Checks For Obvious Problems; Obtaining Replacement Parts; Troubleshooting Guide - Philips Avalon FM20 Service Manual

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Table of Contents

Enter the

Select

You see the hardware revision in the pop-up window, along with the serial number, part number,

and the software revision.

Software Revision Check

Some troubleshooting tasks may require that you identify the software revision of your monitor. You

can find the software revision along with other information, such as the system serial number, in the

monitor revision screen. To access the monitor revision screen:

Enter the

Select

You see the software revision in the pop-up window, along with the serial number, part number,

and the hardware revision.

NOTE

The part numbers listed in the monitor revision screen do not necessarily reflect the part numbers

required for ordering parts. Please refer to "Parts" on page 125 for the ordering numbers. Photos of

the parts are included for swift identification. The system serial number can also be found on the rear

of the monitor.

Obtaining Replacement Parts

See "Parts" on page 125 for details on replacement parts.

Troubleshooting Guide

Problems with the monitor are separated into the categories indicated in the following sections and

tables. Check for obvious problems first. If further troubleshooting instructions are required, refer to

"Parts" on page 125.

Taking the recommended actions discussed in this section will correct the majority of problems you

may encounter. However, problems not covered here can be resolved by calling Philips Response

Center or your local representative.