Amcrest IP8M-2899EW-AI User Manual
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Amcrest IP8M-2899EW-AI User Manual

8mp 4k outdoor poe+ ptz ai speed dome camera
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IP8M-2899EW-AI
8MP 4K Outdoor POE+ PTZ AI Speed Dome Camera
User Manual
Version: 1.0.0
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November 17
, 2021

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Summary of Contents for Amcrest IP8M-2899EW-AI

  • Page 1 IP8M-2899EW-AI 8MP 4K Outdoor POE+ PTZ AI Speed Dome Camera User Manual Version: 1.0.0 November 17 , 2021...

  • Page 2: Table Of Contents

    Contents Welcome ..............................3 Overview ..............................4 Features ..............................4 Connection & Installation ........................6 Camera Access Setup ..........................8 Desktop Access Setup .......................... 13 Live ............................... 14 Playback ............................... 17 Cloud Storage ............................18 Setup ..............................18 Camera ..............................18 Network ...............................

  • Page 3: Welcome

    To contact Amcrest support, please do one of the following: visit https://amcrest.com/contact Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Overview

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
  • Page 5 AI Features This AI features included with your camera use advanced algorithms to increase the efficiency of your device and provide more protection for your property. The camera includes features such as, smart motion detection, which help to reduce false alerts by allowing the camera to only detect when a human or motor vehicle are frame, deep IVS for advanced perimeter protection, face detection, as well as video metadata options to detect people, non- motor-vehicles, and motor vehicles.

  • Page 6: Connection & Installation

    Connection & Installation This section provides information about the connection and installation of the Amcrest Outdoor PTZ camera. Note: This is a POE+ device and requires a POE+ compatible router/switch to function. For more information on POE+ visit: http://amcrest.com/poeplus Installation Guide Important Notice: Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera.
  • Page 7 Note: There maybe 3 carabiners included with the camera. These carabiners will be used to provide additional support to the camera after installation. To install, link one carabiner to the mounting bracket then link the third carabiner to the camera. The camera will come with proper installation materials such as screws and anchors already, however, if replacements are needed a 9/16 lag bolt, masonry anchor, cement anchor will be required.

  • Page 8: Camera Access Setup

    Cement Installation 1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket to remove the unit from its base. 2. Using the mounting bracket, mark holes in the appropriate areas you would like to mount the camera. 3.
  • Page 9 How to Setup the Camera To make your experience with your Amcrest camera easy and simple, we have provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you.
  • Page 10 Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 11 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
  • Page 12 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Live

    If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 15 Section 4: These options are used to access the live view interface (Live), access video metadata using the AI Live menu, access playback, as well as a shortcut to cloud storage. For more information about Amcrest Cloud storage, please visit https://amcrest.com/cloud...
  • Page 16 PTZ Control The PTZ tab allows the user to pan, tilt, zoom and focus the camera. The PTZ control panel allows the user to position the camera in different ways. The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction.

  • Page 17: Playback

    Playback The Playback tab allows the user to playback the camera’s recorded video. Please note, for a better experience it is recommended to use a plugin-based browser such as Internet Explorer or IE mode in Microsoft Edge. Below is a screenshot of the Playback tab: This is the interface for the playback menu.

  • Page 18: Cloud Storage

    Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. On this website users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud...
  • Page 19 Picture The picture menu allows the user to adjust image options for the camera. Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
  • Page 20 Exposure This menu allows users to select and adjust key exposure features. For more information on the items listed in this menu, refer to the information provided below. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
  • Page 21 WDR: Stands for Wide Dynamic Range. Like BLC, select this option to help balance out washed out video due to high levels of natural light in the environment. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button.
  • Page 22 B/W: Allows the user to set the video stream to black and white, however, if the illuminated image is too dark it will switch to IR mode. Auto: Uses day and night sensitivity settings to change between color mode, infrared, and black& white modes.
  • Page 23 Smart IR: Allows the user to automatically set the camera’s IR lights to on and off positions based on Day & Night conditions. ZoomPrio: Allows the user to adjust correction settings for IR functionality. The default value is 50, however, it can range from 0 ~ 100. OFF: Permanently turns off the IR lights.
  • Page 24 Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. Smart Codec: a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 25 Overlay This menu also allows the user to enable or disable overlays on the live view screen. This includes, privacy masking, channel titles, time & date overlays, etc. Below is a description of the options provided in this menu. Privacy Masking Privacy masking is used to block or mask certain areas of the live view screen.
  • Page 26 To customize a channel title overlay, enter the text into the Input Channel Title box and choose an alignment setting from the Text Align dropdown menu. Click on the overlay in the interface and use your mouse to place the overlay where you would like to on the screen.
  • Page 27 Save button. Logo Overlay This option is used to enable or disable the Amcrest logo on the live view screen. By default, the Amcrest logo will be enabled, however, to remove the Amcrest logo, click on the Disable option and Save.
  • Page 28 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Custom Overlay This option is used to enable or disable a customized logo on the live view interface. Below is a screenshot of the custom overlay menu.
  • Page 29 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Path This menu allows the user to set a designated path on their computer for a specified recording type. Please note, this feature is only available on Internet Explorer or IE Mode on Microsoft Edge as it requires a plugin from the browser to function.

