Amcrest IP8M-T2599EW User Manual
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Amcrest IP8M-T2599EW User Manual

8mp poe 4k ai dome camera
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Amcrest IP8M-T2599EW / IP8M-T2599EB
8MP POE 4K AI Dome Camera
User Manual
Version 1.0.0
nd
Revised July 2
, 2020

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Summary of Contents for Amcrest IP8M-T2599EW

  • Page 1 Amcrest IP8M-T2599EW / IP8M-T2599EB 8MP POE 4K AI Dome Camera User Manual Version 1.0.0 Revised July 2 , 2020...

  • Page 2: Table Of Contents

    Destination ..........................47 System ............................50 Information ..........................55 Alarm ............................56 Logout ............................57 Remote Web Access Setup ......................57 Amcrest Cloud Desktop Setup ....................59 Web Access Setup (AmcrestView.com) ..................60 FAQs/Troubleshooting ......................60 Glossary of Terms........................62 FCC Statement ..........................63 IC Warning Statement .......................64 Appendix A: Toxic or Hazardous Materials or Elements .............64...

  • Page 3: Welcome

    To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware •...

  • Page 4: Features And Specifications

    Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.

  • Page 5: Device Overview

    IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor.

  • Page 6: Installation Guide

    Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket.

  • Page 7: Microsd Card Installation

    How to Setup the Camera To make your experience with your Amcrest camera easy and simple, we have provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you.

  • Page 8: App Setup

    1. Download and open the Amcrest Cloud app from the App Store or Play Store. Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
  • Page 9 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have 5. Scan the QR code on the back/side/bottom of a set password the app will automatically detect that the camera or manually enter the camera’s serial a new camera is being added.
  • Page 10 Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. 1. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 11 2. Open the app and tap on the + symbol in the middle 3. Tap on Add Device to add a new device to your app. of the screen to begin adding your PoE device. 4. Tap on PoE Camera Next, select a connection type.
  • Page 12 9. Your camera is now set up and ready for use on the Amcrest View Pro app. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Operation And Interface

    The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream.

  • Page 15: Playback

    Playback The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback tab: This is the interface for the playback menu. There are 5 main sections: Section 1: Allows the user to filter between video (.mp4) or snapshots (.jpg). Section 2: Allows the user to playback events based on calendar dates.

  • Page 16: Setup

    Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
  • Page 17 Configuration The Configuration menu allows the user to configure image profiles for normal, day, and night usage. Below is an explanation of the features provided in this menu. Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
  • Page 18 • Mirror: This radio button allows the user to turn the mirroring feature on or off. Turning mirroring on will mirror the picture. • Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is recommended only if the camera is mounted upside down.
  • Page 19 • Mode: This option allows the user to choose between different white balance modes. • Auto: Allows the camera to automatically adjust white balance settings while in use. • Sunny: Allows the camera to automatically adjust white balance settings in sunny or bright conditions. •...
  • Page 20 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on.
  • Page 21 Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 22 Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: • Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. ▪...
  • Page 23 For Logo Overlay, the radio button enables or disabled the Amcrest logo from the live view screen. To remove all the settings applied in this menu, click Remove All. To delete a specific setting, select the setting you wish to delete can click Delete.
  • Page 24 • Audio in Device: This field allows the user to select what source to get audio from. The default is the camera’s built-in mic. Alternatively, the line in mic can be selected. • Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled.
  • Page 25 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...
  • Page 26 QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 27 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 28 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users.
  • Page 29 Below is an explanation of fields on the SMTP (Email) settings screen: • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server. •...
  • Page 30 • Keep Alive: This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly. • Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information.

  • Page 31: Event

    Before you create certificate or download certificate, from main window->Setup->Network->Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper.
  • Page 32 Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 33 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 34 Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered.
  • Page 35 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 36 Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. Enable Intensity Change: This checkbox enables the user to adjust sensitivity and threshold settings for audio detection.
  • Page 37 Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 38 Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to the information below.
  • Page 39 Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Schedule: Allows the user to set a schedule in which the IVS rule will be triggered.
  • Page 40 Setting a Tripwire 1. Select Tripwire from the Rule Type menu. Set a name for the rule by double clicking the mouse over the Name of the rule. 2. Click on Setup to set a schedule, set your periods (if any) and click Save to continue. 3.
  • Page 41 Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Schedule: Allows the user to set a schedule in which the IVS rule will be triggered.
  • Page 42 Setting an Intrusion Area 1. Select Intrusion from the Rule Type menu. Set a name for the rule by double clicking the mouse over the Name of the rule. 2. Click on Setup to set a schedule, set your periods (if any) and click Save to continue. 3.
  • Page 43 Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access. SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: •...
  • Page 44 Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.

  • Page 45: Storage

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Storage This menu section allows the user to change storage settings for the camera. Schedule The schedule menu manages the recording schedule for the camera.
  • Page 46 o Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 47: Destination

    Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 48 Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 49 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 50: System

    Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 51 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...
  • Page 52 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
  • Page 53 • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. • Username: This tab shows the usernames available on the camera. • Group: This tab shows the user groups available on the camera. •...
  • Page 54 This menu allows the user to upgrade the camera’s firmware. Below is a screenshot of the Upgrade screen: To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. •...

  • Page 55: Information

    • Once the firmware file has been imported, click Upgrade. • The device will reset, return to the web user interface. The upgrade is now complete. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. Information This menu section allows the user to view information about the camera for reference purposes.

  • Page 56: Alarm

    To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices.

  • Page 57: Logout

    Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router. Below is a step-by-step walkthrough that details how to setup Amcrest cameras for Remote Web Access using UPnP and DDNS: 1.
  • Page 58 6. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 59: Amcrest Cloud Desktop Setup

    Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 60: Web Access Setup (Amcrestview.com)

    4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 61 • Click on PC Sync to sync the date and time. • Click Save to save and apply the new date and time settings. 5. Motion detection does not work. Below are a few possible reasons why this may be occurring: •...

  • Page 62: Glossary Of Terms

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.

  • Page 63: Fcc Statement

    • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm. • SMTP – Simple Main Transfer Protocol is an Internet standard for electronic mail (e-mail) transmission. •...

  • Page 64: Ic Warning Statement

    IC Warning Statement TThis device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 65 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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