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Troubleshooting
Check the following items before requesting service.
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In the case of abnormality, contact the sales dealer immediately where you have purchased the appliance.
Symptoms
The Dry time is too long
After the Dry operation is
completed, there are water
droplets on the door and
wash tub.
Not completely dry/ uneven
Dry (some clothes are not
completely dry after the Dry
operation).
Severe wrinkles
Draining during Dry
After Dry, the clothes will feel
a bit warm and humid.
Check the following
Please check the status of installation.
Is the drain hose elevated in the middle?
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Is the back of the body rested against the wall? Please leave 10 cm or above from the walls.
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Is it installed in a closed and narrow place?
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Is the water faucet turned on during Dry? (Please turn on the water faucet during Dry
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operation.)
Is the water supply hose connected to a hot water hose?
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Is there too many clothes?
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→Please do not exceed 8.0 kg
When only [Dry Mode] operation is underway, did you untie the clothes after spinning before
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putting them into the machine again?
Did you clean the Dry filter? (P. 22)
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→ When the [filter cleaning] light is flashing, please be sure to clean the Dry filter.
Please confirm that gentle cleaning cycle is on.
When the [Fluffy] indicating light is flashing, it means that the Dry cycle is completed. Please
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open the door and remove the clothes. When Dry cycle is operating, it has auto dryness
detection function, so it is normal if the actual Dry time is different from the displayed time.
Did you put in excessive clothes or too many thick clothes? Is the mesh of Dry filter blocked?
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(P. 22)
Is the [spinning time] set too short?
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Did you switch the spinning time for the operation?
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If spinning is operated for 3 minutes or less, the Dry may be uneven depending on the
differences of clothes. The insufficient spinning is the same as wringing clothes with their
hands.
Did you mix clothes that are easy to dry with ones that are difficult to dry?
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Did you wash thickness clothes that are difficult to dry with cycles other than [Intensive]?
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For [Intensive] cycle, if all clothes are thick or there are too many clothes for Dry, uneven
Dry can still happen.
When only [Dry Mode] operation is underway, did you untie the clothes after spinning before
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putting them into the machine again?
Whether the laundry for Dry is excessive?
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When only [Dry Mode] operation is underway, did you untie the clothes after spinning before
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putting them into the machine again?
If you increase Wash time or number of rinsing, the clothing will easier intertwine and
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wrinkles will become more serious. If you are concerned, then, separate the clothes that are
tied up after spinning
Select the proper Wash cycle. (P. 8)
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When Dry, drum-type Wash and Dry machine uses dehumidification Dry, and
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dehumidification Dry requires water for cooling and dehumidifying, so continuous drainage
during Dry is normal.
This is because the drum type Wash machine is using dehumidification Dry mode, so if you
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remove clothes immediately after Dry, a slight sense of warm and humid when touching with
your hands is normal.
(continued)
33
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