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Troubleshooting
Symptoms
Wash time is longer than the
display time
Remaining time is different
from displayed time
The remaining time is [0] but
it keeps running.
The water volume is set to
[high], but the water volume
does not change
Sound changes during Dry
There is still sound of fans
after operation stops.
The product gives a pop-pop
sound during spinning or Dry.
It give a cha-cha sound of
water flow when you shake
the wash tub.
Strange noise Big vibration
Open the drain filter
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If the clothes lean to one side, for the machine to automatically correct the balance, the
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operation time will becomes longer. It especially prone to happen when there is too much or
too little laundry.
Please inspect the drain hose and outfall. (P. 30 [U11])
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In the following situations, the operating time will become longer. (to eliminate the excessive
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foam during Wash).
• Too much detergent
• Using detergent with lots of foam
• Clothes with small amount of dirt
→ Reduce the amount of detergent used
The displayed time is estimated Normal value and is slightly different from actual time.
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To avoid clothes from becoming stiff, you may also fluffy the clothes for a bit longer after
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spinning is completed. Therefore the remaining time and display will be very different.
It will automatically select the operation time basing on the dryness of clothes, and it is not
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malfunction.
Even when you stop the [Fluffy] operation, to cool down the inside of wash tub, it will blow
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air inside before the door is opened (maximum 2 hours). (operating time depends on room
temperature and blockage of Dry filter mesh) Even when it is blowing air inside the tank, you
can still open the door and remove the clothing.
When there are lots of foam it might not change (to avoid foams from spilling)
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This is because the rotation speed will change basing on the amount of laundry and degree
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of dryness, so the operation sound will also change, and it is not abnormal.
When the door lock is released during the Dry operation, the fan will continue to blow for
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cooling purpose between releasing the lock until the door is opened.
This is because of the change of air pressure inside the wash tub, so it is not a malfunction.
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This is the sound of liquid injected into the Wash tub to keep balance during spinning.
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Are the fixing screws (for packaging) removed?
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Is the body is mounted horizontally on a solid surface?
→Please check with the dealer where you purchased the product from.
Is it mixed with metal clips or other foreign matter?
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Opening the drain filter during Wash cycle will give leakage.
(continued)
Check the following
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