Tripp Lite B64-032-04-IPG Owner's Manual

Tripp Lite B64-032-04-IPG Owner's Manual

Netdirector cat5 ip kvm switches
Table of Contents

Advertisement

Quick Links

B064-008-01-IPG, B064-016-01-IPG, B064-016-02-IPG, B064-016-04-IPG, B064-032-01-IPG,
Package Contents
This package contains:
(1) B064-008-01-IPG, B064-016-01-IPG,
B064-016-02-IPG, B064-016-04-IPG,
B064-032-01-IPG, B064-032-02-IPG,
B64-032-04-IPG or B064-064-08-IPG
WARRANTY REGISTRATION
Register your product today and be
automatically entered to win an ISOBAR
surge protector in our monthly drawing!
tripplite.com/warranty
Copyright © 2020 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
Owner's Manual
NetDirector Cat5 IP
KVM Switches
B064-032-02-IPG, B64-032-04-IPG and B064-064-08-IPG
(2) Power Cords – C13 to 5-15P Connectors
(1) RJ45 Female to DB9 Male Adapter
(1) Grounding Wire
(1) Rack-Mount Kit
1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support
Models:
1
(1) Set of Foot Pads
(1) CD (Includes Owner's Manual,
Quick Start Guide and Device Files)
(1) Quick Start Guide

Advertisement

Table of Contents
loading

Summary of Contents for Tripp Lite B64-032-04-IPG

  • Page 1 ISOBAR surge protector in our monthly drawing! tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support Copyright © 2020 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
  • Page 2: Table Of Contents

    Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Remote Session Operation .
  • Page 3: Introduction

    Introduction Important Safety Notice BATTERY SAFETY NOTICE • There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to the relevant instructions. BATTERIE AVIS DE SÉCURITÉ • II existe un risque d’explosion si la batterie est remplacée par un incorrect tapez. Jeter les piles usagées selon la pertinente instructions.
  • Page 4: Remote Console Computer Requirements

    Introduction (continued) Remote Console Computer Requirements • For best results, a network transfer speed of at least 512 kbps is • Browsers must support 128-bit SSL encryption recommended • For the browser-based Java Applet and non-browser AP Java Client, • For the browser-based Windows Client, DirectX 8 must be the latest version of Sun’s Java Runtime Environment (JRE) must installed, and at least 150MB of memory available after installation be installed, and 250 MB of memory available after installation...
  • Page 5: Supported Browsers

    Introduction (continued) Supported Browsers Supported browsers for users that remotely log into the B064-Series Browser Version KVM Switches include: Internet Explorer 8 and higher ® Firefox 3.5 and higher ® Mozilla 1.7 and higher ® Safari 4.0 and higher ® Opera ®...
  • Page 6 The two C14 power sockets are located here. Connect the included power cords (C13 to 5-15P) from here to an appropriate power source. Note: To help protect your system from sudden, transient increases and decreases in electrical power, it is recommended that you plug your devices into a Tripp Lite surge protector, line conditioner or uninterruptible power supply (UPS).
  • Page 7: Hardware Setup

    • To help protect your system from sudden transient increases and decreases in electrical power, it is recommended that you plug your devices into a Tripp Lite surge protector, line conditioner, or uninterruptible power supply (UPS). • When connecting or disconnecting power to hot-pluggable power supplies, observe the following precautions: >...
  • Page 8: Stacking

    Hardware Setup (continued) > The device exhibits a distinct change in performance, indicating a need for service > The device does not operate normally when the operating instructions are followed • Adjust only those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive repair work by a qualified technician.
  • Page 9: Two-Stage Installation

    8. Use the included grounding wire to ground the unit. Connect one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 9. Plug the included power cords into the KVM switch’s Power Sockets, and then into a Tripp Lite Surge Protector, Uninterruptible Power Supply (UPS) or PDU.
  • Page 10: Laptop Usb Console (Luc)

    Two-Stage Installation (continued) 5. Plug the power cord that came with the cascaded KVM switch into its power socket, and then into a Tripp Lite Surge Protector, Uninterruptible Power Supply (UPS) or PDU. 6. Repeat these steps for any other second-stage units you wish to connect.
  • Page 11: Super Administrator Setup

