Troubleshooting - Xylem YSI Pro1020 User Manual

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bottle that was originally included with the sensor. This can be filled
with buffer 4 solution. If you no longer have the storage bottle, simply
place the sensor in a buffer 4 solution.
When storing the dissolved oxygen sensor for more than 30 days,
remove the cap membrane and thoroughly rinse the dissolved
oxygen sensor with distilled or deionized water. Once the sensor
has been rinsed either blow it dry with compressed air or allow to air
dry completely. Next, install a new, clean, dry cap membrane onto
the sensor. This will keep the sensor dry and protect the anode and
cathode during storage. After storing for a long period of time, it is
necessary to "condition" the dissolved oxygen sensor by installing a
new membrane with electrolyte solution.
Long Term Storage Temp: -5 to 70°C (23 to 158°F) without pH
0 to 30°C (32 to 86°F) with pH or ORP*
*Operating temperature range for pH sensor is -5 to 60°C (23 to 140°F)
and operating temperature range for the ORP sensor is 0 to 60°C (32
to 140°F)
T R O U B L E S H O O T I N G
Symptom
Instrument will
1.
Low battery voltage, replace batteries.
not turn on, a
2.
Batteries installed incorrectly,
battery symbol
check battery polarity.
appears, or "Critical
3.
Return system for service.
Shutdown" displays
on the screen.
Temperature values
1.
Sample temperature is less than -5° C or more
display Over or Undr
than +55°C. Increase or decrease the sample
on Run screen.
temperature to bring within the allowable
range.
2.
Contact YSI Tech Support. Possible temperature
sensor failure.
Barometer reads
1.
Barometer failure, return system for service
over/undr and
calibrating DO results
in a Barometric
Pressure Over/Undr
error message.
Possible Solution
36
Symptom
Instrument will not
1.
Verify correct ISE sensor type selection
calibrate pH or ORP;
in the System Setup menu.
instrument displays
2.
Verify the calibration solution is accurate.
"Calibration Over",
3.
If calibrating pH, make sure you
"Calibration Under",
are calibrating buffer 7 first.
or "Unstable Reading"
4.
Clean the pH or ORP sensor.
during calibration.
5.
Contact YSI Tech Support.
pH or ORP readings
1.
Verify correct ISE sensor type selection
are inaccurate.
in the System Setup menu.
2.
Verify temperature readings are accurate.
3.
Recalibrate the pH or ORP sensor.
4.
Clean the pH or ORP sensor.
5.
Contact YSI Tech Support.
pH values display
1.
Verify correct ISE sensor type selection
Over or Undr on
in the System Setup menu.
Run screen.
2.
Verify temperature readings are accurate.
3.
Recalibrate the pH sensor.
4.
Clean the pH sensor and recalibrate.
5.
Contact YSI Tech Support.
ORP values display
1.
Verify correct sensor type selection
Over or Undr on
in the System Setup menu.
Run screen.
2.
Sample ORP value is outside the
measurement range of -1500 to 1500 mV.
3.
Verify temperature readings are accurate.
4.
Recalibrate the ORP sensor.
5.
Clean the ORP sensor and recalibrate.
6.
Contact YSI Tech Support.
Instrument will not
1.
Verify barometer reading.
calibrate dissolved
2.
Verify correct DO sensor and DO membrane
oxygen; instrument
type selection in the System Setup menu.
displays "Calibration
3.
Calibrations cup may not be 100%
Over", "Calibration
water saturated, see DO Calibration.
Under", or "Unstable
4.
Ensure adequate sample movement if
Reading" during
performing mg/L or ppm calibration.
calibration.
5.
Allow sufficient stabilization time for
dissolved oxygen and temperature AND
wait at least 3 seconds before confirming
a DO% or DO Local% calibration.
6.
Replace membrane and electrolyte.
7.
Clean sensor electrodes.
8.
Contact YSI Tech Support.
Possible Solution
37

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