Troubleshooting; Other Functions - Krups Intuition Preference EA875 Manual

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Important: You do not have to run the cleaning program as soon as the appliance notifies you, but you should
do it reasonably soon after. If the cleaning is postponed, the alert message will remain displayed
until the operation has been performed.
!
Important: If you unplug your machine during cleaning or in the event of electrical failure, the cleaning program
will restart. It is not possible to postpone this operation: it is mandatory in order to rinse the water
system. In this case, a new cleaning tablet may be necessary.
For further explanations, please see the tutorials available in your machine's settings.
HELP AND TUTORIALS
Want to know when you should perform the maintenance operations above?
An alert message will appear on the screen as soon as there is an action you need to take.

OTHER FUNCTIONS

Your KRUPS Intuition machine has a range of settings – check them out! They let you create a more
personalised experience.
HOW DO I ACCESS MY MACHINE'S SETTINGS?
SETTINGS
LIST OF SETTINGS:
Language Select from 21 languages.
You must set the date, particularly if using an anti-limescale cartridge. Time setting and
Date and time
12 or 24 hour clock display.
Screen brightness Adjusts the screen backlight.
Light Turns the Intuitive Light Indicator on and off.
Display Choose whether drink options are displayed as slides or tiles.
Sets the period of time after which your appliance will stop automatically. This function
Auto-stop
lets you reduce your energy consumption.
Turns on the machine and automatically starts preheating the appliance at a chosen
Auto-start time. Do you have your coffee at the same time every day? This function is for you! By
setting the auto-start, you can save time and no longer have to manually start your drink.
Volume unit Selects the unit of measurement: ml or oz.
You can choose whether or not to activate automatic rinsing of the coffee nozzle when
Auto-rinsing
starting the machine.
Set the hardness of the water between 0 and 4. For more information, see the "Water
Water hardness
hardness measurement" chapter.
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Coffee Is your coffee too hot? You can use this function to reduce the temperature. The machine
temperature has three temperature settings for your coffee drinks.
Is your tea too hot? With this function, you can choose a lower temperature.
Tea temperature
This machine has three temperature adjustment levels for your tea drinks.
Turns off the 'No beans' function. This function indicates a lack of coffee beans in the
Type of coffee
container and resumes a recipe which is in progress. See the GRINDER paragraph.
Resetting clears your preferences and settings and restores the default settings.
Factory reset
Your favourites will also be deleted.

TROUBLESHOOTING

OPERATION
1. The machine has a fault, the software is frozen OR the machine has a malfunction.
Turn off and unplug the machine, remove the filter cartridge, wait one minute and then restart the machine. Press and
hold the ON/OFF button for at least three seconds to start the machine.
2. The appliance does not turn on after pressing the ON/OFF button (for at least three seconds).
Check the fuses and the electrical power socket. Check that the plug is correctly inserted into the socket.
3. A power failure has occurred during a cycle.
The device will reset automatically when it turns back on.
4. The grinder is running empty.
This is normal if it is occasional and there are no or few coffee beans left. It can run empty for up to ten seconds to
determine its consumption and ensure that it is working properly.
There are still coffee beans in the container:
. The coffee may be too oily and is not drawn into the machine properly. You can try encouraging the beans to fall
and see if it works again. However, we recommend changing the coffee (see the bean type function).
. It is my usual coffee that has worked well up until now: please contact your contact KRUPS Consumer Service.
USE
1. The grinder makes an abnormal noise.
There are most probably foreign bodies in the grinder. Try to clear it with a vacuum cleaner, otherwise contact your
KRUPS Consumer Service.
2. There is water under the appliance.
Before removing the drip tray, wait for 15 seconds after the coffee has flowed so that the machine finishes its cycle
correctly.
Check that the drip tray is positioned properly on the machine. It must always be in place even when the machine is
not in use.
Check that the drip tray is not full.
3. The adjustment button for the grinding fineness is difficult to turn.
Only turn the grinding fineness adjustment button when the grinder is running.
4. The appliance has not produced any coffee.
An incident has been detected during preparation.
The appliance resets automatically and is ready for a new cycle.
5. You have used ground coffee instead of coffee beans.
Use your vacuum cleaner to clear the ground coffee from the bean container.
6. Water flows from the coffee nozzles when the machine is stopped.
This is normal. This is an automatic rinse to clean the coffee nozzles and prevent them from getting clogged.
STEAM AND MILK
1. The milk flow from your machine appears to be partially or completely blocked.
An alert message will appear on the screen if the nozzle is blocked. Clean the «One Touch Cappuccino» block.
Refer to point 5 earlier in the instructions. MANUAL DEEP CLEANING OF THE MILK DISTRIBUTION SYSTEM –
5 MIN, or see the tutorial stored in your machine "Cleaning the milk nozzle".
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