1. Manuals
  2. Brands
  3. TSC Manuals
  4. Barcode Reader
  5. Alpha-30R
  6. User manual

TSC Alpha-30R User Manual

Direct thermal mobile barcode printer
Hide thumbs Also See for Alpha-30R:
Table of Contents

Advertisement

Quick Links

Download this manual
Mobile Barcode Printer
Alpha-30R
Direct Thermal
Series Models
Alpha-30R
User Manual
www.tscprinters.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Alpha-30R and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for TSC Alpha-30R

Summary of Contents for TSC Alpha-30R

  • Page 1 Mobile Barcode Printer Alpha-30R Direct Thermal Series Models Alpha-30R User Manual www.tscprinters.com...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written...

  • Page 3: Table Of Contents

    Loading the Linerless Media (Linerless Model) ......................20 Installing the Belt Clip ..............................22 Using the IP54 Case with Shoulder Strap (optional) ...................... 23 Operator Interface ............................24 TSC Console ..............................26 Launching TSC Console..............................26 Adding Wi-Fi Interface ..............................28 Configuring Bluetooth ..............................32 Initializing Printer’s Wi-Fi Settings ..........................
  • Page 4 Maintenance ..............................42 Cleaning Supplies ................................43 Cleaning Procedures ..............................44 Agency Compliance and Approvals ......................45 Revision History ..............................56...

  • Page 5: Introduction

    Mobile printing operations can be carried out much faster and with more accuracy. The Alpha-30R is compact and very efficient, it also has a large capacity smart battery that enables it to carry out a full shift of work without interruption.

  • Page 6: Specifications

    1.1 Specifications Model Alpha-30R Basic Alpha-30R Premium Resolution 8 dots/mm (203 dpi) Printing Method Direct Thermal Max. Print Speed Up to 127 mm (5")/second Up to 152 mm (6")/second Max. Print Width 72 mm (2.83") Max. Print Length 2,794 mm (110")
  • Page 7 Model Alpha-30R Basic Alpha-30R Premium  Reflective sensor Sensors  Reflective sensor  Transmissive sensor  Head open sensor  Head open sensor Real Time Clock Standard Internal Fonts  8 alpha-numeric bitmap fonts  One Monotype Imaging® CG Triumvirate Bold Condensed scalable font Barcode ...
  • Page 8 Model Alpha-30R Basic Alpha-30R Premium User Options  Type C USB 2.0 cable  0.75" media core adaptor  1" + 1.5" media core adaptor  Protective case with shoulder strap  Shoulder strap  1-slot battery charger  4-slot battery charger ...

  • Page 9: Unpacking And Inspecting

    2 Unpacking and Inspecting The printer has been specially packaged to withstand damage during shipment. Retaining the packaging materials is recommended in case you need to ship the printer. When unpacking, ensure that you have received all the following items: Barcode printer x1 ▪...

  • Page 10: Getting To Know Your Printer

    3 Getting to Know Your Printer 3.1 Front View Media cover LCD screen Feed/Pause button Media cover release latch Power button...

  • Page 11: Inner View

    3.2 Inner View Power jack socket & Type C interface Media holder Tear bar Printhead Gap/Black mark sensor Platen roller...

  • Page 12: Bottom & Rear View

    3.3 Bottom & Rear View Battery clasp Li-ion battery Socket for charging cradle Rings for belt clip...

  • Page 13: Setting Up The Printer

    4 Setting up the Printer 4.1 Installing the Battery 1. Install the battery into its compartment as indicated. 2. Press down the battery to lock the battery in place. WARNING: DO NOT throw the battery in fire. DO NOT short circuits the battery terminals.

  • Page 14: Charging The Battery / Smart Battery

    4.2 Charging the Battery / Smart Battery 4.2.1 Operation Instructions Charging Temperature The battery’s normal working temperature is from 0°C to 40°C (32°F to 104°F). The device and battery charger are designed to charge battery in a safe and optimized manner. If charging the battery at high temperatures, e.g. approximately 40°C (104°F), or charging the battery with printer being turned on, the printer or battery charger may stop charging for a period of time to maintain the battery at acceptable temperatures.
  • Page 15 4.2.2 Battery Installed in the Printer 1. Open the interface cover and then insert the supplied power connector into the power jack socket. 2. Insert the power plug into the power outlet socket. 3. Insert the power cable connector into the power jack socket. IMPORTANT: Before inserting the power cable connector into the socket, please turn off the printer.
  • Page 16 4.2.3 Battery Installed on the 1-Bay Charger Station (optional) NOTE: You need to deactivate the shutdown mode for the battery when charging the battery for the first time. For how to deactivate the shutdown mode, please refer to 4.2.1. 2. Install the battery onto the 1.
  • Page 17 4.2.4 Charging the Printer with Battery Installed using the 1-Slot Docking Cradle (optional) 2. Push the printer in the indicated direction ensuring 1. Slide to install the transfer adapter on the docking that the slot on the rear side cradle. of the printer is aligned with transfer adapter.
  • Page 18 4.2.5 Charging the Printer with Battery Installed using the 4-Slot Docking Cradle (optional) 1. Place the docking cradle on a flat surface. 2. Place the holder for the printer on the docking cradle. 3. Install the single screw to secure the holder in place.
  • Page 19 4. Install the printer on the docking cradle as indicated. 5. Plug the power adapter into the power outlet socket and then insert the power cable connector into the charger’s power jack socket. 6. Turn on the power switch. The battery status LED on the printer will remain solid amber until the battery reaches fully charged. Once fully charged, the LED will turn off and the printer will automatically stop charging.

