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Dell XC Core XC660 Installation And Service Manual
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Dell XC Core XC660 Installation And Service Manual

Dell XC Core XC660 Installation And Service Manual

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Dell XC Core XC660
Installation and Service Manual
October 2023

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Summary of Contents for Dell XC Core XC660

  • Page 1 Dell XC Core XC660 Installation and Service Manual October 2023...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: Introduction......................... 7 Chapter 2: Dell XC Core XC660 overview..................8 Front view of the system..............................8 Left control panel view..............................9 Right control panel view.............................10 Rear view of the system..............................11 Inside the system ................................13 Locate Express Service Code and Service Tag......................16 System information labels..............................
  • Page 4 Optional front bezel................................47 Removing the front bezel............................47 Installing the front bezel............................48 System cover..................................48 Removing the system cover............................. 48 Installing the system cover............................49 Drive backplane cover..............................50 Removing the drive backplane cover........................50 Installing the drive backplane cover........................51 Air shrouds..................................
  • Page 5 Installing the processor.............................. 86 Expansion cards and expansion card risers........................ 90 Expansion card installation guidelines........................91 Removing the expansion card risers........................96 Installing the expansion card risers......................... 98 Removing expansion card from the expansion card riser................100 Installing an expansion card into the expansion card riser................103 Removing the A2 Blank from the expansion card riser..................
  • Page 6 Chapter 10: Using system diagnostics..................155 Dell Embedded System Diagnostics..........................155 Run the Embedded System Diagnostics from Boot Manager................ 155 Run the Embedded System Diagnostics from the Dell Lifecycle Controller..........156 System diagnostic controls............................. 156 System board diagnostic LED indicators........................157 Enhanced Preboot System Assessment........................157 Chapter 11: Getting help......................
  • Page 7 Introduction The Dell XC Core XC660 Hardware Requirements and Specifications Guide provides an overview of the system, the diagnostic tools available, and the guidelines that describe the high-level operations for the XC660 system. Introduction...
  • Page 8 ● Up to 10 x 2.5-inch SAS, SATA, or NVMe (hard drive or SSD) drives NOTE: For information about how to hot swap an NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support.
  • Page 9 Status LED indicators section. System health and system Signifies the system health. For more information about the various ID indicator codes and their meaning, see the System health and system ID indicator codes section. Dell XC Core XC660 overview...
  • Page 10 You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and configure iDRAC, BIOS, and networking parameters. You can also launch the virtual keyboard, video, and mouse viewer, and the virtual Kernel-based Virtual Machine (KVM) on a supported mobile device.
  • Page 11 Dedicated iDRAC9 Ethernet This port allows you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/poweredgemanuals. OCP NIC card (optional) The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 12 Dedicated iDRAC9 Ethernet This port allows you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/poweredgemanuals. OCP NIC card (optional) The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 13 Dedicated iDRAC9 Ethernet This port allows you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/poweredgemanuals. OCP NIC card (optional) The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 14 System board Expansion riser 2 Intrusion switch module Rear I/O board Power supply unit (PSU1 and PSU2) LOM card Heat sink for optional processor 2 or processor 2 blank Memory DIMM sockets Backplane Information tag Dell XC Core XC660 overview...
  • Page 15 Intrusion switch module Rear I/O board Power supply unit (PSU1 and PSU2) BOSS-N1 module OCP NIC ports (optional) LOM card Heat sink for optional processor 2 or processor 2 blank Memory DIMM sockets Backplane Information tag Dell XC Core XC660 overview...
  • Page 16 MAC address and iDRAC secure password label Service Tag, Express Service Code, QRL label System information labels This section describes the system information labels that are on back side of the system cover. Figure 11. Memory information and system board connectors Dell XC Core XC660 overview...
  • Page 17 Figure 12. Electrical overview Figure 13. LED behavior Figure 14. Icon legend Figure 15. System tasks Dell XC Core XC660 overview...
  • Page 18 Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix. The Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix provides the following information: ● Specific details about rail types and their functions ● Rail adjustability range for various types of rack mounting flanges ●...
  • Page 19 The Integrated Dell Remote Access Controller (iDRAC) is designed for increased productivity and improves the overall availability of servers. iDRAC alerts you to system issues, helps with remote management accessibility and performance, and reduces the need for physical access to the system.
  • Page 20 After setting up the iDRAC IP address, verify that the default username and password have been changed. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals.
