TSC Alpha-4L Series User Manual
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TSC Alpha-4L Series User Manual

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  • Page 1 All manuals and user guides at all-guides.com pha-4 4L Se ries arcode e Prin nter ER’S MANU...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed...
  • Page 3 All manuals and user guides at all-guides.com Agenc y Complia ance and A Approvals E CLASS B N 55022:201 10/AC:2011 1, EN61000 0-3-2:2014,E EN61000-3- -3:2013 N 55024:201 10 ,IEC6100 00-4-2,IEC6 61000-4-3, IEC61000-4 4-4, IEC610 000-4- 5, I IEC61000-4 4-6, IEC610 000-4-8, IEC C61000-4-1 N301489-1,E...
  • Page 4 All manuals and user guides at all-guides.com Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. DO NOT throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.
  • Page 5 & your body. For body worn operation, this device has been tested and meets the FCC RF exposure guidelines when used with the belt clip accessory provided by TSC. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
  • Page 6 All manuals and user guides at all-guides.com RF exposure warning (WiFi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
  • Page 7 All manuals and user guides at all-guides.com Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil de sans fil Dell est inférieure à la limite(1.6W/Kg) d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal.

  • Page 8: Table Of Contents

    All manuals and user guides at all-guides.com Contents 1. Introduction ........................ 1 1.1 Product Introduction ..................... 1 1.2 Product Features ....................2 1.2.1 Printer Standard Features ....................2 1.2.2 Printer Optional Features ....................3 1.3 General Specifications ..................5 1.4 Print Specifications ....................5 1.5 Media Specifications .....................
  • Page 9 All manuals and user guides at all-guides.com 4. Power-on Utilities ....................28 4.1 Power-on Utility for Standard Panel ..............28 4.1.1 Media Sensor Calibration .................... 29 4.1.2 Self-test and Dump Mode..................... 29 4.1.3 Printer Initialization ..................... 30 4.2 Power-on Utility for LCD Panel (Option) ............31 4.2.1 Media Sensor Calibration .....................
  • Page 10 All manuals and user guides at all-guides.com 6.6 Language ......................56 6.7 Service ......................... 56 7. Troubleshooting ....................... 57 8. Maintenance ......................59 Revise History ....................... 60 - ix -...
  • Page 11 All manuals and user guides at all-guides.com...

  • Page 12: Introduction

    To print label formats, please refer to the instructions provided with your labeling software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on the accessories CD-ROM or on TSC website at http://www.tscprinters.com.

  • Page 13: Product Features

    All manuals and user guides at all-guides.com 1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printing Black mark reflective sensor (center position , black mark in back side) Gap transmissive sensor (Fixed, center of offset 2.75 mm to right from center) Head open sensor Peeler sensor 2 operation buttons (On/off and feed)

  • Page 14: Printer Optional Features

    All manuals and user guides at all-guides.com Code page ‚ Codepage 437 (English - US) ‚ Codepage 737 (Greek) ‚ Codepage 850 (Latin-1) ‚ Codepage 852 (Latin-2) ‚ Codepage 855 (Cyrillic) ‚ Codepage 857 (Turkish) ‚ Codepage 860 (Portuguese) ‚ Codepage 861 (Icelandic) ‚...
  • Page 15 All manuals and user guides at all-guides.com Mini USB cable Mini USB to RS-232 (serial) converter cable IP54-rated environmental case with shoulder strap (for standard model) IP54-rated environmental case (for standard model) IP54-rated environmental case with shoulder strap (for linerless model) IP54-rated environmental case (for linerless model) Shoulder strap Vehicle power adaptor...

  • Page 16: General Specifications

    All manuals and user guides at all-guides.com 1.3 General Specifications General Specifications Physical 160 mm (W) x 191.6 mm (H) x 79 mm (D) dimensions Mechanism Plastic with rubber over molded Weight 0.945 kg (w/o battery) External power adapter Power Input: AC 100-240V Output: DC 12V 1A Operation: -10 ~ 50˚C (14 ~ 122˚F)

  • Page 17: Media Specifications

    All manuals and user guides at all-guides.com 1.5 Media Specifications Media Specifications Media roll capacity Max. 2.65” (67.3 mm) OD Media core diameter 12.7 mm ~ 25.4 mm (0.5” ~ 1”) ID core Continuous, die-cut, black mark, External fan- Media type fold, receipt, Linerless label (w/ linerless kit) Media wound type Outside wound...

  • Page 18: Operations Overview

    All manuals and user guides at all-guides.com 2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 19: Printer Overview

    All manuals and user guides at all-guides.com 2.2 Printer Overview 2.2.1 Front View Power on/off button Feed button Printer status LED indicator Battery status LED indicator Media cover release button Peel-off sensor (Without for linerless model) Print head Transmissive sensor – Gap sensor Media holder lock switch Media holder Media cover...

