Amcrest IP8M-2693EW-AI User Manual
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Amcrest IP8M-2693EW-AI User Manual

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Amcrest IP8M-2693EW-AI / IP8M-2693EB-AI
8MP POE 4K AI Dome Camera
User Manual
Version 1.0.0
st
Revised October 1
, 2020

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Summary of Contents for Amcrest IP8M-2693EW-AI

  • Page 1 Amcrest IP8M-2693EW-AI / IP8M-2693EB-AI 8MP POE 4K AI Dome Camera User Manual Version 1.0.0 Revised October 1 , 2020...

  • Page 2: Table Of Contents

    Destination.........................58 System ..........................62 Information ........................66 Alarm ..........................68 Logout ..........................68 Remote Web Access Setup ....................69 Amcrest Cloud Desktop Setup ....................71 Web Access Setup (AmcrestView.com) ................71 FAQs/Troubleshooting .......................71 Glossary of Terms .......................73 FCC Statement ........................74 IC Warning Statement ......................75 Appendix A: Toxic or Hazardous Materials or Elements ............75...

  • Page 3: Welcome

    To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware •...

  • Page 4: Features And Specifications

    Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.

  • Page 5: Installation Guide

    IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor.
  • Page 6 6. Align the camera with the installation sticker, then line up the 3 screw holes in the camera pedestal to the three plastic expansion bolts on the installation surface. Put the three included screws through the camera then insert them into the expansion bolts firmly. 7.

  • Page 7: Camera Access Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.

  • Page 8: App Setup

    1. Download and open the Amcrest Cloud app from the App Store or Play Store. Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
  • Page 9 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have 5. Scan the QR code on the back/side/bottom of a set password the app will automatically detect that the camera or manually enter the camera’s serial a new camera is being added.
  • Page 10 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
  • Page 11 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support...

  • Page 12: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 13 Open a web browser and enter this IP address for your camera into browser and press Enter. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.

  • Page 14: Operation And Interface

    The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream.

  • Page 15: Playback

    Section 3: This is the live view feed from the camera. Section 4: This section allows the user to access setup options, alarms, and logout the interface. Section 5: This option allows the user to take a snapshot of the live view screen. Playback The Playback tab allows the user to playback the camera’s recorded video.

  • Page 16: Setup

    Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 17: Camera

    There are 3 main sections to note in the Setup tab: 1. Menu Bar: Allows the user to switch between Configuration and Profile Management options. 2. Menu Items: Each menu option opens a different menu which allows the user to change between specific settings configurations.
  • Page 18 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness.
  • Page 19 Shutter Priority: This setting will maximize the fastest shutter speed and will sacrifice the gain in return. Manual - This setting lets you select your shutter speed and have the gain adjust automatically. Selecting customized range will let you both the shutter speed an adjust the gain manually. Exposure Comp: Use this slider to adjust the exposure compensation.
  • Page 20 Regional Custom: Allows the user to select an area (region) on the live view screen in which white balance will be most applicable. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button.
  • Page 21 Below is an explanation for each of the fields on the Profile Management tab: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night. General: The system can automatically alternate between night and day based on the profiles for each.
  • Page 22 Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 23 Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. Event: Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size: This dropdown box shows the image size. By default, the screenshot size is the same size as the video feed’s resolution.
  • Page 24 Channel Title The Channel Title menu allows the user to enable, disable, and customize channel titles in the interface. Enable – This radio button allows the user to enable the channel title. The channel title can be placed in different areas of the interface by clicking the title on the interface and moving it with your mouse to a desired area.
  • Page 25 The Overlay menu allows the user to enable or disable the Amcrest overlay logo in the interface. Enable – This radio button allows the user to enable the Amcrest Overlay. The logo can be placed in different areas of the interface by clicking the overlay on the interface and moving it with your mouse to a desired area.
  • Page 26 Enable – This radio button allows the user to enable the face detection statistics overlay. The Face Statistics overlay can be placed in different areas of the interface by clicking the title on the interface and moving it with your mouse to a desired area. Disable –...
  • Page 27 Below is an explanation for each of the fields on the Audio menu: Main Stream: Sets the audio settings for the main stream: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select an audio format. By default, the camera will be set to AAC encoding.
  • Page 28 Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled. Microphone Volume: This slider allows the user to select the microphone volume. The value ranges from 0 to 100. The default value is 50.
  • Page 29 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...
  • Page 30 QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 31 Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. TCP Port: This field designates the Transmission Control Protocol (TCP) port number.
  • Page 32 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 33 Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 34 Login Anonymously: This checkbox allows the user to anonymously login to the server. Username: This field allows the user to enter the SMTP username. Password: This field allows the user to enter the password associated with the SMTP username. Sender: This field allows the user to enter the sender email address. This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera.
  • Page 35 The third column shows the name of the protocol used by that service. To edit this, click the pencil button in the modify column for that line item. The fourth column shows the Internal Port used by that service to establish communication from the router to the camera.

