Troubleshooting - Westinghouse WFE904SD User Manual

TROUBLESHOOTING (CONTINUED)
NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the
Customer Care Centre. In the event of a power failure the gas burners may be lit with a hand held igniter and used.
Take care to avoid letting unburnt gas flow for more than 5 seconds when attempting to light the burner.
PROBLEM
Flames not staying on when
knob released
Low heat, slow cooking
Benchtop or knobs
overheating
Shelf or telescopic runner
slides out when door is
opened
Oven seal is loose
Further information
When you need information, service or replacement
parts or have a warranty enquiry, please contact the
Customer Care Centre:
• Australia - 13 13 49, 8.00am - 5.00pm EST
Monday to Friday
• New Zealand - 0800 10 66 10, 8.00am - 5.00pm EST
Monday to Friday
Please have the following information ready: Model,
Model Number & Serial Number. This is shown on the
data plate which is visible when the oven door is open.
46

TROUBLESHOOTING

POSSIBLE CAUSE
Knob not held down long enough in 'High'
position for flame safeguard
(where fitted) to engage
Knob not set between 'High' and 'Low'
Dirt or spillage on flame safeguard sensor
(where fitted)
Incorrect cooking pot or pan being used
Incorrect cooking pot or pan being used
Pot or pan not located on burner properly
Oven cavity is not level with the ground.
The oven seal is only attached at each
corner. It may seem like a loose fit but
when the oven door is closed it will
function correctly
WHAT TO DO
Repeat lighting procedure and hold
knob down
for 5 seconds in 'High' position
Knob MUST be set between these
positions
Clean flameguard sensor tip
Refer to cooktop section for correct
selection
Refer to cooktop section for correct
selection
Ensure pot or pan is centrally located on
burner
Perform a check using a level to verify
cause (refer to installation section).
If not level refer to installer
No action necessary