  • Page 20: Rear View

    All manuals and user guides at all-guides.com 2.2.2 Rear View Li-ion battery Belt chip Battery open clasp Hanger for shoulder strap External label entrance chute USB interface * MicroSD card socket Power jack Note: * Recommended MicroSD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB...

  • Page 21: Operator Control

    All manuals and user guides at all-guides.com 2.3 Operator Control 2.3.1 LED Indication and Keys Keys Function Press and hold for 2-3 seconds to turn on the printer Press and hold for 2-3 seconds to turn off the printer Ready status: Feed one label Printing status: Pause the print job Status Indication...

  • Page 22: Led Indication And Keys For Lcd (Option)

    All manuals and user guides at all-guides.com 2.3.2 LED Indication and Keys for LCD (Option) Keys Function Display the printer information Button for LCD setting menu Enter the printer setting menu Button for LCD setting menu Press and hold for 2-3 seconds to turn on the printer Press and hold for 2-3 seconds to turn off the printer Button for LCD setting menu Ready status: Feed one label...

  • Page 23: Setup

    All manuals and user guides at all-guides.com 3. Setup 3.1 Insta ll the Be lt Clip an nd Batter Insert the e belt clip fi irst. Insert the e left side to o install th battery at t the rear o of the printer.

  • Page 24: Charge The Battery

    All manuals and user guides at all-guides.com 3.2 Charg ge the Ba attery It take es 5~6 hou urs to fully charge the e battery be efore the f irst time us sage. The lifetime of the ba attery is 30 00 times fo r charge/d ischarge c...

  • Page 25: Loading The Media

    All manuals and user guides at all-guides.com 3.3 Loadi ing the M Media 3.3.1 Load ding the M Media Open the e printer m media cover by y pressing t media co over releas button. Pull the m media hold ders apart to f fit the labe...
  • Page 26 Tu urn on the p printer and open/clos se the medi a cover then it wi ill calibrate t sensor au utomatically * Please re efer to video o on TSC YouTube or driver C - 15 -...

  • Page 27: Loading Media In Peel-Off Mode

    All manuals and user guides at all-guides.com 3 3 .3.2 Load d ing Media a in Peel-o o ff Mode Please re efer to bsection 3.3.1 to l loading the e media roll into t the printer. Note: Please cal ibrate the g ap/black mark sens...
  • Page 28 All manuals and user guides at all-guides.com Feed the e liner go th hrough the peele er module. figure sh hown) Pull the l liner tightly 6. M Move the p eeler modu ule to near r the peele er bar by pu ushing eac ch side of p peeler...
  • Page 29 All manuals and user guides at all-guides.com 7. P Press down n the peele er module t to lock it. Loos se the peel ler module in the reve erse proce e dures: - 18 -...

  • Page 30: Loading The Fan-Fold/External Media

    All manuals and user guides at all-guides.com 3 3 .3.3 Load d ing the Fa a n-fold/Ex x ternal Me edia 1. Ope en the print ter media c cover by pres ssing the m media cove rele ase button n.
  • Page 31 All manuals and user guides at all-guides.com 4. Pres ss each sid de of medi ia cover to c lose the m media cove r and ke sure the e media co over clos sed correct tly. Note Pleas se calibrate the gap/bla ack mark sens...

  • Page 32: Loading The Linerless Media (Option)

    All manuals and user guides at all-guides.com 3 3 .3.4 Load d ing the Li i nerless Media (Opti ion) 1. Plea ase refer to subsectio on 3.3.1 to lo oading the media roll into the prin ter. 2. Pus sh down ea ach side of f media...

  • Page 33: Connecting The Printer

    All manuals and user guides at all-guides.com 3.4 Conn ecting th he Printe The p printer mus st establish communic cation with h a host ter rminal whic ch sends t he data to be pri nted. Ther re are three e ways to c connect fo or Alpha-4L...

  • Page 34: Install The Ip54-Rated Environmental Case With Shoulder Strap (Option)

    All manuals and user guides at all-guides.com 3 3 .5 Install the IP5 5 4-rated Environ mental C C ase with h Shoulde er Strap (Option) 1. Ope en the cas se top ver. 2. Put t the printe er into the 3.

