AES global Praetorian Guard Series Installation & User's Instructions
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AES global Praetorian Guard Series Installation & User's Instructions

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Installation & User Instructions
Praetorian Guard IP Intercom
PROFESSIONAL INSTALL ONLY
Manual Version 1.1
Tip: Site Survey BEFORE you begin.
See page 4-5
1 |
P a g e

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  • Page 1 Installation & User Instructions Praetorian Guard IP Intercom PROFESSIONAL INSTALL ONLY Manual Version 1.1 Tip: Site Survey BEFORE you begin. See page 4-5 P a g e...
  • Page 2 Index Section Pages PHASE 1 – SITE SURVEY Site Survey (LAN) Site Survey (WiFi) PHASE 2 – PRODUCT OVERVIEW 6-14 Overview of Call Points 7-10 Overview of Optional Extra Devices More Detail…. 12-14 PCB Module Overview Technical Specifications 16-18 PHASE 3 - SETUP 19-30 Configure Before Install Connect to network using WiFi...
  • Page 3 PHASE Site Survey P a g e...
  • Page 4 Site Survey (LAN) Upload Speed I have at least 1.5 Mb UPLOAD speed. If not STOP! This system may operate intermittently remotely or have delayed PUSH notifications. Cable Distance My cable run does not exceed 100m in total distance. If it does then a powered switch is required to be fitted in-line to extend the signal.
  • Page 5 Site Survey (Local WiFi) WIFI Signal I have some WiFi signal at the gate with my phone! If not, STOP. You will need some form of WiFi extender, or repeater, or LAN/CAT5 cable! Upload Speed I have at least 1.5 Mb UPLOAD speed. If not STOP! This system may operate intermittently remotely or have delayed PUSH notifications.
  • Page 6 PHASE Product Overview P a g e...
  • Page 7 Overview of Call Points (Modular Design) PRAE-IP-MOD PRAE-IP-MOD-KP PRAE-IP-MOD-PX PRAE-IP-MOD-PX-KP Overview of Call Points (Modular Design) PRAE-4GXX-MOD-ROUTER PRAE-4GXX-MOD-KP-ROUTER PRAE-4GXX-MOD-PX-ROUTER PRAE-4GXX-MOD-PX-KP-ROUTER P a g e...
  • Page 8 Overview of Call Points (Architecture Design) PRAE-IP-AB PRAE-IP-AS PRAE-IP-ABK PRAE-IP-ASK PRAE-IP-PX-ABK PRAE-IP-PX-ASK P a g e...
  • Page 9 Overview of Call Points (Portrait Flush Design) PRAE-IP-FB PRAE-IP-FS PRAE-4GXX/FBK PRAE-IP-FSK PRAE-IP-F-PX-ABK PRAE-IP-F-PX-ASK P a g e...
  • Page 10 Overview of Call Points (Pedestal Design) PRAE-IP-PED PRAE-IP-KP-PED PRAE-IP-PX-PED PRAE-IP-PX-KP-PED Overview of Call Points (Pedestal Flush Design) PRAE-IP-PED-F PRAE-IP-PED-F-KP 10 | P a g e...
  • Page 11 Overview of Optional Extra Devices MON-11 POWER CONDITIONING MODULE TBC (future addition late 2021) TBC (future addition late 2021) 11 | P a g e...
  • Page 12 More Detail…. Architectural Model Security screw access Colour camera with night vision and IR cut filter Waterproof Mylar 1.5W speaker Optional PROX reader Optional illuminated keypad. Illuminated IP67 push button Microphone Mounting holes Cable entry hole Optional Keypad & PROX module 12-24v 12-24v 12-24v...
  • Page 13 Modular Version Security Colour camera with night screw access vision and IR cut filter Waterproof Infra-red night Mylar 1.5W vision illuminators speaker Illuminated IP67 push button Optional illuminated keypad. Microphone Mounting holes Cable entry hole Optional Keypad & PROX module 12-24v 12-24v 12-24v...
  • Page 14 Pedestal Version Optional PROX Cam Security Reader Lock Microphone Camera Night vision LEDs Speaker Module Optional Keypad Call Button Pedestal mounting holes Call button IP PCB 12-24v 1 2 3 SLAVE OUT 12-24v SLAVE IN 12-24v SLAVE OUT SLAVE IN 12-24v 1 2 3 Camera...
  • Page 15 Main IP Module in Detail… Intercom ID Antenna SMA Connector RJ45 Socket LED Indicators RED = Network Connection Hard Reset BLUE = Power Button Direct LAN cable Micro SD Connection Card Slot Voltage Outputs Keypad Data Cable Connections Push Button, Mic & Speaker Connections Volume ‘POT’...

