Inseego USB8 User Manual
4g lte global modem
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Also See for USB8:
- User manual (42 pages) ,
- User manual (42 pages) ,
- Quick start manual (11 pages)
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Table of Contents
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Summary of Contents for Inseego USB8
- Page 1 USER GUIDE USB8 4G LTE Global Modem...
- Page 2 Inseego Corp. is a trademark of Inseego Corp., and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp.
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Page 3: Table Of Contents
Using Modem USB8 ........ - Page 4 Product Specifications and Regulatory Information ..... . 31 Product Specifications ..............32 General .
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Page 5: Getting Started
Getting Started Overview Components Caring for Your Modem... -
Page 6: Overview
Overview Congratulations on purchasing your Modem USB8 from Inseego. This modem enables you to connect at high speeds to the Internet, your corporate Intranet, and access your email while you’re away from the office. Package Contents The USB8 package includes: USB8 •... -
Page 7: Components
Components ➊ Status LED indicator — indicates the network and traffic status; it also indicates when there is no SIM or a SIM error, and when a software update is in progress. (See Package Contents on page 2.) ➋ USB Connector — connects to your computer through a type A USB port. ➌... -
Page 8: Status Indicators
Status Indicators The LED indicates the modem status. Status LED Color Status Description WHEN NOT CONNECTED Solid No network available No SIM,SIM locked,SIM error Green Blinking Modem starting up WHEN CONNECTED Green Solid Modem ready to use Home network No data being transferred NOTE While starting up, the Status LED will slowly blink green. -
Page 9: Caring For Your Modem
Caring for Your Modem Like any electronic device, the modem must be handled with care to ensure reliable operation. Inseego Wireless recommends the following guidelines: Protect the modem from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the modem; they might cause the modem to overheat or •... -
Page 10: Using Modem Usb8
Using Modem USB8 Using USB8 for the First Time Inserting and Connecting Your Modem Web User Interface (UI) -
Page 11: Using Usb8 For The First Time
Using USB8 for the First Time IMPORTANT Do not connect the modem to a USB hub, as it might not provide sufficient power. See the Quick Reference Guide included in the box. To get started, follow these steps. ➊ Confirm your device meets the minimum system requirements. (See System Requirements on page 2.) -
Page 12: Inserting And Connecting Your Modem
Inserting and Connecting Your Modem Properly Insert the Modem into Your Device Open the USB connector ➊ Use your thumb to gently flip open the USB connector on your modem. Be sure to avoid over-extending the USB connector past its resistance point. Avoid opening the USB connector with metal objects as this might damage the pins. -
Page 13: Properly Remove The Modem From Your Device
Connecting to the Network and the Internet Getting started with your new wireless USB8 is simple. Insert the modem into the USB Port and wait for the status LED to turn solid green. You are now connected to the Internet. -
Page 14: Web User Interface (Ui)
• Home USB8 Home is the gateway to configuring and managing your USB8. It allows you to quickly access commonly used links and all available menu options for your modem. Click the arrow in the bottom-right corner of a panel to access pages with further information and options. -
Page 15: Navigation Panel
Navigation Panel Each subscreen in the USB8 Web User Interface includes a navigation panel on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a blue bar. -
Page 16: Messages
USB8 Messages Settings The USB8 Settings page allows you to make administration password and preference changes; obtain software update information; backup and restore APN and default settings; and set GPS preferences. The USB8 Settings page contains the following tabs: Networks •... -
Page 17: Networks
Enable international roaming — Allows you to turn international roaming ON/OFF. • APN — In most configurations, the USB8 is used with a dynamic IP and SIM and the Access • Point Name (APN) is available from the network, for example: internet. However, if you are on a private network, you may need to set the APN on this tab for the network to communicate with the USB8. -
Page 18: Sim
(SIM) card. The SIM card inside your modem can be locked with a PIN code for additional security. If locked, the PIN code must be entered before the modem can connect to the Internet. USB8 Settings - SIM Status — Indicates the current status of the SIM card. Possible values include: •... -
Page 19: Gps
Use the GPS tab to configure the GPS settings for your modem: USB8 Settings - GPS ➊ Slide the Enable GPS button to ON to activate the USB8 location services and display the GPS Agreement. USB8 Settings - GPS Agreement ➋... - Page 20 USB8 Settings - GPS Enable ➌ To turn GPS OFF when the modem restarts, set the Turn off GPS when the USB Modem restarts ON/OFF button ON. ➍ NMEA is a standard method of providing a GPS data stream in Windows and other computing platforms.
