Amcrest IP8M-2493EW-V2 User Manual
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Amcrest IP8M-2493EW-V2 User Manual

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Amcrest IP8M-2493EW-V2 / IP8M-2493EB-V2
8MP POE 4K AI Dome Camera
User Manual
Version 1.0.0
th
Revised June 30
, 2020

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Summary of Contents for Amcrest IP8M-2493EW-V2

  • Page 1 Amcrest IP8M-2493EW-V2 / IP8M-2493EB-V2 8MP POE 4K AI Dome Camera User Manual Version 1.0.0 Revised June 30 , 2020...

  • Page 2: Table Of Contents

    System ............................47 Information ..........................52 Alarm ............................54 Logout ............................54 Remote Web Access Setup ......................54 Amcrest Cloud Desktop Setup ....................56 Web Access Setup (AmcrestView.com)..................57 FAQs/Troubleshooting ......................57 Glossary of Terms ........................59 FCC Statement .......................... 60 IC Warning Statement .......................

  • Page 3: Welcome

    Amcrest support, please do one of the following: Visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware •...

  • Page 4: Features And Specifications

    Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.

  • Page 5: Device Overview

    is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed manually. Device Overview The image below shows the structure of the camera: The images below show the dimensions for the camera.

  • Page 6: Installation Guide

    Once connected to a PC or mobile device you will be able to configure the device to your network. For more information. Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket.

  • Page 7: Microsd Card Installation

    To install the camera onto a wall, follow the steps below: 1.Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the three inner hex screws on enclosure. 2.Place the installation sticker on the wall or ceiling surface that you wish to mount your camera. 3.Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included expansion bolts.

  • Page 8: Camera Access Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.

  • Page 9: App Setup

    Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 10 When you have finished Finish. setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. For more information about the Amcrest Cloud app and its features, visit amcrest.com/support...
  • Page 11 Make sure your camera and mobile device are on the same network during setup. 1. Download and open the Amcrest View Pro app from the App Store or Play Store. 2. Open the app and tap on the + symbol in the middle 3.
  • Page 12 9. Your camera is now set up and ready for use on the Amcrest View Pro app. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Operation And Interface

    If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.

  • Page 15: Playback

    Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream. Section 3: This is the live view feed from the camera.

  • Page 16: Setup

    Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 17: Camera

    There are 3 main sections to note in the Setup tab: 1. Menu Bar: Allows the user to switch between Configuration and Profile Management options. 2. Menu Items: Each menu option opens a different menu which allows the user to change between specific settings configurations.
  • Page 18 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
  • Page 19 • 3D NR: Allows the user to enable or disable 3D noise reduction. • 3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-100. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button.
  • Page 20 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. • Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3 options are Auto, Color, and B&W.
  • Page 21 Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 22 • Reference Bit Rate: This is the recommended bit rate value according to the resolution and frame rate selected. • Bit Rate: This dropdown box allows the user to select a bit rate. • Frame Interval: This field allows the user to set the P frame amount between two I frames. The value ranges from 1 to 150 seconds.
  • Page 23 For Logo Overlay, the radio button enables or disabled the Amcrest logo from the live view screen. To remove all the settings applied in this menu, click Remove All. To delete a specific setting, select the setting you wish to delete can click Delete.
  • Page 24 This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network. Below is a screenshot of the TCP/IP settings tab: Below is an explanation of the fields on the TCP/IP settings tab: •...
  • Page 25 QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 26 Below is a screenshot of the Port settings tab: Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time.
  • Page 27 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 28 Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 29 • Sender: This field allows the user to enter the sender email address. This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera. • Authentication: This dropdown box allows the user to select an encryption type. There are two types of email encryption protocols that are available.

  • Page 30: Event

    the External Port used by that service to establish communication from the router to the internet. To edit this, click the pencil button in the modify column for that line item. The sixth column shows the status of the protocol. If the protocol was mapped successfully, this field will say “Mapping Succeeded”.
  • Page 31 Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 32 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 33 Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered.
  • Page 34 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 35 Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to...
  • Page 36 1. Ensure a Smart Plan has been activated in the Smart Plan menu for IVS. 2. Access the IVS menu and click on the Add ( ) icon to begin customizing IVS rules. 3. Use the dropdown menu in the Rule Type column to select which IVS rule you want to use. Tripwire Tripwire allows the camera to trigger an event if an object, such as a human or vehicle, crosses the set tripwire line.
  • Page 37 Clear: This option is used to clear the drawn rule set on the live monitor screen. Target filter: Sets a maximum and minimum size in which an event will be triggered. Clear: Clears the modified target area to draw the target area on the live monitoring screen. Draw Target: Allows the user to set a target area on the live monitor screen.
  • Page 38 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Intrusion Intrusion allows the camera to trigger an event if an object, such as a human or vehicle, appears or crosses a set intrusion area set by the user.
  • Page 39 Draw Target: Allows the user to set a target area on the live monitor screen. An IVS event will not occur outside the target box. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 40 Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access. SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: •...
  • Page 41 Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.

  • Page 42: Storage

    • Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. • Send Email: This checkbox allows the user to enable the camera to send an email when illegal access is attempted. To reset to default settings, click the Reset Defaults button.
  • Page 43 • Video Recording Schedule: To specify a video recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days.

  • Page 44: Destination

    Setup: Clicking this button opens a screen that allows for snapshot periods to be set for each day and for each snapshot type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 45 Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 46 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 47: System

    Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 48 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...
  • Page 49 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
  • Page 50 • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. • Username: This tab shows the usernames available on the camera. • Group: This tab shows the user groups available on the camera. •...
  • Page 51 This menu allows the user to upgrade the camera’s firmware. Below is a screenshot of the Upgrade screen: To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. •...

  • Page 52: Information

    • Once the firmware file has been imported, click Upgrade. • The device will reset, return to the web user interface. The upgrade is now complete. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. Information This menu section allows the user to view information about the camera for reference purposes.
  • Page 53 To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices.

  • Page 54: Alarm

    Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router. Below is a step-by-step walkthrough that details how to setup Amcrest cameras for Remote Web Access using UPnP and DDNS: 1.
  • Page 55 6. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 56: Amcrest Cloud Desktop Setup

    Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 57: Web Access Setup (Amcrestview.com)

    4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 58 • Navigate to Setup>>System>>General • Click on the Date & Time tab. • Click on PC Sync to sync the date and time. • Click Save to save and apply the new date and time settings. 5. Motion detection does not work. Below are a few possible reasons why this may be occurring: •...

  • Page 59: Glossary Of Terms

    • There are two loops connected to one alarm device. 11. Downloaded files cannot be played back. Below are a few possible reasons why this may be occurring: • The media player software on the PC may not be able to read the file format. •...

  • Page 60: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.

  • Page 61: Ic Warning Statement

    End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. IC Warning Statement TThis device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 62 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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