  • Page 16: Technical Specifications

    Technical Specifications GENERAL Front Panel Portrait Orientation AB/ABK = 3mm Acrylic on Architectural Design Marine Grade Stainless Steel BS316 Front Plate AS/ASK = 3mm Marine Grade Stainless Steel BS316 on Architectural Design Marine Grade Stainless Steel BS316 Front Plate FS/FSK = Flush Design Marine Grade Stainless Steel BS316 Front Plate IMP/IMPK = 3mm Acrylic on Imperial Design Marine Grade Stainless Steel BS316 Front Plate...
  • Page 17 System Requirements Mobile device: Newest iOS on iPhone/iPad, newest Android on Smartphone/Tablet Internet: High-Speed Landline Broadband Internet connection, DSL, cable or fibre optic, no socks or proxy server. Min. suggested upload speed of 1.5Mbps, Network: Ethernet Network, with DHCP / WIFI 2.4GHz/5.8GHz (with applicable antenna) Recommended Installation Camera lens should be at a min.
  • Page 18 Storage On-Board Micro SD Card (16GB included) Max read capacity 32GB Estimated capacity based on 16GB: 5,592 Video Clips (3MB) {AVI.} 33,500 images (0.5MB) {JPG} Supports Hot Swapping. Auto overwrites oldest data at 70% capacity FAT32 Formatting MOTION SENSOR Type Active Detection Type Digital (Pixel-based)
  • Page 19 PHASE Setup (To be done before installing the intercom) 19 | P a g e...
  • Page 20 Configure Before Install Step 1 Do not install the intercom. Power it up beside the router so that you can perform the 3 - 4 feet / 1 meter configuration with the homeowners’ phone beside the intercom and router. Note: If you skip this step and proceed directly to 3-4 feet / 1 metre installation, technical support may request you go back and perform this step before diagnosing...
  • Page 21 Connect to network using WiFi Step 1 - Press and HOLD the code button for approx. 3-5secs and release. A tone will be heard. The intercom will now begin to transmit its own Wi-Fi network using the intercom ID reference. (E.g., AES-XXXXXX-XXXX) >3 seconds >3 seconds...
  • Page 22 Step 3a, 3b, 3c – Find Intercom ID via the network connection Settings > Add > Search After pressing SEARCH, the APP will now search for the intercom and should detect it. Step 3d, 3e Intercom ID will be auto filled. Enter “admin”...
  • Page 23 Although we know the intercom is fully operational, we now need to connect it to the local Wi-Fi network. The intercom is now searching the area for Wi-Fi networks and will display all compatible networks on the App screen. Step 5d, e Enter the WIFI PASSCODE for the network which you are connecting to.
  • Page 24 Step 6 The intercom will now re-boot and attempt to connect to the Wi-Fi network with the password you have entered. Wait 60 seconds then re-launch the APP. If you can see live video and hear audio, the intercom has successfully connected to the network.

  • Page 25: Lan Cable

    LAN Cable Connect to network using This intercom can also be connected to a LAN cable directly from the router or from a repeater or point-to-point Wi-Fi bridge device. Step 1 Note: Ethernet can travel up to 320ft on CAT5/CAT6 cable.
  • Page 26 Step 2d, 2e – Select the Intercom ID & input the login credentials. Intercom ID will be auto filled. Enter “admin” for the main user. Enter “123456789” as the default password and press SAVE. Step 3 - The intercom is now added to your device and should show Online. Note: If you can see live video and hear audio, the intercom has...
  • Page 27 Time Sync & Testing Step 1 - Ensure the intercom is now added to your device and should show Online. Press the camera icon to view the camera feed Check the date/time stamp. The default date when the intercom has been reset is 1/1/1970. If the date has not updated automatically follow the steps below to correct this.
  • Page 28 Step 4 – Close the app PUSH notifications may not show while inside the app so to test that the PUSH notifications are working correctly you need to close the app. Select the ‘back’ button and then the Android: ‘EXIT’ door icon will appear on the bottom left, tap this to completely close the application.
  • Page 29 Answering on Android This will launch the app Swipe down to reveal Press the appropriate and reveal the answer the android lock icon (depending screen. Press the icon notifications and press on which relay your shown to answer the the Praetorian installer has connected call if you wish to notification...
  • Page 30 Answering on iOS (Apple) Swipe the Phone will now launch app. Press icon to Press “VIEW” notification left answer Note: Various versions of IOS and Android OS will have different notification acceptance techniques. Please refer to online support for your device if needed. TIP: Make sure ringer switch is ON and volume is turned up.