  • Page 20: Loading The Media

    4.3 Loading the Media Press the media cover release button to open the media cover. Slightly pull to separate the two media holders.
  • Page 21 Close the media cover. Use TSC Console to perform a calibration for the media in use. NOTE: Performing a calibration is required when using other types of labels or loading a new media roll.

  • Page 22: Loading The Linerless Media (Linerless Model)

    4.4 Loading the Linerless Media (Linerless Model) Press the media cover release button to open the media cover. Slightly pull to separate the two media holders.
  • Page 23 Close the media cover. Use TSC Console to perform a calibration for the media in use. NOTE: Performing a calibration is required when using other types of labels or loading a new media roll.

  • Page 24: Installing The Belt Clip

    4.5 Installing the Belt Clip Thread the belt clip through under the bar on the rear side of the printer. Fold back to adhere the self-adhesive hook to the loop tape.

  • Page 25: Using The Ip54 Case With Shoulder Strap (Optional)

    4.6 Using the IP54 Case with Shoulder Strap (optional) 1. Open the cover. 2. Put the printer into the case. 4. Flip over the transparent 3. Close the cover. cover and then attach the cover in place.

  • Page 26: Operator Interface

    5 Operator Interface Name & Icon Status Description Media Type Battery Power Status Firmware Version Bluetooth’s last 4 digits LCD Monitor When connecting to a Wi-Fi network, the firmware version and Bluetooth information will disappear and give way to the Wi-Fi IP address. Feed / Pause Button ...
  • Page 27 Name & Icon Status Description Printer Status LED The printer is turned on and ready. The system is downloading data from the computer or the printer is in Green (blinking) pause state. Amber (solid) The system is clearing data or the printer is busy. The media cover is opened or there is memory error (memory space is Red (solid) not enough).

  • Page 28: Tsc Console

    6.1 Launching TSC Console Follow the steps below to launch TSC Console: 1. Double click the TSC Console icon on the desktop of your computer to launch TSC Console. After launching TSC Console, the following screen will appear. 2. Select Printers > Add Printers to add the new printer to the TSC Console main page.
  • Page 29 3. Select the connection based on how the printer is connected to your computer and then select OK to add the printer. NOTE: The image below shows that the printer is connected to a computer via the USB cable. 4. Select and start configuring the printer. NOTE: You may refer to TSC Console Programming Manual for further information.

  • Page 30: Adding Wi-Fi Interface

    6.2 Adding Wi-Fi Interface It allows users to add Wi-Fi interface to the TSC Console main page and enables users to control the printer through a wireless network. Follow the steps below to add Wi-Fi interface to the TSC Console main page: Add the printer to the TSC Console main page via the USB port or COM port.
  • Page 31 When using the WPA-Personal encryption: (1) Enter the network name in the SSID field. (2) Select WPA-Personal in the WLAN Encryption field. (3) Enter the Wi-Fi network password in the Key field. (4) Set DHCP to ON. If DHCP is set to OFF, you need to specify information for the IP Address, Subnet Mask, and Gateway fields.
  • Page 32 IP address does not appear, initialize the printer’s Wi-Fi module and then re-configure the Wi-Fi connection. Remove the interface cable. Go to the TSC Console main page, select Printers > Add Printers and then select Network to add the printer.
  • Page 33 Go to the TSC Console main page. Select and then double click the printer. Select Functions > Print Test Page to check if you can print the test page via the Wi-Fi connection.

  • Page 34: Configuring Bluetooth

    Follow the steps below to configure Bluetooth for your printer: Add the printer to the TSC Console main page via the USB port or COM port. For how to add the printer to the TSC Console main page, please refer to Launching TSC Console.
  • Page 35 Enter the new Bluetooth local name or Bluetooth PIN code in the field. The field will be marked in yellow when the value is revised. Press the Set button to set the new Bluetooth name or Bluetooth PIN code. Press the Get button to confirm that the new settings have been correctly written into the printer.

  • Page 36: Initializing Printer's Wi-Fi Settings

    6.4 Initializing Printer’s Wi-Fi Settings Go to the TSC Console main page. Select the Functions tab. Select Wi-Fi Default to restore the Wi-Fi settings to factory default values.

  • Page 37: Tph Care

    Allows users to check if there are defective dots on the printhead. Enables/Disables TPH Care Auto Protection. Follow the steps below to open the TPH Care page: Double click the printer you want to configure on the TSC Console main page to open the Printer Configuration menu.
  • Page 38 Select the TPH Care tab to enter the TPH Care page. Enable the TPH Care Auto Protection function (Default: OFF). Select Get TPH Care Profile to check the health status of the printhead. If the pattern extends flat roughly, it means the status of the printhead is good. Alternatively, you can check the Unhealthy TPH dot number field.

