Technical Support - Cabletron Systems MCC-16 User Manual

Token ring media conversion center
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RECOMMENDED READING
The following publications are recommended if more information is
required regarding the implementation of Token Ring networks.
Local Area Networks, Token Ring Access Method, IEEE Standard 802.5
(1989)
Commercial Building Telecommunication Cabling, No. EIA/TIA-568

TECHNICAL SUPPORT

If you need additional support related to this device, or if you have any
questions, comments, or suggestions concerning this manual, contact the
Cabletron Systems Global Call Center:
Phone
Internet mail
FTP
Login
Password
BBS
Modem setting
For additional information about Cabletron Systems or our products,
visit our World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support.
Before calling the Cabletron Systems Global Call Center, have the
following information ready:
Your Cabletron Systems service contract number
A description of the failure
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
The serial and revision numbers of all involved Cabletron Systems
products in the network
A description of your network environment (layout, cable type, etc.)
Network load and frame size at the time of trouble (if known)
(603) 332-9400
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
(603) 335-3358
8N1: 8 data bits, No parity, 1 stop bit
PREFACE
xi

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