Log Server Troubleshooting; Sun Systems Troubleshooting - Tripp Lite B64-032-04-IPG Owner's Manual

Appendix
(continued)

Log Server Troubleshooting

Problem
The Log Server program does not run.

Sun Systems Troubleshooting

Problem
Video display problems with HD15
interface systems (e.g. Sun Blade 1000
servers).*
Video display problems with
13W3 interface systems.
(e.g. Sun Ultra servers)*
The local and remote mouse pointers do
not sync.
* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card's manual.
Action
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver
is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to
the Microsoft download site:
http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh
(2.70.9001.0).
Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install
Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.
Action
• The display resolution should be set to 1024 x 768 @ 60Hz:
Under Text Mode go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: m64config -res 1024x768x60
2. Log out
3. Log in
• The display resolution should be set to 1024 x 768 @ 60Hz:
Under Text Mode go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: ffbconfig -res 1024x768x60
2. Log out
3. Log in
See Manual Mouse Synchronization section.
83