  • Page 39: Printer's Main Functions

    6.6 Printer’s Main Functions The function buttons are located on the left side of the Printer Configuration page. You can use the function buttons to manage and configure the printer. Item Description Calibration Detects the media type and label size. RTC Setup Synchronizes the printer with the real time clock on the computer.

  • Page 40: Configuring Optional Kits

    If you install an optional kit on the printer, such as cutter, peeler, or media rewinder, you need to configure the kit after finishing the calibration so that the kit works properly. To configure the kit: Add the printer to the TSC Console main page via the USB port or COM port. Set up the wired or wireless connection between the printer and your computer.

  • Page 41: Smart Battery (Mobile Printers Only)

    6.8 Smart Battery (Mobile Printers only) The Smart Battery page shows the battery status for the mobile printers.

  • Page 42: Troubleshooting

    7 Troubleshooting Problem Possible Cause Recovery Procedure ▪ The battery is not properly installed. ▪ Re-install the battery. Power indicator or display does not ▪ No power. ▪ Recharge or replace battery as necessary. illuminate. ▪ Re-connect the interface cable or try another ▪...
  • Page 43 Problem Possible Cause Recovery Procedure ▪ Reload the media. ▪ Media is not loaded correctly. ▪ Clean the printhead and platen roller. ▪ Dust or adhesive accumulation on the ▪ Adjust the print density and print speed. printhead. Poor Print Quality ▪...

  • Page 44: Maintenance

    8 Maintenance This section provides cleaning and maintenance procedures. Cleaning: Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.

  • Page 45: Cleaning Supplies

    8.1 Cleaning Supplies The following supplies are recommended for cleaning the printer: Cotton swab   Lint-free cloth  Brush with soft and non-metallic bristles  Vacuum cleaner  75% Ethanol used for disinfection  99% Isopropyl alcohol used for cleaning the printhead and platen roller ...

  • Page 46: Cleaning Procedures

    8.2 Cleaning Procedures Component Method Recommended Cleaning Schedule Power off the printer before cleaning the printhead. Leave the printhead to cool down for at least one minute. Clean the printhead when you load new Printhead Wet a cotton swab with the 99% Isopropyl alcohol and then wipe across the media.

  • Page 47: Agency Compliance And Approvals

    9 Agency Compliance and Approvals EN 55032, Class B EN 55035 EN IEC 61000-3-2 EN 61000-3-3 EN 62368-1 FCC part 15B, Class B ICES-003, Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 48 AS/NZS CISPR 32, Class B GB 4943.1 GB/T9254 GB 17625.1 IS 13252(Part 1)/ IEC 60950-1 TP TC 004 TP TC 020 LP0002 TELEC-T401 Japanese radio regulation 2008 K 60950-1 KS C 9832:2019 KS C 9835:2019 KS X 3124:2020 KS X 3126:2020 CNS 13438 CNS 14336-1...
  • Page 49 NBTC VCCI-TECHNICAL REQUIREMENTS (VCCI-CISPR 32:2016) CISPR 32:2015+COR1:2016...
  • Page 50 45 (E) Dated 28-01-2005 1048 (E) Dated 18-10-2018 IMDA TS SRD BS EN 55032 BS EN IEC 61000-3-2 BS EN 61000-3-3 BS EN 55035 備註：不同型號可能會有不同認證，一切以產品上的認證標籤為準。...
  • Page 51 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning. 4.
  • Page 52 电池安全警告： ◎ 勿将电池扔于火中。 ◎ 勿将电池接点短路。 ◎ 不可拆解电池。 ◎ 不乱将电池当成一般废弃物处理。 ◎ 打叉的垃圾桶符号表示电池不应该被放置到一般废弃堆中。 注意: ◎ 更换不正确型号类型的电池, 将产生爆炸危险。 ◎ 请根据使用说明处理用过的电池。 鋰電安全使用指南: 注意：電池若未正確更換，可能會爆炸。請用原廠建議之同款或同等級的電池來更換。請依原廠指示處理廢棄電池。 CAUTION: The printhead may be hot and could cause severe burns. Allow the printhead to cool. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
  • Page 53 CE Statement: This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. All operational modes: 2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40) 5GHz: 802.11a, The frequency, mode and the maximum transmitted power in EU are listed below: 2400 MHz –...
  • Page 54 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com...
  • Page 55 Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits.
  • Page 56 Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil sans fil est inférieure à la limite d'exposition aux fréquences radio de l'Industry Canada (IC). Utilisez l’appareil sans fil de façon à minimiser les contacts humains lors du fonctionnement normal. Ce périphérique a été...

  • Page 58: Revision History

    Revision History Date Description Technical Writer 2023/11/15 Peter Yao Official release. ▪ Revised format and layout 2024/01/18 Peter Yao ▪ Updated the specifications from page 5 to 7.
  • Page 59 www.tscprinters.com...

This manual is also suitable for:

Alpha-30r basicAlpha-30r premium

Table of Contents