  • Page 35: Install The Adapter For 0.75" And 1" Paper Core (Option)

    All manuals and user guides at all-guides.com 3 3 .6 Install the Ad d apter for 0.75” a and 1” P P aper Cor re (Optio 1. Chec ck the parts ‚ A dapter x 2 ‚ S crew x 2 ‚...
  • Page 36 All manuals and user guides at all-guides.com 4. Pull the media holders apart. Push down another side of media holder lock switch to keep the media holder in max width. 5. Tighten the screw on nut for fixing the adapter on media holder. Note: Press the nut with hand when tighten the screw.

  • Page 37: Install The Belt Strap (Option/ Standard For Linerless Model)

    All manuals and user guides at all-guides.com 3 3 .7 Insta ll the Be lt Strap (Option/ Standar rd for line erless mo odel) 1. Tigh ten 2 screw ws on the printer. For line rless mode 2. P Pull up the e belt strap to lock it o on the...
  • Page 38 All manuals and user guides at all-guides.com - 27 -...

  • Page 39: Power-On Utilities

    All manuals and user guides at all-guides.com 4. Power-on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button ( ) then turning on the printer power ( ) simultaneously and release the button at different positions of LED indicator.

  • Page 40: Media Sensor Calibration

    All manuals and user guides at all-guides.com 4.1.1 Media Sensor Calibration Please follow the steps below to calibrate the media sensor. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( 3.

  • Page 41: Printer Initialization

    All manuals and user guides at all-guides.com 4. The printer will beep sound twice later, then release the FEED button ( ) when the indicator becomes and blinking. 5. Printer will calibrate the sensor and print out the internal settings, then enter the dump mode.

  • Page 42: Power-On Utility For Lcd Panel (Option)

    All manuals and user guides at all-guides.com 4.2 Power-on Utility for LCD Panel (Option) Please follow the steps below for different power-on utilities. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( 3.

  • Page 43: Self-Test And Dump Mode

    All manuals and user guides at all-guides.com Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when LCD showing “Calibrate…..”. 5. Printer will calibrate the gap/black mark sensor sensitivity. Note: You also can do this function by open/close the media cover when turn on the printer.

  • Page 44: Printer Initialization

    All manuals and user guides at all-guides.com Beep sound twice Æ Calibrate….. (5 dots) Æ Æ Initialize….. (5 Self Test….. (5 dots) dots) Æ Turn on the printer 4.2.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures.

  • Page 45: Self-Test

    All manuals and user guides at all-guides.com 4.3 Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Note: Self-test printout requires 4”...

  • Page 46: Dump Mode

    All manuals and user guides at all-guides.com 4.4 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 47: Printer Defaults

    All manuals and user guides at all-guides.com 4.5 Printer defaults Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 50.8 mm/sec (2 ips) Density Media Width 4” (101.5 mm) Media Height 4” (101.5 mm) Sensor Type Gap sensor Print Direction...

  • Page 48: Diagnostic Tool

    All manuals and user guides at all-guides.com 5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer.

  • Page 49: Printer Function

    All manuals and user guides at all-guides.com 5 5.2 Print er Funct tion 1. Co onnect the printer an d compute er with a ca able. Note: * The printe er connects with the com mputer via U USB to USB B cable or US SB to RS-23 32 cable...

  • Page 50: Setting Wi-Fi By Diagnostic Tool (Option)

    All manuals and user guides at all-guides.com 5.4 Setting Wi-Fi by Diagnostic Tool (Option) 1. Connect the printer and computer with the cable. Note: * The printer connects with the computer via USB to USB cable or USB to RS-232 cable (option).

  • Page 51: Lcd Menu Function (Option)

    All manuals and user guides at all-guides.com 6. LCD Menu Function (Option) The Alpha-4L series offer the LCD panel for selection to further enhance its capabilities to meet the demands of a wide range of printing solutions. This option feature includes LCD control panel, 4 buttons and 2 LED display.
  • Page 52 All manuals and user guides at all-guides.com Icon Function Display printer information Enter setting menu Power switch Scroll up Scroll down Return to previous menu Enter to next menu Enter setting mode Exit setting mode Save the selected settings and return to previous menu Select Alter to OFF...
  • Page 53 All manuals and user guides at all-guides.com 3. At this status, you can scroll up or scroll down to select the value of print speed. Then press button to save the selected value into the printer. Press “ ” butter to back to “Ready mode”.

  • Page 54: Main Menu Overview

    Main Menu Setup File Manager Diagnostics Language Service Printer DRAM Print Config. English Initialization Sensor FLASH Dump Mode Serial Battery *Wireless Print Head Bluetooth Date Time Display Note: * The Wireless LAN function is optional for Alpha-4L series. - 43 -...

