Page 1: Operating Instructions
Operating Instructions Network Camera KX-HCM110A Model No. Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
Page 2: Main Features
IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently used, it is "dual stack"...
Page 3 The camera pans or tilts fast in maximum 80 ° per second. You can control the camera at high speed from your PC or cell phone. Alarm position feature also allows the camera to automatically turn the lens to the alarm position. Additionally, the following control features are available to easily and quickly monitor the camera.
Page 4 Operating Instructions How to Use This Documentation The camera includes the following 4 manual types. • Installation Installation provides explanations for items included with the camera. • Getting Started Getting Started provides explanations for the initial configuration and the ways of camera mount.
Page 5 Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. Item Operating Microsoft System Microsoft • For viewing single camera Pentium • For viewing multiple cameras Pentium 4 (1.8 GHz or greater is recommended.) Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP) Interface...
Page 6 For IPv6 Connection Item Operating System Protocol Interface Web Browser Audio Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser. Microsoft Windows XP Service Pack 1 or later ® ® • For viewing single camera Pentium III (800 MHz or greater is recommended.)
Page 7 Not on the LAN Power On the LAN Normal Operation* Setting Automatic Setup Finished setting Using Getting IP address* DHCP Got IP address Updating Firmware Pressing FACTORY DEFAULT RESET button UPnP Failure Internal Failure The indicator turns orange if the camera is not connected to the LAN. The indicator blinks orange if the camera is not connected to the LAN.
Page 8 Operating Instructions Side View Bottom View Stand/Tripod Mounting Hole (See the Getting Started.) FACTORY DEFAULT RESET Button Resets settings to default (see page 147).
Page 9 Stand Mounting Hole (See the Getting Started.) DC IN jack (See the Getting Started.) External I/O (See page 145) [For assistance, please call: 1-800-272-7033] Operating Instructions MAC Address (See the Getting Started.) and Serial number (S/N) is indicated on the label. Ethernet (LAN) port (See the Getting Started.) Hook for Audio Cables...
Page 10: Table Of Contents
Operating Instructions Table of Contents Camera Monitoring ...13 Accessing the Camera... 13 1.1.1 To Access the Camera in IPv6... 15 Viewing Single Camera page... 17 1.2.1 Auto Centering the Image (Click to Center) ... 21 1.2.2 Capturing a Still Image ... 22 1.2.3 Using Operation Bar ...
Page 11 2.15 Buffering or Transferring Images by Timer ... 87 2.16 Buffering or Transferring Images by Alarm Signal... 96 2.17 Buffering or Transferring Images by Motion Detection Signal ... 107 2.18 Transfer the Camera Image in Transport Mode... 118 2.19 Transfer the Camera Image in Tunnel Mode ... 119 2.20 Setting the Motion Detection...
Page 12 Operating Instructions Setting Your PC... 164 3.9.1 Setting the Proxy Server Settings on Web Browser ... 164 3.9.2 Setting UPnP™ to Display Camera Shortcut in My Network Places ... 167 3.9.3 Setting the Internet Temporary File Setting on Web Browser... 167 3.10 ASCII Character Table ...
Page 13: Camera Monitoring
Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 45 for details about port number.
Page 14 Operating Instructions Click the following tabs to display each page. Version Number A To Single Camera page (page 17) C To Buffered Image page (page 35) E To Maintenance page (page 134) G To log in to the camera (page 83) Note •...
Page 15: To Access The Camera In Ipv6
• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/. [For assistance, please call: 1-800-272-7033]...
Page 16 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.
Page 17: Viewing Single Camera Page
Viewing Single Camera page Access the camera (see page 13). • The Top page is displayed. Click the [Single] tab at the top of the page. • When Security Warning window is displayed, click [Yes] (see page 18). • See page 19 for Security Warning window when using Microsoft Windows XP Service Pack 2.
Page 18 Operating Instructions • When the pan/tilt reaches the end, a shadow may be displayed partially. This is not a problem. • To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 84). •...