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Page 21: Software Update
Software Update The Software Update tab displays your current software version, last system update information, software update history, and allows you to check for new software updates. USB8 Settings - Software Update Current Software — Displays current software version information. •... -
Page 22: Preferences
The Preferences tab provides options to Turn off LEDs, Turn on AT port, Download AT port driver, Select operating system for the USB Modem from the available options displayed in the dropdown menu, or Restore Factory Defaults to the USB Modem. USB8 Settings - Preferences... -
Page 23: About
• Technology — The type of technology used to connect to the Internet. • Roaming - Indicates if the USB8 is currently using a roaming network. • Time connected — How long the modem has been connected to the network. -
Page 24: Internet Sessions
DNS — The address of the Domain Name Server (DNS). • Internet Sessions Use the Internet Sessions tab to export and view Internet session data. About USB8 - Internet Sessions Export Internet Sessions Information Click the Export button to display Internet session data. Internet Sessions NOTE Internet sessions are presented in date order. -
Page 25: Diagnostics
SIM Status — Status of the SIM card. If the SIM card is missing, or this field indicates some • form of SIM error, the USB8 will not be able to connect to the mobile network. ICCID — The ID number assigned to the SIM Card. -
Page 26: Device Info
Embedded OS version — The version number for the Operating System and its • components. Modem firmware version — The version of firmware (software) currently installed for the • modem component. PRI version — The configuration version currently applied to the USB8. •... -
Page 27: Logs
The Logs tab allows you to turn logs ON/OFF, and to delete system logs. NOTE Logs record various operations and are used for troubleshooting and are not needed for normal modem operation. About USB8 Logs Log Settings To turn on system logs: ➊... -
Page 28: Help
FAQ — Contains links to answers for Frequently Asked Questions, as well as directions about • the operation and use of the modem. Customer Support — Contains Quick Links and Self Service Support sections with links to the • same options available in Account & Tools. USB8 Help - Customer Support... -
Page 29: Install A Sim Card
Install a SIM Card Your USB8 comes with a SIM card pre-installed. Should you need to swap out your SIM, follow these instructions: To open the case and install the 4G SIM Card ➊ Open the protective cover on the back of the modem by pressing gently on the cover with your thumb and sliding the door off. - Page 30 ➍ Replace the back cover and snap into place. The SIM Card must remain in the wireless modem when in use. NOTE Should your SIM Card be lost or damaged, contact your wireless service provider to order a replacement SIM Card. A Subscriber Identity Module (SIM Card) is a “smartcard”...
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Page 31: Troubleshooting
Troubleshooting Overview Common Problems and Solutions Technical Support... -
Page 32: Overview
Overview When properly installed, the USB8 is a highly reliable product. Most problems are caused by one of these issues: System resources required by the modem are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network •... -
Page 33: Common Problems And Solutions
Common Problems and Solutions The following are some common problems and solutions. My device does not start when the device is inserted. I experience an error or a blank screen. When this happens, remove the device and restart the device. ➤... -
Page 34: Technical Support
Technical Support Customer Service and Troubleshooting Contact your service provider for assistance. More Information Documentation for your USB8 is available online. Go to www.inseego.com/support- documentation. Or, from the Admin website, select Help > Customer Support. -
Page 35: Product Specifications And Regulatory Information
Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards... -
Page 36: Product Specifications
Product Specifications General Market: USB800, USB810, USB8, USB8-L, USB800G Model: MC800 Approvals: FCC (US), ISED (CAN), CE (EU), RCM (AUS), RSM (NZ), PTCRB; Weight: 2.4 oz (68 g) Dimensions: 3.58” x 1.45” x 0.45” (91.1 x 37 x 11.4 mm) Chip Set: QUALCOMM®... -
Page 37: Regulatory Statements
MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in... - Page 38 A full copy of the EU Declaration of Conformity is available at the following internet address: https:// www.inseego.com/support/ The Declaration of Conformity may be also consulted at Inseego Corp., 9710 Scranton Rd., Suite 200 San Diego, USA. EU RF Radiation Exposure Guidance Statement:...
- Page 39 EU Radio Frequency and Transmitted Output Power Information: Band Max Power Frequency WCDMA-BAND I 24 dBm 1920-1980 MHz WCDMA-BAND VIII 24 dBm 880-915 MHz LTE BAND 1 24 dBm 1920-1980 MHz LTE BAND 3 24 dBm 1710-1785 MHz LTE BAND 7 24 dBm 2500-2570 MHz LTE BAND 20...
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Page 40: Wireless Communications
Inseego’s specifications or authorized by Inseego, (III) normal wear and tear, (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from... -
Page 41: Safetey Hazards
Safety Hazards Do not operate the USB8 in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger. -
Page 42: Glossary
Glossary... - Page 43 Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. ● 4G LTE — One of several competing 4G standards. LTE (Long-Term Evolution) is a standard of wireless communication of high-speed data for mobil phones and data terminals: ●...
- Page 44 ● LTE — Long Term Evolution. A set of enhancements to UMTS (moving toward 4G) that will provide high throughput, low latency, plug and play and seamless connection to existing networks such as GSM, cdmaOne, etc. ● MEID — Mobile Equipment IDentifier. A globally unique number for a physical piece of mobile station equipment.
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