    Super Administrator Setup The B064-Series KVM Switches supports three types of users: User Type Description Super Administrators have full access to all Ports and Devices in the KVM installation. They can manage all aspects of the Super Administrator installation. Administrators have access to Ports and Devices that are authorized by the Super Administrator. They can manage Users Administrator and Groups and configure their personal working environment.
  • Page 12 Super Administrator Setup (continued) Network Setup - IP Address Determination (continued) NIC Settings See Network section under Device Management for more information on these settings. The B064-Series KVM Switch has two network interfaces. The NIC Setting section of the Network tab allows you to assign a single IP 2.
  • Page 13: Changing The Super Administrator Login

    Super Administrator Setup (continued) Changing the Super Administrator Login To change the default Super Administrator Username and Password, 2. Click Administrator in the left panel; or, select Administrator in the do the following: central panel and click the Modify button at the bottom of the page. 1.
  • Page 14: Browser Login

    Logging Into the B064-Series KVM Switch (continued) Browser Login The B064-Series KVM Switches can be accessed via Internet browser • If you are working at your own computer, install the certificate. from any platform that has the Java Runtime Environment 6, Update After the certificate is installed, it will be recognized as trusted.
  • Page 15: Ap Java Client Login

    Logging Into the B064-Series KVM Switch (continued) AP Windows Client Login (continued) The Connection Screen A description of the contents of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two menus; File and Help. The File Menu allows the operator to Create, Save, and Open Work files. Each time the WinClient.exe file is run, it searches the User’s LAN segment for B064-Series KVM Switches, and lists the ones it finds in this box.
  • Page 16: Osd Operation

    OSD Operation The OSD Main Page AP Client Main Page After logging into the KVM switch, the OSD Main Page appears. Depending on how you logged into the switch, the interface will vary When logging into the KVM switch via the non-browser AP Windows slightly.
  • Page 17: Osd Tab Bar

    OSD Operation (continued) The OSD Main Page (continued) Local Console Main Page The Local Console Main Page is the same as the AP Client Main Page except that the Downloads icon in the tab bar is not available. OSD Tab Bar The number and type of icons that appear on the tab bar at the top of the page are determined by user type (Super Administrator, Administrator or User) and the permissions assigned when the account was created.
  • Page 18: Connections

    2. You will then be prompted to run the Java Viewer, and trust the that says the web pages certificate can not be trusted. If this is the case, publisher (Tripp Lite). Click Run. click on the option to continue to the web page anyway.
  • Page 19 OSD Operation (continued) Connections (continued) The Port Selection List Port Configuration • Users only see the switches and ports they have been given access to. When accessing the KVM via AP Windows or Java Client, right- click on any port in the Sidebar to configure a connected computer or •...
  • Page 20 OSD Operation (continued) Connections (continued) Port Properties Users accessing the KVM via the non-browser clients can right-click on a computer/server port and select Properties to configure that port’s settings. The settings that can be changed via this dialog box are listed in the chart below. Note: These settings can also be changed via the Port Configuration page.
  • Page 21 OSD Operation (continued) Connections (continued) Interactive Display Panel Scan The Connections sub-section will display port status information on The Scan function automatically switches among all the ports accessible the Device Level and port connection and configuration options at the to the logged-on user at regular intervals, allowing their activity to be Port Level.
  • Page 22: History

    OSD Operation (continued) Connections (continued) The chart below describes the attributes that are listed for each port. Attribute Description Port Number The KVM switch port that the computer or KVM is connected to Port Name If a port is assigned a name, it is displayed here Device Name The name of the KVM switch that the port is on Status...
  • Page 23: Favorites

    OSD Operation (continued) Favorites Favorites is similar to a bookmarks feature. Frequently visited ports can be listed on this page. Open this page and select the port instead of searching for it in the tree view. This feature is especially useful for larger, cascaded installations. Note: Each Favorites bookmark that you create is a folder in which multiple ports can be saved.
  • Page 24: User Preferences

    OSD Operation (continued) User Preferences The User Preferences page allows users to set up their own individual working environments. The B064-Series KVM Switch stores a separate record for each user profile, and sets up the working environment according to the Username that was used to access the KVM switch.
  • Page 25: Sessions

    OSD Operation (continued) Sessions The Sessions sub-section allows Super Administrators and Administrators to see who is logged into the KVM switch, and provides information about each of their sessions. Super Administrators can see all accounts that are logged into the KVM, whereas Administrators are only able to see Administrator and User accounts.
  • Page 26: Port Configuration

