Polycom VVX 300 Training Manual page 14

User Acceptance Tests (UAT)
General Test Cases (Perform on at least one phone)
1 Perform at least 3 Outbound calls to a Long-Distance number
2 Perform at least 3 Outbound calls to a Toll-Free number
4 Verify Inbound and Outbound DTMF (Touch-Tone) functionality
5 Perform at least 3 Inbound multi-page faxes, if applicable
6 Perform at least 3 Outbound multi-page faxes, if applicable
Complete a walkthrough of the Call Flow and approve all sounds and
9 selections.
10 Log in an out of Queues, if applicable (Queue members only)
Phone test cases (perform on all phones)
Perform at least 3 Inbound calls of at least 30 second duration and
11 confirm full duplex (two-way) audio
Perform at least 3 Outbound calls of at least 30 second duration and
12 confirm full duplex audio (non-IVR)
13 Send and Receive an internal call (extension to extension)
14 Log in to voicemail
15 Transfer a call to an internal extension
16 Transfer a call to an external number
17 Place a call on/off hold
18 Test 3-way calling
19 Verify speaker phone/headset functionality, if applicable
20 Test ringer and speaker volume
Notes:
If any scenario above is not applicable, please mark it as so.
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It is strongly recommended that the customer/interconnect perform any additional testing/validation
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scenarios relevant to their specific requirements/needs
Please submit this document within 1 DAY of service turn up. If the document is not submitted,
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numbers will not be ported and the service may be deactivated.
ONCE THE UAT IS SUBMITTED, CHANGES MOVING FORWARD, ADDITIONAL ONSITE TRAINING ARE
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CONSIDERED MACDS AND WILL BE CHARGEABLE.
Customer Name: ___________________________________
Completed By: ___________________________________
Date Completed: _____/_______/_______
Please sign this questionnaire to verify tests completed and that you have read the notes.
Return signed via fax (306-565-6622) or email russell.manalo@myaccess.coop upon successful completion of the above cases.
Outcome
Outcome