  • Page 31: Installation

    PHASE Installation (Only to be done after the unit is successfully proven to be operating on the network during setup on phase 3.) 31 | P a g e...
  • Page 32 How to Achieve & Maintain IP55 Rating The IP55 rating attached to this unit is only achieved if the below steps have been followed. This is to prevent any unwanted water and/or bug ingress that can cause various issues with functionality and will void warranty if not followed. Step 1 –...
  • Page 33 Installation (Wi-Fi) Mount the antenna as high as possible and away from obstructions such as Intercom wall/pillar vehicles, shrubs and trees mounted to maximise signal strength. Do NOT mount antenna at ground level. Pedestal mounted version Antenna mounted Antenna cable (do not inside gate or fence cut or join).

  • Page 34: Solar Power

    Power This intercom comes with a 24v dc power supply. The intercom requires up to 2 amps peak demand at times, therefore power cable is of extreme importance. WIFI Antenna (Connect Intercom to Main PCB) (Install at desired height) DC Power Cable Up to 2 meters (6 feet) use minimum 0.5mm / 22 gauge cable.
  • Page 35 LAN Cable Setup Example Note: You can run CAT5 cable up to 100m (320ft) for full connection. Further distances can be achieved with additional equipment. WiFi Setup Example Note: Up to 60m using 2.4GHz with an average home router and clear line of sight. Further distances can be achieved with advanced additional equipment.

  • Page 36: Wiring Example

    Wiring Example Antenna Serial Number Ethernet Socket Reset SD card Relay Relay Speaker Volume Exit button 24v DC From PSU Magnetic lock Gate controller N/C button 12v DC (not supplied) Note: When the exit button is pressed it will trigger relay 1 for the pre-programmed time in the app.
  • Page 37 Connecting Slave Devices *Keypad module required CAT5 (30ft max) Optional Slave 300ft if device powered Keypad separately 1 2 3 24v Optional Keypad To next device 1 2 3 24v 1 2 3 24v To next device Optional 1 2 3 24v Prox reader Note: Optional Slave...

  • Page 38: New Device

    Adding Additional APP Users Additional users MUST be added with individual usernames. Do NOT use the same username. Step 1 On the Admin user phone, create a new username and password for any additional phones which you wish to add, as follows. Admin Device! Create a NEW Press the PLUS...

  • Page 39: Intercom Volume

    Sound, Volumes and Speech This intercom is capable of full duplex speech, which means two people can have a conversation and appear to speak at the same time. Since various manufacturers of android phones, iPhones and tablets all differ in acoustic performance, and different users may require varying levels of volume on their own handset, it may be possible to setup some devices in full duplex mode, but others may need to be set in half duplex mode (phone user will press to talk).
  • Page 40 Using Keypad Codes Ensure you program a keypad code in the app first then follow the steps below to use them on the keypad to gain entry. Enter pre-programmed 4-6 digit code., followed by the key to confirm Tip: Press to confirm keypad code 40 | P a g e...

  • Page 41: Advanced Setup

    PHASE Advanced Setup (Only to be done after the unit is successfully proven to be operating on the network after installation) 41 | P a g e...

  • Page 42: Feature Shortcuts

    Feature Shortcuts Add / delete Activity Log proximity cards / tags Add / delete Turn on / off keypad codes. notifications on events. Settings Overview Standard Features Advanced Features 42 | P a g e...