    OSD Operation (continued) Access (continued) Setting Description Access The Access setting determines if an account is allowed to access the selected port, and if so, what level of access the account has. To edit this setting, click on the box in the Access column next to the account you wish to edit. Continue to click until you toggle to the desired setting.
  • Page 27 OSD Operation (continued) Port Configuration (continued) Port Property The Port Property page of this subsection lists status information about the selected port, and provides editable settings related to the connected computer and system macros. The contents of this page are described in the table below.
  • Page 28: Multi-View Configuration

    Preview Window: B064-016-01-IPG models. Setting Up Extended Displays 1. Connect up to four Server Interface Units (SIU) (ex. Tripp Lite’s 6. Set the preferred layout and click Save. B055-001-SER) to the video ports on a computer, then connect each SIU to a port on the KVM switch via Cat5e cable...
  • Page 29: Blade Configuration

    OSD Operation (continued) Blade Configuration Associating Ports Blade Servers that are connected to the switches display below the KVM switches in the Sidebar. This section describes accessing and Device View configuring the blade servers, and associating the blades with KVM Port association begins by clicking the Blade Configuration sub- switch ports.
  • Page 30: User Management

    OSD Operation (continued) Blade Configuration (continued) Blade View Blade View lists all of the blade servers (IBM and Dell servers) and individual blades (HP servers) that are installed on the system, and At the bottom of the main panel is a button labeled Blade View, which the ports (if any) that they are associated with.
  • Page 31 OSD Operation (continued) User Management (continued) Adding User Accounts (continued) Field Description Username Enter a username for the account here. The username can contain up to 16 characters, and must meet the Account Policy requirements set in the Security sub-section. (See Security section under Device Management for details.) Password Enter a password for the account here.
  • Page 32 OSD Operation (continued) User Management (continued) At this point you can do any of the following: • Assign the new user to a group by selecting the Groups tab in the user’s notebook. (See Assigning Users to a Group from the User’s Notebook section under User Management for details.) •...
  • Page 33 OSD Operation (continued) User Management (continued) 3. The group information screen that appears is similar to the user 2. When the user’s notebook appears, select the Groups tab. A screen information screen, except that the Status section is not displayed. similar to the one below appears: Edit the group information the same as with a user account.
  • Page 34 OSD Operation (continued) User Management (continued) Assigning Users to a Group via the Group’s Notebook Removing Users From a Group via the Group’s Notebook To assign a user to a group from the Group notebook, do the To remove a user from a group via the Group’s notebook, do the following: following: 1.
  • Page 35 OSD Operation (continued) User Management (continued) Device Assignment When a user logs onto the KVM switch, the ports that they are allowed to access are displayed in the port list. Ports that they are not allowed to access are not displayed. Port access rights, as well as access to virtual media functionality and configuration settings, is assigned on a port-by-port basis in the user or group Device tab.
  • Page 36: Device Management

    OSD Operation (continued) Device Management The Device Management section allows Super Administrators, and Administrators/Users who have been given permission, to configure and control the KVM switch. When the Device Management icon is selected, it opens with the Device Information page displayed. Note: If you do not have permission to configure the KVM switch, the Device Management icon will not appear when you log onto the KVM.
  • Page 37: Operating Mode

    OSD Operation (continued) Device Information (continued) Item Description Fan Warning Message The B064- IPG KVM features temperature sensors that turn the unit’s fans on/off at certain temperatures. Checking this checkbox will cause the KVM to beep when the fans stop, and a message will appear on the local console screen asking you to confirm that you are aware of the situation.
  • Page 38 OSD Operation (continued) Network (continued) The settings in this sub-section are described in the table below. Item Description IP Installer The B064-Series KVM switch comes with an IP Installer application that allows Windows computers to easily view and edit the KVM’s network settings. This section determines what access the IP Installer has to the KVM switch. •...
  • Page 39: Advanced Network Management Settings

