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TSC Alpha-30L Series Service Manual

Mobile barcode printer
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Mobile Barcode Printer
Alpha-30L(HC) Series
Direct Thermal
Series Model
Alpha-30L
Service Manual
www.tscprinters.com

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Summary of Contents for TSC Alpha-30L Series

  • Page 1 Mobile Barcode Printer Alpha-30L(HC) Series Direct Thermal Series Model Alpha-30L Service Manual www.tscprinters.com...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto...

  • Page 3: Table Of Contents

    Contents 1 Fundamental of the System ....................................1 1.1 Printer Overview ......................................1 Front View ........................................1 Interior View ........................................2 Rear View ........................................3 2 Electronics .........................................4 2.1 Summary of the Board Connectors .................................4 3 Mechanism ........................................11 3.1 Replacing the Printer Top Cover (with Keys Control Board)..........................11 3.2 Replacing the Keys Control Board .................................
  • Page 4 3.11 Replacing the Gears ....................................22 3.12 Replacing the Motor Assembly ..................................23 3.13 Replacing the Bluetooth Module .................................. 24 3.14 Replacing the Main Board Assembly ................................25 3.15 Replacing the MicroSD FPCB and the MicroSD Holder ............................. 26 3.16 Replacing the Cradle Charge Adapter Board ..............................27 3.17 Replacing the Lower Cover ..................................

  • Page 5: Fundamental Of The System

    1 Fundamental of the System 1.1 Printer Overview Front View Media cover Peeler module NFC touch point MicroSD card socket LCD screen Media cover release button Buttons / LED indicators...

  • Page 6: Interior View

    Interior View Power jack Type C interface Peeler sensor Tear bar Media holder Printhead Gap/Black mark sensors Platen roller...

  • Page 7: Rear View

    Rear View External label entrance chute Charging position for docking cradle Battery open clasp Li-ion battery Installation location for belt clip...

  • Page 8: Electronics

    2 Electronics 2.1 Summary of the Board Connectors...
  • Page 9 Connector Description Remark Power supply output (12V/2A DC) connector DCIN1 Description USB Device connector CON2 Description Pull-down resistor 5.1K Pull-down resistor 5.1K Head open connector CON10 Description Head open sensor receiver...
  • Page 10 Connector Description Remark RTC battery connector CON18 Description Black mark sensor connector (Roll side) CON7 Description Black mark sensor emitter Black mark sensor receiver 3.3V Black mark sensor connector (TPH side) CON8 Description 3.3V Black mark sensor emitter Black mark sensor receiver 3.3V Print head connector CON13...
  • Page 11 Connector Description Remark Wi-Fi/Bluetooth module connector CON4 RFID Module connector CON12 Description Enable Reset UART-RXD UART-TXD Panel/Key board connector CON3...
  • Page 12 Main board bottom...
  • Page 13 Connector Description Remark Micro SD FPC connector CON9 Cradle adapter board connector CON5 Description Battery connector CON15 Description Battery positive Battery positive...
  • Page 14 Connector Description Remark Battery connector CON16 Description I2C-SCL I2C-SDA Battery connector CON17 Description Battery positive Battery positive...

  • Page 15: Mechanism

    3 Mechanism 3.1 Replacing the Printer Top Cover (with Keys Control Board) Remove 4 screws as indicated. Remove the cable and unscrew 1 screw to take out the printer top cover (with keys control board). Reassemble the parts in the reverse procedures.

  • Page 16: Replacing The Keys Control Board

    3.2 Replacing the Keys Control Board Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove printer top cover. Disconnect the cable and unscrew the 4 screws as shown. Disconnect the remain 2 cables and take out the LCD board Reassemble the parts in the reverse procedures.

  • Page 17: Replacing The Shaft And The Torsion Spring

    3.3 Replacing the Shaft and the Torsion Spring Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove printer top cover. Use tool to push the shaft out. Take out the spring from the hole as shown. Reassemble the parts in reverse procedure.

  • Page 18: Replacing The Media Cover

    3.4 Replacing the Media Cover For GPIO & Parallel Board: 1. Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove the top cover and Refer to 3.3 Replacing the Shaft and the Torsion Spring to remove the shaft and torsion spring. 2.

  • Page 19: Replacing The Media Holder

    3.5 Replacing the Media Holder 1. Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove the top cover. 2. Unscrew 4 marked screws. 3. Disconnect the cables from the main board and take it out. 4. Refer to 3.4 Replacing the Media Cover to remove the media cover.
  • Page 20 5. Flip to back side and unscrew 4 screws as shown to replace the media holder. 6. Reassemble the parts in the reverse procedures.

  • Page 21: Replacing The Black Mark Sensor

    3.6 Replacing the Black Mark Sensor Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove the top cover and refer to 3.5 Replacing the Media Holder to remove the media holder. Replacing the black mark sensor by taking it out from the slot as shown. Reassemble the parts in reverse procedures.