  • Page 43: Standard Features

    Standard Features Edit Intercom details Ring tones of in-app call (unable Add a new device ID Check APP version to change notification tone) Check current system firmware Adjust intercom time Add, edit or Adjust relay (daylight saving) delete users trigger times Wi-Fi settings Adjust maximum Adjust maximum...
  • Page 44 Edit Intercom Details Change the name of the intercom Intercom ID cannot be changed. Follow the add as a new device steps if ID is incorrect. Change the username Change the password Add a New Device ID Name the intercom Intercom ID can be added manually or auto filled by using the ‘SEARCH INTERCOM ID IN LAN’...
  • Page 45 Ringtones of In-app Call Choose your preferred ringtone for calls while inside the app. Note: The default call notification tone heard while not in the app cannot be changed. Check APP version App Version Note: Check the Google Play or the Apple app store to ensure you are using the most recent version. 45 | P a g e...
  • Page 46 Check Intercom Firmware Intercom Firmware Version See ‘Firmware Updates’ for more info. Note: Add, Edit or Delete Users & Logins Add New User Edit User Delete User Username Password Cancel Save Note: Administrator account cannot be deleted but the password can be edited by selecting the pencil icon to the user.
  • Page 47 Adjust Relay Trigger Times Save Settings Relay 1 Trigger times Relay 2 Trigger times Adjust Intercom Time Save Settings NTP Server Enable/Disable Daylight Saving Sync to device timezone 47 | P a g e...
  • Page 48 Wi-Fi Settings SSID currently connected to Search for WiFi Networks. See WiFi Setup for more details Note: If showing POOR signal level, STOP! You must reposition the antenna or look at alternative options to connect the intercom to the network. Adjust Maximum Monitoring Time Save Settings Change the length of time you can...
  • Page 49 Adjust Maximum Talking Time Save Settings Change the length of time you can talk when a call is answered before the call disconnects. Adjust Maximum Calling Time Save Settings Change the length of time your intercom calls for. Note: If you do not have a good data signal (i.e.
  • Page 50 Reboot Intercom Soft Reboot the intercom Simplex / Duplex Audio Selection Save Settings Soft Reboot the intercom Soft Reboot the intercom Soft Reboot the intercom Note: If the volume on the device is too high or is in a noisy environment, it may cause echo or clipping in audio.
  • Page 51 Advanced Feature Overview Auto opening of gates on Notifications on View activity weekly Select resolution gate/door opening schedule of camera stream & motion sensor Motion Voicemail option Keypad codes Prox cards detection option for missed callers Notifications Enable/Disable app push notifications. (Default = OFF) Relay Trigger –...
  • Page 52 Auto opening of gates on weekly schedule Save Settings Relay Action Time of Action Day(s) for relay action to happen Note: If a latched command is used then an unlatch will be required to return the relay to its normal state. Date &...

  • Page 53: Activity Log

    Activity Log The log shows the most recent events which have occurred on the intercom. Some examples are shown. Some of the events capture images, or video from calls and can be played back by pressing the icons to the right. Call received.

  • Page 54: Keypad Codes

    Keypad Codes *Keypad models only There are 3 types of keypad code options which can be entered as shown. 24/7 codes which work all of the time. (max 100) Time restricted codes which only work on pre-set times and days. (max 100) Auto Expire codes which are temporary.
  • Page 55 PROX Cards/Tag IDs *PROX models only There are 3 types of PROX ID options which can be entered as shown. 24/7 ID’s which work all of the time. (max 100) Time restricted ID’s which only work on pre-set times and days. (max 100) Auto Expire ID’s which are temporary.
  • Page 56 Voicemail Option for missed Callers When voicemail is activated if a call is not answered then an audio message will play to ask the visitor to leave a message. A 20 second video recording can be viewed in the events log. Enable/Disable Voicemail feature Note: SD card must be inserted into the slot on the...

  • Page 57: Troubleshooting

    Troubleshooting It is worth remembering that when you install this intercom, you are literally only supplying 25% of the overall system. The other 75% already exists with the customer. Namely the router, the Wi-Fi network, and the phones or devices. Anything can go wrong with any part of that entire system.
  • Page 58 separate usernames created for each. The new usernames and passwords must be used by the new devices as shown in this manual to logon to the intercom. App shows online when phone is Commercial firewall This will be a job for the IT provider for in the same network but offline the business.

  • Page 59: App Updates

    App Updates We will continually monitor the app’s performance and will release updates to enhance the users experience and/or fix any issues that arise overtime. These updates will be available via the iOS app store or the Android Play store. Firmware Updates Firmware updates will be released to fix any bugs or to add additional features where possible throughout the products lifetime.

  • Page 60: Environmental Information

    If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact AES Global Ltd for more information on the environmental performances of our products. Ingress We recommend sealing all entry holes for prevention of insects that can cause issues with a risk of shorting out components.

  • Page 61: Warranty

    Warranty Please note, by installing this product, you are accepting the following warranty terms: 1. The manufacturer’s warranty is a “return to base” 2 year warranty from date of manufacture. This means that any suspected defective components or items are returned to the manufacturer’s agent for investigation and diagnosis and returned at the cost of the customer.
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  • Page 64 Regulatory Compliance FCC Id: 2ALPX-WIFI-IBK Grantee: Advanced Electronic Solutions Global Ltd This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This manual is also suitable for:

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