Canon 08011-41-UD2-003 Installation And Configuration Manual page 150

The [Scan to E-Mail] button is disabled.
Problem
Check to make sure that:
Remedy
• An e-mail address is specified in the user's address book account.
• An SMTP server address is configured for Authorized Send.
• For more information, see
IMPORTANT
It is necessary for the user to log off, and then log back on after the changes
mentioned above have been made to activate the [Scan to E-Mail] key.
The Browse feature in the Scan to Folder function only displays non-hidden and
Problem
non-system shares (i.e., the first level directory under the root is not displayed in
the Browse window).
Specify the first level directory share in the path text box, and then you can
Remedy
browse from this directory.
The address book feature in the Scan to E-Mail function does not work.
Problem
Make sure that the correct Base DN (Distinguished Name) is entered in the
Remedy
[E-Mail Service] ➞ [Address Book] tab in the Authorized Send Configuration
servlet. (See
150 Authorized Send Installation and Configuration Guide for imageRUNNER Machines
"LDAP Failure Notification Messages,"
"Creating an Address Book Server,"
on p. 168.
on p. 67.)