    OSD Operation (continued) Advanced Network Management Settings Log Server The ANMS sub-section is used to set up login authentication and authorization management from external sources. It is split up In addition to the log that is built into the OSD, the KVM comes into two pages;...
  • Page 40 OSD Operation (continued) Advanced Network Management Settings (continued) Authentication The Authentication page allows remote authentication to be set up via RADIUS and LDAP/S. Disable Local Authentication Check this checkbox to disable local login authentication of the KVM switch. If checked, the switch can only be accessed using LDAP, LDAPS, MS Active Directory, NetDirector (ND) management and/or RADIUS authentication.
  • Page 41 OSD Operation (continued) Advanced Network Management Settings (continued) LDAP Configuration — Active Directory To allow authentication and authorization for the B064-Series KVM Switch via LDAP, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the B064-Series KVM Switch –...
  • Page 42 OSD Operation (continued) Advanced Network Management Settings (continued) Extend and Update the Active Directory Schema Step 2 - Extend the Object Class With the New Attribute: a) Open Control Panel Administrative Tools Active Step 1 - Create a New Attribute: Directory Schema.
  • Page 43 OSD Operation (continued) Advanced Network Management Settings (continued) f) In the list that comes up, select userprofile, then click OK to d) Right-click on the user’s name and select Properties . complete step 2 of the procedure. e) On the Attribute Editor page of the dialog box that appears, select userprofile from the list.
  • Page 44 OSD Operation (continued) Advanced Network Management Settings (continued) h) Click OK. When you return to the Attribute Editor page, the OpenLDAP Server userprofile entry now reflects the new permissions: OpenLDAP is an Open source LDAP server designed for UNIX platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8awin32_Setup.exe.
  • Page 45 OSD Operation (continued) Advanced Network Management Settings (continued) OpenLDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional The main OpenLDAP configuration file, slapd.conf, has to be syntaxes, matching rules, attribute types, and object classes. In the customized before launching the server.
  • Page 46 OSD Operation (continued) Advanced Network Management Settings (continued) DIT Creation Using the New Schema The LDAP Data Interchange Format (LDIF) is used to represent To use the new schema, do the following: LDAP entries in a simple text format (please refer to RFC 2849). 1.
  • Page 47: Oobc

    OSD Operation (continued) OOBC In case the B064-Series KVM switch cannot be accessed via the LAN, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, check the Enable Out of Band Access checkbox. When checked, Enable Dial Back and Enable Dial Out functions become available.
  • Page 48: Security

    OSD Operation (continued) OOBC (continued) Connection Setup Example (Windows XP) Follow the steps below to setup and access the B064-Series KVM Switch via dial-in modem: To set up a dial-in connection to the B064-Series KVM Switch under 1. Set up your hardware configuration to match the diagram below. Windows XP, do the following: You will need to use Cat5e cable and the included RJ45 to DB9 1.
  • Page 49 OSD Operation (continued) Security (continued) settings entered here, check the Enable checkbox. The table below describes the settings found in this section. Note: When the Login Failures settings are disabled, there is no restriction on the number of login failures. It is strongly recommended that you enable these features, and that both the Lock Client PC and Lock Account settings are enabled.
  • Page 50 OSD Operation (continued) Security (continued) Login String MAC Filtering To add a MAC filter: The Login String allows the KVMs IP address to be more secure by adding extra text to the end of it. When text is entered into the Login 1.
  • Page 51 OSD Operation (continued) Security (continued) Working Mode The Working Mode section allows you to enable/disable operation features of the KVM switch. The table below describes the available settings. Setting Description Enable ICMP When this box is checked, the KVM switch can be pinged. If it is not checked, the KVM cannot be pinged. Enable FIPS Enables the FIPS security standard.
  • Page 52 OSD Operation (continued) Security (continued) Certificate Signing Request The Certificate Signing Request section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation, follow the steps below. 1. Click the Create CSR button. The following dialog box appears. 2.
  • Page 53: Date/Time

    OSD Operation (continued) Date/Time Time Zone The Date/Time page allows the user to set the date and time parameters for the KVM switch. The following section describes the • Select the Time Zone and City that most closely resembles where settings on this page.
  • Page 54 OSD Operation (continued) Blade Server Configuration (continued) 2. Fill in the fields according to the information provided in the following table. Field Description Server Model Select your blade server model from this drop down list. Include KVM This item is for information purposes and can’t be edited. If the server supports a KVM function, this box is checked. Otherwise, it is unchecked.
  • Page 55: Log

    OSD Operation (continued) The B064-Series KVM switch logs all the events that take place and writes them to a log file. The Log section is split into two sub-sections; Log Information and Notification Settings. Log Information The Log Information page can store up to 512 events, at which time The Log Information sub-section is where you can view the contents the oldest files are deleted and replaced with newer files.
  • Page 56: Maintenance