Page 19 Note • When the IP address was changed for the camera, enter it on the address bar. • Video may not be displayed quickly or audio may not be listened immediately. Wait for a while. • If you use a proxy server, set the web browser not to access the proxy server (see page 164).
Page 20 The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 125).
Page 21: Auto Centering The Image (Click To Center)
Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen. Move the cursor to the desired point.
Page 22: Capturing A Still Image
Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. • The camera image opens in another window. Right-click the image, and select [Save Picture As...]. •...
Page 23: Using Operation Bar
Using Operation Bar End Display When the pan/tilt has reached the end (Left End, and Preset Right End, Up End and Down End), End Display Display: appears. When clicking a preset button, the preset name appears. Pan/Tilt Moves the lens throughout the horizontal ( Scan: vertical ( position.
Page 24 Operating Instructions Note When the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be refreshed. Pan/Tilt Operation Pan/tilt scan buttons automatically move the lens horizontally from -60 ° to +60 ° and vertically from -45 °...
Page 25: Zooming In And Out
Zooming In and Out Camera has a 10x digital zoom feature. There are two methods of increasing/decreasing the size of the object on the Single Camera screen, the Multi Camera screen, and the Buffered Image screen (only while playing video): Rotating the mouse wheel Rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out.
Page 26: Setting Home Position/Alarm Position/Preset Button
Operating Instructions 1.2.5 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. The alarm position is one that the camera turn to when detecting alarms or motions.
Page 27 8 camera positions can be registered as presets. By default, the preset buttons (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right. These buttons can be changed (see page 29). The camera can be set up to turn to the preset positions when detecting motions.
Page 28 Operating Instructions Viewing the Image Click the home position, alarm position or registered preset button. • The camera takes each position, and the image is displayed. The preset name will be displayed when the lens reaches an end. Putting the cursor displays the preset name.
Page 29 Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes. Pan and tilt the camera to a desired position. • When deleting, this step is not necessary. Click the home position, alarm position or a preset button (1—8). Click [Save] after setting the preset name or click [Delete].
Page 30: Listening To Camera Audio-Talking To The Camera
Operating Instructions Listening to Camera Audio—Talking to the Camera Access the camera (see page 13). • The Top page is displayed. Click the [Single] tab at the top of the page. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is displayed at the top of the screen.
Page 31 • To talk to the camera from your PC, an external amplified speaker such as the Panasonic RP-SPT70 or equivalent (customer-provided) must be connected to the camera. The speaker connects to the camera with a stereo audio cable similar to that used by your PC. Though the connector is stereo, the audio is not.
Page 32 Operating Instructions • The external microphone input terminal does not correspond to a line level. Audio may be distorted when the line level is input. Audio distortion will be solved if you insert the following circuits. Under no circumstance should high level audio, such as from a speaker, be connected to this input terminal.
Page 33: Viewing Multi-Camera Page
Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 128). Access the camera (see page 13). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
Page 34 Operating Instructions Note • When selecting [All] at the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed. • 640 x 480 pixels image cannot be displayed on the Multi-Camera page. •...
Page 35: Viewing Buffered Image Page
Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 87, page 96 or page 107). You can view buffered images on this Buffered Image page. Note Sound cannot be buffered on the Buffered Image page. Access the camera (see page 13).
Page 36 Operating Instructions Display images clicking buttons below. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [First], [<100], [<10] or [10>], [100>], [Last]: First, 10th, 100th, image before or last, 10th, 100th image after of the displayed image appears.
Page 37: Deleting Buffered Images
Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Trigger page (see page 87, page 96 or page 107). Note • If you are buffering images on the internal memory, the following operations also delete all buffered images.
Page 38: Viewing Still Images On Your Cell Phone
Operating Instructions 1.6 Viewing Still Images on Your Cell Phone You can view still images over the Internet from a compatible cell phone. Enter "http://IP address (or URL):Port Number/mobile" on a cell phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
Page 39 E.g.: The pan reaches the left end. • Some cell phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a cell...