  • Page 55: Setup

    All manuals and user guides at all-guides.com 6.3 Setup This “S Setup” categ gory can se et up the se nsor, serial comm., wir reless, date e time and d display setting 6.3.1 Print ter Setup 6.3.1-1 P Printer set tup for TS SPL2 Speed...
  • Page 56 All manuals and user guides at all-guides.com This item is used to set the print mode. There are 3 modes as below, Printer Mode Description Next label top of form is aligned to the print Batch None Print mode head burn line location. (Tear Off Mode) Mode Once image is printed completely, label gap/black mark will be fed to the tear plate...

  • Page 57: Printer Setup For Zpl2

    All manuals and user guides at all-guides.com 6.3.1-2 P Printer set tup for ZP Density int Speed Tear Off rint Mode rint Width ist Fonts st Images Main Men Setu ZPL2 st Formats ist Setup ntrol Prefix rmat Prefix imiter Char Medi a Power Up ead Close...
  • Page 58 All manuals and user guides at all-guides.com This feature is used to print current printer available fonts list to List Fonts the label. The fonts stored in the printer’s DRAM, Flash or optional memory card. This feature is used to print current printer available images list to List Images the label.

  • Page 59: Sensor

    All manuals and user guides at all-guides.com 6 6 .3.2 Sens Black Mar Calib bration Continuou Scan Scan Ba acking aper Scan Manua al Setup Black Mar Scan n Mark Paper Scan emove Continuou Label Paper Main Setup Sensor Menu Auto Thre eshold...

  • Page 60: Serial Comm

    All manuals and user guides at all-guides.com 6 6 .3.3 Seria al Comm. 1200 bps 2400 bps 4800 bps 9600 bps d Rate 19200 bp 38400 bp 57600 bp 115200 bp None Main Menu etup Serial Comm arity Even ta Bits Stop p Bit(s) Item...

  • Page 61: Wireless Lan

    All manuals and user guides at all-guides.com 6 6 .3.4 Wire eless LAN Infrastr ructure Opera ating Mode Ad-h n Menu Setup reless LAN can AP DHCP Item Descri iption Default This ite em is used t to set the o perating mo ode of wirel less...

  • Page 62: Date Time

    All manuals and user guides at all-guides.com 6 6 .3.5 Date e Time Date Main Me Setup te Time Time Item Descripti Default This item is used to s set the date e. (ex: 2013- -05-30) This item is used to s set the time e.

  • Page 63: Display

    All manuals and user guides at all-guides.com 6 6 .3.7 Disp Always On Always Off 5 Seconds 10 Second Contras 30 Second Main Menu Setup splay Backligh 1 Minute 5 Minutes 10 Minutes 30 Minutes 1 Hour 5 Hours Item Descripti Default ntrast...

  • Page 64: File Manager

    All manuals and user guides at all-guides.com 6 6 .4 File M Manager This fe ature is use ed to check the printer available m memory and d file list. DRAM Save ed file list Available m memory) FLASH Saved d file list Main M Menu...

  • Page 65: Diagnostics

    All manuals and user guides at all-guides.com 6.5 Diagn nostics Main Men Diagnostic Prin nt Config. Dump Mode Batte Print t Head 6.5.1 Prin nt Config. Main Men Diagnostics int Config. This feature is u used to prin nt current pr rinter config guration to th he label.

  • Page 66: Battery

    All manuals and user guides at all-guides.com 6.5.3 Batte Main Men Diagnostics Battery This feature is u used to che eck the print ter battery v voltage. 6.5.4 Print t Head Main Men Diagnostics Print Head This feature is u used to che eck the print ter tempera...

  • Page 67: Language

    All manuals and user guides at all-guides.com 6.6 Langu uage Main Men Language English This option is us sed to setu p the langu age on LCD D display. 6.7 Servi Main Men Service itialization This feature is u used to rest tore printer settings to defaults.

  • Page 68: Troubleshooting

    All manuals and user guides at all-guides.com 7. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 69 All manuals and user guides at all-guides.com * Reload the supply. * Clean the print head. * Media is loaded incorrectly * Clean the platen roller. * Dust or adhesive accumulation * Adjust the print density and print on the print head. Poor Print Quality speed.

  • Page 70: Maintenance

    All manuals and user guides at all-guides.com 8. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. „ Cotton swab „ Lint-free cloth „ Vacuum / Blower brush „...

  • Page 71: Revise History

    All manuals and user guides at all-guides.com Revise History Date Content Editor 2013/10/4 Modify section 2.3.2 Camille 2013/10/31 Modify section 1.3 and 3.2 Camille * Modify section 1.2.2 2014/1/8 Camille * Add section 3.6 (Install the adapter for 0.75” and 1” paper core) 2014/1/23 Modify section 1.3 Camille...
  • Page 72 All manuals and user guides at all-guides.com...
  • Page 73 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

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