Summary of Contents for Hewlett Packard Enterprise ProLiant DL380 Gen10
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Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments ®...
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Access the product rear panel....................39 Accessing the Systems Insight Display.................. 39 Remove the access panel...................... 40 Release the full-length expansion board retainer..............40 Removing and replacing a drive blank....................42 Removing and replacing drives......................42 Removing and replacing a hot-plug drive................42 Removing and replacing an NVMe drive................
Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website. Item Description Air baffle spare parts on page 8 Access panel spare parts on page 8...
Item Description Rear miscellaneous blanks kit spare parts on page 10 Rear 2 SFF/miscellaneous blanks and bracket kit spare parts on page 10 Fan blank, Smart Storage Battery latch, and PCIe retainer kit spare parts on page 10 Optical drive blank spare part on page 10 * Not shown For more information, see Removal and replacement procedures on page 36.
Description Spare part number Primary and secondary PCI riser cage 875056-001 Chassis ears spare parts Customer self repair on page 26: mandatory Description Spare part number SFF standard left and right chassis ears kit 875083-001 LFF power/UID left and right chassis ears kit 875084-001 Fan cage spare part Customer self repair on page 26: mandatory...
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Description Spare part number Hard drive box blank, NVMe — LFF hard drive box blank — Rear miscellaneous blanks kit spare parts Customer self repair on page 26: mandatory Description Spare part number Rear miscellaneous blanks kit 875067-001 4 LFF backplane bracket (3) —...
Spare part number Optical drive blank 707300-001 System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website. Item Description DIMM spare parts on page 12...
Item Description Power supply spare parts on page 15 Controller spare parts on page 15 Smart Array controller spare parts on page 15 Host bus adapter spare parts on page 15 Converged network adapter spare parts on page PCI riser board spare parts on page 16 FlexibleLOM adapter spare parts on page 17 System board spare parts on page 17 System battery spare part on page 17*...
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Description Spare part number 1.75-GHz Intel Xeon-B 3104 processor 875709-001 1.75-GHz Intel Xeon-B 3106 processor 875710-001 41XX processor spare parts Customer self repair on page 26: no Description Spare part number 1.8-GHz Intel Xeon-S 4108 processor 875712-001 2.1-GHz Intel Xeon-S 4110 processor 875711-001 2.6-GHz Intel Xeon-S 4112 processor 875714-001...
Description Spare part number Standard heatsink 875070-001 High-performance heatsink 875071-001 1U 4 LFF midplane cage heatsink 872452-001 Power supply spare parts Customer self repair on page 26: mandatory Description Spare part number HPE 800W Flex Slot Universal Hot Plug Low 866727-001 Halogen Power Supply HPE 800W Flex Slot -48VDC Hot Plug Low Halogen...
Customer self repair on page 26: mandatory Description Spare part number System battery 319603-001 Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website. FlexibleLOM adapter spare parts...
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Item Description Drive spare parts on page 19 Hot-plug drive spare parts on page 19 Solid state NVMe spare parts on page 20 Solid state drive uFF M.2 spare parts on page 21 Solid state drive SAS spare parts on page 21 Solid state drive SATA spare parts on page 21 Fan spare parts on page 22 Backplane board spare parts on page 23...
Item Description HPE Smart Storage Battery spare part on page Power module spare parts on page 24 LFF I/O UID spare parts on page 24* HPE Trusted Platform Module 2.0 spare part on page 24* Cable spare parts on page 24* * Not shown For more information, see Removal and replacement procedures on page 36.
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Description Spare part number 4TB SATA 7.2K LFF SC 512e DS HDD 862139-001 6TB SATA 7.2K LFF SC DS HDD 846608-001 6TB SATA 7.2K LFF SC 512e DS HDD 862138-001 6TB SAS 7.2K LFF SC 512e DS HDD 862140-001 8TB SATA 7.2K LFF SC He 512e DS HDD 861609-001 8TB SATA 7.2K LFF SC 512e DS HDD 820033-001...
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Description Spare part number 400GB NVMe x4 WI SFF SC SSD 765059-001 400GB NVMe x4 RI SFF SCN SSD 765067-001 400GB NVMe x4 MU SFF SCN SSD 765063-001 800GB NVMe x4 WI SFF SCN SSD 765060-001 800GB NVMe x4 MU SFF SCN SSD 765064-001 1.2TB NVMe x4 RI SFF SCN SSD 765068-001...
