Licence Manager; Support - Fronius Symo GEN24 3.0 Operating Instructions Manual

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The PDF is created and displayed.

Licence manager

The licence file contains the performance data and the scope of functions of the inverter.
When replacing the inverter, power stage set or data communication area, the licence file
must also be replaced.
Licensing - online (recommended):
An Internet connection and completed configuration on Solar.web is required.
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The licence activation starts.
Licensing - offline:
There must be no Internet connection for this. When licensing offline with an established
internet connection, the licence file is automatically uploaded to the inverter. Therefore,
when uploading the licence file, the following error occurs: "The licence has already been
installed and the wizard can be closed".
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The licence activation starts.

Support

Activate support user
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The support user is activated.
IMPORTANT!
The support user only allows Fronius Technical Support to implement settings on the in-
Enter the file name in the input field and click on the "Save" button.
Complete the installation work (see chapter
area/housing cover, and commissioning
Connect to the website of the inverter.
Enter the serial number and verification code (VCode) of the defective and replace-
ment unit. The serial number and the VCode can be found on the rating plate of the
inverter (see chapter Warning notices on the device
Click on the "Start online licensing" button.
Skip the Terms of use and Network settings menu items by clicking on "Next".
Complete the installation work (see chapter
area/housing cover, and commissioning
Connect to the website of the inverter.
Enter the serial number and verification code (VCode) of the defective and replace-
ment unit. The serial number and the VCode can be found on the rating plate of the
inverter (see chapter Warning notices on the device
Click on the "Start offline licensing" button.
Download the service file onto the end device by clicking on the "Download service
file" button.
Open the website licensemanager.solarweb.com
and password.
Drag or upload the service file into the "Drop service file here or click to upload" field.
Download the newly generated licence file onto the end device using the "Download
license file" button.
Go to the inverter website and drag the licence file into the "Drag&Drop licence file
here" field, or select it via "Select license file".
Click the "Activate support user" button.
Closing the inverter's connection
on page 72).
on page 37).
Closing the inverter's connection
on page 72).
on page 37).
and log in with your user name
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