  • Page 21 To access iDRAC using the RACADM command-line protocol, see the https://www.dell.com/idracmanuals. You can also access iDRAC using Redfish API automation tool. For more information, see the Integrated Dell Remote Access Controller Users's Guide Redfish API Guide at https://developer.dell.com/. Resources to install operating system If the system is shipped without an operating system, you use one of the following supported resources that are provided in the following table.
  • Page 22 Steps 1. Go to https://www.dell.com/support/drivers. 2. In the Enter a Dell Service Tag, Dell Product ID or Model field, enter the system Service Tag ID and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and select to your product from the options provided.
  • Page 23 Unified Extensible Firmware Interface (UEFI). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals.
  • Page 24 The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using Unified Extensible Firmware Interface (UEFI). You can also enable or disable various iDRAC parameters. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at https://www.dell.com/poweredgemanuals.
  • Page 25 Memory settings In the BIOS, access Memory Settings to view details. Steps 1. To view the Memory Settings screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then Memory Settings. The following table lists the information available: Table 18.
  • Page 26 Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default. MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. Pre-operating system management applications...
  • Page 27 Depending on the number of installed processors, there might be up to two processor listings. Dell AVX Scaling Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Technology Enter the value from 0 to 12 bins. When the Dell-controlled Turbo feature is enabled, the value that is entered decreases the Dell AVX Scaling Technology frequency.
  • Page 28 Table 20. Dell Controlled Turbo (continued) Option Description Number of cores per Controls the number of enabled cores in each processor. This option is set to All by Processor default. CPU Physical Address Limits the CPU physical address to 46 bits to support older Hyper-V. When enabled, Limit TME-MT is automatically disabled.
  • Page 29 Enables or disables the boot mode. By default, this option is set to Non-RAID mode. BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. By default, this option is set to Dell Qualified Drives.
  • Page 30 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. For the latest information about supported operating systems, go to www.dell.com/ossupport. Pre-operating system management applications...
  • Page 31 Change the boot order To boot from a USB drive or an optical drive, you must change the boot order. About this task If you already have the BIOS set for Boot Mode, the following instructions may vary. Changing the drive boot sequence is only supported in BIOS boot mode.
  • Page 32 Domain Name>:<Unique String>. Leave this field empty if you intend to use the system-generated value with the nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag> format. NVMe-oF Host Id This field specifies a 16-byte value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 33 Table 26. Integrated Devices details (continued) Option Description I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT are DMA features that accelerate network traffic and lower CPU utilization. Enable this option only if the hardware and software support the feature. By default, this option is set to Enabled.
  • Page 34 In the BIOS, access Serial Communication to view details. About this task The serial port is optional for the Dell XC Core XC660. The Serial Communication option is applicable only if the serial COM port is installed in the system.
  • Page 35 System Profile Settings In the BIOS, access System Profile Settings to view details. Steps 1. To view the System Profile Settings screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then System Profile Settings. Table 28.
  • Page 36 Table 28. System Profile Settings details (continued) Option Description PCI ASPM L1 Link Power Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Management Disabled by default. System security In the BIOS, access System Security to view details. Steps 1.
  • Page 37 Table 31. System Security details (continued) Option Description option is set to Off by default. It is set On for Secure Launch (Firmware Protection) support on Windows 2022. Memory Enables or disables the Intel Total Memory Encryption (TME) and Multitenant (Intel TME-MT). When Encryption option is set to Disabled, BIOS disables both TME and MK-TME technology.
  • Page 38 Table 31. System Security details (continued) Option Description If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.
  • Page 39 Use your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1. Power on or reboot your system. 2. Enter the system password and press Enter. Next steps When Password Status is set to Locked, enter the system password and press Enter when prompted at reboot.
  • Page 40 This option is set to Enabled by default. Dell Wyse P25/P45 BIOS Access Provides the option to enable or disable the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Power Cycle Request Use this option to enables or disable the Power Cycle Request.
  • Page 41 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 42 PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.
  • Page 43 Config Error: Backplane Error closest match contains something cable CTRS_SRC_SA1 and BP- that is unexpected and does DST_SA1 not match any Dell qualified The elements that are reported in Config Error : SL configuration. HWC8010 errors indicate that an Cable PLANAR_SL7 and element is incorrectly assembled.