Description Spare part number 150GB SATA 6G RI SFF SC DS SSD 869575-001 200GB SATA WI SFF SC SSD 805385-001 200GB SATA WI LFF SCC SSD 805386-001 240GB SATA 6G RI SFF SC DS SSD 868924-001 240GB SATA 6G RI SFF SC DS SSD 869576-001 400GB SATA 6G WI SFF SC DS SSD 872512-001...
Description Spare part number Standard fan 875075-001 High-performance fan 875076-001 Backplane board spare parts Customer self repair on page 26: optional Description Spare part number 8-SFF SAS backplane, 12 Gbs 878543-001 8-SFF 6 SAS/2 NVMe hard drive backplane 874933-001 2-SFF SAS rear backplane 875064-001 2-SFF SAS/SATA backplane 775401-001...
Description Spare part number Rear serial port interface 875571-001 HPE 12Gb DL380 Gen10 SAS Expander Card spare part Customer self repair on page 26: optional Description Spare part number HPE 12Gb DL380 Gen10 SAS Expander Card spare 876907-001 part HPE Smart Storage Battery spare part Customer self repair on page 26: mandatory Description Spare part number...
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Description Spare part number 2 SFF Mini-SAS cable 784625-001 8 SFF Mini-SAS cable kit 784621-001 SFF Mini-SAS cable kit 875089-001 LFF Mini-SAS cable kit 875090-001 4P Slim SAS NVMe primary riser cable, box 3 cable 875091-001 Slim SAS NVMe direct attach cables kit 875092-001 HPE Smart Array type-a controller to 12G SAS 875093-001...
Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR parts: •...
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(5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société...
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La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
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Hewlett Packard Enterprise podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
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Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als Hewlett Packard...
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CSR de reposição se a peça com defeito deve ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis.
Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-30 Torx screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.
This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: • Press and release the Power On/Standby button. This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.
To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. Remove the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1. Power down the server.
Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
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• Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39). 4. Remove the access panel (Remove the access panel on page 40). 5.
Removing and replacing a drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. Remove the drive blank. 2. To replace the blank, slide the blank into the bay until it locks into place. Removing and replacing drives Removing and replacing a hot-plug drive CAUTION:...
Removing and replacing an NVMe drive An NVMe SSD is a PCIe BUS device. Devices attached to a PCIe bus cannot be removed without allowing the device and the bus to complete and cease signal/traffic flow. Procedure 1. Before removing the NVMe drive, back up all data on all logical NVDIMMs to alternative storage. CAUTION: Before removing and replacing the NVMe SSDs, always back up the data on the logical NVDIMMs.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39).
To replace the component, reverse the removal procedure. Removing and replacing a power supply blank To replace the component, reverse the removal procedure. Removing and replacing the AC power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Access the product rear panel (Access the product rear panel on page 39). 4. Remove the power supply. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.
To replace the component, reverse the removal procedure. Removing the air baffle CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
To replace the component, reverse the removal procedure. Removing and replacing the Scalable Persistent Memory air baffle CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
6. Remove the baffle intake, if needed. To replace the component, reverse the removal procedure. Removing and replacing the primary or secondary PCIe riser cages CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect any external cables that are connected to the expansion board. 4. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). •...
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect any external cables that are connected to the expansion board. 4. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). •...
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a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39).
To replace the component, reverse the removal procedure. Removing and replacing the PCIe riser board Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing an expansion slot blank WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39).
4. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39). 5. Remove the access panel (Remove the access panel on page 40). 6.
4. Remove the access panel (Remove the access panel on page 40). 5. Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
• Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39). 5. Remove the FlexibleLOM. To replace the component, reverse the removal procedure. Removing and replacing the small form factor universal media bay Procedure...
To replace the component, reverse the removal procedure. Removing and replacing the LFF power switch module Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the SFF optical drive Procedure Power down the server (Power down the server on page 37). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...
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Remove the optical drive bracket, for use with the replacement optical drive. 10. Before replacing the component, install the optical drive bracket, retained from the optical drive you are replacing. Removal and replacement procedures...