Page 40: Various Camera Features
Operating Instructions Various Camera Features Using Camera Features Access the camera (see page 13). • The Top page is displayed. Note • When [Permit access from guest users] is set on the Security: Administrator page, click [Login] tab and log in as an administrator. •...
Page 41 Basic Network (IPv4) Configures the IPv4 network settings to connect the Network (IPv6) Configures the IPv6 network settings to connect the IPsec UPnP DynamicDNS Date and Time Sets the date and time, automatic time adjustment and Camera Audio Account Administrator (10) General User Buffer/Transfer...
Page 42 Operating Instructions Advanced (14) Image Display (15) Multi-Camera (16) Operation Time (17) External Output (18) Indicator Control If you change [Administrator], [General User], or [Multi-Camera Setup page] settings, changes will not be applied to the video (Motion JPEG) viewers. Restart the camera to make changes applied to all video viewers.
Page 43: Connecting The Camera To Your Ipv4 Network
Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP (Universal Plug and Play) to configure your router. •...
Page 44 Operating Instructions DHCP Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 135).
Page 45 Note When you do not know the camera IP address while setting [Automatic Setup] or [DHCP Setup], you can search it by using the Setup Program (see page 160). Setting Allow Access from • the Internet (Automatic Setup Only) Network •...
Page 46 Operating Instructions Setting Host Name (DHCP Only) Default Gateway (Static/DHCP Only) DNS Server Address (Static/DHCP Only) Max. Bandwidth Usage • If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the ISP- assigned host name. (Host name may be used as an authentication.) •...
Page 47 Setting Connection Type • • If you automatically obtain the IP address from the DHCP server, you do not need to set it. [For assistance, please call: 1-800-272-7033] Description Select [Auto Negotiation] normally. If you cannot access the camera, see page 7 of the Troubleshooting on the Setup CD-ROM.
Page 48: Connecting The Camera To Your Ipv6 Network
Operating Instructions Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
Page 49 Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
Page 50 Operating Instructions Click [Restart]. • The camera restarts, and the Top page is displayed. Note • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 160). Or you can search it on the Status page (see page 135) after accessing the camera in IPv4.
Page 51 Setting DNS Server • Address • • Max. Bandwidth • Usage • • Note Connection Type • • [For assistance, please call: 1-800-272-7033] Description DNS server address is required in the following conditions. – Transferring camera images by E-mail or FTP –...
Page 52: What Is Ipsec
Operating Instructions What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Allowed User Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6. The camera supports the following IPsec feature.
Page 53 : Services for multiple global addresses (A global address must be set up on your PC.) To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. : Services for multiple global addresses (A global address must be set up to the camera.)
Page 54 ISP Service : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 (in IPv6) Tunneling" service Note See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. ISP Service : Services for multiple global addresses (A (in IPv4) global address must be set up to the camera.)
Page 55: Encrypt The Camera Image In Transport Mode
Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. • If you use transport mode in E-mail or FTP transfer, click No. in the Buffer/ Transfer column.
Page 56 Operating Instructions Setting Status Pre-Shared Key Click [Save] when finished. • New settings are saved. Click [Cancel]. • The IPsec page is displayed. Check [Use] in the IPsec column, check encoding strength, and click [Save]. Setting IPsec Encoding strength • Check the box to use this encryption method.
Page 57 Single Camera page. • If you cannot communicate using IPsec, see page 20 of the Troubleshooting on the Setup CD-ROM. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 58: Encrypt The Camera Image In Tunnel Mode
Operating Instructions Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Note • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
Page 59 Setting Status • Pre-Shared Key • • Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference. To protect your security and privacy, pay attention to the following points. •...
Page 60 Operating Instructions Setting IPsec Encoding strength Click [Restart]. Set up your VPN router as shown below. • To use tunnel mode, you need to set up your VPN router. IKE Items Phase 1 • Check the box to enable IPsec features. If you clear the box, whole IPsec features will be invalid.
Page 61 Single Camera page. • If you cannot communicate using IPsec, see page 20 of the Troubleshooting on the Setup CD-ROM. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033] Quick mode Specifies either of Off, D-H Group 1 or D- H Group 2.