  • Page 44 Table 35. Configuration validation error (continued) Error Description Possible cause and Example recommendations Config iDRAC found a configuration element Missing or damaged cable, device, Config Missing: Float card Missing missing within the closest match or part front PERC/HBA adapter detected. PERC/HBA Missing element or cable is Config Missing : SL reported in HWC8010 error logs.
  • Page 45 Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drive backplane cover • Air shrouds • Cooling fans •...
  • Page 46 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.
  • Page 47 ● 1/4-inch flat blade screwdriver ● Wrist grounding strap connected to the ground ● ESD mat ● Needle-nose pliers to disconnect cables and connectors in hard-to-reach locations You need the following tools to assemble the cables for a DC power supply unit: ●...
  • Page 48 Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1.
  • Page 49 Figure 21. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
  • Page 50 Figure 22. Installing the system cover Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the drive backplane cover. 2.
  • Page 51 Figure 23. Removing the drive backplane cover Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
  • Page 52 Figure 24. Installing the drive backplane cover Installing and removing system components...
  • Page 53 Air shrouds Removing the air shrouds Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 54 Figure 26. Removing the air shroud from the rear drive module Installing the air shrouds Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Holding the edges of the air shroud, align the tabs on the air shroud with the slots on the system. 2.
  • Page 55 Figure 27. Installing the air shroud 3. For the air shroud on the rear drive module, align the air shroud with the holes on the riser cage and pin. 4. Lower the air shroud into the rear drive module until it is firmly seated. Figure 28.
  • Page 56 Removing the PCH shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 57 Figure 30. Installing the PCH shroud Cooling fans Removing a cooling fan module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.
  • Page 58 Figure 31. Removing a cooling fan module Installing a cooling fan module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.
  • Page 59 Figure 32. Installing a cooling fan module Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the front bezel.
  • Page 60 Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 34. Installing a drive blank Removing the drive carrier Prerequisites 1.
  • Page 61 Figure 35. Removing a drive carrier Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 62 Figure 36. Installing a drive carrier Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) screwdriver to remove the drive.
  • Page 63 Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.
  • Page 64 Table 38. Supported backplane options  System Supported hard drives options XC Core XC660 2.5-inch (x10) SAS or SATA or NVMe backplane Figure 39. 10 x 2.5-inch drive backplane 1. DST_SB1 2. DST_PA3 (PCIe/NVMe connector) 3. P8 4. DST_PB2 (PCIe/NVMe connector) 5.
  • Page 65 Figure 40. Removing the drive backplane Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud. Remove the drive backplane cover.
  • Page 66 Figure 41. Installing the drive backplane 3. Route the cables properly through the cable guide and connect the cables to the connector on the system board. Tighten the captive screw on the cable guiding latch. NOTE: The center bracket may have foam (perfect sealing) available. Ensure to replace the foam before routing the cables.
  • Page 67 Figure 42. Right ,left, and center brackets Removing the side wall bracket There are side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 68 Figure 43. Removing the left side wall bracket Figure 44. Removing the right side wall bracket Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 69 NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cables properly when you replace them to prevent the cables from being pinched or crimped. Steps 1. Route the cables through the side wall cable holder, close the side wall cable holder until the holder clicks into place. NOTE: There are two different right side brackets available on different configurations - one with foam and one without foam.
  • Page 70 Figure 46. Installing the right side wall bracket PERC modules Removing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the drive backplane cover.
  • Page 71 Figure 47. Removing the front mounting front PERC card 5. Remove the front PERC card from the PERC mounting tray. Figure 48. Removing the front PERC card from the PERC mounting tray Installing the front mounting front PERC module Prerequisites 1.
  • Page 72 5. Route the cable properly to prevent the cable from being pinched or crimped. For detailed cable routing instructions, see the cable routing section. Steps 1. Align the holes on front PERC card to the guides on the PERC mounting tray. 2.
  • Page 73 Figure 50. Installing the front mounting front PERC card Removing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover.
  • Page 74 Figure 51. Removing the rear mounting front PERC module 3. Using a Phillips #2 screwdriver, remove the three screws securing the front PERC module bracket to the drive backplane. 4. Remove the front PERC module bracket away from the drive backplane. Figure 52.
  • Page 75 6. Route the cable properly to prevent the cable from being pinched or crimped. Steps 1. Align the slots on the front PERC module bracket with the holes on the drive backplane. 2. Using a Phillips #2 screwdriver, replace the three screws to secure the front PERC module bracket to the drive backplane. Figure 53.