    4. Click the Browse button, and then navigate to and select the firmware upgrade file you downloaded from the Tripp Lite website. When selected, the Upgrade Firmware button becomes active. 5. Click the Upgrade Firmware button to begin the firmware upgrade.
  • Page 57 OSD Operation (continued) Maintenance (continued) Upgrade Adapters In addition to upgrading the KVM firmware, the Maintenance section allows you to upgrade the firmware of the connected SIUs. The firmware upgrade file for the master KVM also contains the firmware for the SIUs, so you do not need separate files for each SIU. Once you have uploaded the most current KVM firmware, the most current SIU firmware is available via the Upgrade Adapters sub-section.
  • Page 58 OSD Operation (continued) Maintenance (continued) Backup/Restore Terminal The Backup/Restore subsection allows you to backup and restore the Terminal provides a command line to execute options using a terminal KVM switch configuration and user profile information. interface. Type a command in the window and hit [Enter] to execute Backup Available commands include: To create a backup of the KVM switch, follow the steps below.
  • Page 59: Download

    OSD Operation (continued) Maintenance (continued) System Operation The System Operation sub-section allows you to clear port names, and reset the KVM configuration settings to their default values. The functions available in the System Operation page are explained in the table below. Field Example Clear Port Names...
  • Page 60: Remote Session Operation

    Remote Session Operation After you have successfully logged in (see Logging Into the B064- All the ports that a user is permitted to access are listed in the Port Series KVM Switch section), the B064-Series KVM Switch OSD Selection panel at the left of the page. Ports to which users do not Main Page appears with the Port Access tab selected: have access will not be displayed in their OSD.
  • Page 61 Remote Session Operation (continued) Control Panel (continued) Hotkeys Various configuration actions related to the keyboard, video and mouse can be performed via hotkey combinations. The Hotkey setup utility is accessed by clicking on the Hotkey / Macros icon and then clicking on the Hotkeys button at the top of the screen.
  • Page 62 Remote Session Operation (continued) Control Panel (continued) User Macros System Macros The System Macros page allows you to add macros to the KVM switch that can be performed automatically upon closing a session. For example, you can create a macro that sends the Winkey-L combination, causing a computer’s login page to come up the next time it is accessed.
  • Page 63 Remote Session Operation (continued) Control Panel (continued) Video Settings – The Video Settings screen allows you to adjust the placement and picture quality of the remote screen. The quality of the image display has a direct affect on the keyboard and mouse response time.
  • Page 64 Remote Session Operation (continued) Control Panel (continued) Gamma Adjustment Video Auto Sync – Click this icon to have the vertical and If it is necessary to correct the gamma level for the remote computer, horizontal offset values of the remote screen automatically detected use the Gamma function in the Video Settings screen.
  • Page 65 Remote Session Operation (continued) Control Panel (continued) The buttons on the button bar at the top of the message board are toggles. The actions for each of these buttons are described in the table below. Button Function Enable/Disable Chat – When disabled, this icon displays next to the disabled user’s name in the User List panel of all users’ message boards.
  • Page 66 Remote Session Operation (continued) Control Panel (continued) Virtual Media Virtual Media via Remote Session When accessing a connected computer remotely, you can use media from the computer you are accessing the KVM switch with on the remote computer. You are also able to access media connected to the USB ports on the front of the KVM switch; however, media connected to these ports needs to be mounted via the local console.
  • Page 67 Remote Session Operation (continued) Control Panel Control Panel (continued) (continued) Virtual Media via Local Console When accessing the KVM via the local console, you can mount media connected to the additional USB ports on the front of the KVM, and access it on the connected computers.
  • Page 68 Remote Session Operation (continued) Control Panel (continued) Mouse Synchronization Procedures Manual Mouse Synchronization If the local mouse pointer goes out of sync with the remote system’s If you are having syncing problems after adjusting the mouse mouse pointer, there are a number of methods to bring them back into properties, try the following methods to help synchronize the local sync.
  • Page 69 Remote Session Operation (continued) Control Panel (continued) Speaker – Click to toggle sound On and Off from the remote Customize Control Panel – Click this icon to bring up the server to be heard on the client computer’s speakers. Customize Control Panel screen, which allows you to choose which icons are displayed in the control panel, as well as edit some of its Macro List –...
  • Page 70 Remote Session Operation (continued) Control Panel (continued) Screen Options – This section allows you to make Full Screen Mode Snapshot – The Snapshot section allows you to determine where and Keep Screen Size the default settings when a remote session is snapshots are sent to, what file type they are saved as;...
  • Page 71: The Osd Toolbar