  • Page 30: Network

    Audio in Device: This field allows the user to select what source to get audio from. The default is the camera’s built-in mic. Alternatively, the line in mic can be selected. Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled.
  • Page 31 QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 32 Connection The Connection menu item has two tabs: Connection and ONVIF. The Connection tab is where users can configure port connections. Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time.
  • Page 33 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. SMTP (Email) This screen allows the user to input email information to enable email notifications to be sent. Please make sure to select the email service you wish to use from the provider options provided and input the appropriate credentials into the interface.
  • Page 34 Username: This field allows the user to enter the SMTP username. Password: This field allows the user to enter the password associated with the SMTP username. Sender: This field allows the user to enter the sender email address. This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera.

  • Page 35: Ptz

    The fourth column shows the Internal Port used by that service to establish communication from the router to the camera. To edit this, click the pencil button in the modify column for that line item. The fifth column shows the External Port used by that service to establish communication from the router to the internet.

  • Page 36: Event

    Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 37 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 38 Send Email: This checkbox allows the user to enable the camera to send an email when a video tampering alarm is triggered. PTZ: This checkbox allows the user to enable PTZ events to be sent from the camera. This event can be sent via email alerts or via the web interface directly.
  • Page 39 Record: This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered. Record Delay: his field specifies in seconds how long the delay between alarm activation and recording should be. Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a video tamper alarm is triggered.
  • Page 40 Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. Please note, this camera has a built-in alarm track feature which allows the camera to automatically track and follow an object once the rule is triggered.
  • Page 41 Tripwire Tripwire allows the camera to trigger an event if an object, such as a human or vehicle, crosses the set tripwire line. Below is a description of the features in this menu: Preset: Use this dropdown menu to select a preset. Please note the preset and smart plan must be enabled to add an IVS rule type.
  • Page 42 5. Enable the Record checkbox to record the event. 6. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the camera prior to enabling this setting. 7.
  • Page 43 Clear: Clears the modified target area to draw the target area on the live monitoring screen Draw Target: Allows the user to set a target area on the live monitor screen. An IVS event will not occur outside the target box. To reset to default settings, click the Reset Defaults button.
  • Page 44 Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered. Snapshot: This checkbox allows a snapshot of the IVS event to be sent via Email when triggered.
  • Page 45 Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a motion detection alarm is triggered. Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be.
  • Page 46 Relay-Out: This checkbox allows the user to enable a third-party external alarm if one is connected to the dongle wires on the device. Alarm Delay: This field specifies, in seconds, how long the delay between IVS events will be in relation to a connected external alarm.
  • Page 47 4. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the device prior to enabling this setting. For more information on setting up email alerts, please visit amcrest.com/support. Note: If needed, click on the Enable Face Exposure checkbox to automatically increase, or decrease the exposure of the image once a face is detected.
  • Page 48 Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access. SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for.
  • Page 49 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera.

  • Page 50: Storage

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Storage This menu section allows the user to change storage settings for the camera. Schedule The schedule menu manages the recording schedule for the camera.
  • Page 51 Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 52 Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 53 Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button.

  • Page 54: System

    This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device.
  • Page 55 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings. Below is an explanation of the fields on the General settings tab: Device Name: This field allows the user to change the device’s name.
  • Page 56 No.: This column shows the user’s number on the user list. Username: This column shows the usernames of the different accounts on the camera. Group Name: This column shows the group of the different accounts on the camera. Description: This column shows a description of the account. Modify: This column allows the user to modify the user account.

  • Page 57: Information

    Go to https://amcrest.com/firmware Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.

  • Page 58: Alarm

    This screen allows the user to see various information about the camera’s software versions, as well as other information. On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) is displayed here. This screen is where the camera’s activity log is kept.

  • Page 59: Logout

    Logout Clicking the logout button will log out the user. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 60 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit https://amcrest.com/contact and use the email form.

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