  • Page 76 Rear drive module Removing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud. Remove the rear drives. 5.
  • Page 77 NOTE: The procedure to install the rear drive module is the same for liquid cooling module configuration. Figure 56. Installing the rear drive module Cable routing Figure 57. Configuration 1: 10 x2.5 (NVMe) + 2 x 2.5 (NVMe) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 78 Table 40. 10 x2.5 (NVMe) + 2 x 2.5 (NVMe)  Order From SIG_PWR_1 (system board power BP_PWR_1 (backplane power connector) connector) SL1_CPU2_PA1 (signal connector on BP_DST_PA1 (backplane signal connector) system board) SL2_CPU2_PB1 (signal connector on BP_DST_PB1 (backplane signal connector) system board) SL5_CPU2_PB3 (signal connector on BP_DST_PA2 (backplane signal connector) system board)
  • Page 79 System memory System memory guidelines The XC Core XC660 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into eight channels per processor (two memory sockets per channel), 16 memory sockets per processor and 32 memory sockets per system.
  • Page 80 Figure 60. Memory channels Memory channels are organized as follows: Table 43. Memory channels  Processor Channel Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor Slots A1 Slots A7 Slots A3 Slots A5 and Slots A4 and Slots A6 Slots A2 and...
  • Page 81 Table 44. Supported memory matrix (continued) DIMM type Rank Capacity DIMM rated Operating Speed voltage and 1 DIMM per 2 DIMMs per speed channel (DPC) channel (DPC) 128 GB DDR5 (1.1 V), 4800 4800 MT/s 4400 MT/s MT/s 256 GB DDR5 (1.1 V), 4800 4800 MT/s 4400 MT/s MT/s...
  • Page 82 ● Unbalanced or odd memory configurations result in a performance loss, and the system may not identify the memory modules being installed. Always populate memory channels identically with equal DIMMs for best performance. Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 83 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
  • Page 84 Processor and heat sink module This is a service technician replaceable part only. Removing the processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 85 Figure 64. Removing a heat sink Removing the processor from the processor heat sink module Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 86 Figure 65. Removing the processor NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.
  • Page 87 Remove the processor and heat sink module (PHM). Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Place the retaining clip on top of the processor in the processor tray aligning pin 1 indicator on the processor. NOTE: Ensure the pin 1 indicator on the retaining clip is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor.
  • Page 88 Figure 68. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink.
  • Page 89 Figure 70. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...
  • Page 90 When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...
  • Page 91 Expansion card installation guidelines Figure 72. Expansion card slot connectors 1. Riser 4 slot 2. Riser 3 slot 3. Riser 2 slot 4. Riser 1 slot Riser 1P 1. Slot 1 Installing and removing system components...
  • Page 92 Riser 2P 1. Slot 1 2. Slot 2 Riser 3P 1. Slot 3 Installing and removing system components...
  • Page 93 Riser 4P 1. Slot 2 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 94 Table 47. Configuration 1. R2P+R3P (continued) Card type Slot priority Maximum number of cards Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot Foxconn (BOSS) Integrated slot FOXCONN (Front PERC12) Integrated slot FOXCONN (Front PERC11) Integrated slot Mellanox (NIC: NDR200) Mellanox (NIC: HDR100 VPI)
  • Page 95 Table 48. Configuration 2. R1P+R4P (continued) Card type Slot priority Maximum number of cards Mellanox (NIC) 1, 2 Mellanox (NIC: HDR100 VPI) 1, 2 Mellanox (NIC: HDR VPI) 1, 2 Mellanox (NIC: 100Gb) 1, 2 Intel (NIC: 100Gb) 1, 2 Intel (NIC: 25Gb) 1, 2 Broadcom (NIC: 25Gb) 1, 2...
  • Page 96 Table 49. Configuration 3. R3P (continued) Card type Slot priority Maximum number of cards Mellanox (NIC: 25Gb) Intel (NIC: 25Gb) Broadcom (HBA: FC64) Broadcom (HBA: FC32) Qlogic (Marvell) (HBA: FC32) Broadcom (NIC: 25Gb) Broadcom (NIC: 10Gb) Intel (NIC: 10Gb) Intel (NIC: 1Gb) Broadcom (NIC: 1Gb) FOXCONN (External Adapter) Removing the expansion card risers...
  • Page 97 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 74. Removing the expansion card riser (Riser 2) 3. For Riser 3, press the blue button on the riser, and lift the expansion card riser from the riser connector on the system board.
