TSC Alpha-30L User Manual
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Alpha-30L/40L
Direct Thermal
Moblie Barcode Printers
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User Manual
Alpha-30L / Alpha-40L

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Summary of Contents for TSC Alpha-30L

  • Page 1 ;’RFTGTT5RT12 Alpha-30L/40L  Direct Thermal Moblie Barcode Printers Series Lists: User Manual Alpha-30L / Alpha-40L...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...
  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification ....................................2 1.2 Battery Information .......................................4 2. Operation Overview ......................................5 2.1 Unpacking and Inspection ....................................5 2.2 Printer Overview ......................................6 2.2.1 Front View ......................................6 2.2.2 Interior View ......................................7 2.2.3 Rear View ......................................8 2.3 Controls and Indicators ....................................9 2.3.1 Keys / LCD control panel icon indication ..............................
  • Page 4 4.3 TSPL .......................................... 28 4.4 ZPL2 .......................................... 30 4.5 Sensor ........................................33 4.6 Interface ........................................34 4.7 File Manager ......................................35 4.8 Diagnostic ........................................36 4.9 Advanced ........................................37 5. TSC Console ........................................39 5.1 Start TSC Console ..................................... 39...
  • Page 5 5.2 Set WiFi and Add to TSC Console Interface .............................. 41 5.3 Initialize the Printer WiFi Setting ................................44 5.4 TPH Care ........................................45 5.5 Printer Function ......................................46 5.6 Setting Post-Print Action .................................... 47 7. TroubleShooting ......................................48 8. Maintenance ........................................50 9.
  • Page 6: Introduction

    This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC website at: https://www.tscprinters.com.
  • Page 7: Product Specification

    1.1 Product Specification Item Alpha-30L Alpha-40L Resolution 203 dpi, 8dots/mm Printing method Direct thermal Max. print speed 5 ips Max. print width 72 mm 104 mm 2,794 mm (110”) Max. print length Enclosure Plastic with rubber over molded Physical dimension (W x H x D)
  • Page 8  1D bar code: Code128UCC, Code128 subsets A 、 B 、 C, EAN128, Interleaved 2 of 5, Interleaved 2 of 5 with check digit, Standard 2 of 5, Industrial 2 of 5, Code39, Code39 with check digit, Code93, EAN13, EAN8, UPCA, UPCE, EAN and UPC 2 (5) digits add-on, Codabar, Postnet, MSI, MSI Bar code with check digit, PLESSEY, China post, ITF14, EAN14, Code11, TELEPEN, TELEPEN number, PLANET, Code49, Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS...
  • Page 9: Battery Information

    Working hours hours 23.5 hrs GOOD: Discharged count <= 550 or - 12.5% printing ratio absolute battery capacity >= 70%. Alpha-30L 3030 mAh 500 times 3.5~5 hrs - 1 label per two minutes - Bluetooth REPLACE: 550 < Discharged count <= 600 or 67% =<...
  • Page 10: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
  • Page 11: Printer Overview

    2.2 Printer Overview 2.2.1 Front View Media cover Peeler module NFC touch point MicroSD card socket LCD screen Media cover release button Buttons / LED indicators...
  • Page 12: Interior View

    2.2.2 Interior View Power jack Type C interface Peeler sensor Tear bar Media holder Media holder Gap/Black mark sensors Platen roller...
  • Page 13: Rear View

    2.2.3 Rear View External label entrance chute Charging position for docking cradle Battery open clasp Li-ion battery Installation location for belt clip...
  • Page 14: Controls And Indicators

    2.3 Controls and Indicators Icons Time & Date Model Name & Firmware Version Status IP Address Menu key / Left soft key FEED key / Right soft key Power key Battery Status charging Navigational keys...
  • Page 15: Keys / Lcd Control Panel Icon Indication

    2.3.1 Keys / LCD control panel icon indication Keys Function Enter the LCD menu list.  Menu key(Ready status) The label on the left footer of the UI will explain the function for left soft key.  Left soft key (Menu status) Check the label on the footer of the UI screen.
  • Page 16 2.3.2 Status LED indication: Color Meaning Printer is ready to use Flash: System is downloading data or printer is paused. (Green) System is clearing data. (Amber) Solid: Printer head open, cutter error. Flash: Printing error, such as paper empty, paper jam, ribbon empty, or memory error (Red) etc.
  • Page 17: Setup

    3.Setup Alpha-30L and Alpha-40L operate in the same way, this manual uses Alpha-30L as an example. 3.1 Setting up the Printer Open the printer’s top cover Insert the right side to install the battery at the rear of the printer.
  • Page 18: Charging The Smart Battery

