Simple Troubleshooting - vogel's TVM 3220 Series Installation Manual

2023-08-18 14:57
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Simple troubleshooting

Found a problem you can't fix? Don't panic... try these!
Problem
'There are stains on the arms of the wall mount'
Cause
The stains are caused by the paper pulp interior in the box. We decided to reduce the amount of plastic in the packaging and
therefore there is no plastic bag around the product anymore to prevent from some paper dust on the product. So, these stains
might occur.
Solution
The stains are easy to remove with a cloth.
Problem
'My TV does not remain leveled horizontally, with moving / turning it'
Cause
When you level your TV and tighten the thumbnut by hand, it might not be tight enough to stay level.
Solution
Level the TV with a spirit level and tighten the thumbnut thoroughly with a 4 mm allen key, instead of by hand.
Problem
'I don't have the right bolts for my TV!'
Cause
The world of TV technology is always changing – it can be hard to keep up sometimes. So, it might be the case that the correct bolt
size is not included... you're just too advanced!
Solution
Just ask Vogel's Consumer Care to request a service kit, and we'll send everything you need. Click here
(http://www.vogels.com/contact) to contact Vogel's Consumer Care.
Problem
'I have a lot of leftover bolts, is something wrong?'
Cause
No, you did it very well! You only need 4 bolts to install the mount to your TV. Because of all the different types of TVs, we have
included the most common sizes for the most sold TVs.
Solution
Don't waste the other bolts, save them!
You can use them for another TV when you buy a new one or use it elsewhere.
https://manuals.vogels.com/en-us/tvm3220_3240.html
TVM 3220 Series
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