  • Page 98 Figure 76. Removing the expansion card riser (Riser 4) Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If removed, install the expansion cards into the expansion card risers.
  • Page 99 Figure 77. Installing the expansion card riser (Riser 1) Figure 78. Installing the expansion card riser (Riser 2) Installing and removing system components...
  • Page 100 Figure 79. Installing the expansion card riser (Riser 3) Figure 80. Installing the expansion card riser (Riser 4) Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in theSafety instructions 2. Follow the procedure listed in Before working inside your system 3.
  • Page 101 2. Hold the expansion card by the edges and pull the card until the card edge connector disengages from the expansion card connector on the riser. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 81.
  • Page 102 Figure 83. Installing the filler bracket Installing and removing system components...
  • Page 103 For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 104 Figure 84. Removing the filler bracket 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.
  • Page 105 Figure 86. Installing expansion card into the expansion card riser NOTE: Push the card holder to hold the full length card in the riser. Removing the A2 Blank from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 106 Figure 87. Removing the A2 blank Installing the A2 Blank on to the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.
  • Page 107 Figure 88. Installing the A2 blank Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 108 Figure 89. Removing the intrusion switch module Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card riser. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
  • Page 109 Figure 90. Installing the intrusion switch module M.2 SSD module Removing the M.2 NVMe SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the BOSS-N1 module.
  • Page 110 Figure 91. Removing the M.2 NVMe SSD module Installing the M.2 NVMe SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Align the M.2 NVMe SSD module at an angle with the BOSS-N1 card connector. 2.
  • Page 111 BOSS-N1 module Removing the BOSS-N1 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screw that secures the BOSS-N1 module bay to the chassis. 2. Remove the blank from the BOSS-N1 module bay. Figure 93.
  • Page 112 Figure 94. Installing the BOSS-N1 module blank Removing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Pull and lift the BOSS-N1 card carrier retention latch lock to open. 2.
  • Page 113 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 NVMe SSD to the BOSS-N1 card carrier. 4. Slide the M.2 NVMe SSD out from the BOSS-N1 card carrier. Figure 96. Removing the M.2 NVMe SSD 5.
  • Page 114 10. Remove the power cable from the BOSS-N1 module. Figure 98. Removing the BOSS-N1 power and signal cable from the BOSS-N1 module NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. 11.
  • Page 115 Installing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Slide the BOSS-N1 cover on the BOSS-N1 controller card module. Using the Phillips #1 screwdriver, secure the BOSS-N1 cover on the BOSS-N1 controller card module with the M3 x 0.5 x 4.5 mm screw.
  • Page 116 3. Align the BOSS-N1 module at an angle with the controller card module slot. 4. Insert the BOSS-N1 module and push the module horizontally towards the rear of the system until firmly seated. 5. Using the Phillips #1 screwdriver, secure the BOSS-N1 module with the M3 x 0.5 x 4.5 mm screws. 6.
  • Page 117 10. Slide the BOSS-N1 card carrier into the BOSS-N1 module slot. 11. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Figure 104. Installing the BOSS-N1card carrier NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. System battery This is a service technician replaceable part only.
  • Page 118 Figure 105. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 106.
  • Page 119 CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Installing and removing system components...
  • Page 120 Steps 1. Open the blue latch on the system board. 2. Slide the OCP card into the slot in the system. 3. Push until the OCP card is connected to the connector on the system board. 4. Close the latch to lock the OCP card to the system. Figure 108.
  • Page 121 Figure 109. Removing the VGA module Installing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the front bezel. Remove the drive backplane cover.
  • Page 122 Figure 110. Installing the VGA module Removing the rear VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove expansion card riser Steps 1. Disconnect the VGA port cable from the video connector on the rear I/O board and open the latch on the expansion card riser.
  • Page 123 Figure 111. Removing the VGA port 3. If the VGA module is not going to be replaced, install a filler bracket and close the card retention latch. Figure 112. Installing the filler bracket Installing the rear VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 124 NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 113.
  • Page 125 While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.
  • Page 126 Figure 115. Removing a power supply unit Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
  • Page 127 While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Optional serial COM port This is a service technician replaceable part only.
  • Page 128 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 117. Removing the serial COM port 4. If the serial COM port is not going to be replaced, install a filler bracket. 5.
  • Page 129 Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Lift the expansion card riser and disconnect the serial COM port cable from the connector on the rear I/O board. Steps 1.