Page 62: Using Upnp™ (Universal Plug And Play)
In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/ for details and see your router's manual for how to enable UPnP router, set [Enable] for auto port forwarding.
Page 63: Connecting The Camera To A Router Supporting Upnp™ (Ipv4 Only)
Note • In some routers, the UPnP router's UPnP camera. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for details. • If the maximum idle time is set in PPPoE or PPTP connection with your ISP, disable it on the router. See the router manual for details.
Page 64: Connecting The Camera To A Router Not Supporting Upnp™ (Ipv4 Only)
Operating Instructions 2.7.2 Connecting the Camera to a Router Not Supporting UPnP™ (IPv4 Only) To allow access from the Internet with a router not supporting UPnP procedures below. Select [Static] on the Network (IPv4) page. (1) Access the camera (see page 13). (2) Click [Setup] tab at the top of the page.
Page 65: Registering With The Dynamicdns Service
DynamicDNS service also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
Page 66 Operating Instructions • When finished, the message dialog is displayed. • Clicking [Cancel] cancels your settings without saving changes. Setting Personal (Camera) URL Your Account Link Click [Go to Viewnetcam.com page]. • The Viewnetcam.com page is displayed. Click Your Account Link. •...
Page 67 Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, access the camera in the following procedures. • Accessing from the PC on another network (see page 13) •...
Page 68: Dynamicdns Service (Ipv4/Ipv6)
Operating Instructions Note • It may take several minutes for the registered URL to connect. • Some DynamicDNS service is not connected. Confirming the Internet access Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera.
Page 69 How the DynamicDNS service works New address registered with DNS server server DNS looks up current address Off-site PC Your ISP assigns a global IP address to your Internet access account that changes periodically. This is the address needed to access the camera over the Internet.
Page 70: Setting Date And Time
Operating Instructions Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for each images (Single, Multi and Buffered), Trigger, Alarm Log and Operation Time. Note Saving the date and time settings deletes all buffered images on the internal memory.
Page 71 Setting Time Setting • Select date and format (AM/PM or 24 H). These settings are used for each images (Single, Multi and Buffered), Trigger, Alarm Log and Operation Time. But E-mail subject and file name by E-mail or FTP transfer uses only 24 h format.
Page 72 Operating Instructions Note Date and time settings become incorrect depending on the length of power-on time or the internal temperature. Using the Automatic Time Adjustment is recommended.
Page 73: Changing Camera Settings
The Camera page allows you to set the camera name, white balance, AC power source frequency, pan/tilt range, return to specified position and color night view settings. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 74 Operating Instructions Setting Camera Name White Balance AC Power Source Frequency • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 168) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character).
Page 75 Setting Pan Range Select from the following options. • Minimum • Home Position • Maximum • The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen. Confirm the range after the setup. Tilt Range Select from the following options.
Page 76 Operating Instructions Setting Color Night View See page 77 for details about pan/tilt range settings. These home position settings are displayed as you set on page 26. Click [Save] when finished. • New settings are saved. If the [Pan Range] or [Tilt Range] settings are changed, the camera turns to the home position.
Page 77 Access the camera (see page 13), and click [Single] at the top of the Top page. Open another web browser, and display the Camera page (see page 73). Align the Single Camera page and the Camera page side to side. Set the pan/tilt range.
Page 78: Adjusting Audio
Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
Page 79 Setting Output • Volume • • • • PC Audio Input • Timeout • Input • Camera • Microphone Sensitivity Mute during Pan/Tilt • Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Audio page]. •...
Page 80: Changing Authentication Setting And Administrator User Name And Password
Operating Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Note •...
Page 81 Setting General Authentication has 2 phases. Authentication • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view the image without user name and password. Note If you set [Permit access from guest users], [Login] tab is displayed at the top of the page.
Page 82 Operating Instructions Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Note • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).
Page 83: Logging In To The Camera
If you set [Permit access from guest users] on the Security: Administrator page, [Login] tab is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] tab at the top of the page.
