Inseego USB8L User Manual

Inseego USB8L User Manual

4g lte global modem
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USER GUIDE
USB8L
4G LTE Global Modem

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Summary of Contents for Inseego USB8L

  • Page 1 USER GUIDE USB8L 4G LTE Global Modem...
  • Page 2 “Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp.
  • Page 3: Table Of Contents

    SIM Tab ..................................21 GPS Tab ..................................22 Software Update Tab ..............................24 Preferences Tab ................................25 Viewing Info About the USB8L ............................ 26 Internet Status Tab ..............................26 Internet Sessions Tab ..............................28 Diagnostics Tab ................................29 Device Info Tab ................................30 Logs Tab ..................................
  • Page 4 Technology and Bands ............................. 37 Regulatory Information..............................38 Product Certifications and Supplier’s Declarations of Conformity ..............40 Wireless Communications ............................40 Limited Warranty and Liability ............................ 41 Safety Hazards ................................... 42 USB8L USER GUIDE...
  • Page 5: Introduction And Getting Started

    Introduction and Getting Started Overview Description Status Indicators Getting Started Caring for your Modem USB8L USER GUIDE...
  • Page 6: Overview

    Overview The USB8L is a plug-and-play modem that provides high-quality 4G connectivity, for safe and reliable internet access anywhere. Key Features • Global connectivity covering LTE, HSPA+ and UMTS bands in over 200 countries. • Compact design with an innovative swivel hinge that adjusts to any USB port orientation. The USB8L provides instant 4G connectivity for your laptop or other device, with no software or device drivers to install.
  • Page 7: Front View

    Front View Back View USB8L USER GUIDE...
  • Page 8: Status Indicators

    Status Indicators The status light on the back of the device has a light that indicates the status of your USB8L. Color State Meaning ­ Home network Solid ­ Device ready ­ Network connection registered Green ­ Device powering up Blinking ­...
  • Page 9: Getting Started

    1. Make sure your laptop or device is turned on and meets the system requirements on page 6. 2. Your USB8L comes with a pre-installed SIM card. If you need to swap out the SIM, see page 11. 3. Connect the modem to your laptop or device, see below.
  • Page 10: Connecting To The Internet

    On Mac OS devices, click the eject icon next to the modem icon in the Finder sidebar to eject the modem. Caring for your Modem Like any electronic product, the USB8L must be handled with care to ensure reliable operation. The following guidelines are recommended: •...
  • Page 11: Replacing The Sim Card

    Replacing the SIM Card A SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service. Your USB8L comes with a Nano SIM card pre-installed. These instructions are for replacing your SIM card.
  • Page 12: Resetting The Modem

    The master reset button is in a small hole located on the front of the device under the removable cover. This button returns the device to factory settings. To reset the USB8L: 1. Place one end of an unfolded paper clip into the reset button hole.
  • Page 13: Using The Web User Interface

    Using the Web User Interface Overview Admin Password Viewing Messages Monitoring Data Usage Managing Settings Viewing Info About your Modem Getting Help USB8L USER GUIDE...
  • Page 14: Overview

    Use it to check messages, monitor data usage, manage settings – including GPS and software updates, access device information, and find help and customer support. To access the Web User Interface, plug the USB8L into a USB port on your computer and go to http://my.usb or http://192.168.1.1.
  • Page 15: Side Menu

    Answers are case-sensitive. 4. Click Save Changes. The next time you sign in to the USB8L Web UI, use the new Admin password. If you cannot remember the password, click Forgot the Admin password?; after you correctly answer the security question you set up, the current password displays.
  • Page 16: Viewing Messages

    Unread messages are indicated by a New icon. Once this page is opened, messages are considered read. The New icon only indicates messages received since the last viewing of this page. You can delete messages individually or all at one time. Click the Trash icon for each message you want to delete. USB8L USER GUIDE...
  • Page 17: Monitoring Data Usage

    Monitoring Data Usage On the Web UI Home page, the Data Usage panel displays graphs of your USB8L data usage for the current billing cycle. To view the Data Usage page, select from the Home page Data Usage panel (or select Data Usage from the Web UI side menu).
  • Page 18: Data Usage Page

    Data Usage Page Use the Data Usage page to view details about your USB8L data usage and billing plan. The data usage graph displays vary according to plan, but generally include: • Estimated percentage of data remaining for the current billing cycle •...
  • Page 19: Managing Settings

    To change settings, select from the Home page Settings panel (or select Settings from the Web UI side menu). The Settings page includes the following tabs: • Networks • • • Software Update • Preferences USB8L USER GUIDE...
  • Page 20: Networks Tab

    APN: In most configurations, the USB8L is used with a dynamic IP and SIM and the Access Point Name (APN) is available from the network, for example: VZWINTERNET. However, if you are on a private network, you may need to enter the private network APN for your network to communicate with the USB8L.
  • Page 21: Sim Tab

    SIM Tab The SIM card in your USB8L can be locked using a PIN. If the SIM card is locked, you must enter the PIN before connecting to the mobile network. Once entered, the PIN is remembered until the next shutdown.
  • Page 22: Gps Tab