    3.2 Charging the Smart Battery Smart Battery Charging Mode and Operation Instructions In order to battery storage safety and increase battery storage time, the battery will be in shutdown mode for storage and shipping. The smart battery is charged for the first time, it needs to unlock this shutdown mode. ...
  • Page 19: Charging The Battery

    3.2.1 Charging the Battery Open the interface cover. Plug the power cord to the power jack and power outlet. When charging, the battery status LED indicator on the printer turns solid amber. After fully charged, the printer LED indicator turns off. It will stop charging automatically after the battery is fully charged.
  • Page 20: Charging The Battery By 1-Bay/4-Bay Battery Charger (Optional)

    3.2.2 Charging the Battery by 1-bay/4-bay Battery Charger (Optional) The battery for 3” printer: Plug the power adapter of the charger into a properly grounded outlet and plug the charger connector to a The battery for 4” printer battery charger DC socket. Push the battery down and locked by the latch as shown below.
  • Page 21: Charging The Battery By 1-Bay Printer Charger (Optional)

    3.2.3 Charging the Battery by 1-bay Printer Charger (Optional) Plug the power adapter of the charger into a properly grounded outlet and plug the charger connector to a battery charger DC Fixing hook socket. Push up the fixing hook with the correct angle and direction along the corresponding printer inch mark.
  • Page 22: Charging The Battery By 4-Bay Printer Charger (Optional)

    3.2.4 Charging the Battery by 4-bay Printer Charger (Optional)  Plug the power adapter of the charger into a properly grounded outlet and plug the charger connector to a battery charger DC socket. Install the printer onto the charger at the correct angle and direction as shown below.
  • Page 23: Loading The Media

    3.3 Loading the Media Open the printer media cover by pressing the media cover release button. Pull the media holders apart to fit the label roll width.
  • Page 24 Place the roll between the media holders and close them onto the core. Place the paper, printing side face up, and pull out enough paper over the print head. Press each side of media cover to close the media cover and make sure the media cover closed correctly.
  • Page 25: Loading The Media In Peel-Off Mode

    3.4 Loading the Media in Peel-off Mode Please refer to section 3.3 to install the media and to calibrate the media sensor before loading media in peel-off mode. Feed the media go through the peeler module. (as figure shown) Pull the media tightly.
  • Page 26 Press down the peeler module to lock it. Press the Menu key to enter the LCD menu list. Go to [Setting]  [Print Mode] to set the print mode to [Peeler Mode]. Note: Please calibrate the gap/black mark sensor when changing media.
  • Page 27 3.5 Loading the External Media Flip printer to the back Take off the rubber bar. side. Install the label roll to stuck the Release the lever. media holder. Print a label for test. Close the lever and make calibration. Load the paper from the external entrance chute.
  • Page 28: Installing The Belt Clip

    3.6 Installing the Belt Clip Lock the belt clip on lower of the printer. Press the hook of belt clip into the bars on the lower printer as pictured. The printer can be hung on the belt.
  • Page 29: Installing The Ip54-Rated Environmental Case With Shoulder Strap (Optional)

    3.7 Installing the IP54-rated environmental case with shoulder strap (Optional) Zip up the case Place the printer in cover. the case. Close the case cover. Zip up the outside cover to check. The outside cover should be opened and fixed while printing.
  • Page 30: Connecting To The Printer

    3.8 Connecting to the Printer The printer must establish communication with a host terminal which sends the data to be printed. There are 3 ways to connect for Alpha-30L series:Cable, Bluetooth, and Wireless LAN. 3.8.1 Cable Communication Type C Open the interface cover Connect the printer to the computer/smart phone (host terminal) with Type C cable.
  • Page 31: Lcd Menu Function

    4. LCD Menu Function The Alpha-30L/ Alpha-40L series offer the LCD panel to further enhance its capabilities to meet the demands of a wide range of printing solutions. This feature includes LCD control panel, 4 buttons and 2 LED display. Please press the “Menu” button to enter the setting menu.
  • Page 32: Main Menu Overview

    4.2 Main Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Advanced : To set LCD, initialization, cutter Setting : To set up the printer settings for TSPL & type,…etc.
  • Page 33: Tspl

    4.3 TSPL TSPL category can set up the printer settings for TSPL. Speed Density Direction None Print mode Batch Mode Offset Peeler Mode TSPL Shift X Shift Y Reference X Reference Y Code Page Country...
  • Page 34 Item Description Default Speed Set the print speed. Density Set the printing darkness. Set the printout direction. Setting Value: 0 and 1. Direction Direction 0: Direction 1: Set the print mode. There are 5 modes in total: None: Next label top of form is aligned to the print head burn line location. (Tear Off Mode) Print mode Batch Mode Batch Mode: Once finishing the printing process, label will be fed to the tear plate location.
  • Page 35: Zpl2

