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Troubleshooting
Several common issues may occur while using Time Machine. This section describes how to
address them.
The Time Machine fails to start
Reinstall the Time Machine software. Run TimeMachineSetup.msi from the USB Flash drive
or download from the SiTime site:
email from your local SiTime sales representative.
Programming generates a FAIL message
Make sure you are using an appropriate Field Programmable (FP) part in the correct socket
and that part has not been programmed already. If these conditions are met and programming
fails, try replacing the device.
Reporting a bug
Time Machine has an automatic crash report sending feature. If the system crashes, please
send a report to SiTime. Please provide additional information to help us to analyze and resolve
the issue.
If you find a bug that does not cause the program to crash, or if you have a feature to
suggest, please contact SiTime Support at TimeMachineSupport@sitime.com. Please follow
suggestions in this section before reporting an issue.
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Time Machine User's Manual
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