Amcrest IP8M-T2669EW-AI User Manual

Amcrest IP8M-T2669EW-AI User Manual

8mp poe 4k ai dome camera

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Amcrest IP8M-T2669EW-AI / IP8M-T2699EB-AI
8MP POE 4K AI Dome Camera
User Manual
Version 1.0.0
st
Revised October 1
, 2020

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Summary of Contents for Amcrest IP8M-T2669EW-AI

  • Page 1 Amcrest IP8M-T2669EW-AI / IP8M-T2699EB-AI 8MP POE 4K AI Dome Camera User Manual Version 1.0.0 Revised October 1 , 2020...
  • Page 2: Table Of Contents

    System ............................ 60 Information ..........................64 Alarm ............................66 Logout ............................ 66 Remote Web Access Setup ....................67 Amcrest Cloud Desktop Setup ....................69 Web Access Setup (AmcrestView.com) ................. 69 FAQs/Troubleshooting ......................69 Glossary of Terms ........................71 FCC Statement ........................72 IC Warning Statement ......................
  • Page 3 To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware •...
  • Page 4 Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.
  • Page 5: Installation Guide

    IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor.
  • Page 6: Microsd Card Installation

    How to Setup the Camera To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your...
  • Page 7: App Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
  • Page 8 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue.
  • Page 9 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
  • Page 10 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support...
  • Page 11: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 12 Open a web browser and enter this IP address for your camera into browser and press Enter. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 13: Operation And Interface

    The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream.
  • Page 14 This is the interface for the playback menu. There are 5 main sections: Section 1: Allows the user to filter between video (.mp4) or snapshots (.jpg). Section 2: Allows the user to playback events based on calendar dates. If events are detected via the microSD card the days will be highlighted indicating recordings are available for that day.
  • Page 15: Camera

    Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud...
  • Page 16 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness.
  • Page 17 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Exposure This menu allows the user to adjust exposure settings. Below is an explanation of the features listed in this menu. Profile: This dropdown box allows the user to select which profile to modify.
  • Page 18 This menu allows the user to adjust white balance settings. Below is an explanation of the features provided in this menu. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
  • Page 19 Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Mode: This dropdown box allows the user to select whether to turn the IR light on or off. Auto – Sets the IRs to automatically turn on or off based on Day & Night conditions. Manual –...
  • Page 20 Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 21 Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. Event: Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size: This dropdown box shows the image size.
  • Page 22 Privacy Masking Privacy Masking allows the user to enable and disable up to 4 privacy masking blocks on the live view window. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button.
  • Page 23 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Overlay The Overlay menu allows the user to enable or disable the Amcrest overlay logo in the interface.
  • Page 24 Enable – This radio button allows the user to enable the Amcrest Overlay. The logo can be placed in different areas of the interface by clicking the overlay on the interface and moving it with your mouse to a desired area.
  • Page 25 Below is an explanation for each of the fields on the Audio menu: Main Stream: Sets the audio settings for the main stream: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select an audio format. By default, the camera will be set to AAC encoding.
  • Page 26 Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled. Microphone Volume: This slider allows the user to select the microphone volume. The value ranges from 0 to 100. The default value is 50.
  • Page 27 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...
  • Page 28 QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 29 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 30 IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users. Below is a screenshot of the IP Filter screen: Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites.
  • Page 31 Below is an explanation of fields on the SMTP (Email) settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Authentication: This dropdown box allows the user to select an encryption type. There are two types of email encryption protocols that are available: SSL: Secure Socket Layer TLS: Transport Layer Security...
  • Page 32 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access.
  • Page 33: Event

    Below is a screenshot of this menu: For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. Motion Detection This tab allows the user to modify motion detection settings.
  • Page 34 Below is an explanation of the fields on the Motion Detection tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 35 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 36 Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered.
  • Page 37 Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 38 Below is an explanation of the fields on the Audio Detection tab: Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage.
  • Page 39 Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 40 Smart Plan A smart plan acts as the “master switch” for all AI features available in your camera. Below is a screenshot of the Smart Plan menu: To refresh the menu to its original format, click the Refresh button. To save a smart plan to your camera, click the Save button.
  • Page 41 Below is a description of the options in this menu: Enable: This checkbox is used to enable face detection. OSD: This checkbox is used to enable face detection OSD information in the face statistics overlay. Schedule: Allows the user to set a schedule in which face detection will be triggered. Face Enhancement: This checkbox is used to enhance the accuracy of a detected face image.
  • Page 42 4. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the device prior to enabling this setting. For more information on setting up email alerts, please visit amcrest.com/support. Note: If needed, click on the Enable Face Exposure checkbox to automatically increase, or decrease the exposure of the image once a face is detected.
  • Page 43 Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to the information below.
  • Page 44 Direction: This dropdown menu allows the user to set which direction the object will be going for the tripwire to be triggered. It can be set left, right, or in both directions (A<->B). Object filter: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera.
  • Page 45 Note: The target filtering and pixel counter can be used to refine the set rule however for optimal experience it is highly recommended to leave these settings as default To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 46 Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Rule Type: This dropdown menu allows the user to select an IVS rule type (Tripwire or Intrusion).
  • Page 47 Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered. Snapshot: This checkbox allows a snapshot of the IVS event to be sent via Email when triggered.
  • Page 48 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Smart Motion Detection Smart Motion Detection (SMD) uses an advanced algorithm to differentiate human and vehicular shapes within a scene and send alarms only when a person or vehicle is detected.
  • Page 49 Below is a description of the options in this menu: Enable: Use this checkbox to enable Smart Motion Detection. Effective Object: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera. Both effective object checkboxes can be activated at the same time. Human: This checkbox allows the camera to be triggered only when a human figure is detected.
  • Page 50 Below is a screenshot of the Alarm menu: Below is a description of the options in this menu: Enable: Use this checkbox to enable relay activation. Relay-in: The default alarm type will be Alarm 1. Schedule: Allows the user to set a schedule in which the alarm will be triggered. Anti-Dither: This field allows the user to set the anti-dither time.
  • Page 51 Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a motion detection alarm is triggered. Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be.
  • Page 52 Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera. Send Email: This checkbox allows the user to enable the camera to send an email when an SD Card abnormality is detected.
  • Page 53 Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event.
  • Page 54: Storage

    Storage This menu section allows the user to change storage settings for the camera. Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the...
  • Page 55 Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 56: Destination

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 57 Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Scheduled: This checkbox allows a schedule to be enabled for the record path. Motion Detect: This checkbox allows motion detection record types to be sent to the record path.
  • Page 58 Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server.
  • Page 59 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
  • Page 60: System

    For more information on Amcrest Cloud visit: amcrestcloud.com System This menu section allows the user to change general settings for the camera. General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time.
  • Page 61 Below is an explanation of the fields on the Date & Time settings tab: Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera.
  • Page 62 Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the account screen: Below is an explanation of the fields on the Account screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature.
  • Page 63 Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings.
  • Page 64: Information

    To upgrade the firmware for your camera, follow the steps provided below: Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 65 This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search.
  • Page 66: Alarm

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table.
  • Page 67: Remote Web Access Setup

    Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop-down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 68 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...
  • Page 69: Amcrest Cloud Desktop Setup

    View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 70 • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: •...
  • Page 71: Glossary Of Terms

    8. Network connection is not stable. Below are a few possible reasons why this may be occurring: • The network is not stable. • There may be an IP address conflict. • There may be a MAC address conflict. • The PC or camera network card may be defective.
  • Page 72: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
  • Page 73: Ic Warning Statement

    (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 74 This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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