUT Select which video input to use for the schedule. To keep the active input when the schedule starts, make sure the setting is [--].

  • Page 112: Multi-Input

    SCHEDULE MENU DATE & TIME Set the date and time for the real-time clock. Date & time must be set in order for the [SCHEDULE] function to operate. After setting the date and time, press the SET button on the remote control to save the settings. Press EXIT to cancel the changes.
  • Page 113 MULTI-INPUT MENU ACTIVE PICTURE Selects which input is currently being configured for the MULTI-PICTURE MODE settings. When the OSD *1, *2 menu is closed, this is the input that is controlled by the remote control. NOTE: • When [MULTI PICTURE MODE] is on, the active picture can be switched between inputs by pressing the ACTIVE PICTURE button on the remote control instead of opening the OSD menu.
  • Page 114 MULTI-INPUT MENU INPUT DETECT When enabled, this option can detect and change inputs when a signal is applied or lost. NOTE: This option is unavailable when these OSD menu options are enabled:  • [SUPER] is selected in the [INPUT CHANGE] settings.  •...

  • Page 115: Osd

    MULTI-INPUT MENU DisplayPort Selects the DisplayPort mode [1.1a] or [1.2]. DisplayPort 1.1a is selected, [SST] is set automatically. DisplayPort 1.2 is selected, set [SST] or [MST*]. * DisplayPort 1.2 should be selected when using Multi-Stream Transport. Multi-Stream Transport requires a corresponding display card.

  • Page 116: Multi-Display

    OSD MENU INFORMATION OSD Selects whether or not to automatically show information about the monitor when it powers on, changes input, or the current input signal changes. The information includes the current input, audio source, aspect ratio, resolution, and refresh rate. The monitor’s ID and IP address are also displayed unless their setting is OFF.
  • Page 117 The number of monitors that the settings can be copied to may be reduced based on the quality of the LAN cables being used. Please see the “Setting copy.pdf” file on the NEC website. COPY START Highlight and press SET to select each setting that needs to be copied to the other monitors, or select [ALL INPUT].
  • Page 118 MULTI-DSP MENU V SCAN REVERSE Panels are normally scanned top to bottom. Reversing the direction on alternate rows of tiled displays can reduce frame gaps between rows when showing moving images. Without V Scan Reverse With V Scan Reverse Panel scan Frame gap NOTE: If [V SCAN REVERSE] is set to [AUTO] or [MANUAL], [FRAME COMP] is not available.
  • Page 119 MULTI-DSP MENU BASE NUMBER Sets the starting number for the monitor ID and/or IP address. This is the number that is assigned to the master monitor. The automatic numbering assigns consecutive numbers, starting from this number and counting up by 1, to each monitor in the LAN chain. When running AUTO ID: - Monitor numbers can be between 1-100.

  • Page 120: Display Protection

    DISPLAY PROTECTION PROTECT MENU POWER SAVE Places the monitor in power save (low power) after a period of time has passed with no input signal detected or signal loss has occurred. When the monitor is in low power mode, the LED power indicator will change color. Refer to the Power LED indicator table (see page 93).

  • Page 121: Control

    PROTECT MENU POWER ON DELAY Delays the monitor from turning on for the amount of time set when the POWER ON button is pressed. DELAY TIME The delay can be set between 0 and 50 seconds. LINK TO ID Links the [DELAY TIME] to the monitor’s ID. This helps to prevent power surges that may occur if all monitors in a multi-display installation were to turn on at the same time.
  • Page 122 CONTROL MENU SECURITY Requires a password to be entered to use the monitor. NOTE: This function is for restricting displaying on this monitor. This is not for restricting or preventing access from virus to this monitor through the connected external devices or signal inputs.
  • Page 123 CONTROL MENU KEY LOCK SETTINGS Prevents the monitor from being controlled by the button on the monitor. When [ACTIVATE] is selected, all of the settings are activated. NOTE: • [KEY LOCK SETTINGS] is a function intended only for the buttons of the monitor. This function does not lock out access to the buttons on the remote control.
  • Page 124 CONTROL MENU ROOM LIGHT The backlight of the LCD panel can be set to increase or decrease depending on the amount of ambient light SENSING within the room. If the room is bright, the monitor becomes correspondingly bright. If the room is dim, then the *1, *2 monitor will dim accordingly.
  • Page 125 CONTROL MENU NETWORK FUNCTIONS Individually enable or disable the networking component for these monitor functions: DISPLAY: Enables or disables the network function for controlling the monitor remotely. When disabled, these functions do not work: External Control, Mail, Daisy chain functions, HTTP server, SNMP, Crestron, AMX, PJLink. NOTE: If you disable DISPLAY, monitor control in a daisy chain configuration is not available.

  • Page 126: System

    OPTION OPTION MENU OPTION POWER Allows the monitor to supply power to an Option Board slot during power save mode or standby mode. [AUTO]: Power supply depends on whether or not an Option Board is connected. [ON]: Power is continuously supplied to the Option Board slot, even during power save and standby modes. [OFF]: Power to the Option Board slot stops during power save and standby modes.

  • Page 127: Compute Module

    COMPUTE MODULE When a Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module are installed, additional OSD menu items will be available for configuring the related settings. Please do not change settings in COMPUTE MODULE yourself. See page C MODULE MENU POWER POWER SUPPLY...
  • Page 128 > “WEEE Mark (European Directive 2012/19/EU and amendments)” on page 125 NEC DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company’s top priorities in trying to minimize the burden placed on the environment. We are engaged in developing...

  • Page 129: Disposing Of Your Old Nec Product

    Dedicated recycling sites ensure that environmentally harmful components are properly handled and securely disposed. To ensure the best recycling of our products, NEC DISPLAY SOLUTIONS offers a variety of recycling procedures and gives advice on how to handle the product in an environmentally sensitive way, once it has reached the end of its life.
  • Page 130 Installing an external power supply must be done by a qualified technician. Do not attempt to install an external power supply by yourself. Contact your supplier for more information. • Please do not install an external power supply before reading the INSTALLATION MANUAL. https://www.nec-display-solutions.com/ English−126...

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