  • Page 22: Replacing The Platen Roller

    3.7 Replacing the Platen Roller Open the printer cover by pressing the media release button. Take out the platen roller by lifting and pulling (pry it up) the direction as shown. Reassemble the parts in reverse procedures.

  • Page 23: Replacing The Print Module Assembly

    3.8 Replacing the Print Module Assembly Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove the top cover and refer to 3.5 Replacing the Media Holder to remove the media holder. Separate the Print Module. Reassemble the parts in reverse procedures.

  • Page 24: Replacing The Print Head

    3.9 Replacing the Print Head Refer to 3.8 Replacing the Print Module Assembly to remove the media holder and separate the print module. Take off the iron lid on the left side and unscrew 1 screw to take off the iron lid on right side. Squeeze to take out the print head.

  • Page 25: Replacing The Print Head Spring

    3.10 Replacing the Print Head Spring Refer to 3.9 Replacing the Print Head to remove the print head. Replacing the spring by pulling it out. Reassemble the part in reverse procedure...

  • Page 26: Replacing The Gears

    3.11 Replacing the Gears Refer to 3.8 Replacing the Print Module Assembly to take out the print module. Unscrew 2 marked screws. Replace the gears. Reassemble the parts in reverse procedures.

  • Page 27: Replacing The Motor Assembly

    3.12 Replacing the Motor Assembly Refer to 3.8 Replacing the Print Module Assembly to take out the print module. Unscrew 2 screws as shown. Reverse the parts in reverse procedures.

  • Page 28: Replacing The Bluetooth Module

    3.13 Replacing the Bluetooth Module Refer to Replacing the Printer Top Cover (with Keys Control Board) to remove the top cover and refer to 3.5 Replacing the Media Holder to remove the media holder. Refer to 3.8 Replacing the Print Module Assembly to take out the print module.

  • Page 29: Replacing The Main Board Assembly

    3.14 Replacing the Main Board Assembly Refer to 3.13 Replacing the Bluetooth Module to remove the Bluetooth module. Disconnect the remaining cables and unscrew 3 marked screws to replace the main board. Reassemble the parts in reverse procedures.

  • Page 30: Replacing The Microsd Fpcb And The Microsd Holder

    3.15 Replacing the MicroSD FPCB and the MicroSD Holder Refer to 3.8 Replacing the Print Module Assembly to take out the print module. Disconnect the cable and unscrew 2 marked screw as shown. Reassemble the parts in reverse procedures...

  • Page 31: Replacing The Cradle Charge Adapter Board

    3.16 Replacing the Cradle Charge Adapter Board Refer to 3.8 Replacing the Print Module Assembly to take out the print module. Disconnect the cable and unscrew 2 marked screws as shown. Reassemble the parts in the reverse procedures.

  • Page 32: Replacing The Lower Cover

    3.17 Replacing the Lower Cover Refer to 3.14 Replacing the Main Board Assembly to remove the main board. Refer to 3.15 Replacing the MicroSD FPCB and the MicroSD Holder to remove MicroSD FPCB and holder. Refer 3.16 Replacing the Cradle Charge Adapter Board to remove cradle charge adapter board.

  • Page 33: Replacing The Antenna Pcb

    3.18 Replacing the Antenna PCB Refer to Replacing the Printer Top Cover (with Keys Control Board) to open top cover. Refer to 3.5 Replacing the Media Holder to lift the media holder. Unplug the Antenna PCB and cable from the WiFi PCB Reassemble the parts in reverse procedures.

  • Page 34: Replacing The Wi-Fi Module

    3.19 Replacing the Wi-Fi Module ※ Before replacing the new Wi-Fi module, please set the default to clear the old Wi-Fi settings in the printer via TSC Console. And you need to reset the Wi-Fi settings after replacing the new Wi-Fi module.

  • Page 35: Troubleshooting

    4 Troubleshooting Problem Possible Cause Recovery Procedure * Reinstall the battery. * The battery is not properly installed. * Switch the printer on. No Power * Battery out of power. * Charge the battery. * Battery damage. * Replace a new battery. * Check if interface cable is well connected to the * Re-connect cable to interface change a new cable.
  • Page 36 * Reload the supply. * Clean the print head. * Media is loaded incorrectly * Clean the platen roller. * Dust or adhesive accumulation on the print head. * Adjust the print density and print speed. Poor Print Quality * Print density is not set properly. * Run printer self-test and check the print head test pattern if there * Print speed is not set properly.

  • Page 37: Maintenance

    5 Maintenance This session presents the clean tools and methods to maintain the printer. ◼ For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically.
  • Page 38 Cleaning Tools ◼ Cotton swab ◼ Lint-free cloth ◼ Brush with soft non-metallic bristles ◼ Vacuum cleaner ◼ 75% Ethanol (for disinfecting) ◼ 99% Isopropyl alcohol (for printhead and platen roller cleaning) ◼ Genuine printhead cleaning pen ◼ Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 39: Revision History

    Revision History Date Content Editor 2023/12/8 Add Alpha-30L Healthcare Camille...
  • Page 40 www.tscprinters.com...

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