Page 84: Creating, Modifying Or Deleting General Users
Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
Page 85 Set each parameter. • Settings for a general user • Clicking [Cancel] takes you back to the previous page without saving changes. Setting User ID List • Up to 50 general users can be registered. • The list is used to modify or delete general user settings. User Name/ •...
Page 86 Operating Instructions Setting Access Level Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to General User page]. Access level is set for each general user. Check the feature to enable. • In the limit time of continuous motion JPEG, set the time to change the video (Motion JPEG) to still images for each user.
Page 87: Buffering Or Transferring Images By Timer
The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click No. to enable buffer/transfer. Check [Enable Image Buffer/Transfer], and select [Timer] for trigger, and click [Next>]. Note • Click [Delete Buffered Images] to delete the buffered images. •...
Page 88 Operating Instructions Setting Enable Image Buffer/Transfer Trigger Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 70). • Clicking [<Back] takes you back to the previous page. •...
Page 89 • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Image • Select image resolution (640 x 480, 320 x 240 (default) or Resolution 160 x 120 pixels) to buffer or transfer. Image Quality •...
Page 90 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 43 and page 48).
Page 91 When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 92 Operating Instructions Setting Server IP • Address or Host Name • Port No. • Login ID • Password • Login Timing • Upload File • Name Overwrite • Setting Data • Transfer Method But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 93 When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note •...
Page 94 Operating Instructions Setting SMTP Server IP Address or Host Name Port No. POP3 Server IP Address or Host Name Port No. Login ID Password Reply E-mail Address Destination E- mail Address 1—3 Subject Text But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 95 Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you are buffering images on the internal memory, the following operations also delete all buffered images.
Page 96: Buffering Or Transferring Images By Alarm Signal
Operating Instructions 2.16 Buffering or Transferring Images by Alarm Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click No. to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Alarm 1 or 2] for trigger, select [Rising: GND to Open (High).] or [Falling: Open (High) to GND.] and click [Next>].
Page 97 Setting Enable Image • Check the box to enable the Trigger setting. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
Page 98 Operating Instructions Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the alarm position. • Clicking [<Back] takes you back to the previous page. •...
Page 99 Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. •...
Page 100 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 43 and page 48).
Page 101 When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 102 Operating Instructions Setting Server IP • Address or Host Name • Port No. • Login ID • Password • Login Timing • Upload File • Name Overwrite • Setting Data • Transfer Method But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 103 When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note •...
Page 104 Operating Instructions Setting SMTP Server IP Address or Host Name Port No. POP3 Server IP Address or Host Name Port No. Login ID Password Reply E-mail Address Destination E- mail Address 1—3 Subject Text But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 105 After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 103 and page 104. When finished, click [Next>] and go to step 10. Setting Disable •...
Page 106 Operating Instructions Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval to transfer image to a cell phone, many E-mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.
Page 107: Buffering Or Transferring Images By Motion Detection Signal
Detection Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click [No.] to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Motion Detection] for trigger, and click [Next>]. Note • Click [Delete Buffered Images] to delete this buffered images.
Page 108 Operating Instructions Setting Trigger Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 70). • Clicking [>Back] takes you back to the previous page. •...
Page 109 • Clicking [>Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Lens Position • Set the lens position when motion detection triggered. When Triggered Set the image settings, and click [Next>]. •...
Page 110 Operating Instructions Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. •...
Page 111 Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 43 and page 48).
Page 112 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
Page 113 Setting Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters). •...
Page 114 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
Page 115 Setting SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters). •...
Page 116 Operating Instructions After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 114 and page 115. Setting Disable Enable Click [Save] after confirming the settings.
Page 117 Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval to transfer image to a cell phone, many E-mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.
Page 118: Transfer The Camera Image In Transport Mode
Operating Instructions 2.18 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. E-mail or FTP Server Prepare the following requirements. Item E-mail or FTP Server Camera See page 55 and set up the E-mail or FTP server. Transport Mode Encrypted Supported Feature...