  • Page 130 Figure 120. Installing the serial COM port System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 131 Figure 121. Removing the system board Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label on the Information tag with the iDRAC MAC address label of the replacement system board 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 132 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. 5. Follow the procedure listed in After working inside your system.
  • Page 133 Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
  • Page 134 Figure 123. Removing the LOM card and rear I/O board Installing the LOM card (optional) and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 135 Figure 124. Installing the LOM card and rear I/O board Figure 125. Installing the LOM card Installing and removing system components...
  • Page 136 Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the drive backplane cover.
  • Page 137 Steps 1. Align and slide the right control panel in the slot on the system. 2. Route the right control panel cable through the side wall of the system. Close the cable latch and slide the cable into the clip. NOTE: Route the cable properly to prevent the cable from being pinched or crimped.
  • Page 138 Figure 128. Removing the left control panel Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the drive backplane cover. 4. If installed, remove the air shroud.
  • Page 139 Figure 129. Installing the left control panel Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 140 Installing the TPM Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. 2.
  • Page 141 5. Restart your system. Installing and removing system components...
  • Page 142 ● Fans ● Heat sink ● Risers (Not available as APOS kits. Upgrades offered only with the Basic Deployment Upgrade of Dell Server service.) ● Rail (Offered, but without special service instructions) ● Cable Management Arm (CMA) (Offered, but without special service instructions) Serial COM port kit The serial COM port kit contains the following components.
  • Page 143 Table 51. VGA port kit  Components Quantity VGA port card Cable For the installation procedure of the VGA port, see the Installing the VGA port section. Upgrade kits...
  • Page 144 Jumpers and connectors This topic provides information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable system components and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 145 Table 52. System board jumpers and connectors (continued) Item Connector Description B9, B1, B15, B7, B11, B3, B13, B5 DIMM for CPU 2 channels A, B, C, D SL10_PCH_SA1 SATA Connector IO_RISER2_A (CPU1) and IO_RISER2_B Riser 2 (CPU2) TPM connector OCP NIC 3.0 connector SL13_CPU1_PB7 PCIe connector 13 Battery...
  • Page 146 The warranty does not cover damage due to servicing that Dell has not authorized. Read and follow the safety instructions that are shipped with your product.
  • Page 147 2. Disconnect the system power cable from the electrical outlet. 3. Disconnect all the peripherals that are attached to the system. 4. Remove the system cover. 5. Move the jumper on the system board from pins 2 and 4, to pins 4 and 6. NOTE: The existing passwords are not erased until the system boots with the jumper on pins 4 and 6.
  • Page 148 System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. The following section contains information about the chassis LEDs, and the indicator codes for the XC660 system. Topics: • Status LED indicators •...
  • Page 149 Table 54. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action ● Ambient temperature is too high. ● External airflow is obstructed. The indicator turns solid amber Check the System Event Log or system messages system experiences for the specific issue. If it is due to a problem with Electrical electrical error...
  • Page 150 For event and error message information that is generated by the system firmware and agents that monitor system components, go to https:// qrl.dell.com and click Look Up, Error Code, and then enter error code. To start the search, click Look it up.
  • Page 151 Select Simple to view the LCD error messages. To see event and error message information that the system firmware and agents that monitor system components generate, go to https://qrl.dell.com click Look Up, Error Code, and then enter error code. To start the search, click Look it up.
  • Page 152 Table 58. Setup menu (continued) Option Description Set home Select the default information to be displayed on the Home screen. View menu NOTE: When you select an option in the View menu, confirm the option before proceeding to the next action. Table 59.
  • Page 153 Table 60. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is blinking green, and Indicates that the NIC identity is enabled through the NIC configuration utility. activity is off. Power supply unit indicator codes AC and DC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred.
  • Page 154 Table 61. AC and DC PSU status indicator codes (continued) Power indicator codes Condition different input voltages, they can output different wattages, and trigger a mismatch. Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber).
  • Page 155 Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 156 Run the Embedded System Diagnostics from the Dell Lifecycle Controller About this task To run the Embedded System Diagnostics from the Dell Lifecycle Controller, perform the following steps: Steps 1. During the boot cycle, press F10. 2. Select Hardware Diagnostics and then Run Hardware Diagnostics.
  • Page 157 Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The system diagnostics test allows you to troubleshoot the system hardware without requiring more equipment or risking data loss.
  • Page 158 Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 159 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.