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Sending
(continued)
The receiving party image quality is poor.
If the receiving party reports poor image quality, use the copying
capability of the fax machine to copy the document. If the image
quality of the copy is good, the problem is probably with the
receiving party's machine.
If the image quality of the copy is poor, make another copy, but
change the resolution setting as described in Chapter 4. For
detailed drawings or photos, use the fine or photo modes. Then
clean the inside of the fax machine as described in Chapter 6 and
make another copy.
If this process does not improve the image quality, take the
fax machine to an authorized Epson Customer Care Center.
To find the location of the nearest Customer Care Center, call
l-800-922-8911.
Documents you sent are received blank.
down. Resend the document, being careful to place the
document in the feeder face down.
One-touch or speed dial faxing does not work.
telephone number, not a fax number. Check to be sure the
number you are dialing is a fax number, and try again.
not registered properly. Check Chapter 2 for proper
registration procedures.
one-touch or speed dial faxing. See Chapter 4.
Troubleshooting
5-3
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