Page 119: Transfer The Camera Image In Tunnel Mode
2.19 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. E-mail or FTP E-mail or FTP Server Server Not Encrypted Prepare the following requirements. Item VPN Router ISP Service (in IPv4) ISP Service (in IPv6)
Page 120: Setting The Motion Detection
Operating Instructions 2.20 Setting the Motion Detection The Motion Detection page allows you to adjust sensitivity of the Motion Detection. Threshold: If the threshold is set low, this function sensitively detects changes. Sensitivity: If you set sensitivity high, amplitude of motion detection bar gets jumpy. Click [Motion Detection] on the Setup page.
Page 121 Threshold The threshold is a value for the camera to detect motions on the image during the motion detection buffering. Setting the threshold lower allows subtler changes to be detected. Setting the threshold higher allows bigger changes that might occupy half the image to be detected.
Page 122 Operating Instructions Note • The motion detection is activated by object outline's changes and the brightness changes. This feature is designed to alleviate false detections by overall brightness changes due to sunlight. But in this case, the camera may falsely detect the rapid brightness changes by the artificial light such as the fluorescent light.
Page 123: Notifying Setup Of An Alarm Log
Once a day, an alarm log sent at a specified time can be checked. To enable Alarm Log, set Alarm 1, Alarm 2 or Motion Detection for Trigger Setting and check [Enable]. Click [Alarm Log] on the Setup page. When selecting Alarm1, Alarm2 or Motion Detection in Trigger page, the Alarm log window is displayed.
Page 124 Operating Instructions Setting A setup of operation • Time SMTP Server IP Address or Host Name Port No. POP3 Server IP Address or Host Name Port No. Login ID Password Reply E-mail Address Destination E-mail Address 1-3 Subject But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 125: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page
Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval. You can display a time stamp on the image. The initial language can be selected from eight languages.
Page 126 • When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Checking [Display] for Administrator is particularly recommended. • When checked, the banner is displayed for administrator or general users or both.
Page 127 • When finished, "Success!" is displayed. Click [Go to Image Display page]. • The Image Display page is displayed. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 128: Configuring Multiple Cameras
Operating Instructions 2.23 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured.
Page 129 Setting Display • Check the box to enable the camera. IP Address • Set the IP address or the host name to enable the camera. Host Name Port No. • Set the port number (1—65535). Camera Name • This camera name is displayed only on the Multi-Camera page.
Page 130: Specifying Operation Time
Operating Instructions 2.24 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Note • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup.
Page 131 Setting Enable • Check the box to enable the setting. Clear the box to disable it. A day of the • Check the box to enable the day. Clear the box to disable it. week Operation Time • Select the [Always] option when you do not specify the time period.
Page 132: Controlling External Output Terminal
Operating Instructions 2.25 Controlling External Output Terminal The digital output terminal allows you to control the external devices. You can change the initial status of the output signal. Note Connect the external devices to the camera. Click [External Output] on the Setup page. Click [Save] when finished.
Page 133: Changing Indicator Display
The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option. •...
Page 134: Camera Maintenance
Operating Instructions Camera Maintenance Maintenance page Maintenance Status Session Status Alarm Log Restart Update Firmware Save Settings Load Settings Reset to Factory Default Displays the camera settings and status (see page 135). Displays information on access to the camera (see page 135).
Page 135: Confirming The Status
The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. Confirming Session Status Displays client information connecting to camera.
Page 136: Displaying Alarm Logs
Operating Instructions 3.1.3 Displaying Alarm Logs Displays up to 50 Alarm Logs in order of time. Old logs will be overwritten by new one. Click [Alarm Log] on Maintenance page. Alarm Logs are displayed. Note If the camera is restarted, all alarm logs are deleted. Item New Alarm Logs Date...
Page 137: Updating The Camera Firmware
• The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
Page 138 Operating Instructions • The Update page is displayed in about 1 minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware].
Page 139 Operating Instructions Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete. [For assistance, please call: 1-800-272-7033]...
Page 140: Creating Configuration File
Operating Instructions 3.1.6 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 141). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.
Page 141: Loading Settings From A Configuration File
Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Note • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.