    4.4 ZPL2 Darkness Print Speed This “ZPL2” category can set up the printer settings for ZPL2. Tear Off Tear Off Print Mode Peeler Off Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu ZPL2 Calibration...
  • Page 36 Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 6 (203dpi) Print Speed Set the print speed. 4 (300dpi) 3 (600dpi) Tear Off Adjust media stop location. Available setting value range: -120~120 dots. 0 dot Set the print mode.
  • Page 37 Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the print head.
  • Page 38: Sensor

    4.5 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Standard Black Mark Calibration Menu Sensor Auto Continuous Threshold Detect Fixed Maximum Length BMark Transmitter...
  • Page 39: Interface

    4.6 Interface Interface can set the printer interface settings. Status Configure Wi-Fi SSID Security Menu Interface Password Status Bluetooth Local Name Item Description Default Status Check the Wi-Fi status Configure Set the Wi-Fi configure DHCP Wi-Fi SSID Set the SSID Security Set the security Open...
  • Page 40: File Manager

    4.7 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD Item Description DRAM Use this menu to show, delete and run (.BAS) the files saved in the printer DRAM memory.
  • Page 41: Diagnostic

    4.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test pattern, which is useful Print Config.
  • Page 42: Advanced

    4.9 Advanced Language Printer Information Battery Information Battery Bad Battery Initialization Display Brightness Standby Mode Power Manager Display turns off after Sleep Mode Date Format Advanced Date Date & Time Time Format Time Menu Lock Security Menu Password Warning Print Head Maintn Reset Counter Interval Key Sound...
  • Page 43 Brightness: 50 Setup the brightness for display, standby mode, display turns off time and Standby Mode: ON Power Manager Display turns off after: 120 sec. sleep mode. Sleep Mode: OFF Date & Time Setup the date and time on display. Security Set the password for locking the menu.
  • Page 44: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 45 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings. For more information, please refer to TSC Console User Manual.
  • Page 46: Set Wifi And Add To Tsc Console Interface

    5.2 Set WiFi and Add to TSC Console Interface Use USB or COM Port to set up the interface. (refer to chp.5.1) Double click to enter the printer configuration page. Click Get to receive printer’s information. Click Wi-Fi to the wi-fi setting page.
  • Page 47 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 48 After clicking Set button, it'll pop-up the window tip as below shown. IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel as shown below. The Wi- Fi module has been connected.
  • Page 49: Initialize The Printer Wifi Setting

    5.3 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.
  • Page 50: Tph Care

    5.4 TPH Care TPH Care provides users to check the condition of the print head and be able to set the dot failure threshold for indicating errors when the threshold is triggered. This option is used to set the This option is used to enable treshhold for unhealthy TPH dot (ON)/ disable (OFF) the TPH number.
  • Page 51: Printer Function

    5.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...
  • Page 52: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...
  • Page 53: Troubleshooting

    7. TroubleShooting Problem Possible Cause Recovery Procedure * Reinstall the battery. * The battery is not properly installed. * Switch the printer on. No Power * Battery out of power. * Charge the battery. * Battery damage. * Replace a new battery. * Check if interface cable is well connected to the * Re-connect cable to interface change a new cable.
  • Page 54 * SD card is damaged. * Use the supported capacity SD card. SD card is unable to use * SD card doesn’t insert correctly. * Insert the SD card again. * Reload the supply. * Media is loaded incorrectly * Clean the print head. * Dust or adhesive accumulation on the print * Clean the platen roller.
  • Page 55: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 56 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...
  • Page 57: Angency Compliance And Approvals

    9. Angency Compliance and Approvals EN 55032, Class B EN 55024 EN 55035 EN 62368-1 FCC part 15B, Class B ICES-003, Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 58 This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada AS/NZS CISPR 32, Class B GB 4943.1 GB/T9254 GB 17625.1 IS 13252(Part 1)/ IEC 60950-1 TP TC 004 TP TC 020 Important safety instructions: 1.
  • Page 59 WARNING: Hazardous moving parts, keep fingers and other body parts away. CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2.
  • Page 60 CAUTION: The printhead may be hot and could cause severe burns. Allow the printhead to cool. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. CE Statement: This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment.
  • Page 61 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com...
  • Page 62 Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when installed in specific host products operated in portable exposure conditions.
  • Page 63 NCC 警語: 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。(即 低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。 前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。(即低功率電波輻射性電機管理辦法第十四條)
  • Page 65: Revise History

    10. Revise History Date Content Editor...

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Alpha-40l

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