  • Page 36: Event

    Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. Motion Detection This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detection tab: Enable: This checkbox enables motion detection for the camera.
  • Page 37 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 38 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 39 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: Enable: This checkbox enables a video tamper alarm for the camera.
  • Page 40 Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 41 Below is an explanation of the fields on the Audio Detection tab: Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage.
  • Page 42 Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a motion detection alarm is triggered. Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be.
  • Page 43 Below is a description of the options in this menu: Enable: This checkbox is used to enable face detection. OSD: This checkbox is used to enable face detection OSD information in the face statistics overlay. Schedule: Allows the user to set a schedule in which face detection will be triggered. Face Enhancement: This checkbox is used to enhance the accuracy of a detected face image.
  • Page 44 4. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the device prior to enabling this setting. For more information on setting up email alerts, please visit amcrest.com/support. Note: If needed, click on the Enable Face Exposure checkbox to automatically increase, or decrease the exposure of the image once a face is detected.
  • Page 45 Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to the information below.
  • Page 46 Direction: This dropdown menu allows the user to set which direction the object will be going for the tripwire to be triggered. It can be set left, right, or in both directions (A<->B). Object filter: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera.
  • Page 47 Note: The target filtering and pixel counter can be used to refine the set rule however for optimal experience it is highly recommended to leave these settings as default To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 48 Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Rule Type: This dropdown menu allows the user to select an IVS rule type (Tripwire or Intrusion).
  • Page 49 Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered. Snapshot: This checkbox allows a snapshot of the IVS event to be sent via Email when triggered.
  • Page 50 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Smart Motion Detection Smart Motion Detection (SMD) uses an advanced algorithm to differentiate human and vehicular shapes within a scene and send alarms only when a person or vehicle is detected.
  • Page 51 Below is a description of the options in this menu: Enable: Use this checkbox to enable Smart Motion Detection. Effective Object: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera. Both effective object checkboxes can be activated at the same time. Human: This checkbox allows the camera to be triggered only when a human figure is detected.
  • Page 52 Below is a screenshot of the Alarm menu: Below is a description of the options in this menu: Enable: Use this checkbox to enable relay activation. Relay-in: The default alarm type will be Alarm 1. Schedule: Allows the user to set a schedule in which the alarm will be triggered. Anti-Dither: This field allows the user to set the anti-dither time.
  • Page 53 Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a motion detection alarm is triggered. Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be.
  • Page 54 Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera. Send Email: This checkbox allows the user to enable the camera to send an email when an SD Card abnormality is detected.
  • Page 55 Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event.

  • Page 56: Storage

    Storage This menu section allows the user to change storage settings for the camera. Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the...
  • Page 57 Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 58: Destination

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 59 Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Scheduled: This checkbox allows a schedule to be enabled for the record path. Motion Detect: This checkbox allows motion detection record types to be sent to the record path.
  • Page 60 Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server.
  • Page 61 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 62: System

    For more information on Amcrest Cloud visit: amcrestcloud.com System This menu section allows the user to change general settings for the camera. General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time.
  • Page 63 Below is an explanation of the fields on the Date & Time settings tab: Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera.
  • Page 64 Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the account screen: Below is an explanation of the fields on the Account screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature.
  • Page 65 Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings.

  • Page 66: Information

    To upgrade the firmware for your camera, follow the steps provided below: Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 67 This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search.

  • Page 68: Alarm

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table.

  • Page 69: Remote Web Access Setup

    6. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop-down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 70 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: 1.

  • Page 71: Amcrest Cloud Desktop Setup

    4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 72 • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: •...

  • Page 73: Glossary Of Terms

    8. Network connection is not stable. Below are a few possible reasons why this may be occurring: • The network is not stable. • There may be an IP address conflict. • There may be a MAC address conflict. • The PC or camera network card may be defective.

  • Page 74: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.

  • Page 75: Ic Warning Statement

    (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 76 This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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