Page 142: Resetting The Camera To Factory Default
Operating Instructions 3.1.8 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...
Page 143: Support Page
The Help page displays explanations for each feature about the following 1. to 6. items. Clicking [Help] on the Support page displays the next page. Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 144: Seeing Support Information
Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 145: External I/O
External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O GND pin External Sensor Input 1 •...
Page 146 Operating Instructions Circuit Diagram Example DC10.5 V–13.5 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device is connected to the external I/O that exceeds its electrical capability (see page 145).
Page 147: Factory Default Reset Button
FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
Page 148: Default Setting List
Operating Instructions Default Setting List Basic Items Network Connection Mode (IPv4) Allow Access from the Internet (Automatic Setup only) Network Configuration from Setup Program (Static/DHCP only) Port No. (Static/DHCP only) IP address (Static only) Subnet Mask (Static only) Host Name (DHCP only) Default Gateway (Static/DHCP only)
Page 149 Items Network Connection Mode (IPv6) Allow Access from the Internet (Automatic Setup only) Port No. (Static only) IP address (Static only) Default Gateway (Static only) DNS Server 1 DNS Server 2 Max. Bandwidth Usage (Mbps) Connection Type IPsec Encoding strength Transport Tunnel UPnP...
Page 150 Operating Instructions Items Dynamic Viewnetcam.com User-specified DynamicDNS Date and Time Setting Time Automatic Time Adjustment Time Zone Adjust Clock for Daylight Saving Time Start Day End Day Default Required No check When setting viewnetcam. [Blank] 10 min AM/PM No check When using GMT -05:00 No check...
Page 151 Items Camera Camera Name White Balance AC Power Source Frequency Pan Range (Minimum) (Home Position) (Maximum) Tilt Range (Minimum) (Home Position) (Maximum) Return to Specified Position (Time) (Specified Position) Color Night View [For assistance, please call: 1-800-272-7033] Default Required Network Required Camera Auto...
Page 152 Operating Instructions Items Audio Output Volume PC Audio Input Timeout Input Camera Microphone Sensitivity Mute during Pan/Tilt Account Items Security: General Administrator Authentication User Name Password Retype Password Default Required Enable Standard 1 min Enable Standard Enable Default Required Do not permit access from guest users [Blank]...
Page 153 Items General User User ID List User Name Password Retype Password Limit time of Continuous Motion JPEG Refresh Interval Access Level Buffer/Transfer Items Trigger Status Trigger Active Time of Trigger Image Setting (Image Resolution) Image Quality Image Buffer Frequency Transfer Method Notify [For assistance, please call: 1-800-272-7033] Default...
Page 154 Operating Instructions Items Motion Threshold to start Detection recording Sensitivity Alarm A setup of operation Active Time Time Notice setup of an alarm log Port No. (SMTP) Port No. (POP) Subject Default Required Third blocks from the left Center Disable When selecting Alarm1,...
Page 155 Advanced Items Image Single Camera Image Display Resolution Single Camera Image Quality Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Multi-Camera Refresh Interval Time stamp setting Language Banner Display (Administrator) (General User) [For assistance, please call: 1-800-272-7033] Default Required 320 x 240 Standard...
Page 156 Operating Instructions Items Multi- Multi-Camera Camera Display IP Address or Host Name Port No. Camera Name Operation Operation Time Time External External Device Output Control Output Button name modification Indicator Indicator Control Control Preset Buttons Items Preset Preset 1 Buttons Preset 2 Preset 3 Preset 4...
Page 157 *2 Set the number of 1—65535. *3 Enter ASCII characters (see page 168). But [Space], ["], ['], [&], [<], [>] and [:] are not available. *4 Enter ASCII characters for the host name (see page 168). But [Space], ["], ['], [&], [<], and [>] are not available.
Page 158: Cleaning
Operating Instructions Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.6.1 Cleaning the Main Unit If the lens cover has the dust, image quality may decrease. After taking away the dust on it, wipe it with a dry cloth. Note •...