To replace the component, reverse the removal procedure. Removing and replacing the LFF optical drive Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the 8-SFF drive cage Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the 8-SFF drive backplane Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF front drive cage Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF rear drive bay and riser cage Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF drive cage Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF rear drive backplane Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing a 4 LFF midplane cage Procedure Power down the server (Power down the server on page 37). Remove all power: a. Disconnect each power cord from the power source. b.
Removing and replacing a three-bay LFF rear drive cage Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
To replace the component, reverse the removal procedure. Removing and replacing the LFF backplane assembly Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing a front LFF drive backplane Procedure 1. Power down the server(Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
9. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the 3-LFF rear drive backplane Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
• Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Remove the server from the rack on page 39). 4. Remove the access panel (Remove the access panel on page 40). 5.
To replace the component, reverse the removal procedure. Removing and replacing a rear serial port interface (tertiary riser) Procedure Power down the server (Power down the server on page 37). Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component: Install the serial port interface. Connect the cable. 10. Install the riser. Removing and replacing an SFF power switch module Procedure 1. Power down the server (Power down the server on page 37). 2. Do one of the following: •...
To replace the component, reverse the removal procedure Removing and replacing an LFF chassis ear with power/UID Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
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6. Remove the cable protection panel. 7. Remove the chassis ear. Removal and replacement procedures...
To replace the component, reverse the removal procedure. Removing and replacing an SFF standard chassis ear Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b.
To replace the component, reverse the removal procedure. Removing and replacing a GPU enablement board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not shut off system power.
7. Remove the riser cage. • Removing and replacing the primary or secondary PCIe riser cages on page 49 • Removing and replacing the tertiary PCIe riser cage on page 50 8. Disconnect the power cable from the GPU. 9. Remove the GPU enablement board from the GPU-enabled riser cage. •...
Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: •...
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CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning this procedure. CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and the system board connector. To identify NVDIMMs installed in the server, see "NVDIMM identification" Prerequisites Before replacing memory, read the memory configuration and population guidelines in the server user guide.
The NVDIMM-N Sanitize options are intended to meet the Purge level. For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs): • NVDIMM sanitization policies •...
NVDIMM relocation guidelines Requirements for relocating NVDIMMs or a set of NVDIMMs when the data must be preserved • The destination server hardware must match the original server hardware configuration. • All System Utilities settings in the destination server must match the original System Utilities settings in the original server.
Remove the access panel. Remove all components necessary to access the server DIMM slots and the HPE Smart Storage Battery. For more information, see the server maintenance and service guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise-docs). Observe the NVDIMM LEDs. Do not remove an NVDIMM when any NVDIMM LED in the system is illuminated.
Removing and replacing the HPE Smart Storage Battery Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Removing and replacing a type -a Smart Array Controller Procedure 1. Power down the server (Power down the server on page 37). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
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WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the system board Procedure Removing the system board Power down the server (Power down the server on page 37). Remove all power: a.
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CAUTION: Install the processor heatsink assembly as soon as possible after removing it. Do not leave the processor socket unpopulated for extended periods of time. 15. Remove the processor heatsink assembly: a. Allow the heatsink to cool. b. Using a T-30 Torx screwdriver, loosen the heatsink nuts. c.
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19. Install the processor heatsink assembly: a. Locate the Pin 1 indicator on the processor carrier and the socket. b. Align the processor heatsink assembly with the heatsink alignment pins and gently lower it down until it sits evenly on the socket. The heatsink alignment pins are keyed.
IMPORTANT: Install all components with the same configuration that was used on the failed system board. Install all components removed from the failed system board. 21. Install the access panel. 22. Install the power supplies. 23. Power up the server. 24.
If you suspect a TPM board failure, leave the TPM installed and remove the system board (Removing and replacing the system board on page 90). Contact a Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM board.
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access the troubleshooting resources, see the Hewlett Packard Enterprise Information Library (http:// www.hpe.com/info/gen10-troubleshooting). Troubleshooting...
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...
Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Mode. 2. Select a setting. • UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system. • Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode.
The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS. Prerequisites Embedded UEFI Shell is set to enabled. Procedure 1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell. The Embedded UEFI Shell screen appears.
Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. USB support Hewlett Packard Enterprise Gen10 servers support all USB operating speeds depending on the device that is connected to the server. HPE Insight Remote Support...
