TSC Alpha-2R User Manual
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TSC Alpha-2R User Manual

Moblie barcode printers
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Alpha-2R
Direct Thermal
Moblie Barcode Printers
Series Lists:
User Manual
Alpha-2R

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Summary of Contents for TSC Alpha-2R

  • Page 1 ;’RFTGTT5RT12 Alpha-2R  Direct Thermal Moblie Barcode Printers Series Lists: User Manual Alpha-2R...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification ....................................2 1.2 Printer Optional Featussf .....................................3 1.3 General Specifications ....................................4 1.4 Print Specifications ......................................5 1.5 Media Specifications ....................................6 2. Operation Overview ......................................7 2.1 Unpacking and Inspection ....................................7 2.2 Printer Overview ......................................8 2.2.1 Front View ......................................8 2.2.2 Interior View ......................................9 2.2.3 Rear View ......................................
  • Page 4 4.3 Install the Media Adapter (Optional) ................................23 5. TSC Console ........................................24 5.1 Start TSC Console ..................................... 24 5.2 Set WiFi and Add to TSC Console Interface .............................. 26 5.3 Initialize the Printer WiFi Setting ................................29 5.4 Printer Function ......................................30 5.5 Setting Post-Print Action ....................................

  • Page 5: Introduction

    Our Alpha-2R is designed for a rough life, inside the IP54-rated environmental case to resist dust and water and with its rubber over-mold design prepared to take up to a five-foot fall and keep printing.

  • Page 6: Product Specification

    1.1 Product Specification The printer offers the following standard features Product standard feature Direct thermal printing (receipts & partial label) Black mark reflective sensor Head open sensor 3 operation buttons (On/off, feed/pause, and cover-open buttons) 5 LEDs: 1 for printer states (green or red); 3 for Battery capacity (green or orange); 1 for RF status (blue or green) Audible alert Programmable buzzer Mini type USB 2.0 (High speed mode) 64 MB DRAM...

  • Page 7: Printer Optional Featussf

    1.2 Printer Optional Featussf The printer offers the following optional features. Features Description User options Factory options Bluetooth V4.0 + EDR ○ Standard mode ; support SMART READY Wi-Fi 802.11 a/b/g/n ○ ○ Bluetooth V4.2 + MFi ; support SMART READY ○...

  • Page 8: General Specifications

    1.3 General Specifications Physical dimensions 89.3 mm (W) 134.5 mm (H) x 56.5 mm (D) Enclosure Plastic Weight (w/ battery) 350g Internal charging capability (battery-in)  12VDC automobile cigarette lighter plug  Auto-switching AC adapter External charging capability (battery-out)  1 bay battery charger station - Input: 100 ~ 240VAC Electrical...

  • Page 9: Print Specifications

    1.4 Print Specifications Print Specifications Alpha-2R Print head resolution 203 dots/inch (8 dots/mm) Direct thermal (receipts & partial label) Printing method Dot size 0.125 x 0.125 mm (width x length) (1 mm = 8 dots) Print speed Max. 4 ips (102 mm/sec) (inches per second) Max.

  • Page 10: Media Specifications

    1.5 Media Specifications Media Specifications Alpha-2R Media roll capacity Label: 50 mm Media type Continuous, die-cut, receipt, and black mark Media wound type Outside wound 12.7 mm (0.5”) ~ 2,286 mm (90”) Tear mode: 50.8 mm (2.0”) Media length (suggested shortest printing length)

  • Page 11: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 12: Printer Overview

    2.2 Printer Overview 2.2.1 Front View Media cover release button Media cover LED indicator Feed/stop button Power on/off button...

  • Page 13: Interior View

    2.2.2 Interior View QR code label (link to TSC website downloads area for more information) Platen roller Tear edge Print head Black mark sensor...

  • Page 14: Rear View

    2.2.3 Rear View Li-ion Battery Battery open clasp USB interface Power jack Interface cover...

  • Page 15: Operator Control

    2.3 Operator Control 2.3.1 Led Indication and Keys Battery charge level LED indicators Printer status LED indicator Wireless status LED indicator Power on/off button Feed/Pause button Keys Function 1. Press and hold for 2-3 seconds to turn on the printer. 2.
  • Page 16 Status Indication Printer is ready Green (blinking) Printer is paused Printer status LED indicator Sleep mode/ entered the sleep mode after stop Green (blinking every two seconds) working over 2 minutes Red (solid) Media cover is open Red (blinking) Printer error Amber (blinking) Battery is charging.

  • Page 17: Power-On Utilities

    2.3.2 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the Feed button ( ) > Open the power > Release the button depending on the the color of the LED. Sequences of the settings: LED Colors (solid)

  • Page 18: Setup

    3. Setup 3.1 Install the Battery Insert battery to the left side of battery slot on the rear of the printer. Push the battery down and pull the battery clasp to lock the battery. Battery safety warning: 1. DO NOT throw the battery in fire. DO NOT short circuit the contacts.

  • Page 19: Charge The Battery

    3.2 Charge the Battery 3.2.1 Charge the Battery It takes 1.5 to 2 hours to fully charge the battery before the first time usage. The lifetime of the battery is 300 times for charge/discharge cycles. Open the interface cover and plug the power cord into the power jack.
  • Page 20 When the battery is charging, the color of battery status LED indicator is solid amber. The amber LED indicator will turned off after the battery is fully charged. Note: When checking the battery status, please connect the adapter and push power button, the LED indicator will turn to green then extinguished when the battery is fully charged.