Page 159: Setting An Ip Address On Your Pc
Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Windows XP [Start] ( Internet Connections] Connection] in use [TCP/IP]...
Page 160: Using Setup Program
Displaying the Setup page. Finding the camera Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. Displays version information about this program.
Page 161 • When the following dialog box is displayed, click [Unblock]. • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Address IPv6 Information Note • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up.
Page 162 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 161. Click each button to execute the program. Note See the Getting Started for the local and Internet access setup. Sets up the camera to view on the LAN.
Page 163 Manual Setup window Set up each parameter seeing page 45—page 47. • If more than 20 minutes have passed since the camera was turned on, the camera cannot be set up from the Setup Program. If the camera cannot be set up, restart the camera. •...
Page 164: Setting Your Pc
Operating Instructions Setting Your PC 3.9.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • To communicate with a camera installed inside a LAN, changing the web browser settings is recommended.
Page 165 Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. • If not checked, click [Cancel]. Proxy settings are not required. [For assistance, please call: 1-800-272-7033] Operating Instructions See if the check box is checked or not.
Page 166 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. (Example: 192.168.0.253) Click [OK]. Note When accessing the camera via a proxy server, the Talk Button is displayed gray. Talk feature cannot be used.
Page 167: Setting Upnp™ To Display Camera Shortcut In My Network Places
Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP the steps below. Windows XP [Start] ( [Windows Components] [Properties] Windows XP [Start] ( Service Pack 2 [Windows Components]...
Page 168: Ascii Character Table
Operating Instructions 3.10 ASCII Character Table (space) " & ASCII Character Table < >...
Page 169: File Size And Number Of Buffered Images
The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items File Size About 60 KB 640 x 480 (pixels) Buffered Images...
Page 170: Specifications
Operating Instructions 3.12 Specifications Network Camera Items Zoom Pan/Tilt Angle Number of Pixels Illuminance White Balance Focus Caliber Ratio (F No.) Horizontal Viewing Angle Exposure Other Specifications Items Video Compression Video Resolution Buffered Image Audio Communication Audio Bandwidth Audio Play Method Input Encoding Method Audio Input Audio Output...
Page 171 Other Specifications Items Supported Protocols IPsec Feature IKE (Internet Key Exchange) Cipher Algorithm Message-Digest Algorithm Message Transfer Condition Image Transfer Method Interface Indicator Display External Microphone Input Audio Output External I/O Dimension (HWD) Weight Power Supply [For assistance, please call: 1-800-272-7033] Specifications IPv4/IPv6 Dual-Stack •...
Page 172 Operating Instructions Other Specifications Items Temperature Humidity The maximum number of frames changes depending on the image quality and what object you buffer. Connect it to an amplifier or an external speaker with a built-in amplifier. Frame rate may slow down depending on the network environment, the PC performance, the image quality, enabling IPsec, or what object you view.
Page 173: Index
Operating Instructions Index...
Page 174 Operating Instructions Abbreviations 4 ActiveX Controls 18 Administrator/General Users/Guest Users 82 Alarm Image Buffer/Transfer 96 Alarm Log 123 Alarm Position 26 ASCII Character Table 168 Audio page 78 Buffered Image page 35 Camera Access 13 Camera page 73 Capture Image Button 22 Cell Phone 38 Cleaning 158 Click to Center 21...
Page 175 Operating Instructions Reset to Factory Default page 142 Restart page 136 Rotating the mouse wheel 25 Save Settings page 140 Security: Administrator page 80 Session Status 135 Setup page 40 Setup Program 160 Single Camera page 17 Specifications 170 Status page 135 Support Information page 144 Support page 143 System Requirements for your PC 5...
Page 176 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.

Panasonic KX-HCM110A Operating Instructions Manual

1 Camera Monitoring

2 Various Camera Features

3 Camera Maintenance

Index

Quick Links

Operating Instructions

Network Camera

Related Manuals for Panasonic KX-HCM110A

Summary of Contents for Panasonic KX-HCM110A

Table of Contents