External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 Drives 1-8 Serial label pull tab or optional Systems Insight Display iLO service port USB 3.0 port Universal media bay components Item Description...
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12-drive LFF front panel components Item Description Drive bays 8-drive LFF model front panel components Item Description Drives (optional) LFF power switch module Drive bays LFF power switch module components Component identification...
Item Description Optical disk drive Serial label pull tab USB 3.0 port iLO service port Video display port Front panel LEDs and buttons SFF front panel LEDs and button Item Description Status Power On/Standby button and Solid green = System on system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
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Item Description Status NIC status LED* Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress •...
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Item Description Status Health LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical** Power On/Standby button and Solid green = System on system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
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LFF power switch module LEDs and button Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...
UID button functionality The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.
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Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
Description Status Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Power cap LED Off = System is in standby, or no cap is set. Solid green = Power cap applied When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event.
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Systems Insight Display Health System Status LED and color power LED PCI riser (amber) Green The PCI riser cage is not seated properly. Fan (amber) Amber Green One fan has failed or has been removed. Fan (amber) Green Two or more fans have failed or been removed.
Rear panel components Item Description Primary riser slots 1-3 (Optional drive cage) Optional riser slots 4-6 (Optional drive cage) Optional riser slots 7-8 (Optional drive cage) Power supply 1 Power supply 2 Video port Serial port (optional)* 1Gb RJ-45 ports 1–4 iLO management port USB 3.0 ports FlexibleLOM slot...
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Item Description Status UID LED Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely Link LED Off = No network link Green = Network link Activity LED Off = No network activity Solid green = Link to network Flashing green = Network activity Power supply Off = System is off or power supply has...
System board components Item Description FlexibleLOM connector System maintenance switch Primary PCIe riser connector Front display port/USB 2.0 connector Table Continued System board components...
Item Description x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Optical disk drive/SATA port 5 Front power/USB 3.0 connector Drive backplane power connectors Smart Storage Battery connector Chassis intrusion detection connector Drive backplane power connector Micro SD card slot Dual internal USB 3.0 ports Type-a Smart Array connector...
Position Default Function Off = Set default boot mode to UEFI. On = Set default boot mode to legacy. — Reserved — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.
E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines.
RDIMM (registered) Other — For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device.
When scanned, the following information from the label can be copied to your cell phone or device: • (P) is the module part number. • (L) is the technical details shown on the label. • (S) is the module serial number. Example: (P)HMN82GR7AFR4N-VK (L)16GB 1Rx4 NN4-2666V-RZZZ-10(S)80AD-01-1742-11AED5C2 NVDIMM LED identification Item...
• Solid indicates that the LED remains in the on state. • Flashing indicates that the LED is on for 2 seconds and off for 1 second. • Fast-flashing indicates that the LED is on for 300 ms and off for 300 ms. State Definition NVDIMM-N Function LED...
Symbol also on the processor and frame. Drives SAS/SATA drive components and LEDs Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update.
Item Description Status Do not remove LED • Solid white = Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. • Off = Removing the drive does not cause a logical drive to fail.
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Item Description Status Locate LED Solid blue = The drive is being identified by a host application. Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED Rotating green = Drive activity Off = No drive activity Drive status LED Solid green = The drive is a member of one or more logical drives.
uFF drive components and LEDs Item Description Status Locate • Off—Normal • Solid blue—The drive is being identified by a host application • Flashing blue—The drive firmware is being updated or requires an update uFF drive ejection latch Removes the uFF drive when released Do not remove LED •...
Item Description Status Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity •...
Item Description Box 4 Box 6 Midplane box (LFF only) Item Description Box 7 Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: • To a controller ◦ Embedded controllers use the onboard SATA ports. ◦...
Drive bay numbering: Smart Array controller When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. Drive bay numbering: Smart Array controller...
Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous. • SAS expander port 1 always connects to port 1 of the controller. • SAS expander port 2 always connects to port 2 of the controller. • SAS expander port 3 = drive numbers 1-4.
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• SAS expander port 7 = drive numbers 17-20. • SAS expander port 8 = drive numbers 21-24. • SAS expander port 9 = drive numbers 25-28. Common configuration examples: When any stacked 2SFF drive cage is connected to the SAS expander, the drive numbering skips the second number to allow uFF drive bay numbering on page 131.