    Remote Session Operation (continued) The OSD Toolbar The OSD provides a toolbar to help you control the B064-Series The OSD Toolbar is shown below: KVM Switch from within the captured port. There are three hotkey combinations that can be used to pull up the OSD Toolbar and/or OSD when in a remote session: •...
  • Page 72 Remote Session Operation (continued) The OSD Toolbar (continued) Panel Array Mode • Each panel represents one B064-Series KVM Switch’s ports, Clicking the Panel Array icon on the OSD Toolbar or Control Panel invokes Panel Array Mode. Under this mode, the OSD divides your beginning with Port 1 at the upper left and continuing from left to right and top to bottom.
  • Page 73: Multiuser Operation

    Remote Session Operation (continued) Multiuser Operation B064-Series KVM Switches are designed to allow multiple users to access connected computers/servers simultaneously. • The B064-032-02-IPG and B064-016-02-IPG are designed with 3 buses, which support 1 local user and 2 simultaneous remote users. When multiple users are logging on at the same time, the 1st, 3rd, 5th, etc.
  • Page 74: The Log Server

    The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected B064-Series KVM Switch units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 4.
  • Page 75: Configure

    The Log Server (continued) Configure The Configure menu consists of three functions: Add, Edit and Delete. When you open the Add function the following dialog box will appear: Select the Add function when you need to add a new B064-Series KVM Switch to the list of units that the Log Server records events for.
  • Page 76: Events

    The Log Server (continued) Events The Events Menu consists of two items: Search and Maintenance. Search Search allows you to search for events containing specific words or strings. When you access this function, a screen similar to the one below appears: A description of the items from the Search screen is given in the table below: Item Description...
  • Page 77: Options

    The Log Server (continued) Options Network Retry The Options menu consists of only one function: Network Retry. Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous connection attempt failed.
  • Page 78 The Log Server (continued) The Log Server Main Screen — Overview (continued) The List Panel The List panel contains the following fields: Field Description Recording Determines whether the Log Server records log events for the corresponding B064-Series KVM Switch. If the Recording check box is checked, the field displays Recording, and log events are recorded.
  • Page 79: Appendix

    Appendix Keyboard Emulation Sun Keyboard Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other Mac keyboard.
  • Page 80: General Operation Troubleshooting

    Appendix (continued) General Operation Troubleshooting Problem Action Erratic Operation. If a KVM switch is cascaded from it, the upper-level KVM must always be powered on before the lower- level KVM. If the cascaded switch was turned on first, resetting it may resolve the issue. If not, power off the installation and power everything on according to the installation instructions in this manual.
  • Page 81: Mouse Troubleshooting

    Appendix (continued) Mouse Troubleshooting Problem Action My mouse and/or keyboard is not • Check the firmware version number of the Server Interface Unit (SIU) you have connected to make responding. sure it is the most current. (See Upgrade Main Firmware section under Maintenence in OSD Operation for details.) If not, upgrade the SIUs firmware.
  • Page 82: Winclient Activex Viewer Troubleshooting

    Appendix (continued) WinClient ActiveX Viewer Troubleshooting Problem Action The WinClient ActiveX Viewer will not DirectX 8.0 or higher must be installed on your client computer. connect to the KVM switch. After upgrading the firmware to my KVM The old version of your .ocx file was not deleted. Open Internet Explorer > Tools > Manage Add-ons. switch, the WinClient ActiveX Viewer no Delete or disable all occurrences of WinClient.
  • Page 83: Log Server Troubleshooting

    Appendix (continued) Log Server Troubleshooting Problem Action The Log Server program does not run. The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.0).
  • Page 84: Specifications

    Specifications B064-008- B064-016- B064-016- B064-016- B064-032- B064-032- B064-032- B064-064- 01-IPG 01-IPG 02-IPG 04-IPG 01-IPG 02-IPG 04-IPG 08-IPG Port Selection Methods Pushbutton, OSD and Hotkey Local Console Ports HD18 Connector on back panel connects to included USB/PS2 Combo Console Cable Kit Computer/Server Ports (x8) RJ45 F (x16) RJ45 F...
  • Page 85: Serial Adapter Pin Assignments

    Specifications (continued) Serial Adapter Pin Assignments The table below shows the pin assignments for the RJ45 to DB9 Adapter (DTE to DCE) that comes with the unit. Switch (RJ45) Pins Modem (DB9) 9 NC Not Used Fan Location & Speed Information Fan Speed The B064-Series KVM switch contains 6 fans, whose location is shown in the image below.
  • Page 86: Product Registration

    3-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center.

Table of Contents