Troubleshooting With The Support Tool; Troubleshooting The Individual Measurements Or Applications - Philips Avalon FM20 Service Manual

8 Troubleshooting
NOTE
It is possible, using the Support Tool, to download the Status Log and send it to your Philips Service
representative as a file (for example via e-mail).

Troubleshooting with the Support Tool

Using the Support Tool you can:
• access the full status log which can be saved as a file
• reload software
• identify defective devices
• start touch screen calibration
For details on how to perform these tasks see the Support Tool User Manual.

Troubleshooting the Individual Measurements or Applications

For problems isolated to an individual parameter or application, please consult the Instructions for Use
and the Configuration Guide. If the Instructions for Use did not resolve an individual parameter
problem, then another transducer or patient module should be tried. If you are getting questionable
readings for individual measurements, you may want to do the performance assurance tests. The
performance of the individual applications are affected by the configuration of the monitor. When
contacting Philips support, you may be asked about the configuration of the monitor to aid in
troubleshooting.
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