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Simple troubleshooting
Found a problem you can't fix? Don't panic... try these!
Problem
'I don't have the right
bolts for my TV!'
'I have a lot of leftover
bolts, is something
wrong?'
'I broke my release
cord!'
Cause
The world of TV technology
is always changing – it can
be hard to keep up
sometimes. So, it might be
the case that the correct
bolt size is not included...
you're just too advanced!
No, you did it very well! You
only need 4 bolts to install
the mount to your TV.
Because of all the different
types of TVs, we have
included the most common
sizes for the most sold TVs.
You don't know how strong
you are... sometimes when
the cord is pulled too hard,
it can snap.
TVM 3210/3410/3610 Series - English
Solution
Just ask Vogel's Consumer Care to
request a service kit, and we'll send
everything you need. Click here to contact
Vogel's Consumer Care.
Don't waste the other bolts, save them!
You can use them for another TV when
you buy a new one or use it elsewhere.
Don't panic. Just Push the ClickLoc™
Safety System downwards in both strips,
using a long screwdriver or allen key.
For new release cords, please click here to
contact Vogel's Consumer Care.
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