    Turn off GPS when the USB Modem restarts: This setting determines when the GPS receiver will turn off, once it is on. When the ON/OFF slider is ON, the GPS receiver turns off when the USB8L is shut down. You will need to turn it on again the next time the GPS receiver is needed.
  • Page 23 For the NMEA over LAN feature, use the Download Driver button to download and install a GPS driver for your Windows platform. This driver creates a virtual NMEA port, obtains GPS data from the USB8L, and makes this GPS data available to NMEA-aware third-party applications. USB8L USER GUIDE...
  • Page 24: Software Update Tab

    Software Version: The version of the software currently installed on your USB8L. Check for New Software Update Checked for Update: The date and time the USB8L last checked to see if an update was available. Update Status: This area is usually blank. If you check for an update, the results display.
  • Page 25: Preferences Tab

    Preferences Tab This tab allows you to set options for your USB8L and restore factory default settings. General Turn off LEDs: Check this box to turn off the LED status light on the USB8L. Turn on AT port: Check this box to enable the AT port and allow AT commands.
  • Page 26: Viewing Info About The Usb8L

    Use the Internet Status tab to view general internet connection and system information. General Status: The current status of the USB8L connection. Network Name: The name of the network for the current internet session. Technology: Indicates the current cellular data connection, for example, 4G LTE.
  • Page 27 IPv4 IP address: The internet IP address assigned to the USB8L. Mask: The network mask associated with the IPv4 address. Gateway: The gateway IP address associated with the IPv4 address. DNS: The Domain Name Server currently used by the USB8L.
  • Page 28: Internet Sessions Tab

    Tx Data: The amount of data transmitted for the Internet session. This counter starts at zero when the connection is established. Total Data: The total amount of data for the Internet session. This is the sum of Received Data and Transmitted Data. IPv4 Address: The IP address for the session. USB8L USER GUIDE...
  • Page 29: Diagnostics Tab

    This tab displays detailed information used solely for troubleshooting or technical support. Modem IMEI: The International Mobile Equipment Identity (IMEI) for your USB8L. This is a 15 digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed.
  • Page 30: Device Info Tab

    Embedded OS Version: The version number for the embedded Operating System and its components. Modem Firmware Version: The version of firmware (software) currently installed for the modem component. PRI Version: The configuration version currently applied to the USB8L. USB8L USER GUIDE...
  • Page 31: Logs Tab

    Device Log: Displays log data of events other than mobile data connections that occurred on this device. Refresh: Updates the displayed log data. Download log: Allows you to download log data. Clear log: Deletes all existing log data. This makes new data easier to read. USB8L USER GUIDE...
  • Page 32: Getting Help

    The Help page includes two tabs: • • Customer Support FAQ Tab Use the FAQ tab to find answers to frequently asked questions about the USBL modem. Click on the icon next to a question to see more information. USB8L USER GUIDE...
  • Page 33: Customer Support Tab

    Use the Customer Support tab for useful links and support information. Your USB8L Model: Model of the device (USB8L). Your Wireless Number: The phone number associated with your USB8L. User Guide: A link to this User Guide. Manufacturer: A link to the Inseego website.
  • Page 34: Troubleshooting And Support

    Troubleshooting and Support Overview Technical Support USB8L USER GUIDE...
  • Page 35: Overview

    Overview When properly installed, the USB8L is a highly reliable product. Most problems are caused by one of these issues: • System resources required by the modem are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network problem.
  • Page 36: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Information Product Certifications and Supplier’s Declarations of Conformity Wireless Communications Limited Warranty and Liability Safety Hazards USB8L USER GUIDE...
  • Page 37: Product Specifications

    Product Specifications Device Name: USB800, USB810, USB8, USB8L, USB800G Model: MC800 Regulatory: FCC (North America) ISED (CAN) CE (EU) Standards, approvals, GCF, PTCRB certifications: Dimensions: 3.58’’ x 1.45’’ x 0.45’’ (91.1 x 37 x 11.4 mm) Weight: 2.4 oz (68 g) Interface type: USB 2.0 Type A with swivel hinge...
  • Page 38: Regulatory Information

    WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THIS DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT INSEEGO CORP TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
  • Page 39 5 mm separation from the human body at all times. Afin de se conformer aux exigences d'exposition RF FCC / ISED, cet appareil doit être installé pour fournir au moins 5 mm de séparation du corps humain en tout temps. USB8L USER GUIDE...
  • Page 40: Product Certifications And Supplier's Declarations Of Conformity

    Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the USB8L device, or failure of the USB8L device to transmit or receive such data.
  • Page 41: Limited Warranty And Liability

    INSEEGO CORP’S specifications or authorized by INSEEGO CORP, (III) normal wear and tear, (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the...
  • Page 42: Safety Hazards

    Safety Hazards Do not operate the USB8L in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.

This manual is also suitable for:

Usb800Usb810Usb8Usb800gMc800

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