Warranty - Kasco J Series Operation & Maintenance Manual

WARRANTY

Warranty period:
3400JF, 3400HJF, 4400JF, 4400HJF = 2 years
Kasco® Marine, Inc. warrants this fountain to be free from defects in material or workmanship under nor-
mal use and service (excluding ropes, power cord, and propeller). The Kasco Marine, Inc. obligation under
this warranty is limited to replacing or repairing free of charge any defective part within the warranty period
from the date of shipment. Customer shall pay shipping charges for returning the unit to Kasco or an Autho-
rized Repair Center.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ANY OTHER OBLI-
GATION OR LIABILITY WHATEVER ON THE PART OF KASCO MARINE, INC. AND IN NO EVENT SHALL KASCO
MARINE, INC. BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES.
Warranty is void if:
• The equipment is not maintained properly according to the Maintenance Recommendations sup-
plied in this Owner's Manual.
• The equipment is returned for repair without the power cord.
• The unit, control panel, or power cord are altered in any way from original shipment. Cuts in the
power cord are not covered under warranty.
• The equipment is damaged by unauthorized tampering.
• The sacrificial zinc anode around the motor shaft shows significant deterioration (not maintained
according to Recommendations supplied in this Owner's Manual).
Warranty Claim Procedure: The best method for establishing warranty period is by keeping your original
receipt and registering the equipment online at
Once warranty coverage has been established, the unit may be sent to Kasco Marine or any Kasco Autho-
rized Repair Center for evaluation and repair. See Repair section for more information regarding warranty
repair procedure.
Kasco only accepts complete assemblies for warranty repair. We must receive the power cord
and all other components with the motor as originally assembled. Kasco will bill the customer
to replace any missing parts necessary for repair. It is not necessary to return the control
panel, mount, or other parts with the motor assembly, unless specifically requested by a Kasco
representative.
Please attach a repair form with the shipment. The repair form must include a name, physical
address (for return delivery of the repaired unit), daytime phone number, and an e-mail address
for correspondence regarding the warranty claim.
Any expedited shipping method for the return of the unit is at the customer's expense. Kasco
Marine will return units repaired under warranty at our expense via ground freight within the
continental United States.
kascomarine.com under the Support section.
3400 - 4400 J SERIES FOUNTAIN MANUAL
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