  • Page 21: Charge By Charger Station (Optional)

    3.2.2 Charge by Charger Station (Optional) Plug the power cord to the power jack on the charger station. Insert the printer along the slot to the charger station as pictured. Note: Please refer to section 3.1 for battery installation procedure. Push the battery clasp and properly install the battery Note:...
  • Page 22 Note: The four bay batteries charger station is also available for your reference. LED Color Description Green / Solid Battery is completely charged Red / Solid Battery is charging Red / Blinking Battery charging error No battery Battery is completely charged over 1.5~2 hrs.

  • Page 23: Communicate

    3.3 Communicate 3.3.1 Connecting with the Communication Cable USB to USB Cable (Optional)  Open the interface cover and connect the printer to the computer with USB cable. USB to RS-232 Cable (Optional)  Open the interface cover and connect the printer to the computer with RS-232 cable.

  • Page 24: Loading The Media

    3.4 Loading the Media Open the printer media cover by pressing the media cover release button. Place the media roll at the correct side, and pull out enough paper over the tear edge. Press the media cover on both sides to close it and make sure the media cover have closed correctly.

  • Page 25: Accessories

    4. Accessories 4.1 Install the Belt Clip Remove the battery on the rear of the printer and lock the belt clip on the hole above the battery Press the ball on the belt clip to the hole as pictured. After reinstalled the battery, the printer can be hung on the belt.

  • Page 26: Install The Ip54-Rated Environmental Case With Shoulder Strap (Optional)

    4.2 Install the IP54-rated environmental case with shoulder strap (Optional) Open the zip along the arrow direction indicated on case cover. Place the printer in the case. Note: The printing side must face the outside cover as indicated. Zip up the case cover. The outside cover should be opened and fixed while printing.

  • Page 27: Install The Media Adapter (Optional)

    4.3 Install the Media Adapter (Optional) Open the printer top cover and install the media adapter in the media fixing hole as indicated. The media adapters are installed in the media fixing hole on both sides. The media which installed in the adapter can prevent the poor print quality.

  • Page 28: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 29 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings. For more information, please refer to TSC Console User Manual.

  • Page 30: Set Wifi And Add To Tsc Console Interface

    5.2 Set WiFi and Add to TSC Console Interface Use USB or COM Port to set up the interface. (refer to chp.5.1) Double click to enter the printer configuration page. Click Get to receive printer’s information. Click Wi-Fi to the wi-fi setting page.
  • Page 31 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 32 After clicking Set button, it'll pop-up the window tip as below shown. IP address will be shown in the “IP address” field. Remove the cable between the computer and the printer. Go to main page, click Add Printer to add the printer via Network.

  • Page 33: Initialize The Printer Wifi Setting

    5.3 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.

  • Page 34: Printer Function

    5.4 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...

  • Page 35: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...

  • Page 36: Troubleshooting

    * Switch the printer on. Power indicator does not illuminate * The battery is dead. * Charge the battery. - The printer status from TSC * The printer carriage is open. * Please close the print carriage. Console shows “Head Open”.
  • Page 37 Missing printing on the left or right * Wrong label size setup. * Set the correct label size. side of label * The print head is dirty. * Clean the print head. Gray line on the blank label * The platen roller is dirty. * Clean the platen roller.

  • Page 38: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 39 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 40: Angency Compliance And Approvals

    8. Angency Compliance and Approvals 2014/30/EU(EMC), 2014/35/EU(LVD), 2011/65/EU(RoHS 2.0) EN 55032 Class B EN 55024 EN61000-3-2:2014 EN61000-3-3:2013 EN 60950-1 FCC part 15B, Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 41 EN 60950-1 NOM-019-SCFI-1998 10 C.F.R. Section 430.23(aa) (Appendix Y to Subpart B of part 430) Energy Star for Imaging Equipment 2.0 TP TC 004/2011 TP TC 020/2011 LP0002 Important safety instructions: Read all of these instructions and keep them for later use. Follow all warnings and instructions on the product.
  • Page 42 Please refer to user manual for maximum operation ambient temperature. WARNING: Hazardous moving parts, keep fingers and other body parts away. CAUTION: (For equipment with RTC (CR2032) battery or rechargeable battery pack) Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below.
  • Page 43 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com...
  • Page 44 Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits.
  • Page 45 Ce périphérique a également été évalué et démontré conforme aux limites d'exposition radio-fréquence par l'IC pour des utilisations par des opérateurs mobiles (les antennes sont à moins de 20 cm du corps d'une personne). (Pour le Bluetooth) NCC 警語: 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。(即 低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。...
  • Page 46 設備名稱：可攜式熱感條碼印表機，主型號： Alpha-2R Series Equipment name Type designation (Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 六價鉻 多溴聯苯 多溴二苯醚 Ｕnit 單元 鉛 汞 鎘 Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated (Pb) (Hg) (Cd) chromium biphenyls diphenyl ethers (PBB) (PBDE) ○ ○...
  • Page 47 ○ ○ ○ ○ ○ 線材 備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。 Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。 Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
  • Page 48 For US Model Made for iPhone® XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Pro® 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad® (6th generation), iPad (5th generation), iPad Pro 9.7-inch, iPad Pro 12.9-inch (1st generation), iPad Air®...

  • Page 49: Revise History

    9. Revise History Date Content Editor...

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