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Front 12LFF + Midplane 4LFF + All rear 2SFF: Component identification...
Drive bay numbering: NVMe drives If the server is populated with NVMe drives and NVMe risers: uFF drive bay numbering There are two uFF drives in each drive carrier. If the drives are connected to a controller: • The left bay = The default bay number of the server •...
For example: • If the drives are connected to port 3 of the SAS expander, then the uFF drives are 1-4. • If the drives are connected to port 9 of the SAS expander, then the uFF drives are 25-28. HPE Flex Slot Power Supply with Integrated Battery Backup Unit components and LED 1.
Figure 1: HPE Flex Slot Power Supply with Integrated Battery Backup Unit label Checking the battery backup charge level Procedure 1. Using a ball tip pen, press and release the battery check button. After releasing the button, you may have to wait up to seven seconds before the LED starts flashing. 2.
Cabling HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information. •...
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Option kit Cable part From Power cable part number* number Mid 4LFF SAS/SATA drive cage 869824-001 Drive 869810-001 System board backplane SAS Expander Controller Rear 2SFF SAS/SATA riser drive 869823-001 Drive 869806-001 System board cage backplane SAS Expander Controller Rear 3LFF SAS/SATA drive cage 869823-001 Drive 869810-001...
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Option kit Cable part From Power cable part number number HPE DL380 Gen10 4-Port Slim PCIe riser Backplane 869814-001 SAS Riser, Secondary PCIe 869813-001 HPE DL380 Gen10 2-Port Slim PCIe riser Backplane 869812-001 SAS Riser, Tertiary PCIe 869812-001 HPE DL380 Gen10 4-Port Slim PCIe riser Backplane 869811-001...
Cable routing: Front 2SFF drive option for SFF Option 1: System board Option 2: SAS Expander Option 3 (not shown): A controller Cable routing: Front 2SFF drive option for LFF Option 1: System board Cable routing: Front 2SFF drive option for SFF...
Cable routing: Rear 3LFF drive option Cable routing: Rear 2SFF drive options Rear 2SFF drive option to a SAS expander, both in the primary slot Rear 2SFF drive option in the secondary slot to a SAS Expander in primary slot Rear 2SFF drive option above the power supplies to a controller Cable routing: Rear 3LFF drive option...
Cable routing: HPE 12G SAS Expander to a controller Observe the following: • Port 1 always connects to port 1 of the controller. • Port 2 always connects to port 2 of the controller. SAS expander to an a-type controller SAS expander to a p-type controller Cable routing: HPE 12G SAS Expander to a controller...
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website.
The SFF configuration includes the following components: • SFF drive (1) • Drive blanks (7) • Drive bay blanks for bays 1 and 2 (2) • Fan assemblies (4) • Fan blanks (2) • Standard heatsink (1) • 1P air baffle (1) •...
• HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 155 For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website. HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply...
HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 9.4 A at 100 VAC...
Specification Value Rated input current 4.35 A at 200 VAC 3.62 A at 240 VAC 3.62 A at 240 VDC for China only Maximum rated input power 851 W at 200 VAC 848 W at 240 VAC 848 W at 240 VDC for China only BTUs per hour 2,905 at 200 VAC 2,969 at 240 VAC...
HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 24 A at -40 VDC input 19 A at -48 VDC input, nominal input 12.4 A at -72 VDC input Rated input power (W) 874 W at -40 VDC input...
CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
Specification Value Rated steady-state power 500 W at 100 VAC to 127 VAC input 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 500 W at 90 VAC to 132 VAC input 800 W at 180 VAC to 264 VAC input 800 W at 240 VDC input for China only HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply...
Acronyms and abbreviations Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers certificate signing request FlexibleLOM for rack servers FSBBU Flex slot battery backup graphics processing unit host bus adapter HPE SIM HPE Systems Insight Manager HPE SIM HPE Systems Insight Manager International Electrotechnical Commission...
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non-volatile memory express NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power-On Self-Test RBSU ROM-Based Setup Utility REST representational state transfer RSOC relative state of change serial attached SCSI SATA serial ATA Secure Digital small form factor Service Pack for ProLiant solid-state drive serial, USB, video Trusted Platform Module...
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